Allegacy Federal Credit Union

I’ve been with Allegacy since 2006 and even though I moved to Georgia in 2011, my Allegacy account is still my primary bank account. I thought about changing it to a local FCU or bank here in Saint Simons Island, Georgia several times over the years, but it’s difficult to give up a relationship when they’ve always been there for me and my family over the last 11 years.

I love this app and online banking. However, AFCU just did a big upgrade over the Memorial Day holiday weekend. Unfortunately there is still no fingerprint log in. I must say that is disappointing because it is available for must all other banking institutions. It would be so much quicker and easier.

I am having trouble depositing a check through the mobile app. I enter the amount to deposit and I hit the front button to capture the check and it goes to a blurry screen and says to rotate device to continue to deposit and it won’t do anything past that. I’ve rebooted phone updated the iOS. And deleted the app and reinstalled app same problems.

Great app. Needs to allow more user features. Huge improvement would be allowing users to Chat Live with Allegacy member relations or customer service. This would eliminate calls and increase members. Otherwise 4 out of 5 stars.

Used to be a great app but lately I try to open it and it says “you are not connected to Internet this is obviously false because my Wi-Fi is turned on and I’m able to connect other sites so there’s something wrong with the app and it won’t let me login anymore... hope they fix it because it was very useful

This app is great. Helps me keep track of my accounts.. only bad thing is you get charged after 5 transfers a month. To avoid this you have to call. Don’t really understand the logic behind that.

Not much to say other than the interface is easy to understand and the app functions like it should. Thank you.

I rarely use a home computer anymore. This app has been mostly great, however, if you’re looking for a specific charge, it’s impossible with the app. The search bar is there but you can’t access it because of the way the layout is designed.

Your mobile app is so easy to use and so fast to handle transfers, while busy on the go ! Thank you for making life easier!

I wish we had the option to nickname accounts since me and my children all have accounts, it gets confusing on the app.

I love the people of Allegacy, but this app is difficult to navigate and seems limited. I do not have a bank account through Allegacy, but I do have a credit card and loan. Needs much improvement in the credit card and loan services. Must cater to only their bank account holders.

Used to be easier to pay my card off on this app, recently it’s be less user friendly but otherwise no issues!

The app has always worked for me but recently I cannot deposit check cause it’s telling me I need to rotate my phone to take a photo of the check. Rotating the phone doesn’t work.

It runs smoothly only had a problem signing in once, everything is easily accessible.

Wonderful service and staff people couldn’t be better I have been with Alegcy many years they are the best. I thank you all From theresa McGuinness

Five stars for this app! It is fast, easy, and super convenient! I can check my accounts, easily transfer money, and pay my bills!

We use the app while working New Zealand to access US funds and make deposits. Makes life so much easier. Transactions are immediate, and the online really is helpful. Love Allegacy!

Asking to rotate phone but it does not register when you DO rotate the phone. It also kicks you off as well as has a hard time accepting the checks because it cannot read items or wants you to go back to review the information. It’s very frustrating and there are no banks close by! Pls fx! Thx!

I like the app. It's very easy to use and I appreciate the real time updates as well as security check. Let's me see everything I need to effectively and efficiently.

With this app! Love it! Use it all the time! Deposit checks. Check my balances. Transfer funds. Easy peasy a leg a see!

My Face ID won’t work and it says my password is wrong even though I’m typing the right one in. I go to change my password and it says invalid login credentials??? On the screen I’m changing my password on how could it be invalid login credentials when I type matching new passwords?????

Great mobile banking app. Can easily see everything I need to and I love the notification options.

Freezes a lot when making transfers or says error

Ever since the app said it was updating or whatever it won’t let me get on and keeps telling me to come back another day or time it’s annoying.

Being able to do most banking business without leaving house is a lifesaver

I usually don’t like using apps but Allegacy’s mobile banking app is pretty easy to use and I feel safe with it’s fingerprint sign in option. That’s pretty cool! Although I don’t like being charged an extra $5 fee every month for not having enough in my account. Stop kicking the little man when he’s down! Have a good day ;)~ Josh

It would be a great feature to see pending deposits.

Love the app! Just wish you could see the transition history for credit cards on here. Everything else is great!

Phone app is so easy to use and almost always available

I love this app! Allegacy is a great credit union and the convenience of this app makes it that much better!

I had trouble when trying to deposit a check. I had to deposit the check to an account at another bank using a different App.

I really wish you could view your mortgage and be able to pay it through the app.

Can’t use my mobile check deposit because of a faulty check I was given years ago. Now I can’t deposit my paycheck online, and have to drive to the next town to deposit. Locked indefinitely!

Great bank app- easy to navigate and love mobile deposits.

Allegacy is quick, easy and painless! Bill payment is a snap! Wish I was able to review payment and statements farther back!

Greatly designed and Simple to use. I appreciate it.

for the love of God, stop trying to change the way the app looks. it’s fine the way it is. i can’t even see my accounts right now

It does exactly what I need as a small business. Love it!

Very convenient and easy to use

I don’t have time during the day to go to the bank. It’s telling me to rotate the device but nothing happens.

Mobile deposit is not working. It’s stuck on rotate phone to take picture of check.

You wait until this Carona pandemic to break out to mess up people’s account y’all should be ashamed of yourselves but I will be removing my direct deposits from this bank. #DontWellsFargoMe I want my money back ASAP!

Great app. Money from transfers and other payments are instant

The current version of this app does not work well with iPhone Xs. The automatic check deposit does not properly fit the proportions so it does not accept pictures. Please fix this.

Avoid this place at all cost if you want a bank that actually cares.

Same as others are reporting.

Love this app! Love this credit union! Amazing customer service!!

Very useful

Great credit union, awesome staff. Mobil app very easy to use

Very slow and sometimes takes a long time to update