Bankers Trust M+ Personal

4.8 (3.3K)
99.7 MB
Age rating
Current version
Bankers Trust
Last update
1 year ago
Version OS
11.0 or later
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User Reviews for Bankers Trust M+ Personal

4.76 out of 5
3.3K Ratings
3 years ago, kelfifer
App not available when needed
Many times, when trying to use app it is “not available “ for one reason or another.
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4 years ago, I h8 writing reviews
Horrible after update
This app worked great until an update in the fall of 2019. It seems like the first time I open it for the day, it acts like I have never logged in to the app before. Now every time I login, it wants me to go through a tutorial that I have already done. Even though I have my fingerprint ID enabled, it frequently makes me enter my password anyways. Whoever did the updates for this app did a terrible job.
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1 year ago, Grandpa John65
A good basic, if somewhat incomplete, tool
This is a good, basic banking app. Day to day details, balances, bill pay, transfers, all work intuitively. But if you need information like interest rates, or CDs, you won’t find it on this app. At least I couldn’t. I had to login to the bank site via an Internet browser. Sure it beats going to the bank and talking to a kid over the counter, but my other bank apps include tabs to get to more detailed information.
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4 years ago, cale-1
Serviceable... when it works.
This Bankers Trust app will typically work for a month or so without issue, but then the problems start. Touch/Face ID settings are remembered but then don’t actually work to sign me in, even if I previously entered my login the last time. Once I do get signed in, I can see my balance, but any interaction with the app will then sign me back out or show an error message. Fixing this requires uninstalling and reinstalling the app, which I think I have done 5 or 6 times now over the past six months.
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3 years ago, Kerux 1
Unable to login on Sunday
I tried to login this evening about 7:15 PM. Wanted to send me a one time key via text message. System said they could not find my phone number. I have had that phone number for about 20 years and you have had it as long as I have had my account there. No one is available to fix the problem tonight.
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1 year ago, CedCav
It’s okay, could use some improvements
Overall, app is very efficient and easy to navigate when dealing with personal banking information. However, very frequently when I try to log in with facial recognition it fails to work and it causes me to change my password majority of the time. Not sure if it’s a software issue but sometimes gets annoying.
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6 years ago, DenaliGSD
This app needs a lot of work
Never had so many issues trying to login as I have the last couple months. Fix this!! Especially the Touch ID - still an issue!!!
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4 years ago, Mij Tidnoc
Got bugs
I seems like every other time I go to use it it says unable to get what you need. It is not a good bank program they need someone who knows how to use a financial system to put it together. I figure it’s got bugs
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4 months ago, JanandCraig
Reliable Banking with Bankers Trust
I have enjoyed working with Bankers Trust for over 30 years. They have wonderful staff, dependable banking reputation and the on-line application is also easy to use.
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1 year ago, give me my money back????
Happy customer
I think bakers trust is a great bank. One thing I think they could improve on getting deposits out faster, especially when our jobs have posted our payroll on Wednesday…..
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4 years ago, Ray Merzak
Failed check submit
I submitted a check for about $100 deposit and threw it away when I saw deposit received. Photos should be confirmed before being able to move on. I will get check reissued but a simple safeguard like that would have been nice. If it was going to get rejected, why’d it let me go on?
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4 years ago, MamaFryFI
Check review
That app has good basic functionality but it would be nice to review check images to recall which payee the checks are for.
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1 year ago, KoaSchwab
Mobile App Deposit
The ability to deposit a check via the mobile app is the best!
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3 years ago, deariedoll01
I’ve been with Bankers Trust for decades. I love banking local. However, this app is so frustrating it makes me consider moving my money elsewhere. I have no idea how it gets such high ratings!? It will work great for a while and then it will do things like need to authenticate over and over. It kicks me out or shuts down for no reason. Closing the app doesn’t help. It’s clunky and I’m over it. C’mon Bankers Trust, please do better.
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4 years ago, dayzofsilence
Get rid of the initial information
Every time I need to log on I have to skip the initial information. I have seen the “new” features for months.
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5 years ago, Milejames
This app worked great for one year and now I can’t get on using my fingerprints I was going to give it a good rating now I got it down to a one
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5 years ago, KoMo0420
Used to be better
For the last several months it keeps asking me to set up Touch ID, which I’ve had for 2 years. I always re-set it up; yet, it frequently won’t work. Also, every other time or so I access the app, it wants me to take a tour of features that it’s had for a while AND THAT IVE ALREADY TOURED. Not sure who updated the app earlier this year, but they did an AWFUL job.
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4 years ago, R8cheLeigh
Every time this app updates, it gets buggy. Always have to delete from my phone and then reinstall. This time, Face ID is only working about 30%. Otherwise, I’m forced to type in the PW, then it wants to give me an update tutorial each time and tells me Face ID is activated. So annoying!
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5 months ago, Deaz11111
Issues with regions
I was able to update my regions on my card and now it won’t load google maps so there goes that feature.
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2 years ago, andywhoa
It’s ok
Not a bad app by any means. Wish there was more security. 2FA would be great. Also my new phone seems to have broke facial recognition. The app is presenting fingerprint auth (which isn’t an option on the iPhone 14). Devs need to update the app.
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4 years ago, BrynneLorraine
Great financial app
Great that I can do allmost types of transactions via the app
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4 years ago, bleudiver
I’m already enrolled
Why does it ask me for my phone number to enroll. Then when I’ve give the number it says my number is already in use. I’ve had the app for several years without issue, now when I really need to use it I can’t. Tried uninstalling and reinstalling to no avail. Very frustrating.
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4 years ago, Bigr1077
Horrible update
I had no problem with the app until this update. Now it wants me to verify my identity every time. Then it still doesn’t work. Keeps saying connection timed out, and we are unable to verify your device. This app is pretty much unusable and a waste of space on my phone!
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4 years ago, s!a!
This app is not dependable, I am often not able to sign in, have to delete app and reinstall starting all over to make it work again. It is even hard to leave a review due to all nicknames being taken
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4 years ago, EggosMom
Login is frustrating
It is off and on if the Face ID will actually work... many times it resorts to having you type in your password. Glitch that needs to be fixed...
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5 years ago, fishhh1997
Doesn’t work
Constantly asks for my phone number to enroll and then says it’s already in use so I can’t enroll. Very frustrating and not convenient when I need to check something quickly. Considering changing banks because of this.
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6 years ago, emma.storm
This app is absolute garbage. Constantly needing to reinstall and change password because of it. And it happens on sundays when you can't call customer service. You'd have better luck shaving a hungry tiger than getting this to work.
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6 years ago, Hallhallie99
App is in need of serious work
I always have trouble logging in on my phone and it’s really frustrating. I have to delete the app only to redownload it again just to check my accounts. It’s awful
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3 years ago, BZ Warrior
Some Bugs but Works
A few hiccups occasionally but does the job.
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10 months ago, Gorgeous brunette
Horrible app
This app is terrible, I have to login in all the time, reset my password constantly, when I reset it, I’m told I can’t use a old password so obviously I know my password. It’s a disaster.
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1 year ago, CR bank user
Personal app is fine the business app is TERRIBLE
The business app is beyond annoying. So many reasons I can’t even start here. No improvements in over 10 years.
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5 years ago, Lucycu
Haven’t even opened the app yet
Nice people they deserve a good review
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4 years ago, justabby
Notorious Crashing
i love the bank, but the developers need to work on the app. It’s constantly crashing and saying my login credentials are wrong when I know they’re not, I have to uninstall the app and redone load which is a pain.
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5 years ago, Clk222222
Never works
Mobile app is always down having maintenance and it’s always the weekend when you can’t get to the open bank. The app functionality is terrible.
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11 years ago, Trekamonious
Yes, this is GOOD Bankers Trust!
I've been waiting a long time for my beloved bank to bring out an app for my banking. It was worth the wait. This app delivers. I was able to navigate easily between my accounts and even tested out the check deposit feature. All worked flawlessly. And the search functions were spot on as was transfer function. A job well done. Kudos to the folks at BT.
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4 years ago, druncleD
Poor quality
Regardless of continually setting up the “thumb touch” security log-in, I’m constantly having to type in my password.
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4 years ago, Travy26
App is horrible
Never works. Always bugs out. Just terrible. Have had to set this up 20+ times. Just trash of an app.
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6 years ago, KP1127
This app has not been working lately at all. Very frustrating.
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5 years ago, JohnnyDollar13
Truly a horrible user experience
Worst bank app I’ve ever used. Truly horrible.
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6 years ago, Mkirlin
Can't sign in
I'm getting pretty frustrated with this app. I can't sign in on my phone.
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3 years ago, Davison007
Very unstable App, the worst app I have.
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11 years ago, Watson2000
Functionality and simplicity...I'll take it!
No bells and whistles, just the basics: view your account(s), transfer money, deposit with a picture & bill pay. If it works, which this app does, that's all you need from your bank.
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8 years ago, Ashleyandkings
When it works, it's great!
Love having my info at my fingertips. However, lately I have a 50% chance it will say it's momentarily unavailable.
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10 years ago, iOSAndy
Check deposit is an abysmal failure
The check deposit "feature" is so backwards and awful that Bankers Trust should be embarrassed by it. They updated the app to use higher-resolution images, but I have still never successfully deposited one check with this app. I really can't imagine a bank in 2014 approving this check deposit "feature." It is like going to New York Fashion Week with a collection of aprons made by a home-schooling mom.
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11 years ago, CowDog00
Great start
In the future will we be able to edit a bill that is already set up?
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11 years ago, DNSW97
Thank you Bankers Trust
Great app! Easy to install, easy to use, and good security for my accounts and payments. Thank you, Bankers Trust for another great service!!
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11 years ago, Cic10019
Great app
Easy and simple. Gives the quick info you need.
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9 years ago, johnnydao79
Aps stop responding
The app stop responding... Can't enter password. Please test your apps before release!
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10 years ago, scc091380
Problems recently
Love the app when it works properly. Newest version won't let me deposit checks anymore. After capturing the image of the front of the check the app closes out. Please fix this!
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11 years ago, Lilic20
Great App
Super helpful saves me so much time on checking my balance.
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