My favorite benefit of Wheely of the many they offer is the waiting — no need to rush, and no need to wait on the driver either because you wait until the last moment so the timing is right. Just do what you need and the Wheely is waiting for you when you’re ready. I love it!
Overall pleasant experience in the city of london for executive and business cars, but Terrible experience for pre-bookings and early scheduling of XL cars for airport trips. I tired it twice over the past two weeks making scheduled (pre-bookings) airport trips, but in both cases they were canceled with no prior notice. In the most recent experience, which is a trip to Heathrow 5 terminal, I had to be proactive and send a message just to make sure I don’t end up receiving a canceling last minute (as was the case the first time two weeks ago), and as expected, was notified that they can’t confirm the availability of the requested car due to shortage of XL vehicles!
I’ve been a loyal customer for many years, but I’m disappointed with recent experiences. Twice in the last few days, the cars I booked arrived significantly delayed, disrupting my schedule. It’s frustrating to see this lack of reliability. I hope management takes steps to address these issues.
Andzjey was a pleasure to be driven by- courteous , intelligent, smart and extremely nice to talk to. Even the London’s traffic was made better by driving with him :))
Hello, I’ve downloaded the app a few months ago and everytime I try to sign in I don’t receive the SMS and when I pick the call option I don’t receive it either
Love the service, but the app doesn’t give you an accurate price. It says that it is a flay rate, but a lot of additional charges were added on after my arrival. I wrote to customer service and didn’t receive a response.
I take a car from London Heathrow airport the charge was £50 minutes they keep charging my card up to £140 they charge even for parking in the airport, taxis is much cheaper.
They charged me, without even getting me a car. They don’t only lied about “calling me” they charged me £20 for a trip I didn’t make. Don’t you get this app!!!!
Nice prices, clean good cars. Good drivers. Issues with notifications. Had to resend SMS twice during registration and haven't receive any notifications when driver has arrived, even though he notified the system. Look at the map to see if the driver is here. Great service.
Great service overall and I'm a big fan except recently I stumbled across the fact that drivers are immediately informed of what rating they are given by their passengers so if you rate them badly and they pick you up again (very common) you're in an awkward position. So don't rate drivers at all for now which defeats the purpose of this all. Also note that drivers are rating passengers as well. I just learnt this recently through one of the drivers and this is not mentioned in the app. Not a bad idea but passengers should be informed as well.
At first, I wasnt sure why I would ever use this service vs a black cab. But, then it dawned on me: a fixed price never changes, even with traffic. Also, the company uses Prius' through Green Tomatoe, which makes them a green alternative. Prices are very fair. Will definately continue to use the service when I need them.
A driver of an alternative on-demand car service recommended recommended to try Wheely. I decided to set them up as a back up but while signing up when I provided my Amex they blocked the account and required a list of documents to prove identity. Sorry. I don't trust Wheely with my passport data. So, app deleted!
Вот впервые воспользовался сервисом. С Арбата до Шереметьево домчали нас за 30 минут и 2,200 рублей. На новом Мерседесе Е-класса. Чисто. Быстро. Комфортно.
Воспользуйтесь купоном L6X42 и получите первую бесплатную поездку. Лично для меня это самое лучшее такси, элитные машины, высокий сервис, вполне приемлемые цены. Если вам нужно встретиться с друзями и удивить их отвезя в какой нибудь ресторан, то wheely вам в помощь.
Request a chauffeur-driven, class-leading car on-demand or in advance for yourself or on behalf of others. "...a bespoke five star service for when Uber just won't cut it." British GQ “Wheely - a personalised chauffeur service that's more inconspicuous than a cab (definite cool points) and way less gauche than a limo, but just as luxurious.” ELLE UK “I tried Uber’s luxurious London competitor Wheely, and it made me think it's possible for money to buy happiness”. Business Insider UK CLASS-LEADING VEHICLES Settle back and relax in the quiet comfort of a discreetly coloured, impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old. PROFESSIONAL CHAUFFEURS All Wheely chauffeurs are highly experienced and rigorously tested on local geography and driver etiquette. Trust them to get you there effortlessly and in class-leading comfort. PERSONALISED JOURNEYS Every journey is tailored to your tastes: music, temperature, route… your chauffeur will be happy to comply. You can even stream your favourite music from your phone. ON-DEMAND OR IN ADVANCE Wheely represents the next level of on-demand transportation. Download the app to request a car for immediate pick up, or schedule your journey in advance. BOOK FOR OTHERS The app allows you to request a chauffeur for yourself or on behalf of other passengers. RELIABLE AIRPORT TRANSFERS Fixed fares to and from local airports, with a ‘Meet & Greet’ service with name boards for arrivals. Business class now extends all the way to your final destination. 24/7 SUPPORT Our Support Team is always on hand to offer any help you need in-app or on the phone. THREE SERVICE LEVELS Business is our standard service that is anything but standard. First offers even higher levels of comfort. XL is ideal when you need space for more passengers, luggage, or both. APPEARANCES MATTER All chauffeurs take as much pride in their appearance as in their vehicles. For them, there is no such thing as a passenger running late: waiting as long as required is simply part of the job. BUSINESS ACCOUNTS Meeting a client at the airport, taking staff to a meeting, transporting delegates to an event… Wheely is reliable, flexible, and efficient, eliminating the time wasted on expense claims. Available in London, Paris and Dubai.
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