Name: Seneca Allegany Resort & Casino
Rating: 1.84615 (13 reviews)

User Reviews for Seneca Allegany Resort & Casino

1.85 out of 5

13 Ratings

5 years ago, Sharri461

App

Can never get on app ! Always says offline !! Have to go to Niagria or buffalo apps to check my promos . Getting to be a big pain . Been like this for 3 or more months ! Now I can’t even get info for Allegany on any of the apps ! Keeps saying no info available ! Could you please fix the app !!

5 months ago, BlueEyedDoll

Terrible website and app!

The website and app need completely redone! Especially the Social Club (Players Club), when you book a hotel room there is no way to go in and make changes to your reservation, you are forced to call their customer support to make changes and some of them are shady! Today I was asked to verify my account with my birthdate, I refused, she then said I need to verify with my birthdate OR my drivers license number! I asked why that information would be in my file in the first place and why would customer service phone person have access to that personal information!?! I tried to find on the website or app a way to report this to management or someone but the only phone number available leads me right back to those same customer support people. Just beware when using their app or website! If someone from the casino reads this please respond with a number I can call to discuss this very concerning situation!

4 years ago, fn?

Personnel

I must say my husband and I were there yesterday and he won a jackpot and had to call for an attendant. She came over and was the most unfriendly person to him and asked for his social security card which he not I carry with us. We have won at other casinos and been always greeted by friendly people and never had to show a social security card. It was not a pleasant experience and not sure we will go back

3 years ago, sldjfhcbruf

Poor app

This app was useful for the first couple days of having it, now it doesn’t do anything at all. Very poor. Definitely needs updated or something. If it continued to work it would be very useful and helpful and would save some time from having to go to the kiosk to check things.

2 years ago, Johnnyg82

Junk

Can’t never get on app hit open and it loads then disappears for amount of money I play there and lose they could get a good computer programmer I believe

4 years ago, kuhn777777

The hotel vs app

The hotel is wonderful. The restaurant offers a nice selection. The app is horrible, never updates, crashes, no current information. Needs to be maintained on at least a daily basis.

3 years ago, consistantly no working

App not for mobile view

This app is horrible. It is not sized for mobile view. Can not access information.

2 months ago, hm8o

Worst app I’ve ever been on

Can’t ever get on the app. All you get is a blank screen. Why don’t somebody fix it been like this for a very long time

3 years ago, Bracket Racket

Terrible

It doesn’t work. At all. Zero.

8 years ago, Bug525

Has potential

But needs updated badly. Crashes. Blank screen. Last updated may 15. We love Seneca. Please update this app!!!

8 years ago, Kenellie

Help with apps

We loved the Seneca apps but both Allegheny and Niagara apps will not open.

12 years ago, Mikeinpa82

Great casino

Great app

Description

Experience Western New York’s best kept secret with the official mobile app for Seneca Allegany Casino & Hotel. This free electronic pocket guide provides users with an interactive concierge experience, connecting them instantly to concert, event and promotion schedules; dining options and menus; GPS mapping for easy navigation while you’re on or off property; full listing of gaming options; free “Code Red” play-for-fun slot game; Seneca Players Club information; AAA four-diamond hotel room booking; suggestions to nearby attractions; travel tips and much more! Its’ luxury and excitement truly worth sharing! Features Include: HOTEL RESERVATIONS Planning a getaway to Seneca Allegany Casino, nestled among the foothills of the Allegany Mountains in the Southern Tier of New York State? This app makes it easy for you to browse through the rooms, view amenities and book reservations instantly while you’re on-the-go. CASINO Find electrifying gaming action at every turn! Learn about the newest slot titles and all your favorite table games offered at Seneca Allegany Casino and use our floor maps to guide you to your favorite spot on the casino floor! You can also view our recent winners, meet our casino hosts, and more! It’s all there in just a few simple clicks! PLAYERS CLUB Learn about the different levels of exclusive rewards and the perks for joining. Get information about offers and promotions. You can also log in to check your points, wherever you are. FREE “PLAY-FOR-FUN” GAME - CODE RED Code Red, the revolutionary 5 reel slot game is available in the app for free! This fast-paced game gives you the best of both worlds combining video and stepper play. Experience the traditional style of a reel machine and the amazing graphics and animations that come from a video machine. Then play it for real on the gaming floor at Seneca Allegany Casino! EVENTS Find out what shows are playing, view seating charts and special promotions, check out the nightlife action and more! CREATE YOUR OWN ITINERARY You can bookmark information about our latest offers or events and create your own schedule straight from the app MAPS Access overhead custom GPS maps or view detailed property maps of the casino, golf course and surrounding area. You can even drop a pin onto the satellite map to remember where you parked or where to meet friends. DINE AND SHOP Browse through restaurants, view dining menus and current specials, and order room service from anywhere, so that it’s ready by the time you get back to your room. Also, check out the shops at Seneca or in the local area, and get info on Seneca Gift Cards – the perfect gift for you or your friends! GOLF Seneca Allegany Casino has partnered up with two premier golf courses in the area; Elkdale Country Club and Holiday Valley. Book your next stay and see if your game is up to par? AREA ATTRACTIONS Looking to see what else there is to do around Seneca Allegany Casino? Browse through the Attractions section to find all the must-see places in the area. Use the “Map” button to get GPS directions to the location instantly! DIRECTORY Our directory contains contact information for casino, spa, dining, hotel, meeting center, general information, Ticketmaster and more, so you can easily connect with us! IN-APP SEARCH Use the embedded smart-search bar to find content by keyword. STAR RATING AND FEEDBACK We want to hear from you! Let us know about your experience at Seneca Allegany Casino, or use the five-star rating tool to rate any of our featured services with the app. GET SOCIAL! Don’t miss out on the latest news at Seneca Allegany Casino before, during or after your visit! View our scrolling Twitter feed, connect with us on Facebook, view our YouTube videos, sign up for our monthly email newsletter, read the latest edition of Seneca Today or check-in with us on Foursquare! AND MUCH MORE!