Name: AJIO Online Shopping App
Rating: 4.75624 (3762 reviews)

User Reviews for AJIO Online Shopping App

4.76 out of 5

3.8K Ratings

7 years ago, Shou vik

Shopping in real

I had placed multiple orders. Size and stuff was same as mentioned in item description. I am satisfied with the stuff and customer service and recommend everyone to buy from AJIO

4 months ago, Harshiki

Very unresponsive customer care

I am writing to express my profound dissatisfaction with the customer service provided by AJIO. Recently, I placed an order and unfortunately made a typo in the phone number. Understanding that this was an error on my part, I sought to correct it promptly. However, my experience with AJIO's customer service has been nothing short of a nightmare. When I realized the mistake, I immediately tried to contact customer support via phone, only to find it completely impossible to reach a representative. The line was either constantly busy or led to endless hold times without any resolution. As an alternative, I emailed customer support, hoping for a quicker resolution. To my dismay, the response time was abysmally slow. It took several days to receive a reply, and even then, the responses were generic and unhelpful, failing to address my specific issue effectively. Due to the incorrect phone number, the delivery person was unable to complete the delivery because an OTP was required. I understand the necessity of such security measures, but the lack of accessible customer service to rectify a simple mistake is unacceptable. This experience has been extremely frustrating and has significantly diminished my trust in AJIO. I expect much better from a company that claims to value its customers. Immediate improvements in customer service accessibility and response times are desperately needed.

1 month ago, oyii suki

Worst service!!!!

I seriously have no idea where the root of the issue here is. I ordered two items got a package stating two items are inside the parcel and when I open there is only one. A simple mistake by the seller can be the cause it can be handled very easily by giving refund or shipping the missing product or at least a gift card or a voucher. But what they do is completely refrain from accepting the mistake. Lol completely invalidating your issue and stating nothing can be done. Lol now what do I do???? I just lost my money on ajio which that do not even hold themselves accountable for. If I wanted to scam them i’ll try that for a super expensive product not a kurti on sale!!!! Never ordering again. And I suggest you guys save yourselves from the trouble aswell. Jai hind.

3 years ago, dscaha

Returns and Exchanges are on deaf ears

It’s like a one way channel. You can only order and give them money. In case you have a problem with the order and looking for return or exchange, you will be LITERALLY HARASSED to the core. They have a million reason to void your return. They are not reachable on email or phone or whatever mode you say. I waited for 33 minutes on a call before connecting to an agent who just reads a para from her desktop. You question them then get the rudest ever reply from a customer care ever. They will annoy you to such an extent that you would just want to ignore the return and throw the product in garbage give them the money. It is literally HARASSMENT. They just want to spoil your peace. If you still wish to purchase from AJIO, be sure to loose your sleep and peace.

2 years ago, Rathna Gokul

Lost my money in Ajio

I lost 1600 Rs in Ajio I received old faded clothes from Ajio So i raised return request but they told me to courier to Ajio return desk as they couldn’t pick up dresses from me but i had some other dresses picked up from the same place So i sent courier by professional courier only. The tracking ID shown it’s delivered next day itself but I didn’t receive refund. I mailed about 5 six weeks 12 times and called customer care 2 times they said they’re busy. Till now I didn’t receive my 1000 Rs . Also one of my dress , i had no tag in that dress while receiving. They didn’t pick up that dress as it had no tag. So i lost 600 So please be careful while buying from Ajio

8 months ago, Dhanusha Prathipati

Unacceptable Error and Lack of Resolution from Ajio

I am extremely disappointed with the service from Ajio. I ordered two sarees, but I received an entirely incorrect item. Despite my complaints, Ajio insists they sent the correct product. This is not only frustrating but also a clear mistake on their part. Whether it's an inventory error or a transportation issue, it's irrelevant to me as a customer. I demand a swift resolution and the correct items delivered. Ajio's refusal to address this issue seriously is unacceptable, and if not resolved promptly, I will escalate the matter through consumer protection channels. This level of incompetence is disheartening and needs immediate attention.

4 years ago, rangecivil

Horrible customer service

Can’t return a product as no tag issue. These ... didn’t send the top and have made a issue with almost every one. Now while returning the bottom from the set it doesn’t has the tag. They can simply check the weight of the shipment and obviously it will show the weight of the entire shipment. They have many ways to cross check. Horrible way of extortion... Waiting to change the review if issue is resolved, else it looks like they have enough money and are least bothered about others money, Atleast don’t show offers if you can’t afford to give those

4 years ago, NOUTANKI

NO EASY RETURNS

I start using Ajio few months ago. Ordered there minimum 25 items. Got many deals at unexpected low price BUT BEING HARRASSED LITERALLY WHILE TRIED TO RETURN 2-3 ITEMS. It’s like they are okay if you are purchasing from there but they would try their level best to find any type of fault at customer's end to avoid the return. Still 2 items which they are supposed to pick up long ago, are at my home. They are giving meaningless excuses and demanding such type of tags which were not there since d beginning. I do shopping from all famous websites on a daily basis but never had such a bad experience.

3 years ago, Hiral_shah

Worst Application Money gets deducted and no order placed

Last month I tried placing order 4 times via different modes, every time money got deducted and order was not placed. Today on 13th September 2021 again money got deducted 3 times first I tried via upi via paytm and Google pay both time money got deducted then I tried via debit card and guess what again same thing happened. I am really disappointed with this and finally came here to write review.

2 years ago, B_K_Iphone

Always late delivery

I don’t understand why the delivery of the products always delayed. Never meet the estimated delivery dates and there is no reviews on the app to see products reviews from buyers. It’s beneficial to both AJIO and it’s customer to have the reviews and ratings option for their products to avoid returns and service better. Flipkart and other apps delivery faster and have reviews. Why not AJIO?

4 years ago, soma456

App gets LAG suddenly dnno why

The User interface and view was really good. Product collection was also good but i dnno why suddenly app gets stuck, when i try to restart it again it perform well for some time, again it repeats within a minute or two. Hope developers will resolve this issue for ios14.

3 years ago, nikki99555

Excellent service

Easy shopping and return

4 months ago, Mahi412

Weird all

This app is weird. I added items to my cart. After some time when I checked my cart, it hanged in between. All items added to cart disappeared. I uninstalled the app and then reinstalled it. I added all items back to cart and now the same thing happened. Worst app :(

3 years ago, padmkshi

Unbelievably broken app from Reliance

I can not believe that this app even exists! Failed shopping cart checkout, failed promo application, frustrating order cancels, frustrating wait times to reach customer support who neither care much nor can do much to improve the experience. Deleting the app!!

1 year ago, HDFC linking issue

Awesome customer experience

Easy shopping

2 years ago, abkaa0011

Worst shopping app

Hello I have received 2 quantity of product instead of 5 they are not resolving the issue since last 10days guys I feel like I’m cheated by ajio their customer care service is poor and worst it was blunder that I ordered by this site…one of the worst worst experience

2 years ago, ShwetaMak

Worst e-commerce platform

Ajio, can never deliver on time or have an accurate delivery date. It is way better to order it from the competitors website and get it on time. Plus the quality of the sandals is not great . Mine broken in the very first few days of usage.

3 years ago, suu98765

Reviews Unavailable

I like shopping on Ajio but the app is a complete fail if it hides reviews of clothes. People mostly check reviews for making reliable purchases. 👍 clothes 👎 app

3 years ago, chintamani pummy

My first experience

Very nice platform . Good selection. Hope the brand extensions will happen soon too ! Best wishes Padmini CK

5 years ago, Ksharik

Pathetic!!

The very first purchase I made in Ajio, the shoe was in a very old mutilated box. One shoe is faded and discolouration as if it was in display for ages before getting shipped to me.

3 years ago, sidhumoosawala

Fuddu

It's the worst app i have everd seen it has been 5 day asking for my refund but i am not getting i any reply i have mailed them many times and even call to tere given number but they don't pick the phone and there are no reply to my mail.

2 years ago, anil purnima

Super quality at reasonable prices

Good quality reasonable prices

6 months ago, Shalini kunder

Didn’t accept my return

They gave a product which didn’t have tag and when I wanted to return it they didn’t accept it. I called customer care but still they didn’t accept it

1 year ago, NikunjC

Good Deals

Saved a lot in Boom coupon deals

4 years ago, Nadipalli

Sri

Very good quality products and the app is so reliable to use

4 years ago, parveen k dhar

Useless

One of the worst shopping app If they don’t have capacity to take the multiple orders why they are accepting it god knows Out of 10 time 8 times will have some or the other transaction problem

4 years ago, shtashk

Great app

Very great app loving so very much the recommendation is at highest possible rate

3 years ago, abhaynverma

Horrible support

Bough the item but was undelivered for first 15 days! They kept saying that the shipping company has it but shipping company showed me in their DB that they never got it. Ajio’s Supervisors and managers laugh on your misery and after 15 days they just cancelled my order. Pathetic!

4 years ago, tiarajoe

Horrible customer service . Wrong item send and no option to return and no option to rate👎

Will never going to buy again from this site

2 years ago, suneetha naramsetti

Application is crashing while starting

When we start application, it tries to open but it closes automatically.

4 years ago, angie_4eva

App freezes even after update

This app always freezes after using it for a couple days. Need some major improvements, not at all user friendly.

6 years ago, baber1988

Too many notifications

They send like more than 100 notifications in a day... even my gf doesn’t send me these much messages.... every time my phone is pinging because of there notifications... worst app...

3 years ago, GVW02

Annoying app..

If you switch to a different app while using Ajio then all the filtered/selected items get removed and app restart itself . Very annoying

3 months ago, Priya kakani

Good quality

I love it

7 months ago, anu kalidindi

Good shopping zone

Best option for shopping

5 years ago, Chaleychalo

Nothing is working-Neither the website nor the app

App displays black pages and even the website keeps saying url rejected. Fix it guys! It’s been almost 2 weeks.

5 years ago, avisn27

app doesn't open

I am not able to use the app it shows the blank page when the website goes nowhere shows some errror page

6 years ago, saurabh 00795

Worst online shopping app

Placed multiple orders and every time got the worst service and cheap quality product .you shouldn’t order from this.

5 years ago, Susan Sowmya

App not working in iOS

Unable to open the app, displays nothing when launched, just showing a blank screen. Please fix it asap

6 years ago, Aditya Haridas

iPad

When are you guys going to start thinking of iPad users? The app is terrible on the large screen.

3 years ago, american_gabru

👌

Good quality

4 years ago, MANNY@1223

First time order

Freelance great

5 years ago, Sandy Kolukula

Very bad

Installed the app but was never to complete the purchase..... Always says requested URL was rejected and contact the administrator..... can’t even get to finish on laptop either

3 years ago, bregs_ryuga

Very bad

Tried to search a carry bag ... couldn't even search instead the app crash 😪

4 years ago, ch198

Huge latency

Pathetically slow in loading items while browsing. Updating cart or closet is a nightmare. Keep up guys.. u need to compete with better websites

3 years ago, maheshmb

Pathetic...!!!! Worst customer service ever..!!

Never use this app..!! Return is impossible..!! They don’t refund even after they receive their product..

5 years ago, hny_rockstar

Fake sale

Just to collect user data, ajio is making fool out of customers. Cant give zero so giving 1 star and uninstalling it. 👎🏻

8 months ago, Tapovrat

Poorly developed app

Keeps crashing. Very low quality app development

4 years ago, Ram1satya

App issues

App doesn’t load and “something went wrong” is a forever problem. PS: I’m an iphone user.

4 years ago, mohanm m m

Very bad experience

A Jio delivery guys very horrible he Dnt know to to talk to customers very horrible experience and very bad he is using vulgar language it’s very much Disappointing

Description

WELCOME TO THE ONLINE AISLE OF STYLE With the trendiest, freshest, and most unique styles from across India and the world, AJIO.com invites you to save big and express your personal style fearlessly. AJIO features over 800,000+ styles from 3500+ brands to ensure you look bang on style. Shopping online for men's, women's and kids' clothing, footwear or accessories Enjoy special discounts of up to 70% off, great deals & amazing offers on the coolest styles! UNPARALLELED CONVENIENCE. EXCLUSIVE OFFERS. - Exclusive products, great discounts and affordable prices across unique styles, for men, women & kids. - Our collection is refreshed every day with the hottest new arrivals, bringing you the latest designs from the newest trends. - We offer a complete wardrobe solution through AJIO – our in-house label that features exclusive fashion products not found elsewhere, and Outryt – our brand for bold, high-street fashion for the urban woman. - We take pride in being #VocalForLocal by supporting local Indian artisans and craftsmanship through our exclusive Indie collection of styles that are #MadeInIndia. - Wide array of exclusive international brands available nowhere else. - Our curated capsule collections are designed to help you to enhance your personal style. - We offer COD, quick doorstep drop across 14,000+ pin codes, 15-day hassle-free returns and exchange and lightning fast refunds. Also pay online using credit/debit cards and online wallets. - Love a specific product? Add it to your closet and shop it when you want! AJIO LUXE - A CUT ABOVE. - Ajio Luxe is a one stop destination for over 200+ global luxury brands. Here, legacy brands coexist with millennial favourites. - The illustrious roster includes Boss, Bally, Coach, Jimmy Choo, Michael Kors, Salvatore Ferragamo and Zegna. Modern legacy brands such as Cult Gaia, MSGM, Self-Portrait, Stella McCartney & Zimmermann, also occupy pride of place in our portfolio. - In addition to global powerhouses, Ajio Luxe also retails a stellar collection of Indian brands such as Manish Malhotra, Tarun Tahiliani & AK-OK, in its portfolio as well. - What sets Ajio Luxe apart is its nuanced editorial lens through which content is created. Our in-house digital magazine, The Edit, focusses its lens on the cultural distruptors and icons of tomorrow. - Explore new arrivals bestselling classics—all one click away, curated for India, with hassle free shipping. The Indie Experience Our Indie styles are literally art you can wear. Carefully handpicked, only the most authentic, unique & handcrafted pieces #MadeInIndia by artisans across the country make the cut. Go #VocalForLocal and choose from sarees, kurtas, tops, jewellery, footwear, handbags, and other accessories. #AJIORecommends From all the global trends coming down on us every season, we only recommend the ones guaranteed to put you on the hit list. Global Brands Men: Levi's, PEPE, Spykar, Reebok, Puma, Adidas, GAP, Superdry, UCB, Nike, Armani Exchange & more Women: W, Biba, Baggit, ONLY, Steve Madden, Soch, AND, Vero Moda, Aurelia & more Kids: Crocs, Mothercare, Gini & Jony, Peppermint & more Exclusive International Brands MDS (Singapore), Trendyol (Turkey), Closet London (UK), TALLY WEiJL (Switzerland), Qupid & Aeropostale (USA), and Point Zero (Canada) #RecommendsAJIO A showcase of our stylish customers, who’ve given us a shout-out on social while dressed in trendy AJIO.com style. Get on the list too. Wear your AJIO product, post on Instagram and tag us on @ajiolife. Download AJIO.com’s online shopping app now, browse through the latest styles and create the perfect look every day!