I typically don’t bother leaving comments on products on the internet, but this app is so horrendous and frustrating that I feel compelled to make an exception. This app can only be considered as a cruel joke on Citizen bank business customers. As a business owner, this app offers nothing by way of easing my day-to-day banking needs. What it does offer is a mountain of fluff and a convoluted process that sums up to much ado about absolutely nothing. If Citizens bank care anything about their small business customers they should go back to the drawing board and hopefully come up with a practical streamlined platform that actually addresses their customers’ needs.
accessOPTIMA® is your digital treasury management platform, offering a single, customizable point-of-access to obtain account information and tools that you need to help meet your daily cash-flow requirements and optimize your company's long-term cash management strategy. Key features include real-time reporting, integrated payment workflows, self-service capabilities, live customer support and security controls to help mitigate fraud. accessOPTIMA delivers enhanced capabilities: • Customizable dashboard lets you tailor screens with the information you need for your specific job function • Integrated payment center allow you to view multiple transactions - including wires, ACH, loans and transfers - on one screen • Real-time reporting gives you access to current account balances and transaction data, 24/7 • Responsive design provides a seamless experience across desktop, mobile phone and tablet devices • Live chat puts you in contact with our dedicated client services team for answers to questions or help resolving issues • Administrative controls offer a simple way to add or clone users and set individual permission standards • Alerts raise awareness of financial activities so you can monitor various accounts whenever a transaction occurs
