Unlike other reviews, I'm going to review the actual app. I love this so for my mobile deposits. There was a time where this was not available to me, but now that I'm able to, I almost never have to go to the bank. The app is secure and does what it should do. It gives me my balance and allows me to do dinner additional things. With the adoption of Zelle last year, I'm now able to do everything within the app. If you want a review of the bank, then you're in the wrong place.
I’ve been banking with Az Central Credit Union since 1999 I have enjoyed their service ever since & although my ex husband had several banks he dealt with I never left AZ CU as they give you the small town treatment they would always address me by name when I enter the local branch & that made me feel I mattered to them, I ended up get both my Father & Brother to move to AZ CU & my ex husband eventually also move several of our joint accts as well to this place. I highly recommend thus Credit Union based on their Customer Service
ACCU website is easy to navigate & use. Even for us that seem real tech savvy. The Customer Service Representative in the financial institution in Show Low, are SO PLEASANT!! They even remember every customers name, for what we’ve witnessed. They don’t make you feel less than when you come to them with financial problems & help resolve them in a PLEASANT, NON JUDGMENTAL fashion. Thanks ladies!!😀
Have to use this for my car payment. Bank is great for giving me the lowest rate, absolutely terrible for not having Face ID in 2023. Absolute pain to login and I seriously despise it. I can’t even pay from my account, I have to pay from my regular bank and mail a check to it takes 2 weeks to finally pull out of my account.
Arizona Central credit union seems to have more issues with their app especially their check deposit and it’s been this way for the last 5 to 10 years. I’ve taken most of my money out of this bank and I’m thinking I’m probably going to cancel the account totally it has become a joke and a transit customer service. It’s one of the worst I’ve ever seen.
So I have had this app for sometime now and when I look at it compared to my husbands banking app his is way more advanced...wish this app had Apple Pay and especially to see what bills are due...but I hope they get with it...I barely got my debit card 💳 with the chip finally and that was 2 weeks ago...like I said wished ACCU was more up to date...
Can’t go more than 6 months in the past for transaction history. Hard to tell where a transaction is coming from. Good for viewing current balances and moving money but that’s it. ACCU is not compatible with google pay or Apple Pay either
I cannot make loan payments on the app, I can only make them on the website. I can view my loan balance on the app. That not enough of a feature for me to keep it on my phone.
Check balances, transfer funds to & from accounts (especially great if you link with kids accounts, with a couple clicks my daughter at college will have spending money for the week and can use her debit card within seconds of my transfer). Great mobile deposit feature considering how few bank locations in the valley, saves me a 30 mile drive with a couple picture and clicks. Thank you!
I just downloaded and used this app for the first time. As the other reviewers have said, the app is sleek, clean, and easy to use. There is one bill-paying feature that I am disappointed not to find (unless I simply overlooked it): the ability to see the bills that are due. The online version of the bill-paying screen has an "attention" area that alerts the user that "X bills need your attention." Clicking on that area permits the user to see which bills are due, when they are due, and what amounts are due. This app appears to lack these notifications. In order to pay a bill, the user must already know which bills are due, and how much they are. Otherwise, I am impressed with the app.
I liked earlier versions' font choices and button layout better. The current version has jarringly large fonts for balances and doesn't fit in with iOS look. Also, hiding the logout and other functions behind the "..." button is not very intuitive. And when is AZ Central CU going to get with the times and start offering Apple Pay?
Seriously. I check my balances, transfer funds, pay bills, and deposit checks like a BAMF all with this app. It's intuitive and gets right to the point. Only complaint is that the camera program to take pics of checks doesn't always line up, or the aspect ratio doesn't match the view. All in all, great job y'all
It's "almost" as good as the website. I know there always will be limitations to mobile apps. But this one works great. The only hiccups I have found... ... Balances do NOT update during weekend (rather frustrating) ... Quite often (about 1-4 times a month) I attempt to login and get an error message that says "Application Error: Login invalid. Try again later."
A lot of app is good, but....if I want to payoff my line of credit, it's a pain. It doesn't show the payoff amount (like the credit union website does) so I have to do it twice...one payment for the amount borrowed and another, separate payment for the interest. What a waste of time.
I've been using this app for several months now and I love it! I can check my account faster on my phone than on my PC. Not to mention I can check it almost anywhere. I recommend you get this app if you are an ACCU member.
Your debit card isn't activated to work with Apple Pay which means I have to use another card to down load your application which doesn't allow me to make payments to my HELOC. When I call your call center to see what's up with that, a call that requires me to pay international fees, I hear "oh yea that's not working," and hasn't for the last three months. So to make it short your card doesn't work to down load your app that doesn't work! Why should I keep doing business with you?
It is nice to be able to deposit check without going to the bank and wait in line. Also like the ease of paying current payees. The one thing that i found difficult is to add a new payee. I had to go to the full web site to add a payee.
Great app! Quick and easy to check account balances, transfer money and best of all deposit checks. Some issues with deposits, doesn't always accept on first try, occassionally crashes. But overall a good app. No more long waits at a branch.
First time on an Apple product. I believe it is easier on the Apple product that it is on the Microsoft product. Very user-friendly, quick, clean, and safe, I also the love thumb print reader!
The current version of this app works great! It simply gets out of my way and let's me perform functions quickly. Also I can see what I need to with a low level of 'noise'. Really great design!
Just saved me a 200 mile trip and a whole week! Az central credit union, even though I live in Missouri you find a way to make my life easier! Thanks for being the best bank in the country!
Great app! Login works better than on my computer since ACCU doesn't recognize my computer as my "Home Network" at each and every login. This app is easy to log into and does everything I need to accomplish. Nice and easy to navigate within the app.
Very easy to use, not a lot of "fluff", which is perfect when I just want to see transactions and balances. If I want the other services, I use the website version.
The app works well and I've never experienced a crash. It's fast too. Only thing is sometimes when I open the app it will continue to load forever. You can fix this by closing the app out and re opening it.
It's nice to see my transactions from my phone and be able to transfer money whenever and where ever I am. Rather than waiting to get to a computer or calling the MOM system.
Have been using this app for my banking needs instead of the full blown website. Has always been awesome. Now it's crashing every time I take a picture of a check in trying to deposit. That is one of the main reasons I use this app so much. Please update to get rid of this bug. Then it will be 5 star again.
The ACCU app has helped me manage my accounts. It's easy to use and I never have a problem with it. I definitely recommend it to other online bankers!!
With Arizona Central's Mobile Banking app you can stay on top of your financial life, even when you're on the go! • Check your account balances • View your transaction history • Transfer funds between accounts • Pay your bills • Find ATM and branch locations near you It's simple, safe and secure! To login use your current eBRANCH Online Banking user name and password. If you're not yet an eBRANCH user or forgot your password, visit www.azcentralcu.org. To learn how we protect your privacy, please visit https://www.azcentralcu.org/home/home
