I like the new update. I feel that it gives more information that I need and want. A major removal that they did was to not show you that you paid your bill. This needs to be added back!!
It’d be nice if email could checked from within the app instead of redirecting to browser, requiring login again. I have my email app settings exactly as the instructions show but can’t send anything. Customer support shows options of text, chat, call. If you text or chat they punt and say you need to call, no matter the question.
It’s 2024 and Armstrong is a major ISP. Why do they have an app that doesn’t open and hasn’t been updated in over a year? They only have customers because, in some areas, there’s no other choices.
I forgot my password, it wanted me to answer 2 of 3 security questions. When I answered them in every which combinations, it deemed them invalid. Who do I call? It is not on the menu
If I log on to the Armstrong website, my iPad does autofill on everything. If I use the app I have to manually enter my info every time I use it. Plus it is just access to the website in an app form. Doesn’t expand service or make anything easier to do. I deleted it after about 3 days of non-use.
Seems to be working fine. An improvement over the previous version. But what’s the deal with the newest version, which appeared in early August 2020, saying it’s from like 5 years ago?
Even sitting on my home network and the lowest resolution the app says it can’t stream. Plus it shows all channels even if I don’t subscribe to them. You would think since I have to log in Armstrong would know what channels I get. Tired of waiting 5 minutes for the app to load up only to be told that I don’t get that channel.
As others stated in previous reviews, the app is just a wrapper for their web site. The UI is not good either. Little to no benefit / features in the app, and therefore no reason to use it. Rated 2 stars only because the app was stable and did not crash.
This app never gets updated it won't even show you that you've paid your bill. And doesn't save payment information so you have to manually type it Every month. Just an overall awful app.
This app is so slow. When viewing your statements you are unable to close out of the statement you are viewing. You have to force close the app and open back up.
The app continually shuts down my phone. Everything freezes. When I go to sign in it does not work. Avoid this app. Signed, a long time Armstrong customer
Shows you 3 things. View my bill Find my local office Local internet usage. Will not let you see previous bills, or previous usage. Will not let you add or remove services. Won't let you view tv on your iPhone. If I wasn't stuck with Armstrong in my area I would definitely not have them as my ISP.
The Armstrong app is an easy-to-use management hub for your Armstrong account and your Zoom internet, Talk and EXP services. Download the Armstrong app today for fast access to your email, make a payment on your account, contact support, sign up for service alerts, listen to your voicemail, view what’s on TV tonight and more. You must have an active Armstrong account to use this app. Featuring: Billing · View your bill summary · Receive notifications when your statement is due · Make a one-time payment on your account · Enroll in Auto-Pay Account Management · Change your password · Sign up for outage notifications · Edit your communication preferences · Check the status of, reschedule or cancel your service visit Shopping · Shop for new Armstrong services 24/7 · Upgrade your Zoom internet · Add Talk (home phone) · Browse TV packages · View and manage your internet usage · Order accessories Products/Services · Check your email · View your personalized channel lineup · Quickly link to TV Everywhere partner apps · Receive notifications for new voicemails · Listen to and manage your voicemail · Enable and disable call forwarding Contact · Find an Armstrong office in your community · View equipment manuals · Troubleshooting self-help · Contact Armstrong Support: ArmstrongOneWire.com/contact
