Aosom.com Home. Done. Easy.

Shopping
Rating
4.8 (1.6K)
Size
163.9 MB
Age rating
4+
Current version
2.1.36
Price
Free
Seller
Aosom LLC
Last update
1 year ago
Version OS
12.0 or later
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User Reviews for Aosom.com Home. Done. Easy.

4.81 out of 5
1.6K Ratings
3 years ago, Missy in West Branch
Customer Service
This company has provided me with exceptional customer care. They have gone above and beyond in two different instances to make my shopping experience the best it could possibly be. I now go to their website first before any other in search of my product. Five star service without question.
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2 weeks ago, lightgypsy
Amazing Customer Service
This company provides top notch products with incredibly fast shipping and if you do happen to have an issue with your order, their customer service team will go above and beyond to ensure that it is resolved. I am so impressed with this company.
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1 year ago, Aztec grapevine
Skeptical at first
I was skeptical of the add on FB. So I went directly to the website. I ordered a Catio. It was delivered within a couple of days. Best price I've seen. It's going together well. I can not say how happy I am and how I anticipate doing more business with this company. Many thanks
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3 years ago, Angelina Wakefield
This site rocks
This site is very user friendly. Not only did I save funds by giving a review but the shipping was very fast! I appreciate the awesome customer service and ability to receive discounts on quality items! Thank you!
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1 year ago, CEO Wife & Mom
Pool Bar Chairs
1st purchase…Extremely satisfied! Quality and price-GREAT! Quick shipping! Will definitely look here before anywhere else when wanting to find the perfect addition to our home, inside and out!
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3 years ago, FireFighterFoxy
100%
Fast and reliable. Only one tent I was concerned about because it said label was unreadable and had to be redone. Took an extra day or two but did get all 4 party tents. 2 blue, red and white and 2 wedding party tents. Worked prefect for our July 3 wedding. 100% satisfied with my order
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3 years ago, Mrs.BoomerSooner
Shipping & service!
Both were exemplary! Bought afternoon of one day; shipped the next; delivered in 3 days. Tracking was provided; there were two boxes; FedEx was the carrier.
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1 year ago, pu'uala ko'o mahuka
Disappointed
I’ve tried numerous times to place an order so love what you have but was told you don’t ship to Hawaii ? Ok fine so now I decided to ask my daughter if I could have it shipped to her and she could send to me , she lives in Washington. Now you won’t except my payment, and it says you except master?
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2 years ago, KarenxVanessa
Easy to use!
Love everything they have to offer. Great prices and discounts!
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2 years ago, Rheserosemary
Unusual items
They had corner mirrors and a chicken coop like I wanted easy fast very excited
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1 year ago, Wyatt-E
Great Company
Easy shopping and checkout, great prices, and fantastic customer service!
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3 years ago, StepahanieNYC
Great prices and fast delivery
Everything here is affordable and stylish.
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2 years ago, Kirt O.
Promises
You get all the promises about discounts for signing up and for cyber Monday and for this and that and then you get locked in to one discount, which wasn’t the highest I was originally offered…
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3 years ago, Tee Joe P
Porch swing
Very happy with my porch swing and especially how fast it was delivered.
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1 year ago, Scmustang
Quantity
I wanted two units. There was no place to order two. I have got to go back and reorder😏
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3 years ago, iamanairb
Great office chairs
They have fast shipping. And great deals on comfortable office chairs. And smooth app.
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1 year ago, KetNorhs
Avis
Je vous trouve efficace et bon rapport qualité prix
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2 years ago, J1028
Beware of Scam
I canceled my order the day of, received confirmation of cancelation and since then have been ignored and have not gotten my hundreds of dollars back.
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3 years ago, bAKERbABY
It won’t let me see the reviews
I’m writing a review bc it won’t let me see but 1/10 reviews!!!
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2 years ago, I Pacheco
Welcome 12 coupon
Welcome coupon could not be processed
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1 year ago, Blondigrl :)
Cannot cancel or RTS Orders, no free return ship
The item prices are really competitive and offer free quick shipping via FedEx. Everything is wonderful, easy, sunshine and roses if you never ever return an item or ask to cancel an order - even 5 minutes after making that order.... There is miscommunication between the "Get Help" online form and Customer Service (CS) and the record is not sent or saved. CS will tell you they have no record of your contact. I used the online "Get Help" form and selected "Request Cancellation" from the drop-down menu; sent this request four times. The policy states that requests made same business day as order can be cancelled. 100% NOT TRUE. Customer Service (CS) claimed they never got any of my online message requests and did I screenshot them?! CS ignored my pre-shipment requests, then said cancellation past shipping is not possible and that it is "not possible" to contact FedEx to Return to Sender (RTS). (Their app policy states they can RTS!) Two CS agents told me to contact FedEx or decline delivery when it comes. So I called FedEx and was told only the shipper can RTS the package. FedEx told me to contact Aosom to have the company RTS.. Which Aosom CS claims they "cannot do." Aosom considers non-defective returns to be "customer remorse" and will require customer to pay their own return shipping. You have to contact the CS phone number and receive an RMA and then pay for your own return shipping. No CS evenings or Sat - Sun/ no hassle free returns/ no free shipping return on non-defective item. If you are good with that then prices are good and lots of discounts. The Bidenflation and depression-era economy means a trade off between either good CS or low cost - you have to pick one; can't have both. Soon it will be can't have any!
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2 years ago, Cjyb831pot
Discovered this website
I was just browsing for Homcom Power Life Recliner and found this website. Looks like better than Amazon!!!! Downloaded the app and it’s fast to check out and choose your payment. All in this then 2 minutes!!!!
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1 year ago, Ankit99213
Worst customer service company
I ordered a product for my child and the product had missing parts I reached out via customer service number, via app on Facebook as well but no reply I also initiated refund but no reply from company it is completely unprofessional. The customer service number has waiting of always just 3 mins and automatically goes to voicemail even though I choose not to. Atlast I reached them via my Amazon account and they replied looks like they are scared of Amazon ratings and have only concerned about them Really bad company and customer service
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1 year ago, Work'N'Mommy
Great deals but app won’t work
I have been trying for over three days now to make a purchase. Every time I get to the checkout I put in my code. I try to process my order, but it constantly tells me that I need to input the required data. The required data it’s asking for is the address however, every time I click onto the address it won’t let me add anything. Nothing happens the screen just freezes. The web version is great and it will work just fine but I don’t get to utilize the special discount for the item. I’m trying to get for the additional 15%. I’ve sent two messages through their contact is Site, and still no word.
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2 years ago, Ne3BB
new customer savings
I downloaded their app because it said if I used the app and used a code app 15 that I would get 15% off… Untrue… Didn’t even give me the option… After this, I will not shop at this website again… Live and learn.
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