Popular Apps Royal Jordanian Airlines

Royal Jordanian Airlines

Name: Royal Jordanian Airlines
Rating: 2.42445 (139 reviews)

Travel

View in App Store

Rating

2.4 (139)

Size

344.8 MB

Age rating

17+

Current version

3.5

Price

Free

Seller

Royal Jordanian Airlines

Last update

2 years ago

Version OS

11.0 or later

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User Reviews for Royal Jordanian Airlines

2.42 out of 5

139 Ratings

6 years ago, Hamuchi

Poor app

Needs lots of improvements

5 years ago, lhogins

Can’t put Royal Club number in app

I already have a Royal Club number and I can’t add it to the app. A phone number is required and you have to choose a country. The United States is not an option on the phone portion. When you get down to putting in your address, it requires your state in the USA and it requires a city. There are only about 6 choices of cities for my state and no option to type it in. This field should not be a choice but a type in. There are too many cities in a state to have them all. I also can try to upgrade my seat. Nice to have an app for my flight that I booked already but not so useful otherwise.

8 months ago, usa fb

I do not recommend using the app or flying with them

Bad flight at all for long and short flights and very poor services. The application also does not work very often, and the application user does not have wide options. If the traveler wants to change the flight, he has to apply for a refund, and this procedure lasts for more than a month as well, in addition to deducting large fees from the value of the ticket, although the ticket is refundable. I do not advise anyone By using this flight, especially from America to Jordan or vice versa, the business class is also not worth any additional amount. Very poor services, only the seat is a bit wide

12 months ago, htawafsha

Very bad app and very bad customer service don’t recommend to anyone

I am a royal club member when I tried to book my ticket last week I app suggested to hold my ticket for 3 days which I did and when I tried to confirm my ticket go blank page and did not let me book my ticket when I called customer service they told me you can book it but I have to pay extra $300. They give you an offer but they did not honor their offer. I feel I am dealing with little kids. Don’t recommend this airline at all. Every time I decide to give them another chance they screwed me up. I will never look into this airline again.

6 years ago, Frequent RJ Travelorer

Needs Imptovements

Although the app has improv d over time, it still needs significant improvements and to make it more user friendly. For example, all RJ reservations that are linked to an RJ Royal Plus number should be listed under reservations/booking. Currently, the app allow to search by reservation number and last name. Developer should look into update the app to make similar to other airlines apps such as United Airlines.

1 month ago, Husam.AbuZaid

Doesn’t work most of the time

I’ve seen bad apps, I e seen good ones. But the level of carelessness and lack of interest of customer experience in this apple exceeded all my expectations. The application is simply outdated, like at least 5 years behind every other major airlines. The last update was a year ago. The application doesn’t work most of the time, causes my phone to crash or becomes jittery. Royal Jordanian needs to consider an update to their management.

5 years ago, abo alseem123

Great app, but one problem I noticed.

Great app but it doesn’t allow me to write the whole phone number to be notified when the plane is loading. It gives a message that only 9 numbers are allowed, which the US numbers are always 10.

5 years ago, sallakh

Terrible App

The app is not dynamic like any other major airline app!! It’s really a shame. A simple thing as checking flight status either by flight number or route keeps yielding errors and a message “file not found”. Till this minute I cannot check flight status. Deleted the app and re installed it and still not working. What is so difficult about fixing this issue? Let alone having a proper app! Too bad.

6 months ago, Muhannad Al Zayadi

I highly recommend

Thank you for everything. Nice and relaxing trip, greateful crew and great service. They really deserve five stars, I having flown with Emirates Airlines, Qatar Airways and Turkish Airlines. Note that all my flights are overseas

4 years ago, Hanan Sultan

The new app is much better

The new application is much better & has the required features

6 years ago, Whitelily112

Good but can be better

The app is really good. I just booked my ticket through it. It just needs a little improvement. Other than that it’s really user friendly.

2 years ago, Yaziha

Unfriendly app

Extremely unfriendly app, takes too much time to try to make a reservation. With prompt popping up to ask for repeat action again and again. Needs to be updated and more reliable. Had to delete the app.

10 months ago, EAbdeen

Disappointing

Keeps on crashing, and when it works, it takes about 60 seconds to load anything, no improvements or enhancements made and just low quality app

3 years ago, alex90chicago

Worst airline ever

When you book with this airline you going to have a lot problem staring from the price to the process to the customer service ! Like you feel your lost with them ! I don’t recommend this airline!!

4 years ago, XS-Gaya

Can it be any worse

I sometimes regret enrolling in the RJ Frequent flyer program, but their app has made me put aside my doubts and made this regret eternal. It freezes, logs you out, doesn’t login on one device while does on another... it is a true pain

5 days ago, shareef777

Absolute trash of an app

I’ve been trying to check-in for an hour and it simply doesn’t work!

3 years ago, Shadi2222

No support for US phone number/no booking

US phone numbers do not the US listed as a country when attempting to add royal membership. Also getting usr/url errors when attempting to book online.

2 years ago, ak araideh

Worst Airline ever

Worst airlines ever .. I don’t recommend anybody to travel with RJ No service, no Respect and if you have few Kg of weight they rib you off … truly disgusting The rating of the food they serve you is below zero jfk - Amman

1 year ago, oceans traveler

Please make your app accessible to voiceover users.

Please make an effort to make your app accessible to blind people who use voiceover on the iPhone, it is not hard to do.

6 years ago, Bigdaddy3313

It keeps crashing

It does not work keeps crashing needs a lot of updating

2 years ago, Alimaabreh

Useless App

The app crashes 3-4 times before you are able to use

3 years ago, Badawii

Human

The app needs more development. Can’t reset password Can’t accept your already issued FFN Slow It’s really say to see cutting corners even in apps??

1 week ago, Donkhair

Worst Airlines App

Very unresponsive app, also not updated with flight info or personal info.

3 years ago, hagstrj

Bad user design

The app is very bad on the UI UX. It’s worth looking at other apps and get some idea how to improve it.

4 years ago, Bahaa Awad

App issue

I am not sure till when we will see the message “it is taking longer than the usual, hang on” This message should say “it’s taking longer LIKE usual, stop using the app” Why? Fix your app please!

3 years ago, Ghalia Hammouri

Rate

Great application

1 year ago, Alighaith

Very bad

The worst flight ever

5 years ago, Amalkkkk

App

Nothing works on this App!

2 years ago, Sabrinamohammad

Dirty

Very uncomfortable a lot of noise very dirty and the attendant are very disgusting and rude

9 years ago, Masfour

This is a joke!

The app does not work every time. It keeps on crashing. I am using iPhone 6 with iOS 8. As mentioned before, it's poorly designed, you can not log in, every time you have to enter the full info. When checking online, the app does not store your boarding pass to be used at the gate! The frequent flyer section is a exact copy of the website (rendered) no specifically designed for mobile devices. It's a shame, RJ came very very late with a iOS app and it turned out to be crap. I am a frequent flyer, with at least 50 trips a year and always prefer RJ and enjoy their service, but the App is disappointing.

9 years ago, EAH_EH

Slowness issue

The best airlines at least for me:) Great and very useful application but it needs some enhancements as it crashed many times when i used it. This problem because there is a slowness issue when press on (book my flight) and when press (search). I hope you can fix it ASAP to make it one of the best airlines applications.

8 years ago, Abu Celine

Good start, but needs more ...

Finally, a step ahead The app is good in design and functional, but You need to put yourself in the shoes of a client to make it easier to use; or, at least, have a look at other airlines apps and see what they have; for example: When I fill a date, and find that all is booked, you can easily add an arrow to take me to the following day to check flights instead of going back to re-enter all information including the city. The point is: PLEASE make it proper to use for clients. It is a good start, all you need now is to listen Good luck

7 years ago, MahmoudHammouri

Thanks for the last update

After the last update, its faster & better. Great application till now :)

9 years ago, zCIO

Don't waist your time !

Buggy app works 1 out of 5 times , keeps crashing on iOS 8 the frequent flyer section is a joke (a rendering of the web version- not mobile friendly ) No login menu (you need to enter passenger details every time ) Whoever developed this app have no clue on how an airplane app should work ! التطبيق لا يعمل في معظم الأحيان. خاصة في جهاز أيفون ٥ + ٦

7 years ago, Nader hilmi

System crashing

System crashes while signing in to personal information section Please solve

7 years ago, The Curser

Unfriendly

Asks for personal info before allowing you to search unlike other airline apps? What if I am booking for a family member or friend? Feels like data collecting and selling apps. Does not give all options like the website?

7 years ago, wtahabsem

Bad App

I was happy that finally there was a new update that I thought would bring this service somewhat up the ground. Unfortunately, once installed it crashed after I attempted to check my personal info!! RJ SHAPEUP, competition is killing you!

7 years ago, Jessica Zakkak

Perfect app!

Great app. So useful and helpful! It's better than the old one!

9 years ago, Tariqaa2001

Edit booking doesn't work

What is the point of the app if editing the booking doesn't work, i write the number and the last name, press submit and nothing happens (tried on 7 reservations)

9 years ago, Sam.Amir

Great App

I find this app very useful to my use in booking flights. Thankyou Rj :))

8 years ago, Kamakiri1

Poor usability

Unfortunately this app really disappoints. The menus are unfriendly and you need to enter so many pieces of information to identify a booking. Typically only pnr and user id should be enough. Also app does not keep passenger information stored.

9 years ago, Azab.M

Best airline app

Finally downloaded one of the best airlines app ever. Very sufficient and useful

7 years ago, hashme1

New design .... booooo

System crashes immediately anytime you change home page Personal information tab inaccessible!!!! Lousy version

8 years ago, Baker alfarajat

Good application, but you need to make it easer to navigate.

6 years ago, Paper-Boy

Wallet integration please

Mobile check-in without wallet integration does not make much sense. It's 2017!

7 years ago, Argeilah

Bad

Couldn't even start searching for flights , clearly zero QA. This is not rocket science . Take an extra 20 min and test your work!!

8 years ago, Fadi Amawi

Crashed

After update to 9.3 it's not working at all

9 years ago, Person12342

Stupid app

Doesn't work. Nothing surprising here.

6 years ago, Sony Tomika

Worst

The Worst app I seen ever

2 years ago, Sami٣٣

لا يعمل

بعد ادخال البيانات الخاصة للرحلة لا يفتح البرنامج أبدا وقمت بحذفه وإعادة تحميله ونفس المشكلة فما فائدة البرنامج إذا ؟! والبرنامج يربط نفسه مع الموقع ولا يعمل من نفسه مباشرة! وهذا يجعله بطيئا جدا

Description

Ever wondered what it’s like to have a companion, in the form of an app? Royal Jordanian’s travel app is just that. Designed to make your traveling experience more convenient, our application will always be with you on the go, with extensive traveling features only a simple touch away. An array of features are included for you to experience and enjoy, including: -Book My Flights: Booking your flights has never been easier. You can now enjoy a user-friendly booking journey with the ability to book and buy one-way or return tickets with numerous payment options. -Manage My Booking: Review and modify your current active booking, pay or issue your on-hold booking and benefit from many additional services, including options to select your seat and meal, request for special services and upgrade to Crown Class or even GoCrown by bidding for your next upgrade. -Check-In: Royal Jordanian wants what’s convenient for you. This app has been designed for you to save time at the airport by checking in online, selecting your seat on the spot and getting your e-boarding pass through email and SMS. -Flight Status and Schedule: Plan for your next trip and search for RJ flights through our flight schedule, available for both round-trip and one-way flights. You can also track RJ flights through our flight status feature. -Royal Club: If you are a frequent flyer member, you can the option of accessing your Royal Club account on the go, or become a member for free!