The app does most functions but I’m frustrated that all my accounts don’t show. I’ve asked the branch several times for help with no resolution. I also until recently could not transfer funds between accounts online. It took at least 2 years until that finally was fixed. Overall the app is okay but there are still big bugs that need fixed.

3 years ago, LindaStoner

Unsatisfied Customer

Being that your drive ups close at 4:30 it makes it impossible to make deposits/payments. Most people don’t get off early enough to get there before it closes. That is not customer service. When making deposits through the mobile app you have to wait until your deposit is approved and then wait again for the deposit to get posted until you can make the loan payment. This process length is ridiculous. I have accounts at another Financial institution and there mobile app is AWESOME!!! No waiting for approval or for the deposit to be posted and I can conduct any transaction I want within the dollar limits they have in place which is within the transactions I conduct. Since the process is so cumbersome, I called your call center, they stated there was a charge to make a loan payment using my checking....Again that’s not customer service!!! You may want to consider changing something to make things easier to conduct business. I gave two stars because your app does allow access to view account/loan history.

4 years ago, sketchman33

Don’t hate the employees, hate the app developers

More transaction errors than I can count via this app. Have had to leave work and go to a branch location to have the bank manager physically deposit my check at least 5 times because “for mobile deposit only” basically voids the check outside of the mobile deposit feature. Also consistently having trouble making account transfers. Call center is polite but essentially useless when it comes to trouble shooting. If it weren’t for my student loans being handled through acnb I’d probably close my accounts and take my business elsewhere.

4 years ago, hi 8836

Mobile deposit

Mobile deposit could work better. Auto capture is a great feature that other banks use. I almost always have to do it twice to get it to go through.

2 years ago, duuuuubbbbbbbbs

Love this app for my account

I love this app. I can check my balance for free move money from checking account into my savings account. And It has great protection. And they notify me every time my card is used or money taken out of my account or if someone try’s to log into my account. I like how serious they take you and your money!

3 years ago, Steph5454545454

a so-so app

This app works — most of the time. But the bill pay feature is absolutely awful, and the app does not always accurately reflect actual bank balances Update: over the last few weeks I have had trouble logging in to the app, and once I do, then pages refusing to load until the 3rd or 5th time Update as of July 2020: Mobile deposit feature is clunky and unreliable -- & only works (about 2/3 of the time) on iPhone. The feature is completely absent on the iPad. Developers are aware, but no one seems to care that lack of basic features like mobile deposit are the reason why most of my business has gone to a bank that has a friendlier user interface. If it weren't such a hassle to open up a business account elsewhere NWSB Bank would have lost my account within a few months of being acquired by ACNB. If another bank offers the right incentives, I'm outta here

3 years ago, han4235

Deposit Errors

I deposited a paycheck, the atm asked if it was accurate amount, I said yes, and when I checked my receipt a hundred dollars was missing off the deposit and I know for a fact I was not in the negatives of my account and had not overspent my account balance. I am very frustrated. Plus the offices are not currently open so now I have to wait until Monday and I’m really concerned because my app has two different balances, one current and one available and the current should equal the available amount. But it is not.

2 years ago, James B Note

Banking Needs.

James B Note: The Adams County National is an established institution that has consistently represented themselves with an essence of high quality of banking professionalism. We’ve been clients for over twenty years and have always had our financial needs addressed appropriately by a courteous staff. We highly recommend their service for any banking need.

8 months ago, Shanay1964

Consistent crashing

I’ve had this app for at least a year now and I’ve had to delete and reinstall several times to stop it from crashing and logging out when I’m in the middle of a task. I’ve called customer service to alert them of the issue to which they said it must be my phone but, in reading other reviews, it appears it’s an app development issue, not my phone. The app is convenient when it works but it’s super frustrating on the more often occasions that it does not.

4 years ago, 👌👌👍🏼👍🏼

👌👌👍🏼👍🏼

The employees are always kind, nice and friendly with there customers, There is one teller that I deal with almost every time, here name is Angela Boswell, she has been working there I think 15 years or more, I like that if I have any questions, she doesn’t mind helping me, and I really appreciate that about her, Angela works in the Hanover area on Eichelberger Branch

2 months ago, Twotenthsjr

ACNB app makes account access easy

I’ve been using the mobile app for some time now and really like it. I can access all accounts, manage transfers, and initiate bill payment through the app.

4 years ago, dcfgw

Deposit Rates...

Other websites make it a lot easier to find deposit rates, because they have a “Rate” selection on the front page. Just one stroke gets the customer to all of the deposit rate info, which is what many people (customer, or not) are looking for when they access our website. More direct connection would be helpful.

11 months ago, Nbg01

Works consistently well!

Easy to do banking in app. Go to bank maybe once a year! Deposit checks when needed. Transfers works well. Great to use. If I have trouble I call the phone help and get problem solved.

2 months ago, Jalharing

Great app

Easy to use and every detail available immediately. Only feature needed would be account to account transfer without using zelle

3 years ago, erasedbygrace

Easy to use

I love that I can transfer money from checking to savings an vice versa easily. I used to call to find out my current balance. Now I just log in to the app. This helps me keep better track of my account.

5 years ago, ExecGlenn

Touch ID

Update: They fixed the two minor issues I noted below. Nice job. Finally they added Touch ID. Makes the app easier to access. Two notes for developers: When you open the app, it says NW$B Bank. Also when you close the window it says ACNB BANK TEST.

2 years ago, mugsy885

Skip the App, better yet Skip the Bank

I have been a customer of ACNB for 30 years from when I was kid now nearly 40. This app is just another in a long line of disappointments. From fees, to closing local branches, to an abysmal mobile deposit feature you would be much better spent skipping the app and the bank. Find yourself a nice credit union that cares!

2 years ago, Joyful525

App is missing you key features

My son and I have accounts at the exact same bank, but his app allows for money to be sent via Zelle, but my app lacks that feature. Other than that, the app works well and is nearly always up-to-date.

3 years ago, galaxyturbo

Needs to provide modern capabilities.

Some capabilities I wish the app would provide: - able to use the app to deposit a check - able to add my debit card to my apple wallet - able to manage my debit card through the app like locking/unlocking card, set parameters when my card could be used, creat a temporary only number to use securely for online purchase

2 years ago, KatienCease02

Great Banking app

This app is wonderful! It shows pending transactions and any credits that have come to you and makes it very easy to manage your money!

3 years ago, Diazlimon

Simple and fast

It’s simple to use. I can make a transfer right on the app and be available right away. I like how all my accounts are listed and balances available.

2 years ago, MBg924

GREAT IMPROVEMENT

IT is 100% better since you able to deposit a check using your mobile phone. Much improved!

5 years ago, S.Vanik

Slow Loading Process

Overall this app is great but sometimes there are times where the app lags and it takes it awhile to open.

5 years ago, Allstatesteve

Pretty Good

It’s a pretty smooth app with Touch ID enabled. Not bad for a smaller regional bank! It has all the features of your big bank apps offer but I prefer supporting a smaller bank that has its roots right in my neighborhood.

2 months ago, Nobody Worthwhile

Great app

Easy to use…never glitches out… shoot downs are usually done during the night so as not to interfere with using it

2 years ago, kimba5009

Use it all the time

An easy way to check on banking- love the mobile deposit

2 months ago, mikerholland

Excellent app

This app is quick and easy and does everything I need to do with the bank.

1 year ago, Mtn Dew 4 life

Gr8 banking app

This app is working very well 4 my banking needs. Very up 2 date with transactions n other info.

12 months ago, shaneo/Like steveo!

ACNB BANK APP

Everything has been sufficient and accurate. It’s a tremendously helpful app, that I would recommend to everyone.

2 years ago, S.SHUPE

Phone App

This is convenient and easy to use. Helpful when I’m needing to see my quickly.

2 years ago, gotogell

Description

Could use better description of m

5 years ago, JosephMBlack101

Love the banking App

I use this app daily . Like any other app it’s sometimes under construction, however it works great for me and don’t know what if do without it

3 years ago, PoncePat

Best thing ever

I love that I can transfer, deposit a check and check my account anytime from anywhere.

2 months ago, Rosenberry Brady

Friendly app

Easy to use and navigate

4 years ago, Candjarentz

Great Bank!

Love the personalized professional employees! They have always been helpful!!! Brenda helped me with such care and concern through a dispute with a business. She was great to work with!

10 months ago, GettysburgFarm

ACNB

Very easy to use to check balances, pay bills and deposit checks.

2 months ago, Lipsofsugar

Easy to use

ACNB makes accessing info through the App easy to use.

5 years ago, Jntbear

I love this app

I can keep up with my banking while on the go and their card valet really keeps me informed keep up the good work thanks millions

3 years ago, Parekh67

Parekh67

Easy to use, however it could use a spare change savings feature

4 years ago, remitch

Not always up to date

Sometimes I look and things are posted and the next day they won’t be. Cannot trust it for being accurate.

3 years ago, HDP143

Not bad

Check image capture needs work. The bounding box aligns with check but then image taken shows a lot of space around the check. Should self crop to check size.

10 months ago, Hytdbutdchyf

App review

That app is nice however wish I could use my phone camera to deposit checks, and I would like for the app to update even on the weekends.

2 years ago, Kayakcatmike

So perfect!

I travel a good deal and this app rises to the occasion of need accurate information on the run and fast. Love it!

5 months ago, Whydoineedanickname2013

Good enough

I find it easy to use both on my iPad and Samsung phone. Can’t think of anything else I’d want it to do

5 years ago, Marnitseewa

Unintuitive layout and poor capture software

I often have to deposit checks into another account, because this catchers software won’t deposit my check. Also, it often feels like a research project to find what I’m looking for on the app.

2 years ago, Chief24-wizard

App login

Would desire to have a 4 or 6 digit pin to use for the app rather than my account password that would keep them separated.

3 years ago, murdcker

Banking

Easy to keep and eye on all my accounts. Transfer and pay bills

4 years ago, Troy285vdr

Acnb banking app

This is a Horrible app- You have to endorse the checks a certain way and even when you do 70% of the time it doesn't work. Limits for mobile deposits are ridiculously low!!! App is extremely slow and not user friendly. I regret I ever went to acnb bank. Staff is rude. Hours are very limited. Fees are very high.

2 years ago, bitchboiiiii

It’s making improvements

Definitely love the easiness of this app. And the security alerts !

5 years ago, Melanie Sauter

Better bill pay

The banking app basically does what it should, but again, it is basic. The bill pay app, however, leaves a LOT to be desired. Not user friendly. Liked the old version better.

Description

Take your hometown bank with you wherever you go. Access your ACNB Bank accounts from your mobile device anytime, anywhere. Whether you’re making a deposit or just checking balances, we have you covered. Mobile Banking from ACNB Bank is free to all ACNB Bank Online Banking customers. FEATURES: PUSH NOTIFICATIONS - New delivery channel for alerts. ZELLE® - Send and receive money. MOBILE DEPOSIT - Scan your checks and make deposits right from your supported camera-equipped device. LOCATE ACNB BANK - Find information for an ATM or Bank office near you with the integrated location services. CHECK BALANCES - Check balances 24/7 on your checking, savings, and other eligible accounts. VIEW TRANSACTIONS - View pending transactions and history. TRANSFER FUNDS - Create, approve, cancel or view transfers between eligible accounts. SEND MESSAGES - Send and receive secure messages. An eligible ACNB Bank account and online banking registration is required. ACNB Bank does not charge a fee for mobile banking. However, third party message and data rates may apply. A supported mobile device is needed to use the mobile banking app. Our mobile deposit feature requires a supported camera-equipped device. For more than 160 years, ACNB Bank has proudly served Adams, Cumberland, Franklin and York counties of Pennsylvania and Carroll and Franklin counties of Maryland. Unlike many of our competitors, we have remained true to our roots. Still based in Gettysburg, PA, our focus continues to be our shared communities in South Central PA and MD. Whether it’s online, on your phone or in person, we’re proud to be your hometown bank that provides the financial services you deserve. 1-888-334-2262 acnb.com ACNB Bank - Member FDIC