Poshmark: Buy & Sell Fashion

Shopping
Rating
4.8 (704.9K)
Size
161.9 MB
Age rating
4+
Current version
8.26
Price
Free
Seller
Poshmark, Inc.
Last update
2 months ago
Version OS
14.0 or later
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User Reviews for Poshmark: Buy & Sell Fashion

4.79 out of 5
704.9K Ratings
2 years ago, Mongo 2
Poshmark is the BEST!
I truly love being a member of Poshmark. I have been a stay at home Mom since my son was born. He has Autism and it was necessary for me to not return to work, to be available for him. It’s impossible to work in retail management when you are only available school days. I was a store manager before that and I really missed working. Poshmark has given me the outlet I needed to keep working and making some money. It has helped with my depression. It gives me a sense of accomplishment and a work platform where I can create my own schedule and essentially work as much as I want to. I love that it is a community of people who help each other by sharing each others listings and offering help to those who need it. The parties are fun too. Really its a brilliant, successful strategy. So many people use it and there are so many new members every day. I never have to lower prices to move an item because there are new members every day and eventually the right buyer joins and finds it. I love that my customers are genuinely thrilled with their purchases. Making people happy while making some money and having some sense of a job/purpose is awesome! The best part is that you can do it from home, around your own schedule and it only costs money when you make a sale. I have met some amazing people here and I have zero bad experiences.
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6 months ago, Edjensen
Poshmark (my favorite!!)
Poshmark has been one of the best things I’ve ever done for myself, both for fun and for income. The community is amazing, the staff is helpful and professional, and the opportunity and fun that come with having your own online space to have a “closet” and/or “mini store” is a really cool learning experience as well! The app is very easy to use when buying or selling, not to mention the quality of the items that are listed as well as the people in the community. This all makes it well worth the time spent using the app. So many times I’ve needed extra income or even to make a purchase at a cheaper price than what could otherwise be found on other online shopping platforms, and time and time again Poshmark has almost ALWAYS come through 100% for me. I’ve spent the last few Christmas’ shopping on Poshmark for my family and friends, and have been impressed with the variety of what’s available to shop for as well as the fast shipping times. And of course, the ability to negotiate fair prices with the seller is always a fun bonus. I highly recommend Poshmark, as it has not only taught me a lot about the online shopping environment from both the seller and the consumer viewpoint, but also about how to make money in a smart and fun way, and to be creative and self expressive while doing it!
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2 years ago, sophie & mike
Great- some suggestions
I have been using Poshmark for several years now and have been very pleased for the most part. The few issues I have encountered have been met with overall good customer service. I was pleased when they began to offer various shipping fees (4.99, 5.95, & 7.11), as I agree with what many others have said, that since the market for USED and AFFORDABLE clothing is the main focus of this app, a $7 shipping fee can often be the price or near the price of the item you are buying. A suggestion would be to fix the categories people filter, shop, and create listings by. As an example, the women’s dresses category has numerous subcategories that are varying descriptors of a dress. Mini, maxi, one shoulder, long sleeve, strapless, et cetera. But what if you have a one shoulder maxi dress? Or a long sleeve mini dress? Which category do you select? I believe changing these categories to be more cohesive would make it much easier and less confusing for people to find what they are looking for. For example, instead of all these random subcategories, perhaps all the subcategories could pertain to the same aspect of a dress. Like the subcategories are mini, midi, maxi. Or sleeveless, short sleeve, long sleeve. I believe that could greatly improve how quickly and easily shoppers can find what they have in mind using the filter tools.
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9 months ago, Serea Dallas
Best app and website!
My name is Tammy and I have been on poshmark for about 8 plus years now and love it. I love it because you get to see so many different fashions and styles and also the categories we get to use now like Home, Electronics and the toys categories and always making new ideas and striving to please their customers and having us poshers succeed to our full potential. I also love it because you get to see and speak with so many different kinds of people which is a great idea. Poshmark is easy to sell your items and also buy different and unique items. Poshmark does take time to sell your items and add items to Posh parties that what brings you potential customers. In order to make money you have to put in the effort. Poshmark allows you to put your items in parties and other social media and that is great because it gets your products out there to the people that might not know what poshmark is. To me poshmark is one of the best websites and apps I have ever been on and I have learned a lot and have sold quite a bit which is made me proud to be with them and to make money. I appreciate the income tremendously and poshmark so much! 👗👚👖👒🛍 Thank you so much for the opportunity! I wish you guys the best and the wonderful success for years to come! Tammy Serea Roberts/@tammyserea
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5 years ago, clairep143
Great selling & buying platform
I’ve been a seller & buyer on Poshmark for about 2 years now. I’ve made many sales. It’s not my main source of income but I make lots of extra spending money! There are definitely some bad sellers out there as well as scamming buyers, but the ratio of good to bad is slim. Before purchasing, I always check for Love Notes (reviews), what their ship time avg is, and if they’ve been active recently. I’ve had nothing but good purchases from Doing so! Also if something ever goes wrong as far as not getting the right item or item is damaged, you can always open a case and return and/or get a refund. The one thing that ticks me off about posh is the amount of junk & replicas being sold when they are clearly either not allowed or illegal! And we as sellers/buyers are the ones who basically have to get them removed. I wish posh had more security and was able to instantly remove listings that are unallowed. This is a clothing/accessory/shoes/new, not swatched makeup platform ONLY. I wish they would do more to keep it so! Its also really frustrating when I’m trying to find something from a certain brand and there are so many items from a different brand mistagged for “exposure”. I could report them all, but that would take months! There are so many unallowed listings and rules being broken and they need to do something about it besides having us sort through them in our own time at no cost.
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4 years ago, Amoureis
Better for buyers
I buy and sell, and it’s def better for buyers than sellers. You can make offers and communicate easily with sellers. There are some great deals to be had. Just make sure you ask all your questions and request pics until you’re confident you want to buy since there are no returns (except when something has been blatantly misrepresented). Selling, on the other hand, has downsides that are the flip side of the same coin. People make ridiculous lowball offers. For example, say I’ve used a $200 handbag just a few times but then for whatever reason need some cash. I list for $100 which is a fair price and very good deal (keeping in mind I won’t be getting the full $100 anyway), and someone comes in offering $40. It’s just insulting and a waste of my time and I don’t even want to bother negotiating. This obv isn’t the app, but worth mentioning because it’s part of the overall Poshmark experience. I’d say the vast majority of buyers behave like this. Out of every 25 transactions, probably only 1 is a straight up purchase at listed price. Plus, you have to put a LOT of work into keeping your items visible and be super active on the app. But the worst part about selling is the 20% fee. I’ve ended up making $2 on an item before. The best part about selling is how the shipping label is just emailed to you so you can just pop the item into the drop box. Honestly not sure I would do this over again - I’d look into other apps for sure.
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4 years ago, THIS IS HORRIBLE !!!!!!!!!!!!!
Fantastic Customer Support
I have sold and bought now on Poshmark and the one thing they do incredibly well is their customer service. The response time is within the next day and they are so awesome in explaining and/or correcting problems. They have always corrected all the problems i have had and then some. Customer support is so important in an app like this where money and transactions are constantly involved. So kudos to the whole Poshmark team! Few suggestions: There are few things that would make the app better, nothing that would demote the 5 stars I think this app deserves. One would be to be able to pick the shipping weight. $7.11 flat shipping rate is a lot, especially when most of the buyers are buying single clothing items that do not cost the $7.11 to ship. It doesn't make much sense. And another thing would be to report users for manipulating tags. There are so many boutiques that add popular brand tags in their posts so when you search for that brand, all of that boutiques clothing is something you have to scroll through. Its fairly annoying, and its not right. These boutiques are taking away from us who are just trying to sell one thing at a time. The search feed becomes a mess from them. They shouldn't be able to spam every one of their posts with the tags.
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1 year ago, 33129
This app still needs work
8/4 Review: This app still needs work. The notifications are so chaotic! There should be separate tabs for Offers I’ve made on other sellers’ items vs. Offer made on items in my own closet. Same for Comments – it’s so hard to follow the comments I actually care about, and I often miss replies or questions specifically for me. At this point, I rarely sell on Posh anymore, as Mercari is just a better experience all around. I still maintain that Posh needs to figure out a lower shipping cost for lower-weight items such as most jewelry, perhaps with value tiers (eg I’d ship something precious at a higher cost than costume). I also really like the Promote feature on Mercari, where you can promote your listings by dropping their prices. Previous Review: Just read the reviews. I’m not alone. There’s almost no real customer service. I definitely spend way more than I make on Posh, but a recent selling experience combined with the disgustingly high shipping costs has me seriously reconsidering using this app in the future. Shipping costs should be tiered based on item. A pair of stud earrings should absolutely never cost $7.11. It’s stopped me from many purchases. Also their cut is way too high on lower-priced items. But ultimately it’s the lack of seller protection or support that are finally driving me away. Buyers can cancel sales hours later for no real reason, and that’s just allowed with Posh. Nope!
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2 years ago, very flawed
Love, but…
I have a few suggestions. It would make life much easier if, when we make an offer to liters, we can see all of our previous offers on that item. When I try to make an offer to a liked on a particular item it says it wasn’t sent to any likers and that I need to lower the price. Usually i have to make several tries at lowering the price because I don’t remember what amount I previously offered. It shows you a history of your offers only after a successful offer goes through. I love the app aside from the 20% poshmark takes and I wish there were certain days or events where they could lower it to 10% for a specific time period. Also I wish they would make closet clear out less confusing. I still don’t know how it works. I don’t know if I’m supposed to make an offer to likers or just edit the item price to receive discounted shipping. I also wish it would show us the discounted shipping poshmark covers for closet clear out, or at least show a timer left to sell that item. Lastly I wish there were more incentives for parties. I’ve had a few items chosen for host picks but that never helps me. It feels like parties are just a place for sellers to list their items without the presence of many buyers. Maybe poshmark could offer discounted shipping on host pick items or some type of incentive.
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2 years ago, grace4allnow
My favorite platform to sell & buy
I’m 6 years a seller & a buyer. I’ve used 3 other platforms before but poshmark is my favorite by far. Although some may balk at the app seller fees I believe it is well priced for what the app does. Shipping is fixed tho that changes through special shipping deals so bundle when u & save! They continually improve the app & customer service is getting better with more staff. I like the social part of the app & meeting new ppl from all over the USA & Canada is quite fun. Millions use this app yet it doesn’t feel that way. Participating in daily parties, sharing your items & sharing others items - really makes this app stand out! No other app has this feature. In doing this we can & do empower each other to success. The other apps are all competition only & I personally prefer poshmark to buy esp now that new categories were added like the home & electronic market! So if u are looking for something more than just a storefront? Try it! as to shopping & to the ease of use? By far the best out there. Good job poshmark! 👏👏 The one thing I’d liked to see improve right now is to allow ppl to bundle items themselves & have the ship rate set for up to 5 lbs. I believe as a buyer & seller I would really love & use that feature! Still my fav app!
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6 years ago, Khlooooookkkkkksn
TERRIBLE EXPERIENCES
SCAMMERS! DO NOT TRUST! POSHMARK CANCELED MY ACCOUNT WHILE I HAD $300 dollars pending and now I have zero access to my account and funds. ZERO SELLER PROTECTION! POSHMARK CANCELED AND DELETED ALL 600 listings I took time out of my day to create because of ONE item they claim I did not shipped, the item was dropped off at the post office and now I'm ALSO OUT THAT FOUNDATION. Wich was another $30. I have been scammed SEVERAL times as a seller on posh!! For example: I sold a purple lipstick and the woman reported my listing as not matching the description, poshmark, without ever reaching out to me for my side of the case, approved the case in her favor and granted her a refund. She sent me back a completely different lipstick in a nude color!! Anyone can take a picture of something they already own and say it was something else! Completely ridiculous. They allowed her to steal my rare one of a kind sold out lipstick and gave her all of her money back, while I'm left with a random lipstick that I have no idea where it came from, if it's been used or not etc. and I can't make any money off of this random nude color. Also happened to me with a coach bag. The woman ripped all of my tags off and zipper details and sent the purse back. Now it is worth nothing because tags are missing and zipper closures. Posh did nothing to make this right for me. Not a happy customer or seller.
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5 years ago, MarieSully44
Amazing app, but one little flaw.
I sell on this app and I have over 100 listings. I love it so much and it has only been 1 and a half months and I have already sold 10 things! (Considering that these are all my unworn clothes or slightly used clothes that I was going to give away) it was very impressing. I have all 5 star reviews! But, the one thing is Poshmarks fee is pretty high. If you sell something for $10 you only get $7.05. Or, $100 you only get $80. So it is a 20% fee. I have found other apps that don’t have a fee like this app Vinted, but when I sell something it wants my Social Security number, so don’t get that app by the way. However another thing Vinted has us where you can chose how heavy what you are shipping will be, so you don’t have to pay 6.99 for shipping after your first purchase. I think Sellers should be able to chose the weight so buyers don’t have to pay so much! But other than those two minor improvements Poshmark could make I absolutely love the app and highly recommend it to anyone who is interested in buying, or selling on this app. It is completely secure and doesn’t ask for you social like that Fraud app Vinted. And has a buyer return policy, so if you don’t get what you were supposed to then you get your money back! Anyways, definitely get this app and check it out!
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6 years ago, Chechel2
A Great App in My Experience
I love this app! I know there are always Pros and Cons to every App that people can buy & sell off of, but that’s the user’s choice to live with it or use another app. When you sign up for Poshmark, you know what the fees are and how much shipping will be. This isn’t a surprise or something you find out later on. I am a buyer and seller and have had no problems with the app or their Customer Service! I bought wholesale items from two different sellers that came damaged upon arrival and PM customer service has been great taking care of the problems. Poshmark is a great app to sell clothes you don’t wear anymore and don’t want to sell at a Yard Sale. Yes, you may get $2 for that item, but it beats $.25 at a Yard Sale! And you can always delete the listing and SELL them at a Yard Sale! As a seller, you decide what to sell items for. There will always be low ballers, but you can always deny the offer or counter the offer! I like the options you have as a buyer and seller. And if there’s something shady going on, you have the option to report it. I think Poshmark is great and getting better with every update. If you have a problem, let PM know. If you don’t like how they do things, that’s up to you to get another app to sell on. PM is a very good app and it’s been a great experience overall. 🙂
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4 years ago, pop culture icon
My Favorite App
I started buying on poshmark back in February and then started selling on poshmark in May of this year. I don’t get on Instagram or Pinterest nearly as much because Poshmark has become my favorite app to use. It’s more of a community than you’d expect. It’s a positive place. If you have any issues you can contact posh support and they take care of you. And they’re fair about it. Never in a million years did I think I’d love selling clothes or even meet some of the greatest people, on a clothing application. It’s indescribable. It’s so much fun. It really is. You have to try it to believe it. It’s not complicated. It’s not overwhelming. You sell something and poshmark emails you the shipping label. You print the label slap it on the box and drop it at the post office. That’s it. How much easier can it get? And I’ve met more people on poshmark than instagram. It’s a positive environment. I remember getting my first package from my first purchase and inside the box there was a thank you note from the seller. Something that simple made the whole experience feel like I was getting something from a friend. Not a stranger. I’m not the clothing app kind of person. I never would have thought I’d enjoy something like this over my social media apps. But I do. I love it! Just try it. You’ll see what I mean.
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2 years ago, Miss Kristin 1980
Love love love this site!
Soooo I believe this is the only review I’ve ever written written, but it’s well deserved. I have so many clothes, never have I gotten rid of anything in the past 30 years, some of it is 30 years old with the tags on it still! It’s too valuable to me to just donate to the Goodwill and when you do something like have a garage sale or go to a consignment shop, you usually only get a few bucks at the most for something. So with nowhere to go with it, I’ve hung onto it for years. One night while trying to figure out what to do with an old jacket that was valuable, I had the idea to put it on Poshmark. I had recently found out Poshmark was free to list items and this is why I went with Poshmark. I posted the item and in the morning it had sold for $100!! So then I did it again with two more items, and the next morning, those were sold also! So I’ve been doing it for two months now and I’ve made over $2000, I have hundreds of items on there and this is the perfect platform for my things! I wish I knew about this sooner but I’m just happy to have found it when I did! I’ve also rotated out my current wardrobe and I’ve gotten an entire new closet full of clothes! Where has Poshmark been all my life?!?!
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3 months ago, cecexoxo192
It’s good but it needs some adjustments
I love poshmark and I’ve been an avid buyer and seller or “posher” since 2017. However there needs to be updates made to the app. For example, if you click on a listing it will tell you the date and month that it was posted/ updated but it won’t tell you the year. Meaning the post could have last been updated on say “June 24th 2015” but it will only say “June 24th”. Also, there should be a rule or something that requires poshers to update their listings every two weeks or so. Half the time I’ve bought a product and I’ll have to wait a week for the order to automatically cancel b/c either a.) they didn’t update it /haven’t been active for weeks, months, years, or they just no longer have the item and never tell you. My second complaint, is that I feel that poshmark cares more about the buyers than the sellers and that’s not fair. I feel like poshmark sends many reminder emails about making sure to ship out a product, but they don’t do the same to the buyers when it’s time for them to rate the purchase in order to complete it so the seller can get paid. Poshmark doesn’t release the funds until either the buyer rates and confirms the delivery or if they don’t do that within three days , poshmark automatically does it for you but why should I have to wait three days? It’s inconvenient and inconsiderate.
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3 years ago, Tystal1
Unresolved issues with site
I was very happy with Poshmark until they recently updated it and now it loads very slow and is almost unusable. The problem is that the website now loads only eight items at a time. When you scroll down you get a message that says “loading more” and after a few seconds another eight items will load. The slowness is frustrating enough, but the biggest problem is that after so many scrolls and “loading more” messages the screen will go white and then throw you back at the top of your closet. You now have to start all over again. It’s very frustrating and has made browsing and sharing nearly impossible. I am now starting to list on other platforms because without being able to share my closet, my sales have dropped significantly. I wrote support multiple times. I normally received prewritten responses. I finally received a response from a developer and they temporarily changed things back, but after about a week it went back to the new system of loading only eight items a time. I loved Poshmark, but this system “update” has made it almost unusable from a sellers standpoint and has forced me to start listing on other sites. Very disappointed.
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5 years ago, #yvette
Amazing Women with Great taste and eager to help!
I joined Posh when the App first started, I thought great idea I was working Retail Management and found the discount and appeal to such a service just Devine! Unfortunately I was in a catastrophic roll over. Many surgeries later and lots of tears And hiding from life I was deleting apps from my cell. Honestly finding Posh again opening the App I started crying such growth in the business so many people all the New information. I have been addicted admiring, shopping and making plans on how to really clean my closet So all my beautiful things can get some love. Thank you to all the Amazing full of ideas and such sweet women. May this App continue to inspire and give back to all of the wonderful ladies who strive so hard to be the best part of Great Women at every corner. Mom’s, CEO’s, Wife’s,Business owners we ladies own this spectrum. Remember every piece that is put out for us was once a special item that was needed or admired or a must have for an occasion. A lot of times these very items carry great memories and even shoppers remorse. Not anymore those items will live on and actually give back a second time and we super women can keep dressing and doing all that makes us the best and know down deep there is a posher Waiting to share in your new purchase!!
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4 years ago, NICEWARE
Fee and shipping rates are too high.
I initially thought Posh was a fun way to sell on line but the high fees and shipping rates are a problem. I have literally received 5 cents from selling items for $3. Once the item is below $10 then the minimum Posh fee of $2.95 becomes greater than 20%. Additionally, it’s hardly worth paying $6.49 in shipping fees for inexpensive lightweight items. I think this structure needs to be revised. As a seller, I basically give away stuff; regardless of how low I price merchandise, the offers come in ridiculously (insultingly) lower where I often prefer not to sell. As a buyer, the items I like are marked up above what I see in retail (or they are not bargain shoppers and grossly over paid from the start). The constant promotions just encourage us to continue marking stuff down with no benefits. I don’t think the application is easy to use as I would like to be able to look at the sellers stats before a purchase to assure quality. I did appreciate the free authentication of items above $500. Additionally, sellers must stay alert to constant scammers. I don’t think I will continue to do this much longer. There should be more avenues to provide feedback, like themes for Posh parties like: White Party Attire (all white items), Game Day (jerseys and sports paraphernalia), Plus size parties, High Cotton (only 100% cotton), etc. I think requiring the fabrication as listed on labels is important.
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5 years ago, C51Creations
Love This App
I absolutely love this app! I have sold way more than I ever would’ve sold on Etsy, offerup, or macari... there are also greater finds here. It’s like walking in to a high end thrift shop but brands like Coach and Louis Vuton are much more worth the purchase as the prices are Dropped! Only thing I would change is it’s very hard to navigate between your offers/bundles/likes/shares/sales/follows... they said they changed that so it be easier in the last update however I don’t think it was made for an iPhone sxmax or an iPad 6 yet. Posh Ambassador program is cool I just wish we took on more responsibility with Posh after all we worked our tail off to get here we obviously love Posh! Also Customer Support is very much slow, as a seller with someone who already placed an order and the buyers shipping label won’t print cause their address is wrong, and you keep loosing out on selling! I think there should be some sort of direct contact with Posh Support like a number or something for customer service... because the longer we wait to ship our shipping rating goes down, and that is just not cool! Other than that I absolutely am in love with Poshmark and highly recommend it for both people who love to shop and for people who love to sell! I highly recommend this app!!!
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3 years ago, kjcgirl1
Poshmark is great place to sell and buy clothing love!
I’ve been selling and buying on this platform for about a year and half andIt’s a great way to minimize unwanted clothing items and to purchase new or like new items and give them a new life at a great price too! Although shipping is a flat rate shipping you can offer reduce shipping it may be much for one item but the good thing is you can ship up to 5 pounds with one shipping label which is priority shipping as well and the person gets her item usually within 2 to 3 days and you get paid quicker which is a really good deal and still it’s cheaper than purchasing shipping on your own at the post office I saw another apps but I’ve sold the most this past year on Poshmark I’m trying to download size all of my items and this is helping me and helping me earn extra money to pay off bills at same time!Customer service is excellent they respond back right away even though it’s only through email I’ve never had a problem where they didn’t answer right away so if you’re thinking about clearing out your closet I want to earn some extra money while you do it download the Poshmark app do you won’t be sorry you did and it’s fun too 🤗🌸
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5 years ago, CoolMomsRock!
Yikes.
The app seems to work fine but I had to offload it because of business structure vs functionality. Here’s what I don’t like: T huge majority of these sellers are ridiculous. I’ve had one trying to sell me the same already worn dress for $40 that I could’ve bought new, at Macy’s, on clearance, for $40 plus tax which would be less than her used $40 dress with shipping. Second- the emails and alerts and reminders are overwhelming. I don’t really need or want a bazillion of them every day. If sellers were encouraged to price things to move, they wouldn’t be barraging buyers with repeated discount offers, clogging up my email and my phones CPU. They’d actually sell items. Poshmark could fix this problem by suggesting 75% off price originally paid (who pays full retail upfront anyway? No one.) and higher based on age of item and condition. Shoes aren’t posh if the heels are worn to nubs. Also- I’m not buying a damaged “designer” item at any discount once there’s a hole in it, it doesn’t matter what the label says. No one sees the label. They see the hole. That’s what Goodwill is for. There are a ton of items that are listed but no longer for sale, and it’s not obvious- Poshmark should have a time limit for sellers which would encourage them to price things to move and bonus- not frustrate buyers looking at a coat that someone couldn’t sell last year for $50 so they donated it and never deleted the listing.
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5 years ago, Mm079
Steep commission, meh w/failed transactions
Poshmark is outstanding because of the inventory posted by the users/members. PM itself takes a hefty 20% Commission for the convenience of using its platform and its shipping/payment software. That’s some pretty light lifting by PM and not a whole lot of risk for 20% (the $500+ authentication service is worth it). Also, if a transaction goes bad, especially something as simple as a canceled sale, it takes Poshmark two full business days to return the funds... that are simply sitting in Poshmark’s accounts. If a buyer used redeemable funds (also sitting in Poshmark’s accounts), which were deducted from her/his available balance immediately at the time of the sale, a canceled sale (with no merchandise shipped) should result in immediate replenishment of those redeemable funds. The two day delay, especially in that scenario, makes no sense and probably doesn’t even benefit PM a whole lot because they hold the funds regardless of whether they are in “escrow” waiting for the sale to be completed or are assigned to an individual “redeemable funds” balance, earning whatever (overnight interest, etc.) they do on the “float.” Nevertheless, this is still the best option for finding fantastic, comprehensive, inventory and being able to negotiate price with the actual seller, so I’m in it until someone improves on the process or offers a more economical option for the users.
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1 year ago, sweetcheeks08
I had such high hopes
Update: I appreciate the response from Poshmark at least I know they are listening. I’ve struggled to turn over inventory but I do understand people aren’t spending a lot right now 1. It’s summer 2. the price of everything is so high = less fun spending. I hope as the year progresses we see more communication from Poshmark and help as we navigate the changes they made. Thank you for the response. So I feel like I definitely missed Poshmarks hay day I had heard such great things about Poshmark so I signed on, but timing is everything, I signed up in April of this year 2022 and I feel like I’m watching what was a great community and place to resale dry up due to there own choices and the current state of affairs. I see all the big successful sellers vent how horrible the changes have been I have struggled to get my closet off the ground. I have white backgrounds thoroughly filled in descriptions nwt items on trend items killer brands. I’ve done the work and research and it seems to be a dying platform. I just wish I could of experienced Poshmark pre-changes and pre 2022. I have started to focus more on eBay, Mercari and looking for some other places too. I’ve also witnessed how disconnected the owners of Poshmark are from there users. Little communication or explanation or help to help us figure out how to figure out the new changes.
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2 years ago, Brizle22
Was scammed, poshmark refusing to help provide refund!
I ordered a highchair from Sharonmeine85. It was a new account, and only had the one listing. My item shipped, I was provided a tracking number, and the item said it had been delivered yesterday, November 12th in or at my mailbox. I found that strange as my mailbox is on the road, why would someone leave a highchair in a big box on the road, and it wouldn’t have fit into a mailbox. I thought maybe the post office delivered it to the wrong house, so I called the local post office, and they confirmed that the tracking number provided to me did not match the description of a new high chair in the original box, that the item didn’t even have my mailing info on it, that it was in a small bag and under 5lbs. I’ve been emailing poshmark to let them know what’s happened and they keep telling me that the item says it was delivered to me without even reading or understanding what I am telling them. This entire situation has been a nightmare! I am out $168 because I’ve been scammed and they refuse to help! I would not recommend anyone to use this site because if you have an issue they do not stand by their word and have payment protection to help in cases like this! Now I have to reach out to the post office to get a statement from them, and file a report with my local police office, and then dispute with my bank to have charges reversed as no one here will help me!! I would not recommend buying from here!
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2 years ago, 2020TTT2
Win Win
Poshmark has been very user friendly. I have made enough sales to keep it interesting. My “goal” is to sell items I have around that I think someone else would benefit from and put to good use, while I cash in on a few dollars. I have had most all good experiences with both buying & selling. My plan was to sell only and make a few dollars on items I may have donated. It is bothersome when people low ball offers. I have missed out on some offers because I truly feel the value of my item deserves more than their offer. Especially since Poshmark gets the first 20%! All in all I feel it is a “win win”. My first feedback I gave on a purchase the seller responded not very nice. I thought I was being kindly helpful....oops I was wrong! Lesson learned. The site is easy to navigate and the poshers I have dealt with seem to be very upfront & honest. I have actually qualified to be an Ambassador; however I have not elected to do so. Not ready to commit to the requirements. I am so far satisfied with my experience to date. I have learned in life to take one day at a time! Thank you for the opportunity to list, sell & buy. I like how well the site functions so far. Thank you for allowing this feedback.
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1 year ago, caviarcustodian
Great app for selling and buying
From selling part time to funding out of production items when they wear out or rare pieces across many brands, poshmark is excellent. Its seller fee rate of 20% is not ideal, but they more than make up for it with prompt and friendly albeit extremely helpful customer service and all expenses covered shipping conventions for sellers in most circumstances. Most if any problems will be settled promptly with a solution that favors both parties to any extant possible. There are many options when it comes to selling online, but posgmark makes it easy, simple, and virtually worry free compared to other platforms. Their no returns based on size policy is a huge stress reducer for selling to finicky buyers. 3 years string and the sales have been steady and plentiful. Put in the work with quality items and you won't be regretful. As a buyer, there are many options for returns if an item is not as described, and payment is held in limbo until you report the item fits its description within 3 days, or your money back. If you have any doubts about sizing, just ask for measurements. If a seller can't provide, they probably aren't worth your time anyway. Buy, sell, this app is a reliable source! i
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2 years ago, jbick2684
Poshmark protects buyers and doesn’t care about sellers
I’ve bought a couple of things off Poshmark and had good experiences, especially in cases where an item was listed as the wrong size and I requested to return. However, as a seller, I would not recommend Poshmark. As others have said, the margins are very slim for used items due to Poshmark fees, high shipping rates ($7??), and low balling buyers. I mean it’s aggravating to list something for less than 50% of what it cost, it still has tags, and have 15 people negotiate a starting point at maybe 15% of the cost. There should almost be a minimum offer based on the list price of the item so that people don’t waste their time. There’s also not a great way to communicate with people outside of using the comments on a listing. There should be a forum for discussion so you can easily say “hey I’m on vacation and will ship when I return” rather than hoping they’ll see it in the comments on the listing. And lastly, my main point of reviewing, Poshmark doesn’t protect sellers. I sold boots and listed the price as a US 7.5. The manufacturers are Australian so the boots had the AU size on them. The buyer complained saying it was the wrong size when it was not, it was just on a different scale and not only did Poshmark refund the buyer, they also LET THEM KEEP THE BOOTS TO RESELL. Like how messed up is that?? Not only was the buyer wrong, but Poshmark rewarded them for it. I’ll be selling via Instagram from now on.
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6 years ago, Me.268
I'm addicted!
I had a ton of clothes just sitting in my closet. I gave lots away and still had three closets full. A friend told me about POSHMARK a year ago and I just never followed up. I was going to have a yard sale, but so many of my clothes still had tags and I wouldn't get 2.00 for them, so she happened to mention POSH again and I downloaded the app on August 30 and began posting. It's so easy to use. Very user friendly. There are no hidden "fees", it actually tells you what your take will be as you list it. I do think 20% is a bit high, but they do process the payments, send the shipping labels etc... there's not much the user has to do but share, share, share. It can be a little overwhelming at first on all the sharing and getting followers, but it's also very addictive. I also think the shipping is a bit high for some items as well, but I also get that for priority shipping, it's a certain amount. So pros and cons to everything, but they seem to be listening and making it better for everyone. I did have the app crash a few times but other than that, I'd totally recommend it, if you want to spend the time sharing your items so that they can be seen by literally hundreds of thousands of people. It's your own boutique!
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6 years ago, kathrine27
Poshmark
Great place to sell, buy and meet new people from all over, I just bought a new home other wise my closet would be 10 times larger, Once I am finished with my move that’s when my closet will become a lot more items on My Poshmark closet, if fact at my new home I have 1 of my bedrooms I am turning into my Poshmark Room only, I will also have a personal model so I can sell my clothes a lot faster, people like to see the clothes on a person, much better than taking a photo on a hanger or lying on a bed, ect. I have turned Poshmark onto many friends, family, health aids, one of my friends is just starting her poshmark and with her Dad being a Multi millionaire she will have some beautiful clothing, boots, shoes, ect. even people I meet in stores,I tell them about Poshmark I have been in customer service and sales for over 38 yrs. I have even helped people on Poshmark sell there clothing, I also share every morning other posh people items, this one lady is looking for a specific Jacket I told her I would help her find one, POSHMARK will become one of the Largest App. In the U.S within 1-2 more years, if you think Poshmark is large now just wait and see, If only I could buy some STOCK in Poshmark I would. Yours truly Kathrine Gould
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2 years ago, GG245777543236
Thankful, but not like it used to be
I have found the posh community and customer service for the most part to be exceptional. Posh has been a good side gig with the added benefit of cleaning and decluttering my closets and I made anywhere from $300-$750 per month for the first year. However in years 2-3 posh raised its commission and ship rates twice. So now it’s hard to offer a good deal without basically giving stuff away. If you go under $10 on anything and count posh’s 20% commission plus a (usually expected since it’s almost $8) ship discount you are making only a buck or two. There are also a lot of people who think you should be thrilled to sell them a Gucci handbag for $15. I’ve literally received offers that ridiculous. And people who think you should post 19 extra pictures and 10 measurements on an item listed for 9 that they will offer you $5 on after you go back and do all of that. Finally, Posh is an app that expects you put in a LOT of time and effort to make any return. Not only with your own closet but others too. Engage engage and engage some more. So when I was making an average of $500 a month that was worth it but under $100, not so much. I started a different app last week that doesn’t take as much commission or require as much engagement and I have already made $300 there... in one week... So not feeling as great about Poshmark lately
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5 years ago, mng8986
Welcome to high school, Poshmark academy of wanna be mean girls
I started on poshmark about 8 months ago, it was fun at first. I use many resale apps. And poshmark is the only app that allows its users to be closed circles, trashing each other sabotaging each other. Most resale apps, don’t even allow as much as a cuss word, much less allow another user to create a listing with all their personal information and photos of their children. Most apps have programs or real people who detect these problems and nip them in the bud, not Poshmark they make you wait 3 days, then they ask for a direct to the listing before they take it down. Also you ever felt unsafe about your home address being on the label you should, the user harrassing me. Tried to send the police to my home! This whole experience has been a nightmare Poshmark has let this user repeatedly invade my privacy. Kept me from making sales, and even after I sent Poshmark all the evidence they still have done nothing this user even posted gloating about the police reports. I did nothing to provoke this attack. And I have heard of similar stories of other users who are Poshmark ambassadors from hell! Preying on new users. What if this user had been successful or even worse made up some crazy scenario to get the police to come to my home. Trigger happy police all over what? A user with too much time on their hands? I am leaving this app, Poshmark provides no protection for its users. Poshmark where the pettiness is real
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8 months ago, foodplease-1
Live Shows
I’ve loved Poshmark and being able to re- home my EUC items. Plus, I’ve made many friends, connections and happy buyers. My feeling about the live shows is that they are hurting the Poshmark community of sellers. It still needs a lot of fine tuning to make it run smoothly. They are fun and people are getting items at low ball prices. However most are attended by sellers themselves as of now or with favoritism to who will be in their show (not all but many).The hours are not set for length of time, so some drag on forever either by the host or sellers waiting for one of their items to show up on the hosts tray. Many of the hosts have been super awesome in their personalities, approach and fairness. In fact Poshmark should consider some of them to be hired and only have a select number run of categories that span all time zones. Another suggestion is telling host the lowest you’ll sell item for so they can start the bidding without the seller needing to be there with an attached phone like an umbilical cord. It would also speed the process. Just wanted to give you some feedback and suggestions. I have more but will save it for next time. Have a wonderful 2023 Poshmark❣️🥳🤗👏
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4 years ago, Geena0921
Great App for grabbing deals!
I love this app I just wish there was better customer service...I don’t understand why there is no phone number to cal to speak directly to a human. You have to email only and await a reply. Also you cannot message sellers directly regarding an order you can only message them by commenting on their items or one you bought which means that the message can get lost in their feed and not received on time or possibly ever. And I think that giving buyers 3 whole days to decide is a long time to allow them to then return the item. I personally take photos as I’m packing, but I don’t know there’s any seller protection. I have to be honest here, I do think their selling fee is extremely high and do believe it’s higher than a lot of others. Plus they set your discounts you can offer and I’m unsure what their formula is exactly, but often times it seems too low. I guess maybe the shipping fee is good for some but I ship a lot of smaller items and it seems a lot of money with only a small amount of insurance and I cannot purchase further insurance myself. But there are lots of eager buyers on this app so if you want to sell to eager people at a serious discount this is the app for you!
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2 years ago, SabineH43275829271629426528
App use
My review is more specifically for the „user-friendliness“ of the app or rather the lack thereof. It’s disappointing that you cannot edit, delete comments etc. cannot delete bundles (because I get especially annoyed when sellers do this). It’s annoying that there is so much junk mail via „parties“ that I have NO INTEREST IN! Ie i don’t have kids or know anyone with any. No kid parties please. Moreover, these parties don’t filter for your size so prepare for disappointment when you fall in love with something that doesn’t fit. The sad part is I put so much effort into ignoring these parties that I miss the few I would actually be interested in. It’s also annoying to keep getting notifications when you open the app and on notification page that I cannot customize and the so-called „we found xyz items you‘ll love“ yeah—those do not even filter for your size aside from the fact you can’t turn this notification off either. I’m using Poshmark less and less. The prices are often too high, and it’s because Poshmark takes out too much from the sale. I feel bad for those trying to sell on it. I haven’t been able to sell a single item. It’s because I have items posted that I keep notifications on. Going to delete my items for sale and turn off notifications. Maybe delete app. It’s just not worth it. Half the items I bought weren’t as I expected and I regret buying them.
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2 years ago, ItsAmbers
Too many replicas and Posh isn’t doing enough
I’m a Posh Ambassador, have been selling (and buying) since 2013. I’ve made about $20k in the last year. However, it’s becoming more and more difficult because of the HUGE overwhelming influx of replica sellers. I try to flag listings and sellers as counterfeit but there are so many after 2 hours I haven’t even made a dent. And they don’t get removed right away (sometimes at all) so I don’t get it. I have emailed customer service and shared my frustrations as well as some tips they could use to actually address it, but to no avail. I may need to switch platforms soon b/c how can I sell a Louis Vuitton authentic handbag for $2k (a discount from $5k) when replicas are being sold for $200??? It’s very unfortunate because buyers are getting scammed, sellers are facing unfair competition from fake items, and Google ads even banned Poshmark for a while for “the excessive amount of counterfeit products that were being sold on their platform.” Posh needs to step it up. If a brand new seller has a user name that is a jumble of letters and words that don’t make sense, a missing profile pic or a stock pic, and they post a luxury item for less than $500 (to avoid Posh Authentication), then a Posh employee or automated bot needs to give that listing and seller a 2nd review- minimum!
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5 years ago, mbrickie113
Real Thrift Experience in Virtual Form
I’ve been on Poshmark for a few months now and since then I’ve gotten Depop and thredUP, so l have apps to compare it to. Poshmark is like a virtual representation of the real thrifting experience; you have to rummage through a lot of crap to find the gems. Besides the sellers, it seems the app is trying to do a lot all at once, but instead of being invested in all that it has to offer I find myself craving the simple and clean aesthetic of the other apps. Posh-ambassadors? Boutiques versus closets? Events 4 times a day? Sharing as much as you possibly can so people will pay attention to your closet! Emojis emojis emojis! My head is spinning. It’s probably just me but it’s also really annoying how people (with no taste) seem to personalize (over personalize) their profiles and make (obvious) “rules” or “etiquette” for their pages. Oh joy more to look at... That being said I do like how some people (with taste) personalize their photos and put real thought into their profiles. Another huge plus is how super easy it is to send packages with Poshmark just emailing you the shipping label and allocating the money for shipping ahead of time. Makes the process a no brainer and why this review got 4 stars instead of the 3 the chaotic culture and style of the app deserves.
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3 years ago, Lucy1277
Cannot delete old offers and parties!
I've only bought a few things on here but I've received a whole lot of notifications for offers and parties. I've tried like crazy to delete the old offers and party notifications but Poshmark's website says there's no way to opt out of party invites and no way to delete all of the old offers and/or bundles, and also that you can't make any changes to your account online, only through the app, and that doesn't go far enough. When you click to only show active offers/bundles, it doesn't show the offers previously made cause they've since expired. I've tried to unlike items but the offers still show up so if I want to make a counter offer I have to check through all the old offers to find the one item. It's ridiculous. There's just garbage to look through. I don't want party invites and I want to delete my offers/bundles/party invites, and anything else that might come up. I've turned off all of the notifications but they're still there when I reopen the app and they pop up every time I'm in the app. In addition, I agree that the 20% cut and the high shipping costs hurt everyone. I've gotten offers with reduced shipping but when I try to accept an offer it says I'm going to be paying the normal $7.11, so I don't do it. Then when I want to make an offer, I factor in the $7.11 shipping costs and offer the difference to the seller. All of this is so annoying!
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12 months ago, Dr.poopstain
Poshmark evolution
I have been an active e-commerce store on poshmark for several years. Easy to list and update inventory, and items. However, it is the most demanding platform for your interaction. If you want sales you work it like your own website by sharing all day and working social media etc. and may not see any sales. The cost to do business fee is 20% , the highest of all platforms, that I am aware of. With a higher fee, you would think better advertising or exposure for good-rated sellers on the platform. To help the growth of loyal sellers on the platform. 2022 severely severed sales! Some of it is economic issues others are lack of exposure. There has been an update that impacts the majority of sellers to a rotation of exposure or something - literally, it is feast or famine in sales. And I am not anywhere close to 3% turn on any week or day! My biggest bonus - I have met a lot of ppl that sell on posh that are great friends! That has helped me and my business grow throughout the years! The sellers on Poshmark make the platform. They're also the ones you will get help and support from when you need it. I hope to see improvement from Poshmark to support their long-term sellers with good ratings. Online selling is not as easy as you may think! You have to be organized and motivation, keeping up with constant change to stay relevant.
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2 years ago, 108158
Ehh
I always thought they had decent customer service until recently. They blatantly let a customer basically scam me although all the evidence was there that the customer was in the wrong. They just didn’t care at all. I wish sellers were protected as much as buyers but I’ve noticed that (on nearly every selling platform) they’ll always favor the buyer. I work hard to be a great seller and follow Poshmark’s guidelines, trusting that i’ll be protected as long as I do the right thing. Well unfortunately that’s not the case. The customer ruined my jacket, opened a return for a bogus reason, and was able to return the jacket and get their money back. Which wouldn’t be so bad if they didnt return the jacket completely ruined. I showed pictures and proof, but that wasnt good enough. So they got their money back, Poshmark ignored the blatant evidence and decided to side with the shady customer who has hardly bought anything before, over the trustworthy seller who has been bringing Poshmark money for years with almost all 5 star ratings. This incident showed me that Poshmark, just like Ebay and all the others, will almost always favor the buyer, whether they’re right or wrong. This is probably the thing I hate most about selling, and the reason I want to quit selling thru Poshmark overall. I’m a super fair person and will take responsibility if something is my fault, but this was handled completely wrong.
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6 years ago, CH3RRY13
BUYER BEWARE!!
Poshmark has SHADY refund practices and even shadier “members” “selling” their items on the app/site. Poshmark does NOTHING to weed out these “bad sales practice” users, and instead, punishes the buyer by taking WEEKS to return money for items that sellers never bothers to mail out. I purchased items TWICE (from different sellers) and BOTH times the sellers refused to mail my orders or even respond to my messages. I had already paid but Poshmark first made me wait about 10 days to request my money back. Once I requested my money back, it took Poshmark another 3 days to even acknowledge that I cancelled the order and wanted my money back. After that, it took them ANOTHER 15 days (and an angry email from me) to get them to finally release my money back to my bank account. The stress and hassle of Poshmark isn’t worth it and it’s not fair to have to wait almost a month to get money back from Poshmark which they received within a matter of seconds. They also need really need to be more strict with who they allow to sell on their app/site. When sellers REPEATEDLY have reports against them that say they reuse to mail out orders, those users need to be banned immediately and blocks should be made to try to stop them from creating a new account. There are just more bad apples than good ones on Poshmark so just make sure you are prepared for frustration, to have your money sitting in limbo for about a month and to be completely let down.
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4 weeks ago, zandergraphics
Okay deals sometimes but terrible UI and system
the recent items I have tried to buy were apparently unavailable because the seller was either inactive or just unresponsive or just plain refused to sell the item after I paid. The UI for the listings is not terrible but the constant garbage pop-ups make the app very difficult to use and the general navigation is very unintuitive and clunky. You can find some good deals sometimes but there also seem to be a lot of people who list items they have no intention to sell or they're just so absent that Poshmark literally won't let anyone buy from their store. I have found 3 items that I wanted to buy within the past week or so and none of them were actually available so it ended up being just a waste of time anyway. Seriously, hire a UI/UX designer with any amount of experience and the app would be greatly improved. Offers from sellers sometimes only last a few hours so much of the time you'll never even know until it's too late. Offers from buyers always seem to last only 24 hours or less so that ridiculous restriction probably contributes to sellers and buyers both not responding. Also, if you're going to block certain sellers, maybe just remove them temporarily until they do whatever they need to to prove they are legitimate.
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2 years ago, Lalalala176
The Shipping Price Kills Potential Sales
I’ve been using Poshmark for two years and have made a good amount of sales on the platform. I typically only have success with NWT items from well known brands (priced $30+), and rarely sell used clothing from brands like Loft, Old Navy etc. The deterrent from users buying these items is the shipping price that’s a flat rate $7.95. I list items for $5 but that $7.95 makes a used old navy shirt valued at $13 to the consumer and the amount I make as a seller is $3.75. The very high fees (25%) combined with the high shipping price makes sales very difficult. I also list books, which have the same $7.95 shipping rate even though the USPS offers $2 media mail shipping. I really really really wish Poshmark would allow shipping costs by weight of products, media mail options etc. because it has steered me away from the platform. I’ve started listing on Facebook marketplace (takes only 5% commission and allows varied shipping options) and I’ve been able to sell the items that don’t sell on Poshmark and make significant more profit on my sales. That same old navy top would cost the consumer ~$8 (with shipping) and my commission would be $4.75. Poshmark please update the shipping options for sellers because it’s killing so many of our sales.
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6 years ago, Stagegymaster
Easy to use, but...
I signed up in early 2015, and I have to say this app is fantastically easy to use and I love it. I've done ok, selling-wise, gotten some great deals, as well as met (virtually, anyway) some great ladies. It’s wonderful! A few cons - I wish they had better filters when searching for items. As some reviewers have noted, "abandoned" closets or users who haven't signed on in months still have their items come up in search results. I also wish sellers had to ship faster - paying almost $7 for priority mail shipping is frustrating as you could wait up to 7 days for the seller to ship. At least PM follows up on day 4 now, but that doesn’t mean a seller will ship timely. I think you should be able to cancel your order on day 5 of waiting, if you don’t hear from your seller. Additionally in the last year, the site has focused a lot more on wholesale - there is a huge glut of cheap clothes that users buy from China wholesale sites and resell at steep markups. Everyone is selling the same crap, and it’s harder to find quality stuff. I also think they lack seller protections - sometimes users give you low ratings when items don't fit, and you get some canned response from PM that basically says "Oh well, take the good with the bad”
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2 years ago, kwohio1720
They don’t protect buyers
I purchased an item from a seller that was advertised in “mint” condition but upon arrival, I accepted the shoes prematurely and could not report an issue with them. So, my only option was to rate the item and leave feedback, which I did, stating they were absolutely not in mint condition and soles of the shoes were completely worn down. The seller proceeded to leave a nasty, public comment on the item to me. When I reported it to Poshmark, they did nothing except remove the comment - which means other buyers have no indication of the retaliatory effects of providing feedback on an item (which Poshmark borderline harasses you for via email). They cited “privacy” as to why they could not tell me what action they took against the seller, but it was clear no action was taken, since the seller was still updating items. Essentially, Poshmark just deleted the comment and acted as though nothing happened. Mind you, sellers get your personal residential address in order to ship you items. You have no clue who the seller is, and Poshmark covers up their behavior/harassment - it leaves you in a very poor situation should the seller decide to harass you for poor feedback or an issue. I love the idea of sustainable shopping, but there’s probably better ways for one to do their shopping without risking your personal data or safety, or paying for inflated prices due to a middleman’s cut.
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3 years ago, NikkiBit0822
Shipping needs to change ASAP
Poshmark is a great app, but I find myself using Mercari more and more simply because of the shipping issues. On Mercari, not only can you choose what company you want to ship with (they show you different costs of each one), they also adjust shipping based on weight. So items that weigh less than 5 oz, it only costs $3.49 to ship, as opposed to over $7. I’m not sure why Poshmark isn’t getting on board with this same aspect. Are they pocketing the extra money once they cut the shipping label for the weight or are they doing flat rate shipping? Are they getting a business rate for flat rate shipping then charging users full price? Probably. Not sure. Either way, there is absolutely no need to flat rate ship something that weighs 3 oz. It completely scr3ws the buyer and shipper.. the buyer because they are paying outrageous shipping charges obviously.. but also the seller, because if the $7 shipping charge puts the item over what the buyer wants to pay, they don’t buy it. I can’t tell you how many items I’ve wanted to buy, but I’ve passed on, because the shipping charge just makes it WAY overpriced. This shipping issue will be the downfall of Poshmark once more and more people realize they can do the same thing for less money on Mercari. Please fix it, Poshmark Team. Your users deserve better.
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1 year ago, survivormomma
Great Platform
This is a great platform to buy and sell. The amount of items available is endless! I do have a few suggestions for developers. I wish the sellers page/“my closet” could be organized more like typical online clothing websites. Example: Once in sellers closet you could click/search for all of that sellers shirts listed, or all the sellers current deals. I wish there was more uniformity in the way sellers had to stage the items they wished to list. It wish all sellers had to follow a more detailed template when listing an item. Example: Some sellers post measurements, others do not. How each seller measures an item and then posts in a listing is different and confusing. Additionally, I’d love it if you could change your @ name. I wasn’t familiar with the application at sign-up and when asked for my name (as it will appear to others) I literally gave my name. Later I realized I should/could have listed my business as my name. Bottomline, I wish everything had a cleaner, more uniform look to it, but I also love the individuality Posh allows. I guess it comes down to personal preference, but uniformity would make the app easier for buyers to understand and navigate!
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2 months ago, Savannah Franz
Absolutely RIDICULOUS
I have sold items (not a lot) and follow every guideline. I have NEVER done anything wrong in this all and they email me saying I am abusing shipping labels and accuse me of not paying? I have paid for all the shipping costs I have received, and I have never abused shipping labels. They restricted my account and are preventing me from selling my items when they haven’t even confronted me about any of it or even asked me/given me an explanation on anything. My friend made an account last week and immediately with her joining her account was shut down. WHY? We are doing nothing wrong, and actually lose money selling on this app. People expect items to be below $50 and won’t even consider purchasing them half the time even if they are brand new and originally over $200. I have a $200 jacket up and it only has just gained traction after dropping it to $25. That’s ABSURD. Then they take money from you after someone has purchased your items. Not a bother at first but selling something at $3 will get you 5c YOU CAN DO BETTER AT A YARD SALE. I have money sitting in my account right now because they keep cancelling my requests to take it out. So now I have sold items and have 200+ items on the app and have nothing to show for it except an unreasonable restricted account (Not a suspension, basically a ban) I have never been so disappointed. DO NOT USE THIS APP
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4 years ago, vaaalery
Love for the MOST part
Poshmark is great and probably one of the better selling apps, but there’s constant issues with its offers and cancels. They state offers are “binding” for 24 hours, but take a few hours (heaven forbid working your day job) not on the app and the offer you received on an item 3 or 4 hours ago is now cancelled by the buyer. With no reason why, Poshmark has invalidated their policies, leaving their sellers without the sale and the buyer able to just “offer” fickly with no actual “binding” to them. When you want to reach out and contact Poshmark about these issues or anything really, there is no way to reach them. You select “contact support” within the app and nothing happens but a blank loading page never to be loaded (probably exactly what they want) so nothing get progressed. I even tried so much as to get onto the website version to try to contact support but that outcome was exactly the same. So, for selling a few things occasionally - it’s a great app! And you CAN sell your items fairly quick. For selling items regularly and throughout the year for extra money outside of work - I would just prepare to not always be able to accept every offer sent to you and to no have any conclusive reason why or to contact Poshmark with your issues.
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5 years ago, seakay0192
A few too many bad experiences
I want to start this by saying I think the idea of this app is amazing, and I loved it for a long time. However, I’ve recently encountered a couple poor experiences as a Poshmark seller. First, I sold a pair of jeans that were regular length, and I listed the inseam in the description. However, when the buyer received the jeans, she gave me a 1-star rating because the jeans were too long for her. I tried to fight the 1-star rating with Poshmark’s customer support, but they told me they couldn’t do anything to remove the unwarranted poor rating. More recently, I had a buyer purchase a bundle of 23 items from my closet, which I was really excited about. However, in order to mail the heavy box, I was going to have to purchase a shipping label that cost half of what my earnings would be. In turn, the buyer and I decided to cancel the transaction. But now, all 23 of those items are marked as “sold,” and can’t be purchased. The customer support team informed me that I would have to create new listings for each item. I guess the joke’s on me, though, because instead of making half the profit I originally would, those 23 items are going to Goodwill and I am closing my Poshmark account. Overall, it would be great to see the seller protected a little more on Poshmark!
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