Arrival times aren’t accurate and randomly change. Sometimes you can’t even access route info because the relevant UI element is unresponsive. It does at least show route maps correctly.
I normally don’t leave all reviews, but I felt compelled to give a counterpoint to all of the negative reviews on the interface and usability of the app. All of the negative reviews are for the OLD app. The NEW app is beautiful an easy to use. The only negative is that right now, while the airport is under construction, only the blue bus is running. The blue bus does however go to two of red shelters; but only two of the red shelters and the app doesn’t reflect that. Granted that’s special service so I wouldn’t expect that to be reflected in the app anyway - hence the five stars. The app is accurate for all of the blue shelters as of the writing of this review however.
Although other reviews give this a bad review. For myself and my wife, this helped us time our wait for pick up at the terminal. Also, the live feed was helpful to see when the next buss will arrive and what the wait time looks like.
This app doesn’t provide accurate info as to where the shuttles are. As a PDX Airport Employee, I need something to rely on for getting to work on time. I have to get to the parking lot at least 15-25 minutes before I really should in order to get a shuttle. The schedules are not accurate at all, and I can’t rely on the app to tell me where the shuttles really are. Because of this, I and several other port employees have been late to work due to inaccuracies in this app.
The only reason I downloaded the app is to see where the buses were (after waiting >15 minutes for a red driver 😡). It took several clicks to find this... please make this easier to find. I gave 2 Stars instead of 1 since the map data did seem accurate once I found it.
The user experience on this app is very poor. Allow us to see where the busses are related to the stops. Also, it would be handy to allow us to make a note in the app where we parked, if even just the bus stop (Blue-X and maybe a date).
Bus times are never even remotely accurate. Useful information like the frequent collapse of routes is missing or impossible to find. Don’t waste your data or your phone storage on this criminally bad app.
I just boarded the shuttle at PDX. The app shows that two available shuttles are both on the opposite end of the route, at the lot. I provided feedback to the developers with the screenshot.
I’m not incredibly excited about the interface, but as some of the other five star ratings put, it DOES show exactly where busses are. Just click on the lot you are in and you will see little paper airplanes wherever there is currently a shuttle. I work at the airport and have only tested for the employee lot, but I’m sure it is a similar system for all lots.
It would be helpful to have shelter alphabet than dots.
It doesn’t take that long for me to find out which bus I am on. But I thought if would be helpful to have dots labeled out with alphabets. I also don’t know which bus I am on to know how far I am, or how long it would take for me to get to airport or to the shelter I need to go. Having arrows on the direction that buses are moving will also be helpful. :-) thank you for creating this app.
I just downloaded despite all the negative reviews and found not only live locations of buses, but their routes and stops. Remember to favorite the stop you used. Recommend
Saw the poster for the app and downloaded it. Saw what dot I was waiting at and it told me the bus would arrive in a couple of minutes. I waited a couple of minutes and I was on my way to the airport.
App should have service alert saying that the blue lot bus is servicing both blue and red. Several people didn’t get on thinking the shuttle only served the blue (bus parked in red but bus signs said blue). This is was at 1 am and the app shows no buses running the red routes.
This app could be so much better. It should allow me to tap a single icon to show my current location relative to the nearest shelter. Let a college user interface class at this - the results would be simple and amazing!
The only way to remember which stop you used is to favorite a stop. If you do that, you have to remember to UNfavorite your prior stops. Even once you get off, you can’t make note of where you parked from the shuttle. All the stops are colored BLUE in the app, even the red stops, which can be confusing if you’re in a hurry. There is also a “#null” button below the shelter name that crashes the app. GREAT FEATURE! Surely, the airport that claims to be the best in the nation can put out a better piece of crap than this.
I hoped this app would show me approaching buses and give an estimated time of arrival. No dice. It only shows bus stops. Bizarrely, they are all colored blue even in the red lot. Huh? You’ve got color coded lots for a reason, right? Such a great airport doesn’t deserve such a worthless app.
Don't bother downloading, it is completely useless to use this app. It doesn't show you where the bus is at all... Which is the only reason why anyone wants to download it in the first place. Get it together...
The PDX Economy Lot shuttle bus information system provides real-time arrival information for the shuttle buses serving the Red and Blue Economy Lot bus shelters at the Portland International Airport.
