Smart Traveler

Not sure what reviewer Xxxxxx€£¥%:( is smokin’ but the country rating system is obviously and clearly displayed. Some people just like to troll. Anyways, I’ve been using this app off and on for years and the most recent update really modernized it and made it easier to use. As a matter of fact, the rating system is really neat (especially in the Advisories section) because you can clearly see the number of countries belonging to a specific rating. I just hope our government keeps the app updated all the time because it really is useful.

I have been a user of this app since 2008, and rely on it for travel information. It is a great tool.

Useful app, just wished it would scroll properly. If I click in a country for more information, I can see there is a bunch of info; however, I cannot scroll passed what fits on my screen. If I do just a little bit, when I try to scroll more, it just resets to the top of the page again. Hopefully there will be a fix for this at some point as this app can be extremely useful for those that travel overseas frequently.

This app has provided great information in the past. But I just noticed that some of it isn't working. Clicking on a country gets you to one more screen, but clicking on choices at that screen doesn't have any information. You can't see consulate information or visa requirements or anything else.

Fairly simple app to use but is sometimes cumbersome when you need to add information to the STEP area. Unfortunately, cannot access information on Israel as it gives information for Iceland the same that is included in the Iceland tab.

Previously was a very good app but now it’s as if they don’t want you to have readily available information. Everyone wants to know about SAFETY! Why are we directed to the web page when it is not formatted for your cell phone & so you can’t read the giant text. You have to click all over for information. What a joke trying to read the world map with the color coded legend. SEROUSILY!!! Hit DELETE everyone. I will get info elsewhere.

The app actually had the info you need inside of it but like someone has already mentioned, you cannot scroll down to read all the information that’s given. The app can be useful and a great app if someone actually took the time to fix it so it can work properly.

App is so much better now. Solid information, and super helpful when traveling.

Good info, occasionally a little out of date , but excellent background !

Are there any updates for this App? Love the app but does not scroll all the time and not updates to current situation all the way.. Would be super easy to pull up the app instead of having to go trough the website..

This isn’t anything beyond the DOS webpage. In fact, it’s less than it. I thought this app would be useful to sign in or sign up for stays in a country, then to receive alerts (push notifications) from the embassy for updates and warnings. I shouldn’t complain about a free app, but it costed me time and taxes. So it’s pretty expensive and disappointing for what it is.

It seems like the information is good but i can’t scroll down any of the pages to read it. Seems to be a lot of bug overall. They should hire someone to actually make this app functional

This app is so 1990s - oh, wait, there weren’t any iPhone apps in the 90s! Well, that explains why this app is great in theory, and awful in practice. Ideally, app developers who understand 2021 app technology would work their magic on this app, and make it what it could and should be.

Given how long the scrooling problem has been around it’s clear noone at State uses this. Some information is 3 or 4 years old and others in conflict with different parts. St. Kitts is either Level 2 or Level 4, etc. All in all a good idea but not much effort put into it.

This app was so helpful in the past when it scrolled properly. Please fix this issue so we have access to this important information when traveling abroad.

In this version, the country section links are scrambled. Click the button for ‘Benin’ and you get info for ‘Brunei.’ Click the button for ‘Togo’ and you get the info for ‘Tonga.’ And on and on. Bugs like that don’t leave a traveler feeling like the app is exactly reliable for security- related functions like the STEP program. Bad, bad, bad.

Good information. Please it would be better for updates on a weekly basis.

It’s a good app but it needs to be updated. Some things I can’t see because it won’t allow me to go down the page more

Unable to scroll down any of the pages, thus all of the information is useless below what you can see initially on the screen.

The app offers a link to STEP. It tells me I have exceeded the attempts to sign in and blocks me for 30 minutes. I only entered my name/PW once and it was correct. This is also happening on the direct STEP site so perhaps it’s a STEP issue??

This app is not informative. Very generic information. With entry requirements changing every day and alerts, you would think that this app could help keep you informed. Not. I would not recommend this app or even tell them where I am traveling. We are all in our own.

How can an app designed to keep US citizens traveling abroad safe be riddled with bugs and not work? I tried to access the STEP function from within the app, but it crashed, followed by “error in server” message. Then I tried to used the scroll though and use the search function to look up a country. I click on Germany, but the result reveal Gambia instead. I hope someone reads these reviews and fixes the bugs. Otherwise, please save taxpayers money and delete the app from the App Store.

Superb app for traveling to all countries. Great update!

I am looking at many countries in level 1 or 2. But I heard that yesterday the State has raised all travel out off the US to level 4. Why cannot I find anything about level 4 on this app?

App works as intended. No issues here.

Yesterday (10 July) travel to Haiti was changed to Level 4. The app still shows Level 3, last updated 5 July. This is not helpful to anyone. Please maintain the app properly. We can’t even trust the information on it.

On February 26, 2020 the US Department of State added the Coronavirus disease (COVID-19) under Level 2 alert for Italy; however, the app was last updated January 20, 2020 so it’s not showing the virus alert.

This app. Stopped rating all countries from 1 to 4 levels which makes this a total waste of time. Looking for another way to get information out of our corrupt U.S. government.

Wish I could read an entire page

While retrieving a forgotten password I was caught in a loop of emails that never sent a temporary password (although the email stated it was in said email) frustrated!!

I mean cmon. You’ve had 6 months and it takes an hour max. I’ll be happy to change my review when you’ve joined the present. Thanks.

A great app in theory, but since you can’t scroll past the beginning of any page, it’s virtually worthless.

Someone tell someone who can improve this app. Useless if you can’t scroll to read info.

I always register with STEP before traveling to a foreign country. It has stopped functioning on iPhone X. Not sure if it’s a bug which needs an update

I can login on my computer but not on this app. It continually tells me my password is incorrect. Don’t know what else to do.

I’m unable to scroll through pages

This app gives you the information you'd find on the Department of State website for US citizens travelling abroad. Everyone should review travel warnings and country-specific information before making plans for travel. I also highly recommend enrolling in the Smart Traveler Enrollment Program (STEP) before travelling abroad in case things should go awry. Yeah, I don't want the US government in my business at home, but oh, what a beacon of light an embassy can be in a foreign country! Once again, this is an app created by the US government for US citizens. Non-citizens can also find a wealth of information regarding travel warnings and foreign countries. I'm kind of puzzled as to why someone gave this app 3 stars and complained about not having information for domestic travel... seriously? That's what AAA is for. One thing that really needs to be implemented on this app is the ability to sync the account information you setup with the DoS (personal/emergency contact info, itineraries, etc). However, you can log into the DoS website on the in-app browser or through Safari. Great job so far... don't stop here!

I can’t scroll on any pages. No updates have been made.

This was an outstanding app but it’s broken. Is there a point of contact I can send my data to since I am traveling to japan.

In today’s world - This app should be up to date. It doesn’t have the latest COVID-19 countries up to date and don’t have any thing on their site newer than Nov 19.

There isn’t any information listed on any of the countries I’ve searched. When will this be rectified?

Wouldn’t trust it from THIS government, anyway. & they screamed when the health care site still needed some work.

The app allowed me to set up a login, but when I try to login, it keeps saying I exceeded my login attempts. Frustrating

You cannot log in using your credentials. This app does not work. Fix it. It is COVID 19 time and people may need the app.

Now it won’t update any info. It still thinks it’s April 2019

Fix the app!

The last updated info (for the coronavirus ) was January 14th. Unacceptable!

It looks like an abandoned app. No updates and looks dated. Scrolling on homepage not even working. This app is abandoned.

This is a great app, for knowing about visa requirements for US citizens before traveling, and also a ton of useful info about countries, although there is 'way over protective' language of countries especially in middle east and Africa, and since I travel allot to these countries I have never experienced any aggression from their people but of course everyone should use common sense anywhere even in your own backyard. Unfortunately I find Africa and middle east safer than my city of Detroit!

I had already created a SmartTraveler account on-line and was happy to see this app that I assumed would sync (or at least be able to access) my account. The trips I had created on-line were not synced (or syncable) with the iPhone account. Screens that lead to on-line data are just a redirect of a browser and not within the app. While being able to see alerts and warnings is informative, having to recreate my trips (and keep them updated to two places) is a drag.