Name: Royal Air Maroc
Rating: 1.82609 (46 reviews)

User Reviews for Royal Air Maroc

1.83 out of 5

46 Ratings

8 months ago, Wikifeed

Worst airline and app

Overall experience is poor. You can do little more than book a ticket and check-in. App feels like a web app rather than a native iOS app.

1 year ago, Brett The Tennessee Vol

I Like It

I did not have the app when I first visited Morocco. Yet it looks good largely overall to me by far now. And like Morocco was a wonderful place to go to. The only sucky thing was having to go home early. It was due to a family emergency here actually. Turned out to be in fact just a real false alarm. Greatly now I tell you family is dead wait at times. They can be incompetent quite and tiresome. Hopefully next time I do not waste time and cash.

2 months ago, Ciaga1

Poorest poor

I wish I could give no star. This airline is the by far the worst ever existed… nothing works right here.. they do what they want you choose to travel with them.. cancel flight anytime plus long hours wait with no compensating. Ow talking about your baggage, don’t look for it but probably on your next return flight you may get it and broken… seems anybody can work there when need of help..

1 year ago, Bonesgrady

Garbage app for a garbage airline

RAM is pure refuse, not an airline but a person-bothering organization. They do not adhere to their own stated policies and instead choose to make your travel as difficult as possible. Flights not on time. The app is like the website - full of issues. Looks like something not mobile ready from 10 years ago.

7 months ago, NY_AMP

Worst airline and app

Whatever you do , do not book this airline , their app is trash , services is trash and talk about getting ur luggage is another thing . No body works for this company because when you call , there’s no agent or whoever you get to speak with clearly has no knowledge of anything.

2 weeks ago, Frequent Traveler review

Don’t waste your time go to the airport counter

After putting in all my information, including passport information, it didn’t send me a boarding pass. I will now have to go to the check-in counter anyway.

9 months ago, marocian

Need a lot of work

I can’t update my information ( change my password or contact info)

1 week ago, Ssoultan

Worst airline app EVER !!!!!

Nothing works Makes you go all the way just to freeze at the end Multiple times I’ve tried during a month period Customer service is just as bad, so much attitude

7 months ago, Adam barber shop

Beside everything we need to support morocco airline. , my country. . My people.

8 months ago, app1fcl

Stupid check-in process

When check in, they ask you about your destination addythat I didn’t nave so I don’t know, because I joined a tour and who knows where we are going to stay.

3 months ago, RAJAWIPALESTINE

Hire a new software developer

Get a new and better app with spot-on customer service and start everything from scratch. my advice take this app down.

6 months ago, @youb89

Stay away

Punctuality is poor, customer service is lacking, and prices are high. Communication regarding delays or issues is inadequate, resulting in a frustrating experience for passengers.

1 year ago, fouzi abdellah

I will never travel with them again

Bad customer service stupid service they lost my bag they never call me … be careful with this airline

2 months ago, Ajfvhfv

Meriam at JFK

I had a bad experience today with Mariam at JFK, hiring new people they don’t know what they doing, They can’t handle a normal check in, I cancelled never again.

10 months ago, Minovich

Useless app

This app is very slow and unresponsive, nothing but problems

1 year ago, nadiir2

Terrible airline

I will never fly with this company they terrifying and terrible service

1 year ago, Anima/Animus

Doesn’t work!

Terrible app, terrible airline :(

5 years ago, Bellamnarvaez

WORSE TRAVEL EXPERIENCE!!!!

I’m giving 1 star because I can’t submit a review with no stars. Our flight from Casablanca to Lisbon was scheduled to depart today at 12:35 and we didn’t leave the airport until 18:00. There was no communication from anyone from the airline company. They left the poor door attends there all day handling extremely upset customer. They had no answers and not one manager, supervisor or person of authority come to talk to us. We were held hostages at the airport not knowing if and when we would be able to continue on to our destination. It would’ve been bette rir they had told us form the very beginning that there was an issue and we wound be leaving until 6pm. I actually would’ve enjoyed getting out to see a little bit of Casablanca. The plan was finally ready for boarding, and luckily it was a very short flight because there was no air conditioner and we were all miserable but happy to finally be going to our destination. The sad reality is that my flight back is with them. We will see how that goes.

1 month ago, zaidthebest

Good

AMAZING

5 years ago, "Tight"

36 bags lost on 1 flight.

Immediately, the flight is delayed. Once in the plane, staff allowed passengers to smoke cigarettes for the hour we waited on the tarmac. After finally landing in Portugal, the ~majority~ of passengers on the flight found that their bags were missing. The count we were given by the guys on the ground was “at least 36”. This is a great explanation for why many of the app’s most important features: online check-in, baggage locator, simply don’t work and yield a very general error message. Don’t fly Air Maroc if you can avoid it.

1 year ago, ahmealbakkout

Mr Firas albakkour

There one word to describe this app and I’m going to spell out for you T R A S H trashhhhhh , nothing work can’t choose seat or pay for bags or even correct your personal information such as DOB and if you call them each agent has deferent information to give . I’m giving 1 star only because I can’t write any review but to be honest this app including their web doesn’t worth 0 star and you should know always there’s is delay at the airport each time you use air

3 years ago, arab knowledge

Bad service

When choose your ticket from this air line You have to know if anything’s happened there no body will answer your call when you will trying to make a declaration about your stuff or your fly And before you taking a fly with this air line read all reviews what are people saying about it .

3 years ago, Walega of Keep Tigers

Your website and app show that you gave up on guests already

The website was not working when I tried booking a flight from Istanbul to Casablanca, so I downloaded this app. Guess what? The app is as useless as the website. Just shows how you value guests at this mediocre airline!!!!!!

2 years ago, Dothan headland

Boarding pass

Please this app has many major issues Can’t get to boarding pass, can’t pay for baggages. This issues have been not fixed from long time. I feel like I am just wasting my time. The only good about this app is free.

3 years ago, topwop70

THE Worse app and much worse service.

Worse app and much worse customer service. They hardly answer the phone and when they do you’ll get a mean helpless agent. Royal air morroco canceled my flight twice and refused to refund my money back.

2 years ago, dont take royal air maroc

Never again

This airline is the worst i have ever taken the flight got pushed from 4 am to 10 am and we had a 2 day layover in casablanca and we couldn’t bring hand luggage onboard. First and last time taking this airline.

5 years ago, Monir El

Missing items

This’s the second time I am sending my parents with Royal Air Maroc from United State of America, and each time we find something missing from the baggages. This transportation option has many thieves. It’s not an Airline you should consider using..

2 years ago, glasgoow79

You call this an app!!

This app is useless. Nothing works properly. Can’t retrieve boarding pass. Constantly crash. Need to do better than this. OneWorld needs to intervene so you can put together a useful app. Come on!

5 years ago, B.E.P Rox

No Option check-in hand baggage

I wanted this to work as these apps (usually) ease the airport process. But there is NO option to indicate no baggage and in-app check-in. There goes 45 minutes of my vacation in that attempt. Scorn!

2 years ago, Jessica 🧡

Nightmare

They cancel flights and you are the one who has to go after them to get your money back!

5 years ago, Blahsheed

Not useful

Terrible. Flight status not up to date. It doesn’t save your flight info for easy lookup

2 years ago, oudysadi

Update the app

Update it, to many problem and bug.

2 years ago, aitaadi123A

Garbage company

I’m from Morocco and I didn’t recommend it. Garbage company. Try it then u gonna know what I’m talking about

4 years ago, Big Boss Savage

No Communication

They kept canceling my flight. I’ve been trying to get ahold of them, but they never reply.

3 years ago, stofsf

The worst airline in the world no costumer service they don’t answer on the phone

2 years ago, dev0x0

Don’t download

this is the most useless airline app in the app store.

4 years ago, drtredfghui

Crooks

They took 461 dollars now keep canceling flights can’t get money back don’t deal with these thief’s

4 years ago, travelchannelofficial

This app is useless

This app is useless. My flight from Casablanca to JFK was fine.

5 years ago, augustini 19556

Bad app,sorry to say that but it’s the truth

I can’t do anything with this app.

6 years ago, Salaheddino

👎🏻👎🏻👎🏻

The App is Worse than the service 👎🏻.

4 years ago, alex19770707

Stolen

Be careful every one don’t book

5 years ago, Amine187

The worst application in this store

Biggest 0

5 years ago, jow124456

0/10

Application manaf3a l walo plus makhdamach

3 years ago, mmddaann

They not honest

4 years ago, usa moro

ابشع خدمة على الاطلاق👹👹👹👹

ابشع ابشع ابشع👹👹👹👹👹👎👎👎👎👎👎👹👹👹👹👹😡😡😡

Description

Royal Air Maroc Search, Book and manage flights Your Royal Air Maroc application has been redesigned to offer you an even richer travel experience for your greater satisfaction. - SEARCH AND BOOK YOUR FLIGHT IN A FEW CLICKS: Start a new search or resume your last searches. - MANAGE YOUR RESERVATION: Access your flight on the section “My trips” and stay informed about your upcoming trips. You can: - Add a LUGGAGE, - Book your preferred SEAT, - Update your contact information to notify you of any changes related to your trip. - MANAGE YOUR SAFAR FLYER ACCOUNT: Log in to your Safar Flyer space, you can check: - Your profile and personal information. - Your mile’s balance and the number of miles that are about to expire. - Your previous flights and earned miles. You can also easily register missing flights and save time when booking with your information already entered. - CHECK IN: Check in online and forget about the stress of queueing at the airport. Enjoy your trip with peace of mind. - NEED AN UPGRADE, HOTEL OR CAR? On our ‘More’ section, enhance your travel experience with our additional services: - Upgrade at the last minute and pay online. - Book an airport transfer - Book a car - Book a hotel - Book and collect your Duty-Free purchases onboard (Sky shop) Your feedback is valuable to us to improve Royal Air Maroc application, contact us directly at the following address: [email protected]