The app is really good with some interesting programs, shows, and many other things! There are some few problems need to be fixed. First, it glitches, works while pausing it, stops when watching, hard to go back and forward on a video, kicks you out of it sometimes! Second, it doesn’t work when I connect my phone to a tv or a screen; just allows you to watch on your phone and tablet.. that’s all! Third, when you watch episodes there’s no history to go back to what episode you was watching; so you have to search it and keep strolling till you find it! Fourth, here in the US the amount of good things to watch is very limited and doesn’t deserve to pay $8.99 a month! Also it’s limited to specific languages too, for example there’s Bollywood movies but it’s funny that there’s no Hollywood movies! Finally, not sure if I’m going to continue my subscription but I’m pretty sure it needs too much work to satisfy users! I hope you will fix it soon (specially the glitches it’s very annoying)! It’s ok to try using it and understand what I’m talking about much better than just read the feedback and leave! Good luck!
I’m a VIP user (subscribed through the website) but when I downloaded the application on my phone and logged in, it shows me as a free user. I reinstalled the app twice and still isn’t recognising me as a VIP user. However when I downloaded it on my Samsung smart TV, and I paired the device it worked. But the app still isn’t. I contacted customer support and got no response. Besides that, the selection of Arabic shows is good and especially during the month of Ramadan. The user interface is easy to use and follow and I like the lie stream option too.
Performance issues every single time I use it, never was I able to finish episodes without it glitching at least twice, poor experience in the sense it glitches and you have to restart whatever you were on, casting, episode, movie whatever you need to restart. Poorer package choices, same rates for mobile and non Mobile subscription yet if you choose mobile you Cairo cast, upgrade then nothing happens and it’s the same cost!! So why the customer inconvenience, if it’s same cost, why the hassle and why the multiple subscription options with same price? Lastly on that, if there is such an option as Shahid Mobile it should not matter to you if I view on mobile or I cast from mobile, the main source is still mobile so it makes no sense to ask me to upgrade if I choose to cast not watch on the device, specially that it’s the same price!!! Finally, don’t offer a “contact us” button if you have no intention of ever responding to it. All you have are some good shows and you offer poor poor poor service for your cost. Value for money - none.
This app simply does not work. It is also a scam. You start vip series and guess what, the next day it is in the vip collection that requires a subscription. It offers a trial period. You try to subscribe, it tells you that you need to have a dish network or Sling TV account. WHY? You go to try to subscribe to either one of them. Dish Network, you cannot even create an account. Evidently, you have to be a Dish Network customer in the first place. Try Sling, it offers a bunch of US TV channels for free (happy hour). Anything else, you need to subscribe to one of their base packages blue or orange or both. Interestingly, Shahid vip is not listed. You Google it, you can find it on Sling. Long story short, Sling is also convoluted. Evidently, you need to subscribe to Sling orange or blue for $30/month and MAY BE you can add Shahid for $10/month. What a waste of time! What a rip off!!! I only need to subscribe to Shahid not sling or dish network. How difficult can that be? Try WatchIT (one stop shop). Unless Shahid can be available as a separate subscription, it is useless and absolutely a rip off.
The idea behind having a platform to stream all kinds of shows (Mainly produced by MBC group) is fantastic. I believe at some point the development team behind the application has fallen very short to stay up to standards of basic technical aspects. I come from an IT background and I can tell you that the App is not stable and should not be released without an good testing phase. If you sign up with a VIP account, you think you would not be bombarded with ads, right? Well, no. During Ramadan (now) you are bombarded with ads for Talabat - like 4 ads one right after the other. Isn’t the point of being a paying member not to be bothered by ads showing up? Why is this not the case, and why only Talabat? Communication with any devicethat supports Chromecast (which almost all smart TVs have now) is very sketchy. The app keeps dropping you and needs to reconnect, especially right after the forced ads. Come on guys. You can do much better than this, I’m sure of it.
During my free trial period, I emailed back and forth with a customer service representative for well over a week since the subtitles for a show were not working. This show was the only reason I subscribed to Shahid. Needless to say, even after a week the issue was not resolved and was not able to take advantage of the free trial period. When prompted with a request for another free trial (as it was clear I was having technical difficulties the entirety of my free trial) I was denied. I was told the only option was to make ANOTHER profile to receive the free trial. As inconvenient as that was, I made another account. I was charged for the “free trial” period. I emailed customer service yet again and was basically told “too bad”. Save your money, this company is clearly only interested in your money even when the service is not working. Very poor customer service experience and will be sharing this experience with other so they can steer clear.
I’m in/from the USA and had never watched an Arabic show/movie until subscribing to this service. So I originally subscribed to this app to watch Cristiano Ronaldo play on his new team because this was the only way to watch him from the U.S. I figured I’d check out some of the Arabic shows/movies to get my monies worth. I don’t watch a lot of non-english language shows/movies because I have to read the screen. I so wish the U.S.A made it more important to learn other languages around the country like other countries do. Anyways, I digress. I started watching this show called Stiletto and I am hooked. Now I want to watch other shows and movies. I am so happy I learned of this new app.
This app is really good and you can watch majority of all the new Arabic series, movies and comedies. Up until a week ago I was able to watch the app on my tv connecting through Apple play. I connect to Apple play I open the app and click on the show I want to watch and all is does is circle to play and then disconnects. At first I thought it might be my phone, so I restarted it and still the same so then I tried different apps and they work. Would love to be able to watch the shows in the big screen instead of on my phone. Would also be great if they created an app to be downloaded and work on the smart TVs. Thank you and hope the glitch is fixed soon.
How hard is it for a big network to develop a watch on demand app!!!! Specially when they charge as much as this!!! Worst application ever! I pay around $25 a month for my subscription and do not get nearly 10% worth of my money! The application is so inconsistent, slow, every time you hit rewind or forward the video pauses or crashes, its a nightmare to try to watch a series because it keeps freezing and every time you are done with an episode you have to quit the app and log in again and navigate through their stupid interface which is not user friendly at all, or the video would not play because all of the BS errors (errors are not consistent either) that you keep getting, I have to quit the app and relaunch more than 8 times to be able to watch the episode, once I am done with this series I will CANCEL my subscription big time!
This is by far the worst App out there. No site security whatsoever. Do not leave your credit cards or personal info stored on this site if you have to sign up for their services. Otherwise your risk major fraudulent charges on your account. The app is easily hacked on top of the worst customer service possible. I don’t understand how this is allowed to do business in the US or listed on the apple store. This obviously does not meet the least accepted business standards. Check your devices management and you’ll notice people connecting to your account even after changing passwords over and over again. And again the customer service is absolutely the worst - I won’t even call it customer service. It’s a shame the way a company of the size of MBC is running their business.
This app contains a really good number of programs, series, shows and so on.. I think this app is most helpful for people who understand Arabic language since it has only few shows that support English language. I can give this app 2-3 stars since it still suffers from some issues. First, when I connected my phone to apple tv it immediately shows an error message and doesn’t let me connect it. Also, sometimes when I watch an episode, suddenly it kicks me out and takes long time to upload the episode again. Finally, If it allows me to connect my phone to Apple tv which is few, it doesn’t let me turn the mirror off or go back to the home page. Hope you able to fix these inconvenience issues ASAP
First of all, I can’t even log in anymore. I’m using a Shahid partner, Sling, and every time I log in, and trust me it is correct authentication because if it’s wrong I get and error, the page goes back to Shahid then instead of logging me in and asks to login again. I’ve tried this on 3 different iOS devices! Now for the major issue I’ve been having all year now; the app/service constantly loses its VIP credentials, meaning I would be using the app like normal and suddenly the next episode would not load and I get a “register for VIP” message, while I’m already a VIP member. I have to LOG OUT, LOG BACK IN, just for VIP to work again. Why is this happening??? At least once every week I have to log out and in again. What kind of service is this?? Please fix your app.
This app is really good. People say that it is bad but it is not. The bad part is that you have to pay money to watch it. We have had it for several months now and we share it with our family members in different states and areas. This has a lot of entertainments, kid friendly, comedy, thriller, horror, and romance. It has family things but really if I kept going on, this page would be very big. It is a very nice app. You can also get it in any language. I speak Arabic. And shahid was mainly made for Arabic but there is Chinese English, Spanish and more.
They failed to find my account after the application suddenly signed me out. Keep in mind I purchased the “VIP” package through iTunes. Just to find out my email address isn’t on their registry and that I have no subscription. Which begs the question, on what email address did they bill me then? If I provided the same email address on my iTunes that I essentially used to subscribe. Total rip off and waste of money and time. Yeah on more thing, their “team” is not capable of solving any problem especially mine given that their response was; “we cannot find any subscriptions on the email address you provided, please provide us with the correct email address”. Why would I provide you with the wrong email address, I dont get it. Poor service and poor application. Very displeased.
How dare you call this a Movies/Series App.??? This was supposed to be top of the line application from MBC TV GROUP and it’s none but a TOTAL FAILURE & UTMOST SCAM I ever seen in my life. Shame on you MBC and shame on your CEO and President for calling this...” An innovative Arabic international App like never before...” This is a Total scam and Apple team MUST look into their deceptive offer and lies. I NEVER HAD ANYONE TO ADVICE ME ABOUT THIS APP.; however; I am HIGHLY ADVISING ALL NEW SUBSCRIBERS TO STAY AWAY. Please don’t take my word for it, you go ahead and see for yourself what I am talking about. I don’t know where should I start from to tell you about this scam!!!! Nothing works and it took me hours over the phone to speak with an incompetent agents to finally tell me that this App. Doesn’t work in the US. Go to Netflix and avoid this scam. You been warned!!
The customer service using only email, no international free phone number or local number in USA. The customer service replied fast to your email problem without providing any solution to your problems. I use to have the app running perfectly on my Apple TV device, I try to update the application and it didn’t work so I deleted the application and try to reinstall. I couldn’t redownload the application. With more that 12 emails no actual solution was provided. I am very disappointed 😔 As of August 1, 2024. The application announced price increase. I was paying $50/year now the want 100/year, which is 100% increase. This is unjustified and very bad decision for the publisher so I canceled my membership.
I’ve been a customer since 2019 Lately, the service stopped working. And I needed help but the support was far worse than I expected. I contacted them foe two weeks and every email they assign me to a new person and no one NO ONE helped me. They refused to escalate the case to the technical support because I needed to screenshot + record a lot of things. I provided everything they asked me. Still, no help. They act like robots! I’m paying for no service technically. I’ll be deleting the app and cancel the subscription and I’ll never come back. I regret ever month I was subscribed with them. Pay the same amount for better services. This app is not worth the money, unless they fix the app from A to Z.
As my reviews got always deleted for some reason, I have just updated the App again, and AGAIN Shahid has removed (Login with partner account) few months ago the only way for US customers to subscribe was through partner in US (in my case it’s Sling). Shahid team started to introduce App Store subscription and since then all plethora of problems started as if they are pushing away from partners accounts but in informal way, with this latest release the option to use the partner account isn’t even in the app. They did that multiple times before and the. They fix it few days later. It’s simply insane. And with regards to their technical support in a simple word USELESS.
I like the movies at this app and the episodes and everything you can watch in it, BUT other things like CUSTOMER SERVICE that they provide is Horrible, the help service on whatsapp is disaster they never reply to you at all and if they do it will take them not less than 1 day, second if you are watching something and you put it on hold and then resume, it will take forever to load, so you have to log out then log in, third I want to update my credit card information because I change my old one, the application wouldn’t accept the new one don’t know why, I have sent many messages to the help center and yet no one ever answered me till now !!
Am a member for at least two years now and I don’t know why there is no Arabic copy from all the Disney movies for kids specially that we live in USA and you guys use to carry it before , and it being weird recently am already logged in and keep asking me to subscribe! I thought something was wrong with my payment but it says am a member already and I can’t to use my account? It happened couple of time now I keep logging in and out and removing the app and downloading it again and I hope you can fixed it guys ? It not fair we keep paying you money and I can’t to watch any !!
My only problem with this app is that you pay a good amount to watch your favorite shows and out of no where they get deleted. The app sometimes doesn’t work and needs to be updated which is not a problem but most apps just update themselves with having to do it manually. Also the “continue watching “ option is so bad sometimes it’s 2 episodes off. There are limited options now it used to be a lot better.
I see the concept of the app and its a great idea. But why dont u work on the improvements of the app and fixing glitches? Every time i stop an episode i have to close the whole app and start all over again .. every time i switch between apps and go back to shahid i have to close the app and start all over again ! Every time i wanna watch something where i left it i have to look where did i stop! I think you guys are just so lame when you see an income of something you stop working on it ! If you dont wanna be creative and hire professional people to fix it, I think you should at least copy Netflix or any other app .. but working this app is soooo frustrating!
The app present a lot of local and foreign shows that makes it a really nice app that provides multiple tastes but the experience, specially in mobile phone is so bad there are so much glitches and bugs and every time i update the app i said this time there’re going to fix it, but they don’t actually i wish, it was like other streaming services apps like N*****X in the smoothness, so please and make it a smooth app simple app that can provide a better experience for arabic region
This app is supposed to be a gem of all MBC work. However its riddled with non-stop issues that makes a customer just walk away. We are subscribed through sling. Sling works fine but every few days shahid app requires user to sign off then sign-in again. Today: total outage of service since last night. Hey MBC, please stop taking your customers for granted and fix your app and underlying infrastructure or refund people and apologize for never meeting the very minimal standards not only the so-called promised “crushing” of all other services. The app error I-1004 and cab go beyond the splash screen with a rotating wheel.
At first, it was so hard to communicate with the app through the English language, but after a couple updates, it seems doing fine, but I still have couple of issues with the connection, but it’s the best for Arabic movies and tv shows you can find there and the best part it they keep adding to smart tvs apps so you can get access to it on any smart tv 👍🏼👍🏼👍🏼
I was watching a show on Shahid and I got logged out. I tried to login again and couldn’t even after I changed my password. I have a subscription and it’s active so I don’t understand why all this is happening. I tried sending them a message. Then I saw their WhatsApp icon on the app. I thought wow great I can quickly get some help. DO NOT send that number anything. It’s just some automated line that sends you the same messages over and over none stop even after you opt out. I’ve never had such service. It’s so disappointing they take your money and don’t want to resolve your issue.
Can’t watch on iPad with a keyboard case anymore. Great job guys.
Every app update screws something up. Recently it made it so all of the status bar icons still show up when watching in full screen which is very annoying. The most recent update made it so you can only watch Shahid VIP on iPad in landscape mode if you rotate the device clockwise (camera bump on the bottom right). This is the opposite orientation of ALL of the iPad keyboard cases, so whatever you’re watching will be upside down unless you take the iPad off the keyboard case, shake it, and put it back. And as soon as you interact with the iPad, the screen flips upside down again. The app forces you to update the the very latest app version as soon as there is an update. So when the update has a serious glitch that makes the app unusable, you’re screwed. You can’t just stay on the previous version. They clearly don’t bother testing the app for five minutes before forcing everyone to update.
Very heavy compression levels on all the shows, you can clearly see pixilation even on the 4K shows. The audio is limited to Stereo and on most shows it just mono tracks. For the price it’s decent but not worth the renewal. I don’t believe they will reach Netflix level in terms of quality any time soon but at least they are starting. I encountered issues with subtitles not syncing correctly with the show. The UI is very glitching and needs improvement.
The app is great and we been enjoying for almost 2 years , now it’s not opening on my Apple TV and it keep asking for update and when I click on update it doesn’t update ! It’s working fine on my phone but it won’t open on my Apple TV , please if there is anything you can help me with I will be appreciate it .
I love watching on shahid but there are too many ads, when I watch an episode there’s an ad 20 seconds, then I was like :it’s ok it’s only 20 seconds then another ad pops up after the last one like two in a row, then I’m half way in the episode another ad pops up I said it’s ok and the ads are pretty interesting then when the ad finish the episode went way back then I don’t know where I left the I want to find where I left then ANOTHER AD POPS UP IN THE MIDDLE OF ME TRYING TO FIND WHERE I LEFT OF. So the Shahid team please fix this. Mohammad alkuwari.
The content is outstanding but the application has two major drawbacks, it is very slow in launching and the interface is totally confusing, it is full by a lists that is built to show the diversity of the content but it is actually repetitive and makes finding the content or continuity of watching a tough task, the interface is instead to be a well organized library it looks like a clown.
The worst customer service I’ve interacted with for any streaming service. Will reply after 3 weeks and are deaf to customer complaints. I am telling them The Office does not show to stream in America and they tell me it’s available worldwide. I tell them I understand what your streaming contract or streaming rights say, but I, the consumer, am telling you I live in Texas and cannot consume this content as it does not show up and they say no, it’s available in every country. Asked for a refund and went radio silence for 3 weeks so got the refund thru apple. Awful, awful, awful experience
Update: July 2022 Now login in with “Shahid partners, DISH/Sling” have mysteriously disappeared from the iPad application altogether. Now you have to enroll and pay them, on top of your pay to Sling.🤯 Suspicious or Not? I have the Shahid VIP service through Sling. The latest Shahid VIP keeps logging me off about every week, (شاهد الحلقة الأولى مجانًا)and asks me to select a package to sign up for a service. And every week I have to exit the application and sign back in with the existing credentials, otherwise, I would’ve been signing up for a new package every time and paying numerous monthly fees. Sounds suspicious!!!!!
Shahid app is amazing for including a lot of great series but it has too many adds that really bother me and most of users like 20 ads on one episode? at the beginning I used to say it’s alright since the ads aren’t too long but now the shortest ad is 30 seconds and I get ads that one minute it’s so annoying and the ads doesn’t change I get the same ads the whole time 🙁, and I would like if the number of episode and the minute I stopped on get saved since it hard to remember when you see a lot series , thanks for your helping.
I have never written reviews before, but this app feels like a scam for the subscription fee. After one of the recent updates, the explore tab doesn’t show the categories of content anymore, which was very convenient in looking for things to watch. There’s also a lot of banned show/movies in the US and hasn’t been anything new/old added to the app. Overall, it’s mainly the explore tab user interface that is really annoying and the reason I wrote this review.
So you tried to make me pay for your service by bombarding me with ads, pathetic
Instead of making me watch the show with 1 or 2 ads nooo you gotta make them pop once every 5 minutes and they’re not skippable, well ok, not only you made me delete the up, but also show you how your idea of forcing people to pay is kinda cringe. All this because I wanted to watch one cringy show that happens to be on your mess of an app. Unstable, terrible, straight up garbage, I can’t even be a free user since your ads are all over the place. Pick a better business design.
There is this Turkish TV series that I watch on this app that’s called fareed everywhere across the world. The episodes has been uploaded except on this app. They’re very slow at posting episodes. Every once in a week, this Turkish series uploads a new episode, and this app says every week uploads a new episode, but this week didn’t upload any episode. And it’s good, but it glitches.
We used to have the wee network here in the Middle East and unfortunately they moved it to shahid which I cannot stress how awful it is for a wrestling fan If u wanna watch the weekly shows / ppv on the same day good luck… and sometimes it’s only on Arabic commentary And if u think fine lll just watch it live… good luck with that to… the livestream on this app are the worst and very delayed on all devices And I can forgive all that and just delete the app and forget the experience but they won’t let me unsubscribe from the app I HAVE TO CALL THEM TO UNSUBSCRIBE which is hilarious and I don’t know how it’s legal In conclusion I have never wrote any review for any app since I owned and iPhone in 2012 even though I’ve seen worse apps but this just gets me for some reason and I strongly VERY STRONGLY would recommend subscribing or even downloading this app/service
I keep getting a message they says, sorry, you have reached the maximum number of concurrent views. To watch, please cancel one of these views. I’m the only one watching and there are no other devices logged in! It says that for all my devices after a certain time at night. It is ridiculous because I paid for a yearly subscription and customer care respond just to repeat the same nonsense over and over. I really do love the app, but it needs a better customer support team. I will be cancelling my subscription.
I bought the app twice and I still can’t use it! One account is locked because it says it has two many devices so I can’t access it so I paid another subscription using a different Apple ID since you can’t reach customer service! After paying a yearly subscription I can’t login with my account coz this account is linked to another account?! Then I deleted the app and reinstalled but still the same issues!I sent multiple complaints but no one contacted me! Please solve this issue ASAP
The idea of having a streaming platform for shows and series produced by mbc is very nice. But I have a few problems with the tv app it doesn’t work properly so I’ve reached customer service they contacted me after around six hours at 3:30am proposed a few non working solutions such as turning off tv and restarting it , and asked me to reply in 1 minute!!! They terminated the conversation in just one minute . I tried a couple of streaming apps shahid was the worst.
So look,the ads are alot!like in 1 episode!But i love shahid so a 5 star for it,Do you ever know how to atleast put 3 ads only?!Like pls But mashallah this app is amazing because,All the good stuff like musalsal are there!when like people miss some episodes they can just download this app!but sadly the ads is kinda ruining it!well yeah ty for reading!💕
I have problems log in my iPhone iPad and the app can’t even link the phone with Samsung TV. I am getting charged through iTunes while app doesn’t have updates for the last six months. The website has no links to sign in even if I use a different browser. It can only sign others who have sling or dish network. I have written to customer support and called them twice. They promised to fix the problem but nothing in effect. Hope you fix your website and the App as I can imagine many people liked it Thank you
I messaged them on their 2 main social media accounts and they didn’t even bother to reply for almost a year now. If their service works for you then fine but I strongly suggest no one bother subscribing or even contact them if you have issues UPDATE AFTER THEIR REPLY: No my issue isn’t reinstall fixable and guess what? I already emailed you with so much details to this email you just shared and another email address from your website and no one replied for 2 weeks
I am signed out of the service at least once a week and cannot sign in except through the website on a computer. The device does not continue your episodes from where you left off, especially if more than on user is watching on another device. Also, the controls to play next episode or ff/rew are only half displayed at the bottom of the screen. :(
New update is absolutely terrible. App glitches a lot and assumes that user is streaming from multiple devices when a notification pops up from another app. It also doesn’t go to the next episode or turn off when the user hasn’t touched the device in more than 3hrs, therefore draining battery. Last annoyance is that it takes 10min to load an episode with great wifi… all of these problems weren’t there in previous version. Please change back
Very bad service, it is almost scam i payed twice with different accounts and did not get any service for regular and VIP. Customer service is the worst i have seen ask agin to do step that we did hundreds of time and they do nothing instead of actively activate my accounts. I canceled subscriptions deleted accounts, ask my bank for refund and consider them as scam no service received. I Wish everyone read comments before use their service.
I’m very disappointed, i used to love this app but not so much anymore. Every time I try to open up the app to watch a show or movie the app will not open up, sometimes I have to delete the app and re-download the app and then maybe it’ll open up for one episode but as soon as I exit out of the app and go back to open it again it fails and does not open up, I pay for my subscription every month for nothing, please fix this issue before I cancel soon
Frequently asking you to subscribe even if you already have subscription. Only way to logout and login. Lately I’m in trip outside the country and when relying on it to watch downloads I was surprised that app not giving me the login option with partner as it does in the USA hence won’t be able to login and watch in my flight. Tried to reach the customer support through WhatsApp found it’s all automated and not letting me to get answers. App is so frustrating and inconvenient.
I love this app put there is a problem with the the app like in the series (Mahkum) in some episodes the language change into Turkish or Morocco and when I try returning it to Arabic it doesn’t change so please solve this problem and thank you ❤️
Welcome to Shahid, your premium platform for a wide variety of the best Arabic Originals, exclusive series & movie premieres, live TV, Sports and more. Discover something new every week Subscribe to any of Shahid’s packages and enjoy unlimited access to a world of entertainment for you and your family: Shahid Originals Enjoy the world’s best Arabic original productions exclusively Live sports in HD Watch the Roshn Saudi League matches and other sports in HD (Available in MENA region only) Live Events Enjoy events like Riyadh Season, Jeddah Season, upcoming live concerts and plays Ad-free Non-stop entertainment with no ad-interruptions Live TV All your favorite channels live in Full HD Series and movie premieres Stay one step ahead and watch new shows and movies first Exclusive previews Watch amazing series & movies ahead of TV and cinemas Safe kids content Exclusive content for your kids to enjoy on secure and dedicated profiles Multiple profiles Assign each family member a unique profile Download and watch offline Download your favorite content and watch it on the go Up to 20 devices Log into the same account on all your devices and watch different shows simultaneously on up to 3 devices Worldwide access Keep watching content regardless of where you are in the world Privacy Policy https://shahid.mbc.net/en/privacy-policy Terms of use https://shahid.mbc.net/en/terms-and-conditions
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