This app almost never works. I’ve decided that when I’m lucky it doesn’t open, because when it does open it doesn’t recognize my password and eventually locks me out of my account. How hard can it be to create a functioning app? I’m seriously considering moving all of my accounts to a bank that gives me working mobile access.
I have always had a good experience at Ameris Bank Branches, however the app is absolute garbage, both personal and business app, especially the business app. In normal banking app you can scroll through transactions and it says on the screen where it was purchased from, on the business app you have to click on each transaction, then it opens another page, then you can see where the transaction was made at. People who are in business don’t want an extra time consuming step. Not to count in both apps I had to call in to get help in setting up both accounts online. I almost never have had to do that with any other company with setting up online. Today I had to take time outta the day to stop in a branch to get all situated. Actually makes me wanna stop using their business account due to app. I like simple.
The change of online accounts from Fidelity Bank to Ameris Bank was misrepresented by Ameris Bank as being simple and no action needed. Both of those representations were false. I had to make three phone calls to customer service just to get access to my account; it is set up incorrectly as a business account.... Plus, transactions only generally show “debit;” you have to click on it every time to find out where the charge was incurred - what a pain!
If there is a reward for being the slowest and most app with lags and issues then this one is the winner hands down, what a sorry app this is especially for a bussiness , its so bad to the point I am thinking to change banks unfortunately this bank is across from my bussiness ,if you can then definitely avoid this bank but if you must just make sure you have your blood pressure meds ready when using it, if you were to compare it to Wells Fargo, Bank of America or even truits it’s like competing a car to bicycle.
I bank with Ameris for my business and my personal needs and for the most part their online banking system is great. I only wish I could send transfers from my business account to my personal account as easily as I can transfer from one personal account to another personal account.
Ever since Fidelity merged with Ameris it has been AWFUL trying to get access to my accounts. This app absolutely stinks!!!! It rarely ever lets me sign in. What’s the use of even having this app?? It constantly tells me my ID or password is incorrect, yet I use the exact information on my computer and it will let me login, at least most of the time. There are issues with the online banking login as well! I NEVER had issues with logging in to Fidelity Bank’s app or online login with Fidelity!
Your online dashboard is very very behind time. It is not user friendly, it is not easy to operate, you can’t see all transactions at once -need some serious work!! Pay someone to get you up to date
The Business app is pretty basic. It would be great if debit card control and Zelle for business was included. In addition, as others have mentioned, it would be awesome to be able to link external accounts for EFT transfers. Last thing, please update the Online sign on process. The need for a Company ID is silly. I never can remember it and have to refer to account opening docs.
Whoever your UX designers are need to be fired. All deposit and withdrawal values displayed in black, tiny type without color. Check deposit process is now a multi-screen affair with every individual step on its own screen and small buttons. Awful for depositing checks and reading accounts, which are the two things people use a mobile banking app for!!
I’m a previous Hamilton State Bank customer moving to Ameris with the acquisition. I was hoping the switch to a bigger bank would mean even newer technology. But Ameris seems to be even further behind the times. This app is painfully antiquated. Very limited functionality. No TouchID/FaceID?!? And this is more bank-wide, but having a 12 character maximum for passwords is ridiculous. Overall just an unacceptable experience in 2018.
Since the start of the pandemic and not being able to go in the bank we started to do mobile deposits and the incorporating of facial recognition make things so much easier thank you for implementing this feature
Not being able to use Face ID or fingerprint to open the business app like we were able to with the fidelity bank app is not good at all! I feel like we have went back in time 10 years it’s crazy to have to input 30 #s just to get in to this app
I needed to transfer funds from savings to checking for an organization, and I was out of town. I completed the transfer in seconds via phone while waiting for my haircut. 👍
Ok, so the app works to check my balances and transfer money between accounts, and payments on line of credit. But, c’mon, it’s 2019. Every other bank app I have works on fingerprint or facial recognition. It’s really a pain to have to enter ID, PASSWORD, and then the business id number to get into my business and personal accounts. Please fix this issue!!! Thanks
If I could give Zero stars, I would!! The app worked when I first installed it yesterday. Next day...can’t login. Says system error, try again later! But, later never comes! Fix the stinking app!! This is ridiculous!
We have business account and receive a lot of checks from customers. As such we have a rubber stamp with our business name on it which we apply to the back side of customers’ check rather than signature. The app rejects the stamp and forces us to put squiggly line in the endorsement area defeating the purpose of the stamp!
This app is absolutely useless. And, no one at Ameris can resolve the login issues. I spent almost 45 minutes on the phone with a support person and they asked me to call another support person. And, this was the second call I had made on the same issue. To make matters worse, you cannot even wire money from your online account. So, the apps don’t work, the online is good for nothing but viewing your balance online and you can’t do any online banking. So unless you only intend to write checks (and who does that anymore this day and age), you may want to consider other banking options. I have had nothing but problems since Ameris took over Fidelity. The only reason I gave this review one star is because I can’t give it a negative.
In my case, I have to manually type in 17 digits to open the business app. And if you have a typo you don’t know it until you type in all 17 digits. Also you can’t see both personal and business accounts in the App - only Business. Also it doesn’t support Touch ID like Fidelity did and Bank of America does. It’s so non-friendly I suspect the app was written by someone who has never been in business and had to work with a check book.
Very convenient, I can make deposits any time of day or night. I am totally satisfied especially during this time of Covid when I don’t have to go into the bank. Thank you Ameris !!!
If you enjoy getting locked out and changing your password multiple times over... This app is the one for you! Every update is just as bad. You would think they could make a good app but, no. I have been locked out and changed my password more than 5x, with the correct information. I'm running out of ideas. Bad app, your better off signing in on your browser on your phone. Sorry Ameris but, you could do better.
The latest update does not make provision for the iPad. I have to turn it on its’ side to use it which is not practical with a keyboard attached. Thank you.
I need easy but secure access to my business accounts, this app is just what I needed. Just completed a mobile deposit with ease. Highly recommend this.
I’m so tired of this app not working. Trying to run a business and keep the cash flow going. I don’t want to switch banks. The people who work at the St Mary’s, Georgia bank are lovely. But I can’t keep wasting time calling for help with this app. My app from Capital One works fine.
The app is useless...don’t waste your time. If you are looking forward to working with a bank that understands convenience and mobile technology....keep looking because this ain’t that bank!
I was a Fidelity/Lions bank customer before it was purchased by Ameris. The app mobile deposit crashed on me on my first day using it. The Fidelity app had a better user experience.
Logging into the business account is way too tedious. The entry slots are tiny and finicky. Fix the app and use a fingerprint login like every other decent bank in existence.
The App works well and is easy to use. This isn’t a complaint about the app, but rather Zelle and Ameris Bank’s agreement, it would be nice to get Zelle for business.
Three entries, password, user ID and business ID number... that’s at least 20 characters to enter on a phone keypad every time I want to access the account. Plus, no option for finger print ID, and no option for text alerts. I’ve used three other banking apps, this is by far the most difficult/awkward. Strike one and two, Ameris bank.
I have a Business and Personal account that are linked. Everything worked fine before merger - I could log on with fingerprint on iPhone and access either account. This new Business app has no option for fingerprint. If not fixed soon, I likely will move my accounts to another bank. Grrrr.
The app itself isn’t bad but having to enter this ridiculous extra identification number each time makes me long for my old fidelity app. Please get rid of it!!! It adds no value and is highly annoying.
This app was sketchy at beat getting you logged into your business account. Now it doesn’t work at all and locked me out which required me to be on the phone for 30 minutes getting my account unlocked... time I don’t have.
Start banking wherever you are with Ameris Bank Business Mobile for iPhone! Available to all Ameris Bank online banking customers. Ameris Bank Business Mobile allows you to check balances, make transfers, pay bills, make deposits and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, Ameris Bank Business Mobile will discover your location and provide you with addresses and phone numbers on the fly. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Bill Pay - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone. Remote Deposit Capture -Deposit checks while on the go with iPhone. Locations - Find nearby Branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address.
