This new update is one of the best! It’s super easy to navigate and has new features to help every customer. I’ve been with ANB a long time and although the launch was a little tricky it was welllll worth it in the end. I’m extremely excited to continue using it and exploring all the amazing features it has to offer!
I am enrolled in Bill Pay and can use the Zelle options through the mobile website...but I can't find anything Zelle related at all within the app itself. On the website under FAQ's or a support page it said you can access it by clicking billpay and it should be right there. Even when opening the Zelle app it redirects me back to the ANB app saying i can use zelle through my bank's app but I'm not seeing that option anywhere??
When we try to open the app it says “ attention you do not have network connectivity. Please check your connection and try again.” And we do. We click ok and it just keeps popping up over and over. But we can get on, on our computer.
This app is infuriating. It randomly logs me out and says my access id is wrong when it isn’t. I’ll try logging in several times knowing I have the right login and it still won’t work. Then I have to wait until the next day to call the bank so they can “reset” it for me and confirm that I am indeed typing in the correct info. Idk what is going on, but it seams like it only messes up after bank hours where I can’t actually call someone and like right now, on a weekend.
Before the app used to log me out and would time out unreasonably soon. Now the app forgets my access ID, won’t let me open it at all sometimes, crashes unexpectedly, and now it says that I don’t have cellular connection. I’ve checked my cellular settings and deleted and downloaded it again, it just doesn’t believe I have network connection. These bugs need to be fixed very soon. I’m sure the Chase app works better and I don’t mind switching banks to be better accommodated.
Seriously having issues with an error has occurred. Ugh!!! Can’t log into my iPhone 6 app but can on Safari. Have deleted and re-downloaded too many times to count. Even I had tech-support look at it at the bank. Still continuing to have the same ongoing issues. I have downloaded it to an iPhone 5 and it works just fine, just curious to why my iPhone 6 it will not work, any suggestions or re-updated app anything at this point please help. Frustrated beyond believe!!! Please fix it!!!
once you get past the initial difficulties of getting into the app, the app itself is easy to use and has tons of new features that the app didn’t have before. it definitely raised our old basic app up several levels!
Trust me. The ANB app is extremely more advanced than ANY of my other banking apps. The ability to scan in deposits saves me so much time and money. Easily transfer funds. I have a credit union that takes 2-3 business days for a transaction to hit my account. Way to go ANB!!
The new app is absolutely fabulous. It has so many new features that makes banking with ANB better than ever!!!!! ANB is the best bank to bank with, they deserve the “bank of the world” title. Also shout out to all the awesome employees that helped with the new update, they were AMAZING!!! I LOVE MY BANK.
ANB, please fix this! Every time you use FaceID or passcode to log in, it requires you to have a secure text sent to you and to “register device” or not. Even after clicking “register device” it doesn’t register the device.
The app can’t keep up with transactions. When I transfer my money from one account to another, it should happen automatically, I should not have to wait for it to process. And, it’s frustrating to be charged an NSF charge, Bc of the processing time. US Bank transfers money from one personal account to another automatically. Why can’t ANB do the same?
Not that reliable for fraud dispute when you go over overdraft fee
Someone took 500$ of my account and put me in a way past overdraft and I told the bank I didn’t do it took them like months and week to despite it and know they final came back telling it was me who did. But there tell me they don’t know where the money went and turn around and are telling me to pay all that money someone took back to them.
It makes a lot of things easier, but the deposit check function could be a little better. I always try to deposit my checks but it usually tells me that the amount entered is different than what is detected.
This app is so user friendly and has so many new options that the old app didn’t have! So glad ANB takes the time to add what the customers ask for! This app is the best!
Ok I’ve had good experience with this app but if you hit the home button once the fingerprint lock shows up and it doesn’t unlock the app it will continually try to go back to the app and unlock your info and it has crashed my phone 4 times
Wow amarillo national really stepped it up and make everything a lot easier for times that i can’t get up to the bank! Easy access, 24 hr access! Thanks ANB
Very impressed with the new app and all the new features. Super user friendly and very functional. Thank you ANB for always keeping the customer first in all you do!
This app now has more issues than the cover of Vogue. It worked fine previously but now Face ID does not work. It scans my face then will not allow me to to do anything after, not even manually log in or use the instant balance button. Really frustrating bc the app use to more convenient than logging through safari.
I live out of town during the week and online banking is critical for me. This app tells me my accounts are unavailable often. I can’t bank this way! May have to look for another bank. It’s a shame because I like the bank but I have to be able to depend on the app for banking!
Love the app. Makes it super simple to use my banking app and get to where I need to go and do what I need to do in a timely manner. Just. I can’t use Zelle like it says I can. Reeeally need that fixed
Every update wipes out my login and have to be involved for passcode.
Every update wipes my login information and I have to re-enroll for passcode use with the app. This is very irritating. I have to look it up for this account every time None of my other banking or trade accounts require this.
I really like the new look. The colors are fantastic. This app is great. It’s easy to navigate and is very user-friendly. Good job Amarillo National Bank!
App is trash. Makes me reenroll to use the passcode every time. ANB use to be a great bank and have gone downhill the past few years. Maybe stop focusing on the expanding your empire and focus on the small things like making sure you App works.
Every time I try to log in I get a message that says I’m not connected to the internet. Please try again. I don’t know what changed because I never had this problem Until recently. It is very frustrating. Please fix it.
Over the past 2 weeks the app is very inconsistent. Most of the time when I try to log on I get error messages saying the app is having “intermittent connectivity issues”. Needs fixing fast!
The update from last week has rendered the app totally useless. It won’t open and blames my internet connection. Funny my Bank of America app works perfectly. To have an updated app that won’t even open is ridiculous. I am NOT happy!! 😡😡
Only really works when it wants to, which means some intern forgot to switch the automation button to “on” before leaving each Friday night. So frustrating!
This has been horrible lately. I get not connected to the internet which I am. It only works 3 out of 10 times. It’s always when I need it that it doesn’t work😡😡😡😡
More powerful and secure than ever before, ANB's app delivers everything our customers have requested. Stronger protection. Better access. Our latest updated further streamlines information, offering business banking customers and personal banking customers the same control within one app. Here are a few highlights: DESIGN SIMPLICITY • Same look, feel and capabilities as our online system • One mobile app for personal and business banking MORE CONVINIENCE • NEW: In-app enrollment • 24/7 access to your accounts • Simple ATM and branch location search IMPROVED CONTROL • Monitor Balance • Review account transactions • Deposit checks • Transfer Funds • Pay bills* TOUGHER SECURITY • Touch ID / Face ID for log-on • Enhanced encryption and verification technology GET STARTED • To use our app, simply download it and login. * Must be enrolled in Bill Pay ** ANB Mobile Banking is free to download. Messaging and data rates from your wireless provider may apply.