Airline operation is 5-stars, but this app, and their web interface? 1 star. I want to see my reservation without having to enter the reservation number and name for every reservation I have. ANA app says I need AMC account to link the reservations to my accounts. Nope. There is no place I can register the reservations so when I log in, i don’t have to Re enter all the info to see all of my reservations. As is, I have to type in my name and reservation number every time, and app won’t record or remember it. So…. Airline operations is stellar, but they need to hire web designer with modern comprehension of what an app could do. Comparing this app to something like United and American Airlines app puts ANA web/app designers to horrible shame.
Why is this a separate app from the ANA app that tracks flights? Also, please add support for Apple Wallet. I'd like to have all of my travel membership cards in the same place. The navigation is also quite wonky. It's not clear which screens are next to the one in on now, and most of the options just open up an in-app browser of the dated ANA website instead of a dedicated screen in the app.
We had been flying with ANA for the last 3 yrs just got back from our recent flight March 16th Manila to Haneda NH 870 and connecting flight from Haneda to Los Angeles NH 160. Love to fly ANA airlines crews and staff are pleasant and very helpful.
Feels very outdated. Would love to see an engaging app that also creates more excitement around your accumulated miles and progress to bronze/diamond etc
Very visually beautiful app that covers most needs in terms of member ship information. It is very easy to see membership status, how many points you have, simulate how soon you will be promoted to next level etc. Some parts (like making reservations) directs you to the ANA web page rather than letting you do it in the app. Some times these redirects takes you to Japanese only pages , which is a small drawback, hence 4 stars.
I fly frequently. This has got to be one of the worst airline apps ever. It won’t link to upcoming flights automatically. Other airlines, they have a listing of my upcoming flights on the app. Here, I have to enter it manually. Then it won’t save the return flight which is under the same reservation and you have to go through the whole process again. I don’t understand why there is a separate app for their frequent flier program. That’s also a pain in the butt to use as well. Great service on the flights themselves once you get on the plane. Getting there and your boarding passes etc is a huge hassle.
Thank you for flying ANA. 【Features of the ANA Mileage Club App】 ◆ Spots where you can earn miles and spots recommended by ANA staff. ANA Mileage Club App introduces spots where you can earn miles and use ANA Pay in your daily life and on your travels. You can also refer to ANA staff's recommendation comments for each spot. ◆ ANA pay is Available！ ANA Pay is a mobile payment service in ANA Mileage Club app. With ANA Pay, you can earn miles on your everyday shopping. The miles can be converted to the equivalent of 1 yen per mile and put on the app, so you can use them for everyday shopping. In addition, it is easy to top up from credit cards, ATMs at convenience stores, and Apple Pay. Furthermore, a new feature of touch payment has been added, the number of stores that can be accepted to pay with ANA pay has increased significantly, and also available in the online shop. ◆Easy to check your mileage accrual and status. The new app is the same as the old one. The new app is also simpler and easier to view your mileage accumulation and premium points. The new app is also simpler and easier to use. ◆Various mini-applications have been added to the ANA Mileage Club application. You can earn and use more miles by using the mini-applications that will be added one after another.
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