2 years ago, Workinonitladykitty
Starting to hate this game I loved
July 3, 2022. I have four out many reviews both loving this game and disliking the fact that it crashes all the time. It has crashed three times in the last two days, not to mention the many, many times prior to this. When it crashes, “resume” does not work and you lose your gem, your coins (if you used them) and sometimes a game that you were doing terrific in. This outfit, so far, doesn’t care. They make it VERY difficult to contact them asking for info, game #, password, etc. etc. that you just don’t have or try to force you to Facebook. I am starting to think these crashes are intentional. Programmers, whoever you are, FIX YOUR GAME. August 1, 2022. Still crashing. I tried all their suggestions except deleting and re-installing as I would probably lose everything. Yes, they reached out with an email but did ZERO to compensate what I have lost so often when this happens. My IPad is older but powerful and I am NOT going to replace it to the tune of $1200 to play a game. Everything else works, all other games, movies, etc., etc except THIS game. Contacting them is VERY difficult, so difficult that I’ll just use this as my means to bring attention to this. They say it is not on their side, but it is quite a coincidence that it never happens if I don’t have a gem I’ve used involved, or used my coins to purchase one or in a not important game, just happens when there is something at stake. Once again, developers, FIX the problem.
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