B1Bank Mobile Banking

I have been trying this app for few days to deposit check on mobile app, each time it says “ go to mobile app for deposit” I reinstalled the app but problem did not resolve. It was so much easier on pedestal bank Aap. Is there anyone who can share the experience of mobile deposit.

I opened my account with Business 1st over 10 years ago when there were only 2 locations, 1 in Baton Rouge and 1 in Shreveport. They were friendly and helpful then and are still to this day. Being a Senior it’s still nice when someone calls you by name and knows your children. I’ve had the opportunity to watch them grow methodically while never forgetting how they got there. Jude Melville and his team are outstanding. Dr Ronald Key

It’s hard to navigate. The size of the pages on the app are way too big. I shouldn’t have to move side to side or up and down too see most things. I thought I sent a payment and never seen it pulled from my account or pending. I tried the process again and the submit button wasn’t visible. You had to scroll down to hit the submit. (Page needs to be smaller)Ugh!! I understand this is a smaller bank but the bank I had previously (before they bought them out) was also a smaller bank and their app was awesome. Hope they figure this out.

I think the app is really close to being great. 2 major issues: 1. It takes too long for deposits or debits to show up in the app. 2. When using business bill pay, it would be very convenient and give peace of mind if the amount used in bill pay was immediately removed from the account. Right now, it doesn’t show up until it has been shipped, received and also deposited. It’s difficult to know quickly how much is actually still in the account.

I have accounts at multiple banks and B1 is by far the easiest to deal with. This is my first experience with a small town bank and because of their exceptional service it will probably be my last because I plan on moving everything to them.

Love this app makes banking with my bank so easy can’t live with out this app because of my work schedule I can’t go into the bank to do my business with this app I can manage everything myself right from my phone and it’s has no glitches or hasn’t been hacked to my knowledge

Pretty good app for a local bank. Could use a face lift. But is very easy to maneuver through. Would like to be able to see my entire account number somewhere. I haven’t been able to find that yet.

Not every day you find a bank that you are comfortable banking at but this bank is the best. I enjoy using The app it shows you every time you make a transaction and for a busy mom on the go it’s just what I need.

Love the updates and ease of access from moving items around and the peace of mind of knowing where those items are being moved to and from.

I just got this app because Pedestal bank made us switch to it. I really really do not like the layout or how it works. The pedestal bank mobile app was very clean and well done. This app is difficult to read at most times Bc it just looks very cluttered in comparison to the Pedestal bank app. My opinion and suggestion would be try and mimic the layout and style of pedestals old app for much easier and fluent usage.

I am thankful for my new and improved banking app. I was with Pedestal Bank prior to them being purchased by B1 Bank of Baton Rouge. The application changes transitioned quite smoothly. I am thankful for the services that I receive at this bank.

The pedestal bank mobile deposit was much faster and simple to deposit the check. The B1Bank bank app also has an issue at times unlike the pedestal banking app where the b1bank app would show that my account is at $0.00. After a few times of logging out the app and logging back in it would finally show my true account balance.

There a great bank with a very swell structured app that assist in the banking process and make it easier and better for those whom work longer than the bank is opened and closed

This app lets me do what I want with my bank. The only reason I didn’t give it 5 stars is once and a while it doesn’t understand my deposits. Mainly when my customers’ writing is either very loopy or not very neat.

I have tried repeatedly to use the mobile check deposit and it does not work. Was told to update app or remove app and reinstall and it should work. No update and after deleting and reinstalling still get the same notification to login on mobile app. Thinking about switching banks altogether due to the inconvenience and no ATMs at bank locations in my area.

I deposit batches of checks and cannot view items inside of the batch. I used to be able to do this with the previous banks’ software.

Easy to use, deposit checks, check balance, transfer funds and more, keeping track of your money has never been easier.

Accessibility is good majority of the time, over the phone check deposit has rejected 2 checks and failed to send notification saying so

I haven’t used many apps but this is the easiest one i have used and the updates are fast.

I’m dissatisfied! When I have deposits made to my account that are from the government that are “pending” they don’t show up until they “clear” as you guys would tell it. Which doesn’t make sense since it’s coming from the government it should be “clear” already a as you guys say!

Always giving troubles. Always have to go to the bank or call them to change password. - 1 star Update: After B1Bank took over, things are getting better. Haven’t encountered any problems lately but will have to wait for higher ratings.

I do like the app, I think there are a few more functions that could be added to improve it.

Great and easy to use on the go. Allows me to have control of my account without having to go into the branch or use my laptop.

B1Bank app allows me to keep track of all of my accounts, and is updated in a very timely manner. Keep up the good work, B1Bank app team!

I find it easy to do my simple banking needs and more right from the app

Can’t never login alway have to call bank to reset my password

I’ve been trying to deposit checks into my account using the online banking. The app keeps telling me to download the app in order to do deposits, but the app is already downloaded. Can someone help ? Because they charge $ if deposits doesn’t happen every month..

I really enjoy using this app! It is very easy to use the accounts. They have made sure that it can be accessible and quick to use.

This bank is awful and you will never find timely or quality service with the app. This bank seems like they are scooping up other local banks and you just know they probably doing sketchy stuff with all of our money

Great app. Very functional and user friendly. Love the Face ID log in feature.

Always available to answer any questions and hep me sort out accounts

Quick access easy navigation

It allows me to complete almost all my banking functions from the app. Perfect for the busy person!

I love this bank. All the workers are above average. They are very friendly. I also love this app. Never had a problem.

User friendly app for all my needs.

I have banked at B1 Bank between 15 to 20 years. I am still a customer today because of the great service.

Just wish it would face connection

Awesome bank, tellers are always helpful and friendly. Go above and beyond to make sure you are satisfied.

It works and that’s all I could ask for. I deposit checks and send money, etc.

I have been trying for 2mths to deposit a check with mobile deposit but it won’t load the camera. I live over an hour from a location. This is getting ridiculous.

All in all no complaints. Was easier to use than chase and Capitol one

Everything about it is just right

I wouldn’t have any a other bank but you do my business with, keep on doing what you do. Thanks

Can do everything from the app, hassle free. Love it!

Very easy and quick.

I like it it is easy to navigate, I wish loans could be on here but I was told loans were not supported.

The B1 app. Gives you the info and options you need upfront and fast.

Love using the drive through. The tellers are very helpful and friendly.

I want to get text every time myCard used Every time there is a transaction in my account I want to receive a text

The app is easy to use and easy to set payments and transfer money.