Go get some developer and change the UI and UX into the new or modern one. We all know that BCA is one of the most popular bank in Asia but come on, with the popularity, you all can make something better than this. Take a look at some of the rivals. They are all one million steps ahead than this lame old-school design. Seems like it’s useless to write down our thoughts or reviews here. They don’t even reply or make some changes about the interface.
Hi guys, I have a honest suggestion . As one of the main banks in Indonesia, I'm pretty sure your company have enough funds to build a better app. Good software designers are not that hard to find. I hope you can realize the importance of customer experiences on phone apps. When other Banks's app updated with the society, your app still make us feels like in year 2000. It's not what your customer expected for a world known bank like yours. I really hope you will considerate my suggestion, this is really what your customers want.
Love the capability, simple UI that works. Thats all we need rather than fancy bells like others, we don't need extra update. Right on, keep away from extra function. It served well and enough for nowadays user, stay on simplicity that matters.
I dont know the app project still using the old ios sdk, still using old xib template, has set fixed size for the window frame size, still using old small launchImage, or anything. The app window size is so small. On iphone XS its not take full the screen area. You’re one of a large bank in Indonesia, I think you can deserve better. Please tell your dev related to this.
I love the search feature in txr list Some needed additional features: 1. Use face ID to login 2. Ability to share proof of transaction directly from apps without requiring me to use screen capture
What kind of design and service you’re giving? Why you have 3-4 separate apps? Are you really have education or knowledge about how online things works? At last I request Apple to remove this quality less app from your store. It’s a reputation for apps store to have this much old apps in 2023.
This app has probably the worst user interface I’ve seen from any reputable company in years. I understand that big companies don’t have a clue what makes good software (or ui/ux) but, in that case, just hire a team who has a clue! Get a startup to do it! I’m pretty sure two fresh grads in silicon valley could do a better job in a weekend hackathon. This app is next-level terrible. BCA, you should be embarrassed.
BCA acts like a bank FROM the 1880s! Innovation? NO NO! We’re too set in our old-fashioned ways. The BCA Management team comes to work afraid they might offend their tyrannical bosses. There’s not a bank in the WORLD with a more useless App! It’s because BCA is a monopoly bank. The government should break it up. ->>In any other country Bank BCA would go bankrupt.<<-
I do love the app for it helps me a lot for doing transactions without the need to go to a branch. But please give an option for another language like english. I can’t use other transactions because it is in indonesian language and the alerts as well..
This app just forced me to update so that I can use their new features to top up Telkomsel and Indosat. News flash, I don't use either of those and see no need to update the app. But it kept forcing me to App Store even after I entered my password. That's the behavior of ransoms ware!!! BCA is bullying its customer to upgrade so they can charge more fees. What a bully....
They still use outdated UI/UX, no two factor Authenticator system. When you download the app you have to GO TO THE BANK take a long queue number and ask for the rep to set up the app on your new phone. Is it the 90s or what? Theyre 30 years behind other banks’ apps
It’ll win an award for the most ridiculous design and atrocious ux in the app store. Seriously. Klikbca is a hyperlink to the site. It’s so dumb. I keep telling people and sharing this app as an example of the worst app i can imagine. I asked if they’re changing the design. Nope. It’s like they’re not even trying.
First of I've seen some pretty capable apps in Indonesia both service and fintech so it can't be a lack of programmers. Consider how bad Japanese banking apps are. What concerns me more than how bad the BCA apps are is the quality and security of the backend and who's working on that. In any case this app takes the cake in sucking.
I always get error when i wants transaction and i needs to delete the apps and download the app again it will work ( on transfer money ) after that it will get error again. Note : can BCA hire some pro programmers because it need to be fixed soon.
Worked great for awhile. Now as soon as I log in it says “205 - Sementara transaksi tidak dapat diproses, silakan ulangi beberapa saat lagi.” “Since the transaction cannot be processed, please try again in a few moments.” No explanation of why that’s happening. Please fix.
BCA is the largest bank in Southeast Asia. This app looks ten years old, has a tiny screen size on modern iPhones, and doesn’t support any modern iOS features. BCA should be ashamed. Internet banks are going to eat BCA alive if they don’t wake up.
So, the designer can do full screen in the preview page, but we still got the old UX in reality?? So who’s to blame? the designer or the developer or BCA?
mBCA useless when Im abroad. Unlike mBNI, mBCA using SMS from Indonesian carrier for excecution. While im abroad this SMS become umavailable or the SMS cost besome ridiculously high.
Great app. I think the facilities that you offer in the app is really good but you need to fix the ability to copy / paste the transaction results from the inbox. Since the result window pops in front of the app, when I try copying the transaction (to send as proof) the iOS "Select all / Copy" is behind the window and therefore cannot be selected. This is both after the transaction is processed or even when the transaction proof is in inbox. Please fix this or add an option to forward / send via sms to third party :)
Bank on the go with BCA mobile app. Conduct non-cash transactions using BCA mobile banking (m-BCA) and BCA internet banking (KlikBCA Smartphone) whenever, wherever. m-BCA Benefits 1. No SIM card changes m-BCA transactions are available through all GSM operators, including Telkomsel, XL Axiata, Indosat, Axis, and Three 2. Low transactions cost Reduce unnecessary cost using GPRS/EDGE/3G/WIFI internet connection 3. Payment Data Storage m-BCA’s storage feature enables you to conduct repeat transactions without having to input the data all over again 4. Transfer Data m-BCA saves your transfer activities--whether you’re sending funds between BCA accounts or to other banks—to a list for a time-saving and reliable banking experience 5. Practical and Easy to Use Recipient company or banking code is not required for payment and transfer transactions. For BCA mobile users, can enjoy the latest services as follows: 1. Block BCA ATM Card or BCA Credit Card facility through m-Admin menu 2. BCA Credit Card Activation feature through menu m-Admin ->Credit Card Activation 3. BCA Credit Card PIN Make / change facility via m-Admin menu ->Create / Change PIN. 4. Cardless Transaction feature through Setor Tarik menu ->Cash withdrawal and cash deposit. 5. Transfer without hassle through QR menu ->Send or receive money using QR For the time being, Cardless Transactions can be made at these following ATMs (www.bca.co.id/ATMtanpakartu) KlikBCA Easy to access KlikBCA smartphone version smartphone https://m.klikbca.com with just one click Info BCA https://www.bca.co.id/id/Individu/Produk/E-Banking/Info-BCA Open New Account Now you can open bank account anywhere just with your mobile phone. What you need to do to get your bank account is only by providing e-KTP, completing the form, and doing video call with our Customer Service Officer through BCA mobile application. After you done, you’ll get the success notification of your opening account; you might need to directly activate your mobile banking service (by creating PIN number for transaction) and deposit money to your account. Then you are ready to do any transaction with your BCA mobile application (m-BCA menu). You will also get KlikBCA account the day after you succeed creating your mobile banking PIN via email. For further assistant, call halo bca at 1500888 via cellular phone Enjoy using the BCA mobile.
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