Name: Amarillo National Bank
Rating: 4.82388 (2629 reviews)

User Reviews for Amarillo National Bank

4.82 out of 5

2.6K Ratings

5 years ago, Dehle Jons

Spectacular!!

This new update is one of the best! It’s super easy to navigate and has new features to help every customer. I’ve been with ANB a long time and although the launch was a little tricky it was welllll worth it in the end. I’m extremely excited to continue using it and exploring all the amazing features it has to offer!

6 months ago, hfkdlsndbndkdkslalc

No Zelle within app?

I am enrolled in Bill Pay and can use the Zelle options through the mobile website...but I can't find anything Zelle related at all within the app itself. On the website under FAQ's or a support page it said you can access it by clicking billpay and it should be right there. Even when opening the Zelle app it redirects me back to the ANB app saying i can use zelle through my bank's app but I'm not seeing that option anywhere??

5 years ago, Spyder-byte

Can’t Get into app

When we try to open the app it says “ attention you do not have network connectivity. Please check your connection and try again.” And we do. We click ok and it just keeps popping up over and over. But we can get on, on our computer.

6 years ago, Rasputin_rocks

This app hates me.

This app is infuriating. It randomly logs me out and says my access id is wrong when it isn’t. I’ll try logging in several times knowing I have the right login and it still won’t work. Then I have to wait until the next day to call the bank so they can “reset” it for me and confirm that I am indeed typing in the correct info. Idk what is going on, but it seams like it only messes up after bank hours where I can’t actually call someone and like right now, on a weekend.

6 years ago, Quintencobb

Gets worse and worse with every update

Before the app used to log me out and would time out unreasonably soon. Now the app forgets my access ID, won’t let me open it at all sometimes, crashes unexpectedly, and now it says that I don’t have cellular connection. I’ve checked my cellular settings and deleted and downloaded it again, it just doesn’t believe I have network connection. These bugs need to be fixed very soon. I’m sure the Chase app works better and I don’t mind switching banks to be better accommodated.

5 years ago, {

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Seriously having issues with an error has occurred. Ugh!!! Can’t log into my iPhone 6 app but can on Safari. Have deleted and re-downloaded too many times to count. Even I had tech-support look at it at the bank. Still continuing to have the same ongoing issues. I have downloaded it to an iPhone 5 and it works just fine, just curious to why my iPhone 6 it will not work, any suggestions or re-updated app anything at this point please help. Frustrated beyond believe!!! Please fix it!!!

5 years ago, Hadleigh O

Update Update Update

once you get past the initial difficulties of getting into the app, the app itself is easy to use and has tons of new features that the app didn’t have before. it definitely raised our old basic app up several levels!

7 years ago, tx boy 79109

Amazing!

Trust me. The ANB app is extremely more advanced than ANY of my other banking apps. The ability to scan in deposits saves me so much time and money. Easily transfer funds. I have a credit union that takes 2-3 business days for a transaction to hit my account. Way to go ANB!!

5 years ago, Court low

LOVE THIS APP

The new app is absolutely fabulous. It has so many new features that makes banking with ANB better than ever!!!!! ANB is the best bank to bank with, they deserve the “bank of the world” title. Also shout out to all the awesome employees that helped with the new update, they were AMAZING!!! I LOVE MY BANK.

2 years ago, Confusions

Face recognition no longer quick!

ANB, please fix this! Every time you use FaceID or passcode to log in, it requires you to have a secure text sent to you and to “register device” or not. Even after clicking “register device” it doesn’t register the device.

2 years ago, steviejeankreisle

Doesn’t keep up

The app can’t keep up with transactions. When I transfer my money from one account to another, it should happen automatically, I should not have to wait for it to process. And, it’s frustrating to be charged an NSF charge, Bc of the processing time. US Bank transfers money from one personal account to another automatically. Why can’t ANB do the same?

1 year ago, Kdjtifk67

Not that reliable for fraud dispute when you go over overdraft fee

Someone took 500$ of my account and put me in a way past overdraft and I told the bank I didn’t do it took them like months and week to despite it and know they final came back telling it was me who did. But there tell me they don’t know where the money went and turn around and are telling me to pay all that money someone took back to them.

6 years ago, NAV111111111111111110

Deposit check function needs improvement

It makes a lot of things easier, but the deposit check function could be a little better. I always try to deposit my checks but it usually tells me that the amount entered is different than what is detected.

5 years ago, stevie womder

Amarillo National Bank

This app is so user friendly and has so many new options that the old app didn’t have! So glad ANB takes the time to add what the customers ask for! This app is the best!

6 years ago, Hardrock02011

The app works well but need some improvement

Ok I’ve had good experience with this app but if you hit the home button once the fingerprint lock shows up and it doesn’t unlock the app it will continually try to go back to the app and unlock your info and it has crashed my phone 4 times

5 years ago, caleigh warner

Amarillo before banking

Wow amarillo national really stepped it up and make everything a lot easier for times that i can’t get up to the bank! Easy access, 24 hr access! Thanks ANB

6 years ago, Momma's old tunes

Review

Helpful to be able to quickly transfer money to kids

5 years ago, kellnlake

LOVE ANB & THE NEW APP!

Very impressed with the new app and all the new features. Super user friendly and very functional. Thank you ANB for always keeping the customer first in all you do!

6 years ago, lunagurl

Issues

This app now has more issues than the cover of Vogue. It worked fine previously but now Face ID does not work. It scans my face then will not allow me to to do anything after, not even manually log in or use the instant balance button. Really frustrating bc the app use to more convenient than logging through safari.

2 years ago, cdf62372

Ok when it works…

I live out of town during the week and online banking is critical for me. This app tells me my accounts are unavailable often. I can’t bank this way! May have to look for another bank. It’s a shame because I like the bank but I have to be able to depend on the app for banking!

1 year ago, nahbro02

Zelle

Love the app. Makes it super simple to use my banking app and get to where I need to go and do what I need to do in a timely manner. Just. I can’t use Zelle like it says I can. Reeeally need that fixed

5 years ago, Xxjuliaanne

Teacher

There is no better place to bank. ANB is our banking family(:

6 years ago, dusability

Best bank in town

I love the fact that I can transfer money with the app and the atms are absolutely everywhere!!

7 years ago, Switch It

New look is great!!!

I really like the new look. The colors are fantastic. This app is great. It’s easy to navigate and is very user-friendly. Good job Amarillo National Bank!

5 years ago, Miss Peppermint Pattie

United market street bank

Great, great people at your bank there. They know me by name and are always friendly.

5 years ago, htdhuftyt&hffj

New App

WOW! Such a great new app! Very user friendly and makes digital banking so so easy. Thanks, ANB, for always taking care of your customers!

5 years ago, barlaklanco

Great upgrade

I’m really happy with the new app features and look. Very clean and easy to navigate. Thank you ANB!

5 years ago, Mimi4218

Satisfied

I have no problems with this app or the bank.

5 years ago, Stephen22

New App

Loving the new app, so easy to use and very functional for today’s banking needs!

5 years ago, Mr. Luky

ANB Rocks

Been a customer for 40 years. Very pleased with every service they offer.

5 months ago, Cspring1211

Trash

App is trash. Makes me reenroll to use the passcode every time. ANB use to be a great bank and have gone downhill the past few years. Maybe stop focusing on the expanding your empire and focus on the small things like making sure you App works.

6 years ago, Goldcat 202

Face ID issues

The FaceID feature always causes the app to crash now, making it frustrating and annoying to get into the app. Didn’t do this until about a week ago

6 years ago, pnl50

Luv ANB

I have always been treated with great respect & kindness throughout the years, anb is like family; thank you!

5 years ago, Dakota Talamante

The new ANB app is AMAZING

The new look is super fresh and easy to read. It even has tools that help me budget! ❤️❤️ love it!

6 years ago, Pwillyard

iPhone issues

App will not let you log in with your fingerprint even if you check the box to do it

3 years ago, Freekd01

Transactions

Not showing any of my transactions I have made, been showing the same amount of money in the last 2 days, when I have made several transactions!!

5 years ago, Summer246.

Terrible app

Every time I try to log in I get a message that says I’m not connected to the internet. Please try again. I don’t know what changed because I never had this problem Until recently. It is very frustrating. Please fix it.

6 years ago, opelgt57

Convenient

I don’t have a driving license, so this deposit method is great for me

5 years ago, Berk0385

Extremely buggy lately

Over the past 2 weeks the app is very inconsistent. Most of the time when I try to log on I get error messages saying the app is having “intermittent connectivity issues”. Needs fixing fast!

5 years ago, LabsR1st

Great update...NOT

The update from last week has rendered the app totally useless. It won’t open and blames my internet connection. Funny my Bank of America app works perfectly. To have an updated app that won’t even open is ridiculous. I am NOT happy!! 😡😡

6 years ago, AMASUX

Pretty worthless.

Only really works when it wants to, which means some intern forgot to switch the automation button to “on” before leaving each Friday night. So frustrating!

2 years ago, shitstein

Latest update is trash

If you like having to register your device every time you sign in just to look at your account, you’ll love the new update. It’s trash. Fix it

6 years ago, Picdev

Brent Lane

Love the new app. It gives you a warning before logging you out! 5*

5 years ago, A_archer

Awesome

The new app is great, I love how I can pay a person through the app!

2 years ago, Lebagr

iOS 16

Ever since iOS 16 came out, app constantly makes me verify device. It will not remember device. Running on iPhone 13 ProMax. Please fix!

5 years ago, Aubrey Kinder

ANB ROCKS!

Love the new app, and how it lets me create my own personal budget to keep me on track! 🤑

6 years ago, eselira13

User friendly

Great app and it’s easy to use!

5 years ago, zzssrrtt

App doesn’t work most of the time

This has been horrible lately. I get not connected to the internet which I am. It only works 3 out of 10 times. It’s always when I need it that it doesn’t work😡😡😡😡

2 years ago, djcjfnrjek

I can't login

I can't get into my account. I already have an account. but it says invalid information in this app

5 years ago, extracrabbyoldman

Why bother?

App has been down for a week or more. Called ANB told me to delete and reload. No help. Absolutely infuriating you grow to depend on these things (my own fault) then poof they don’t work and the developers won’t fix them.

Description

More powerful and secure than ever before, ANB's app delivers everything our customers have requested. Stronger protection. Better access. Our latest updated further streamlines information, offering business banking customers and personal banking customers the same control within one app. Here are a few highlights: DESIGN SIMPLICITY • Same look, feel and capabilities as our online system • One mobile app for personal and business banking MORE CONVINIENCE • NEW: In-app enrollment • 24/7 access to your accounts • Simple ATM and branch location search IMPROVED CONTROL • Monitor Balance • Review account transactions • Deposit checks • Transfer Funds • Pay bills* TOUGHER SECURITY • Touch ID / Face ID for log-on • Enhanced encryption and verification technology GET STARTED • To use our app, simply download it and login. * Must be enrolled in Bill Pay ** ANB Mobile Banking is free to download. Messaging and data rates from your wireless provider may apply.