Lots of very useful things on the app especially for those of us who live out of town. My one suggestion would be to beef up the bill pay process for the phone app. It works great on my laptop and ipad, phone could be a little better.
Though ATFCU (Abilene Teachers Federal Credit Union) is a good bank to go with if you’re looking for a bank that actually cares about its bankers. This review is about the mobile app, this bank is constantly updating this application, and you are not able to view nor move your finances. This is not beneficial at all, especially if you have an emergency and need to access those funds immediately, ATFCU needs to work on a big update for the mobile app, and notify bank users at minimum a day in advance. And make a feature where you can choose to update your application, but still be able to use your funds and move them when necessary. I do like using this bank but this app is completely ridiculous. P.S The application does not work in all locations for Cricket Wireless users.
ATFCU not only has excellent in-person customer service, the app for online banking is parallel to their team. The app has been the most consistent, reliable, easy to use app on my phone. Love it
I live about 80 miles away from the bank and it is very nice to be able to use the app to take care of most banking business and not have to call in or stop bye
Such an amazing bank for Abilene, TX. I have never, in 8 years, had an issue that wasn’t easily resolved. Thank you for treating EVERYONE like we are your most important customer. Cara McDaniel Halkovitch
Overall a really great tool to have, I use it daily! Sometimes there will be a glitch in the system not allowing you to log in, but that’s not very common.
Great app. Nice functionality. Everything a banking app should have. The only flaw is that they do updates right in the middle of the day!? I’ll be at the store wanting to check my balance/transfer money. I’ll open the app and it will be down for maintenance. ANNOYING. If they stop doing updates during the day then I’m happy.
This is the best credit union I have ever seen. The people running it are so nice and professional and they always have a great attitude. All my banking accounts have been professionally done. The best ever
It would help if items that were deposited were able to be viewed, as I receive several checks for the same amount and if one is rejected I have no way of knowing which one to re-submit.
I love Abilene teachers federal credit union! Best bank I’ve ever had. Everybody there sure helps you if you have a problem! Thanks to all the employees for doing a great job.
App is very useful, but it’s very inconvenient when the app gives an application error due system updates and they’re no announcement on the app or the actual website and having to drive to an atm or pull out money from an nonmember atm.
This app is always offline and unavailable so when you go to check your account or do anything in the app it won’t let you. It is very glitchy and slow. This app needs a lot of work.
Why does this app randomly stop working and say application error. Like I need it now when I am trying to use the app. This needs to be working all the time please fix.
There's really nothing I can list as a negative feature of this app. Granted, I don't use many of the features offered, but I have never had an issue with its interface or functionality. The recent update is aesthetically improved, too. I very much enjoy ATFCU and I'm glad to be a mobile user, as well.
This app is great bc it keeps my husband and I from getting into trouble . We are able to see right away what our remaining budget is even before the purchases previously made post to the account, we get real live balances and save ourselves from panic
So easy to look at bank account information check account information transfer especially when you're on the go and busy all the time this is so convenient and love this app so much!!!!
Ive used my app since I've had an account with Teacher's, and I use it almost everyday! It does everything I would want in a bank app, and I don't have to waste gas just to drive to the bank. I can't live without it!
The new remote deposit function is awesome and easy to use! Since I don't have a local branch in my town, it gives me the convenience of depositing checks without having to mail them in!
I love that I'm able to easily access all my account Info, but it still be safe to have on my phone. I like the "session time out"function and that I don't have to save a pw or acct number to have the app.
Fantastic App! Easy to use, and all the information I need. I especially love the map that shows the ATMs I can use when out of town. I've been waiting a long time for this!
I really like this mobile app because I can do all of my banking on the go. I'm able to transfer money between accounts as well as checking on my balances and paying bills. It's been very helpful!
This is a great app! I travel so much, and even when I am out of the country I can still pay my bills, verify account balances, and even see what exchange rate I am getting for foreign currency. Thank you Ms. Parker for recommending this app to me!
I just got this app, it's great!!! I live out of town, so it would be even better if I could deposit via this app, but hey I'll take it! It's better than having to wait for my laptop to balance my checkbook!!!! Thanks ATFCU!!!
I really do use this app alot and it is very easy to get on to. I check my balances and check what had cleared my account Keep up with my account all the time
Love how well it runs. Like an app should. Thumbprint integration is great. Simple interface. Sometimes servers are not available, but it only for short periods of time.
Love this app!! Very easy to maneuver through. The only change I would suggest is to add check numbers and who check written too in the areas where you now only see "SH DRAFT" and the amount.
Mobile banking lets you check balances, pay bills, view and activate your cash back offers, transfer funds or locate ATMs while you’re on the go. It’s fast, easy and convenient. It’s free and available to Abilene Teachers FCU members who are enrolled in our online banking service. FEATURES – All available 24/7 • Check balances • View account history • Transfer funds • Pay bills* • View and activate your cash back offers • ATM Locator *To use the bill pay feature you must have Bill Pay set up previously in Online Banking Mobile banking security • Your account info is protected by advanced encryption technology to prevent unauthorized access • We are committed to protecting the privacy of your financial information. See our Privacy Policy on our website at abileneteachersfcu.org • We use multiple factor authentication to verify your identity providing an extra layer of security • We will never transmit account number information To learn how we protect your privacy, please visit http://www.abileneteachersfcu.org/home/privacy
