This app works well, but trying to get the “perfect” picture of a check for E Deposit is next to impossible. Every time I try it, I spend 15-20 min taking pictures so I can use that specific functionality. Usually works ok with the front of the check, but the endorsement on the back is too sensitive.
I don’t bank with Arsenal. Only have my car loan with them so for what I need it for, it’s perfect! Just go and check my loan amount and make sure my payment posted. It would be nice to be able to make my payment on the app with my debit card which is the only downside for me. I live far from the branches so I have to mail in my payments or drive a distance to make my payment. It’s an inconvenience but hey, what can I do about it 🤷🏾♀️
The only thing that would help, if i can see my purchases on my credit card through the app. Other banks that i have credit cards with, allow me to see the purchase which makes life very easy. Once I’m able to do that, I’ll definitely give it 5 stars.
The Home Screen as disappeared from the app. Instead I now have two “more” buttons, one on either end of the display options at the bottom. Both are identical as far as info. I now longer can check the balance on my accounts when I log in or view recent transactions please fix this.
The app is commonly down or just won’t load account information. Individual features are also frequently down. The app doesn’t give the robust functionality and features as compared to other banking apps.
The bank has VERY SPECIFIC things that need to be on each deposit endorsement and will reject it for not being exactly right. One letter is enough to kick it back. No other banks have this level of scrutiny.
I like accessing my account online and need to be able to pay bills while on-the-road, however, this app doesn't do it. It is awkward and I'm not able to pay bills. It doesn't allow me to enter an amount. I hope you come up with an ipad app that is more user friendly. Thanks
Arsenal CU does a good job of continually adding new features. Love being able to have all the "bells and whistles" that big banks have on their apps while still supporting a local financial institution.
The app is outdated and the picture of the app is not what it looks like when it downloads. It also isn't optimized for iPhone 5. Needs an update soon. Only download it if you have to see your account balance.
With Arsenal Credit Union’s mobile banking app, you can check your available balances, view transaction history, transfer funds between accounts, pay your bills, view and activate your cash back offers and find ATM and branch locations in your area. Get your finances on the go with Arsenal Credit Union’s mobile banking. To learn how we protect your privacy, please visit http://www.arsenalcu.org/home/privacy