5point Credit Union

I’ve been very pleased with my business accounts at 5 point credit union. The management has been extremely kind and accommodating with any of my banking issues. I highly recommend this credit union.

The app is mostly straightforward to use; however, my check deposit section glitches and denies me access to it. I have talked to customer service to get it fixed and they tried to but it still doesn’t allow me to access that part which means I always have to drive over there to deposit checks. Not to mention that their online money transfer goes through Pop-Money which takes multiple days to receive money through as opposed to ones like Zelle which are instantaneous. The people who work there are very nice and convenient, the app is not.

Love how easy the 5 point app is always easily displayed between my accounts, my loans, and credit cards. Super easy to pay and move my money around. Also, always full of friendly and helpful staff at their establishments.

I absolutely LOVE LOVE LOVE this app. It's very user friendly and the navigation is simply however it gives you exactly what you need. I also love the different tabs is has ... this app does EVERYTHING except give you the winning lottery numbers ... lol 😊😊😊

I mainly use the drive thru convenience at the Bridge City branch. The tellers are the nicest employees that I deal with on a regular basis. The loan department at the Nederland branch is also the best. Our privilege of working with them has always been extremely enjoyable.

When a scheduled bill pay goes out it should appear on the pending section of the account the funds are coming from.

Excellent top-notch service everything that I need in 5Point Credit Union thanks again

I haven’t had any problems with this app! I can’t wait for y’all to have Zelle Pay options (or another payment app) built in so I can take care of small business payments easier and in one place!

Takes to long to load sometimes. Doesn’t show my deposits when they are deposited.

So easy to manipulate and find answers instantly

Have always loved the app until I got the new iPhone now I can’t deposit checks with the app. Please do an update to resolve this.

The app runs smoothly and its easy

The app won't allow me to login any longer. My password works on the website but not on the app.

The best service out there. Tonia Jones is amazing and very helpful.

Love the App..makes banking so convenient. Employees are always so nice and helpful.

My loan office Jodie Bartley from the Lumberton office is amazing.

It’s real slow sometimes

5 Point will send emails encouraging the use of the mobil app, yet the app has CONSTANT application errors. Not reliable at all.

This is such an incredibly convenient app, I'm able to do everything I need. Transfer from checking to savings and vice versa, view my balances and check my recent debit card history. The only improvement it could make is to make it easier to transfer the money to other accounts, but other than that, I highly recommend this app

Love the App. Have used it for quite some time and never had a single problem! Sometimes have to take more than one picture of my mobile deposit checks but the App lets you know when you get it right. I highly recommend this APP.

Overall it does the main thing: access to your accounts and mobile deposits. But it would be AMAZING if I could see linked accounts with the names they're given by the account holder. Instead of "money market", the default, the account holder specified that account as "baby supplies". I would love to see the latter title rather than have to try to remember which account is what.

This app is user friendly ! Very easy to maneuver thru the app. This is much faster than using website. Highly recommend !! My only complaint/request would be, please come out with a version for the iPad. Thanks, Chad

This is a good app. It makes being an out-of-town student way easier. I can take care of the things that I need to right on my phone without having to move to a larger bank or credit union.

This app is truly amazing! I use it daily to keep tabs on my accounts and/or to locate ATM's or stores near me. You may also use the app to apply for loans. Everything is right in the palm of your hand, SERIOUSLY! If you don't already have the app, download it NOW!

I've gotten use to this app, and had begin to take it for granted. I don't think I've purchased a Postage Stamp since I begin using "Pay Bills" included on this app. Then comes "Make a Deposit". That's right, this utility allows the user to take a

This is a great app and let's me do my online banking. Including deposit checks! Also, I have been with this credit union for 30 years and it is better than any other financial institution.

This app worked perfectly fine for balance checking and balance transfers. When they announced a mobile deposit function I got pretty stoked as I live pretty far away from any branches. Sadly, this portion of the app is terrible. After trying with several different checks I finally gave up. Potential for great mobile banking but it falls short.

Convenient and easy to use. There just is no reason NOT to get this app-unless you aren't a member of the 5 Point family. If that's the case, drop wherever you bank and run to 5 Point as fast as you can! Them, GET THIS APP!!!

App needs some work, especially on the history portion of accounts that shows checks. Need to have check numbers on history without having to download actual check to review. Many times I cannot download check. Called credit union to complain and person I spoke to did not understand.

This is the easiest to navigate App I've ever used for a bank or other business involving financial transactions. It includes nearly every aspect of online banking that would be used on a daily or weekly basis.

Love app but would be nice to not have to change password except on my laptop. Also would be better if we could see credit card info

Great app only one drawback! You can't view TFCU Credit card details! You have to go to another website! would be nice to have this feature, it would be much more convenient!

I use it all the time. My favorite thing is the mobile check deposit! So easy and convenient! I highly recommend it to all users!

Very helpful, everything I need to do with my bank is right in my hand which is made even more useful due to the fact that I live in a city without this particular branch. Love it

I like the app! It works great. The only thing that would make it better is being able to make deposits by taking a picture of the check like some other financial institutions offer! :)

I personally havent had any issues other than the mobile deposit portion. I can never get the picture clear enough for the app to accept it. Other than that it works well.

Really great app! No problems so far! Like that you can use your print for quick and secure access! Just used the transfer part of the app today! It's works great! Kudos to y'all

This is a great app. I have all my balances at my fingertips. I can move money, pay bills, whatever. I never have any issues with this app either. Great!!

This is a very plain Jane app. You can do very little through it. It's great if you need to check your balance and nothing else. You can transfer money. Cancel bill pay and that's about it. No check deposit options or any other features.

App provides everything you need from the credit union at a push of a button from your phone.

Finally I can keep up with my finances on the go without having to call the bank. Thanks 5 point.

Great App very easy to use . I like that I can pay my bills , transfer money and take care of everything from my phone!

No glitches or system errors. Everything is extremely simple. An Obama voter can figure it out.

There should be a view of transactions on your credit card purchases

This app keeps me in control of my account and finances on the go! I use it all the time! Simple and well written!

The best thing they have ever come up with! Love to be able to move money around, and to be able to look at what bills need/are paid!

I like this ap as it is a lot more convienient to do my banking from my phone. I do not like that you can't see you're balance after every transaction.

I live five hours from any 5point branch! This app makes it super easy to manage my accounts on the go and if I ever need to locate a shared branch it's right at the tip of my finger!! Love it!

This makes keeping track of my account super easy.

Works very well and perfect for a quick transfer or to check your balances! Love it!