4.6 (244)
37 MB
Age rating
Current version
Last update
10 months ago
Version OS
12 or later
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User Reviews for Tillys

4.58 out of 5
244 Ratings
8 months ago, TBoy#151131
I see lots of people complain about the app but I don’t have these issues.
The app is great, there’s super good deals, and Tilly's always carry’s such good items. what’s their not to like? I’ve never had any issues with the app other than on my last purchase my cart just disappeared so I had to check my email for my receipt, and to see if my order went through. It all went through and my order showed up in a timely manner!
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2 months ago, Adam from Mo
Happy customer
Ever since PAC sun fell off, if it wasn’t for Tillys and urban outfitters, I would be completely lost. I love the store, love that you guys do Afterpay the only issue I have with your store is that I literally want everything.
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3 weeks ago, Stell4!!
Ok I love this app so much it is so nice because the format of the online shop is amazing. I have not been able to find a in person store yet. That’s why I give it a four, but I love their clothes I see so many influencers have it and they look amazing and I wanted to try it out in the shirt I got was it was perfect and that’s why it’s not a five but I absolutely love this app will be getting more stuff. I hope I can find an in person store though.
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4 months ago, Luigigone
Items not available
I selected 3-6 items extra during my online shopping, I noticed some products were not available but still appear on the website. Bummer, however, while continuing my shopping experience I noticed 3-4 items were not added - couldn’t be added due to “customer not valid” issue. Not sure what this means but the items I selected were clearly available! I’m very disappointed as I’ve already missed on a few other sale items and now they’re gone. Meaning they either have low stock or only one of each item displayed.
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3 months ago, 💙Kendra💙
I love this brand’s clothing and everything is amazing, but every time I use the app, it gets frozen/my wishlist or rewards points or my previous orders will disappear. This is very frustrating and whenever I refresh the app to resolve the freezing, something will disappear from my account! Great website and clothing, but this app seriously needs to be fixed.
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5 months ago, Mel529
Horrible searching
This app is terrible! It’s always crashing, takes forever to load items no matter what network or WiFi I’m on & whenever you hit the “back” button after viewing an item, it never takes you back to the last spot on the page….It takes you back to the top, reloads, and you have to re-look thru 100 of the same things you already did. Not efficient at all, frustrating. See you in the store instead
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6 months ago, TheWildestHog
Way smoother than the website
This app is definitely ten times better than using the browser, my only issue so far is not being able to pull up specific brand names on certain clothing brands but other than that it’s great!
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4 weeks ago, SheaAH
dear tillys,
your new app is amazing so much better than having to use safari! i noticed a few little bugs but one specifically being that in the app, when you go to read the product description, it does not allow you to click to read the “full description”. this is crucial to read for most buyers because we like to see what size the model is wearing to compare for ourselves. which i’ve noticed doesn’t fully appear in the description, only some of the description and then it is cut off. this would be awesome if it could be fixed ! thank youuuuu!
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4 months ago, Angelenn2
Best stop for all the family favs!!
I love the quality, the selection and my kids love the brand choices! Definitely one stop for all the family wants!
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6 months ago, satxdavid
Stole my money
Took like $200 from me with no order processed or received. decided later that I would give it another try because my girlfriend likes items from the store. Same thing. Another $200 stolen with no order received or processed. Very unhappy as I am struggling financially and could have used that $400 on something else my girl and I need. Nothing makes me angrier than being stolen from.
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4 months ago, SylviaO0
The best
So glad they finally made and app! Works so much better than website
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8 months ago, Graphic_lov
It’s Ight
The website is slow and I wish the payment was easier like on Nike where it’s more simple to make a payment or cancel a order. But the clothes are good so it’s worth the trouble.
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11 months ago, Dahlq613
Can’t share your items
I when I shop I always find stuff I think others would like or I want feedback on an item from a friend. Can’t share other than a screenshot on this app. Really annoying
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2 months ago, Jae0330
wishlist issue
just recently downloaded the app yesterday and I added everything into my wishlist and just now my wishlist is empty. I dont want to look all over again just to have it empty again
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2 months ago, FL Lori's Ipod
Thank you for having this bag available in this color! Whoop!
Thank you for having this bag available in this color! Whoop!
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3 months ago, cra-c123
For teen girls
It’s THE place for teen girls. And honestly if you shop the deals you can get a lot for the money. 4 for $25 tops… can’t beat it! And I have to say that they wash well.
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4 months ago, Rikkiminime
Love it
Place is easy to shop for super cute stuff. All of my kids love shopping here. Has all the “cool” brands the kids love.
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1 month ago, topher6158
Your sales associates need to be trained to pay attention to the details when placing an online order for their customers!!!!! I had to order online in the store at the Galleria in Roseville today because the store didn’t have my size. I asked the sales associate to order a pair of shorts in a size 28 and he ordered it in a size 34.
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9 months ago, twindham19
Unable to checkout
Buggy app and it gets stuck on the loading screen when trying to review cart and make purchase. I’m unable to purchase on both the website and app due to getting stuck on the loading screen
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4 months ago, S Tessier
Always the best customer service!
Great customer service!
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4 months ago, COMABOT
Glitched items
It doesn’t update availability very often. I tried to get a backpack and it didn’t give me a response to why I couldn’t complete the order then I took the bag off and it worked very odd.
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7 months ago, Nurse 08
Great clothing can always find something
My son loves it
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9 months ago, Cutieeeee12345678910
Can’t see more than the first page of items
After you press the button to load more items, they never load. It’s just stuck. It used to work just fine, so it must be from a recent update.
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1 week ago, nsnisnex
Always fast shipping and great clearance items … thanks again
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4 months ago, AMG.21
Great sale
My son only wears Santa Cruz shirts so I appreciate when this brand goes on sale
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2 weeks ago, Jsherbahn19
Great app I love it. You can find anything you’re looking for
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5 months ago, Johnjasses
Easy to access and best selection with all brands for the best price!
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6 months ago, Lipgrease
Love the store but this app is awful. Blank white freeze screen constantly
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10 months ago, Polyvore fan girl
Sign in doesn’t work
The sign in doesn’t work and the whole app is slow and not a lot of options or anything. I hope they make some updates!
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4 months ago, unwokeyourself
I’m broke
Got like 20 shirts for 200 bucks loving it for sure
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9 months ago, Diablopapichulo92
Great variety
Love the styles and prices of all the clothes but overall app performance is horrible I can't add anything to my cart have to use the brower version
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10 months ago, NicD0304
Great App
Great App. Love how it is fast and stores my rewards.
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9 months ago, App eater 2000
Can’t even log in
I love Tillys but i can’t login. It just says “unable to login try again” everytime
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3 months ago, 209justin
No problem!
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7 months ago, Tina.kanawati
Very user friendly and I love it
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2 months ago, Jacob_r_clay
I have always loved Tilly’s and always will!!!
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10 months ago, UmarAbb
Best app ever
Very easy to use
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4 months ago, RN Ja C.
Convenient to shop and amazing choices
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4 months ago, Adrismancera
Keep it up
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4 months ago, Abbytt1234
The app is glitchy
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1 month ago, Betoooooooooooooooooooooo
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3 months ago, Tsba17
Really spotty connection
consistent “hook exicution” errors
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9 months ago, GOATS WINNER
T shirts
Awesome as fucl
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2 years ago, Shalby1090
I love it
My favorite store is now an app! I love the Tillys app. It’s so neat. The only bad thing is it takes about a minute to load. But I don’t care it’s amazing! The app is so cool! If you sign up you get rewards and it tells you about deals! Inside the app there’s multiple things you can pick from there’s sorted out through different styles. There are so many different styles I love it. This app is the best. I feel like I can buy so many things without even having to go to the store. And there’s free returns so if I try something or I order something and it doesn’t fit or something happens with it I can always always return it for free! I LOVE IT ❤️💜💙💛🙃☀️💕😃
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4 months ago, fortnite master 23
No fortnight
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7 years ago, Audrina dorman
Worst customer service ever if I could give zero stars I would
Order from them about two weeks ago and they lost my package and didn't even get back to me and still haven't gotten back to me with any information about my package and beyond over Tilly's everything will time I order with them there's some problem in there never willing to fix the problem I bought a present for someone the gift is now lost half the day of the birthday and now what am I supposed to do wait two weeks to get something to give someone late really uncool and they are very unprofessional they are no help whatsoever and are willing to do anything for the customer like overnight shipping or something for everything they've been through on top of all this I have to wait for them to re-order something until they're in finished investigating a problem they never looked into until I called them they were fine as long as they had their money they weren't worried about at the product ever got there or not . I will no longer be shopping with Tilly's due to the fact every single time I have ordered from them there's been nothing but problems and even when the order still hasn't been shipped out they are not willing to help you it's beyond ridiculous they need to get their customer service together
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9 years ago, MomPoe
Poor customer service and App
I have been trying since November 2014 to link my account to the Tillys app. I am registered online, can access my account online, and see purchases under history for only online purchases. But when I attempt to sign in on the app, it says "unidentifiable email address". When I try to just sign up as a new account on the app, it tells me my email address is already a registered user! Over the holidays I was unable to use some promos they had because I couldn't access the promos on the "unidentifiable" app. And I can't add any Hookup purchases either, even though it shows the Hookup rewards is registered to me online. Any help from customer service? Nope....I've sent three emails since December, called the customer service number twice and they were just as baffled as me. All I was told was "there's been a glitch with the app". Not impressed, and not impressed with the lack of response to emails or further follow up from customer service. Don't waste your time with this lousy app...the employees at my local stores are extremely helpful and polite, which is why I continue to shop there for my sons.
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4 years ago, 😜😎Purple Claw🐶🐬
Crap App, Figure it Out, Tillys
Look, I love Tilly’s, so I downloaded the app. I’ve only been using it for half an hour but already I’ve got a bone to pick! This app is awful! It is glitchy, laggy, and way too slow! When I press something, I have to wait a full ten seconds before your app registers that! And very often I will enter the app and be glitched right out, or click an item on my wishlist and be taken to another random one. Glitchy! Also, the sign in process is not user friendly! I had to enter almost five different emails until it worked, and even then, no real app perks! Also, why does every time u try to wishlist an item it takes u to the wishlist? I know the item I just wish listed, i don’t need to see it again, I want to continue shopping! Currently I have to exit wish list, type up my search, enter all of my filters, and scroll until I hit where I was before! This is a problem! You have gotten countless reviews telling u these facts. Get your act together Tillys or I’m done!!
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6 years ago, OC Pilates
The people have spoken!
I love Tillys - I’ve been shopping there since one of the original stores in Fountain Valley had Tilly behind the counter. I’ve got 4 teenagers that also love Tillys so I shop there now more than ever. The salespeople are pretty great, the inventory is usually ample, and the selection is what they want. So, why oh why can’t they get it together with their app? I mean c’mon Tillys - join the 21st century, bite the bullet and figure it out. You have countless 1 star reviews - HELLO, that’s a sign! Its telling you that what you are doing is NOT working. Not sure if Tillys nephew is running the app department or you feel bad for the guy in charge but you need to clean house and start over. Using my Moola bucks online never works, the logging in and out and user friendliness of the app is abhorrent and outdated. Its gotten to the point now that when one of my kids sees something they want online - I just google it and find it at another retailer. Figure it out Tillys - because the people have spoken!
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2 years ago, fortnite.on.my.chromebook
Love the store, not the app
i love Tilly’s! i don’t have a location near where i live, so it was awesome when i found out they had an app. the app has really awesome deals and i like the general display, but it’s really buggy sometimes. i don’t like that i’ll get frozen on a screen more often then not, and can’t get out without closing the app. i don’t like that after i view a product and exit the main page that lists the products like it, im sent back to the TOP of the page with all the products listed under the category i was looking at. i also can’t send links of products to people, i can only share on social media. the email button doesn’t even work! just genuinely a clunky app, and i hate that it’s more of easy access to the WEBSITE then a separate APP.
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