I love Sendicks for so many reasons but I am so dissappointed that you charge almost $6 for order pickup. I am disabled and right now have all I can do to get in a car and drive over to pick up. I actually live across the street. I am not being lazy and have usually come in and use a riding cart but recently I had my left hip pop out. I love Target no matter how big or small an order is they don’t charge a fee, nor does Pick @ Save down the street. It really makes me mad and sad. Maybe it could be free over $45-$50. Paula
While caring for a spouse with cancer it is not always easy to get to the store because you may not have someone to stay with your spouse at home while you shop if your spouse is not up to shopping with you.
I love that Sendiks has a reward system but it’s very hard to use in store at time of checkout. So I was going to try to use the app instead. I’m a little disappointed that there aren’t pictures with the list of the rewards items…it would make for quicker identification. Also there’s no way to add the rewards items to a list to help you shop them in the store. I’d love it if they could make these tweaks to be able to redeem the rewards more easily.
Sendiks still has the best produce, fish and meat Ever since Covid, I place an order and have it filled by one of a couple of reliable employees. The best part was the employee would call if an item was out of stock or it didn’t meat my “remarks.” It was the main reason I shopped with Sendiks during the pandemic. They are Sendiks and not Walmart. Then Sendiks changed their directives to their Express grocery shoppers. NO MORE CALLING CUSTOMERS ABOUT AN ORDER. Wrong, its the biggest reason I continue to do Express Shopping at Sendiks. Now I might as well shop at Walmart for food. Not every employee is as careful or gets to know their customers wants and desires. Also, I think these “personal shoppers,” should be allowed to accept a tip. Its like a restaurant server. Reward them for good service. Same should be at Sendiks.
Shopping is so easy on the app. It’s a system that allows the shopper to get just what she or he wants, no running around, and pickup on your schedule. I love this feature.
Its a nice app overall, (and I love the fact it respects my Privacy), but every since the iPhone iOS update to 14, its shows under utilities instead of shopping and food, where all the comparable apps are, therefore making it difficult for me to remember where to go to use it.
I appreciate the quality and selection at Sendiks, but the Pick Up Fee is a real negative. The competition at least requires a minimum spend before Pick Up is free. Please consider dropping the Pick Up Fee after a certain amount spent.
Wish the app did not save previous order. We use other stores’ apps with much greater success. I have had to erase my order on numerous occasions because I am adding it to the previous order already picked up.
The Sendiks website and app are both frustrating to use. It’s hard to add to an existing order, you can’t choose/approve replacements, etc.. I like to shop local but we’ve been using Instacart more and more...Their app and website are very easy to use and they have great customer service. Sendiks needs a UX overhaul.
The original app let you creat a shopping list you could take to the store and shop with. Now the app only allows you to shop online for delivery or pickup. Lost a bunch of functionality.
Best meat, best produce, best bread = favorite grocery store!
Sendaks opened a few years ago in our neighborhood and we shop here weekly. We still do our usual shopping at the local supermarket but always stop now for meat, produce and bread. We usually come home with other goodies like desert or their fresh squeezed orange juice. Prices are really good sometimes besting our local supermarket. The Kobe and grass fed burgers are a favorite and I love the fact that we are not eating meat From the poor corn fed animals.
If this ap gets you in the door, you've made a great choice. I'm a forever fan of the Grafton store after I lost my wallet and one of their wonderful employees found it. Real food sold by people who love their work. Go Sendik's.
With Sendik's Express, grocery shopping has never been easier! Simply place your order online, and our expert Personal Shoppers will do the rest. Then head to your neighborhood Sendik's where your personal shopper will load your groceries right into your car. With this app, you can scan products directly from your pantry, shop from our Weekly Ad and use your past orders to quickly select and order your groceries. View information about products before you buy them, including pictures, ingredients and nutrition information. Once your order is placed, our expert Personal Shoppers will hand-select only the best produce, meat, deli, bakery and grocery products for you and your family. Should there be any questions along the way, our Personal Shoppers will be sure to contact you. Happy shopping!
