Arsenal Credit Union

Finance
Rating
4.8 (1.4K)
Size
44.9 MB
Age rating
4+
Current version
2023.3.0.1 Branding
Price
Free
Seller
Arsenal Credit Union
Last update
1 year ago
Version OS
14.0 or later
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User Reviews for Arsenal Credit Union

4.8 out of 5
1.4K Ratings
11 years ago, Caterina55
So So App
I like accessing my account online and need to be able to pay bills while on-the-road, however, this app doesn't do it. It is awkward and I'm not able to pay bills. It doesn't allow me to enter an amount. I hope you come up with an ipad app that is more user friendly. Thanks
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4 weeks ago, Shaw Rich
No stars. I wish i can give it 0 stars the updated app version is pointless & dumb
Whoever decided to update the app & remove the option to pay our credit card bill online was stupid. Now i have to call in (which i did call in but the money has still not been taken out of my account) or wait 5 days to make a external transfer into my checking account then another transfer to my credit card account. Im never late on my payments so all these extra loops to make payments is ridiculous.
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2 weeks ago, 0justanumber0
Getting worse with every update still
I really wish they would just stop with this app. Bring back the old app. This is providing such a horrible experience for the bank users that it’s causing me to avoid this app whenever possible. As with every other update since the new app, the login screen is terrible and no longer does Face ID, any transaction within the app is inconsistent and unreliable. Slow loading screens all around. this is all on an iPhone 15 Pro whether I am on cellular or on Wi-Fi.
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2 days ago, Doctor Leisure
Old app was better
Don’t know why they changed the app. Old app was easier to use. New bill pay is a pain in the a!!
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3 months ago, CBoyer15
Horrible Update
The latest update is so slow theres no point in mobile banking anymore.
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2 months ago, N. J. H. H.
New App.
The PREVIOUS version was user friendly (intuitive!). The new one is NOT…..and it took weeks to get it going!
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1 month ago, alymars
I Prefer the Old App
It was ugly but intuitive. Prettier doesn’t mean better.
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6 years ago, Bri the G phi G
Perfect for what I need it for
I don’t bank with Arsenal. Only have my car loan with them so for what I need it for, it’s perfect! Just go and check my loan amount and make sure my payment posted. It would be nice to be able to make my payment on the app with my debit card which is the only downside for me. I live far from the branches so I have to mail in my payments or drive a distance to make my payment. It’s an inconvenience but hey, what can I do about it 🤷🏾‍♀️
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6 years ago, Pfeifern
App is convenient - except for depositing checks
This app works well, but trying to get the “perfect” picture of a check for E Deposit is next to impossible. Every time I try it, I spend 15-20 min taking pictures so I can use that specific functionality. Usually works ok with the front of the check, but the endorsement on the back is too sensitive.
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6 years ago, Tracie Randle
Overall the app serves its purpose
The only thing that would help, if i can see my purchases on my credit card through the app. Other banks that i have credit cards with, allow me to see the purchase which makes life very easy. Once I’m able to do that, I’ll definitely give it 5 stars.
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12 years ago, Njcwgirl
Should be more detailed
Would love if you could see what payments are still pending or are outgoing. In addition what payments will be deducted automatically and when.
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2 years ago, jack0380
Frequent outages and limited functionality
The app is commonly down or just won’t load account information. Individual features are also frequently down. The app doesn’t give the robust functionality and features as compared to other banking apps.
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3 years ago, Shepdog1997
Great way to manage my money
My last bank didn’t have a app. Having one now makes money management so easy
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12 years ago, Cosmos3797
Great All Around!
Perfect for checking my latest transactions, and especially love the mobile ATM location service, all around awesome! Well Done, Thanks!
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5 years ago, Herwiggle
Very pleased.
Arsenal credit union app not only runs smoothly but professional. Would highly recommend using the convenient app.
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7 years ago, lmashalll
Love Arsenal CU
Best credit union ever. Customer service is incredible. They offer all the services of a bank, plus many that banks do not. I've been a customer for over 40 years. Love the app.
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11 years ago, Melarcky
User friendly
Very user friendly and so far no glitches. Have not found a reason not to give 5 stars.
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7 years ago, MLMAKM29791997
Love it!
Arsenal CU does a good job of continually adding new features. Love being able to have all the "bells and whistles" that big banks have on their apps while still supporting a local financial institution.
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4 years ago, sabdman
Great bank
I’ve been with Arsenal since I was 16 I’m 47 now I’ve never had bad service and I’ve always had good experiences with them!
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11 years ago, Thinmint99
Easy to navigate
User friendly; convenient; extremely useful; good interface.
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10 years ago, ZigZyx
Very Convenient
Very easy to move any funds around quickly and pay any bills.
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7 years ago, Justinnhill
With check deposit this is a good app
Since they updated the app a months ago and added check deposit this app is as good as other banking apps.
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11 years ago, Amanda Spaunhorst
Great App
Makes it easy to transfer money and check balances. Very convenient and easy to use.
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2 years ago, 103119 hiyawathadan
App works but missing info
The bank has VERY SPECIFIC things that need to be on each deposit endorsement and will reject it for not being exactly right. One letter is enough to kick it back. No other banks have this level of scrutiny.
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8 years ago, Sarah82!
Great app
Very handy , would be cool to scan a check to deposit to my bank though
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6 years ago, Don't Trade Vinny
Just fine
Occasionally buggy, but solid.
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7 years ago, Ripley Texarkana
Great!
Electronic bill pay, electronic deposit. What more can you ask for (aside from free money 😉). Keep up the good work.
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11 years ago, Zach Whalen
Annoying.
The app is outdated and the picture of the app is not what it looks like when it downloads. It also isn't optimized for iPhone 5. Needs an update soon. Only download it if you have to see your account balance.
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9 years ago, Mghal9000
Easy to use
Great app, easy to navigate with large buttons for one handed thumb navigation.
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12 years ago, StlMikeD
Works great but needs more.
Would like to see a bit more info. Maybe a running balance and more detail. Otherwise works great.
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12 years ago, SaveTimeStreamline
Arsenal on my phone
Really like the format of this app. I can make transactions quickly and securely
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12 years ago, Michalean
Love this app!!
I love having the convince of banking at my fingertips. It's user friendly. I use it all the time.
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12 years ago, Greengurlygurl
Awesome!
I rarely get online anymore, I do everything from my phone!
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7 years ago, Kngross1s
Wish there were more features
Operates mostly OK but wish there was electronic deposit.
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7 years ago, St.Louis-13
Great App!!!
Love this app. Easily and perfectly handles 90% of the transactions that used to require a physical visit to a branch. Thank you ACU!!!
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12 months ago, Nay#f*cking1
Just awful
This app is near impossible to use if you’re paying a loan with them. It’s literally all I need the app for and this feature has ceased to work. Definitely a waste of time for me.
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3 years ago, Pschob
Best CU around!!
Best app and locations for a cu ..If u want a cu that takes care of you, ACU is the way to go!
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11 years ago, Wtmrn
Acu
Easy to use, pay my bills on the go
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11 years ago, Resey99
Love the app
I am able to access my money anytime of the day. I love this app!!!
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13 years ago, joemitty
Love it!
I love this app! It's so user friendly! I'm so glad ACU finally got an iPhone App!! :)
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11 years ago, Xavierite1994
Works great!
I use it almost everyday!
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11 years ago, Chrismo2000
iPhone 5 support please!
It works great! Love the deals. However, I think it's time to update for iPhone 5.
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12 years ago, Mrs Akd
Great useful app
Great and very useful app. Could use some enhancements.
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12 years ago, Dlnll
Person
Easy cheese banking
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11 years ago, Cassie D92
!!!!!
I absolutely love this app very easy to use and vet convenient!!!
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12 years ago, Bluudyyy
Mr
Terrible why cant i scan checks and deposit them from my phone. Come on catch up with the world already
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12 years ago, lankfj03
Great app
Easy to use and convenient!!!!
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9 years ago, Xman1026
Great App!
Easy to use - very convenient!
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7 years ago, Acctmama
Love it
Great app - now has e-deposit & thumbprint login!!
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11 years ago, Liz Jr
Great app!
No problems at all, Works for me!
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Description
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