6 months ago, SparkelzGrimborne
Insufficient Funds/Unable to Contact Support
Imagine, a close family member is about to go negative in their bank account, you bought something online, or a friend needs to borrow some money, to which you reply “I have plenty, I can spare some” and you open up Venmo the supposed God-send for transferring money into other people’s accounts and are greeted with this message when you try to send them the money, “Payment declined because of insufficient funds.” You freak out because you want to send the money and try to reach out to tech support for Venmo and you’re unable to submit a form because the form thinks you didn’t fill out a spot when you very clearly filled it in, so now you’re at a loss, your family member goes into the negative, you’re no longer able to pay for an item you wanted to purchase, you can’t help a buddy out, all because Venmo, the app you so desperately trust with your bank info decides to stop working on you in your time of need. This is exactly how I feel in this moment, and I’m sorry if this is upsetting to you, people who do so much work on Venmo, but it’s extremely frustrating when I am unable to send money to someone and on top of that, am unable to get tech support available because the form thinks I missed a spot when I so clearly filled it in. Normally in cases like these, I’d brush it off and be like “sometimes it doesn’t work” but this is a desperate time, and I’m out of options.