Great customer service all the staff there are very polite, professional and friendly. I will never ever go to another bank other then 360 federal credit union. Thanks for helping me with everything Nick Jensen
Interface is very basic, making a additional payment on a loan is kinda confusing as it only shows that your making a payment to my already auto bill payment. Wish I could buy CDs (certificate of deposit) right from the app as well. Overall works well has what you really need but not much more.
The mobile deposit feature does not work. I have tried downloading the app several times and it still does not work. Specifically I get a message saying the feature is disabled and that I should call the credit union. The people at the credit union say I just have to come in and deposit my checks in person. Why can’t this app be fixed? My friends and relatives all have banking apps that work why can’t this one work?
I love this bank and have had no issues with them in person, but this app has a constant issue of locking you out of the account with no way to get back in due to an error which doesn’t recognize the correct password, one star might be harsh but when you have your finances and overdraft fees at stake I can’t let that fly
Almost 25% of the time I go to this app to check my balance, there seems to be an issue with logging on, errors, etc. It’s extremely frustrating to have your bank app have issues when you want to check your balances, which I do so at least once per day. Please work on this or I am going to be forced to take my business elsewhere.
This latest version of the app gives network connectivity error messages at random times. The only option is to log out. Trying to log in again gives the same type of message, and the only thing you can do is keep trying to log in. After numerous attempts I’ll finally get back in. Very frustrating!
Always having “technical issues” and making me call a 1800 number, depositing checks also always having issues and have to do it multiple times over and over
Sadly, the ATM never works. Every time they do an update it takes weeks to get the mobile app to work. Most of the staff is poorly informed on their job as well as the bank. Usually there’s only one person in the building who knows what’s going on and they are obviously very busy.
I have never spent more time on a banking app waiting for something to load. Thanks for providing access too more stuff and at the same time less. I really feel that I can get so much done through this app now (sarcasm)
I used to be able to log in with touch ID, but for the last month or so attempting to do so causes the app to crash. Logging in by typing the password works fine. Wish it could be fixed.
Logs you out for inactivity even when you’re in the middle of using the app. Fairly representative of the service I’ve gotten from the credit union lately.
I have had the 360 app since it came out. My daughter seems to have a different version. I cannot do mobile banking or take a snapshot of checks for deposit. Have tried numerous times to update without success.
I have been a 360 member for 30 years and you make a brilliant revision so I can not even do any online banking. You are 20 years behind the times and I will do my banking elsewhere
Here at 360 Federal Credit Union “It All Revolves Around You!” Now Web24 revolves around your busy schedule! Introducing the new and improved Web24 Mobile App!!! Securely do your banking anywhere, anytime with 360FCU’s Web24 Mobile App! This FREE app allows you to access and manage your accounts here at the Credit Union plus so much more! Some of the features of the app are: Display account balances and details in real-time View transaction history Search account history, as well as sort and search based on recent activity, dates, transaction description, check number and amount Perform funds transfers Send money to friends and family vias POPMoney Make Deposits using your phone’s camera View eBills and pay Bills on the fly Send or receive secure messages, as well as attach images to secure messages View our ATM/Branch locations and information Web24 is free of charge to use, however messaging and data rates may apply, please check with your carrier.
