The app worked fine for several years until a few months ago. I tried to pay some bills and the list of payers was blank. I have talked to the bank on several occasions and with no success. I have deleted and reloaded the app several times and still no payees. The same is true on my iPad and I even loaded the app on my wife’s iPad and still no payee‘s listed. So it is impossible for me to request checks to be sent from this app on my iPhone.

3 years ago, GrowingMoreAnnoyedBytheSecond

Absolutely useless

This might be the worst phone app I’ve ever used. Worked for 2 weeks with biometrics and everything and then decided it would no longer accept my biometrics. Then it wouldn’t take my password, even though my laptop and desktop both continued to do so. So, I changed my password but still couldn’t get the thing to take my fingerprint—even though I use my fingerprint to get into my phone and a dozen other things. So to use this app I now have to tap in about 20 digits. I never have any of these issues with my credit union account. To top it off, I got appallingly little sympathy from Customer Service at BRBT when I called. Not a satisfying customer experience in any way.

3 years ago, C locc

App is junk

Nothing works properly on this app. Supposed to send an alert before going over drawn, it decided to stop working allowing me to rack up multiple $30 charges. Try to stop the bleeding and deposit mobile and that doesn't work. Their reasoning for it not working I'm overdrawn, kind of a conundrum one would think. On top of all the issues it's constantly experiencing half the time you've got to go thru the trouble of picking a new password to get into the app to find out the app isn't going to do what it's supposed to anyways. The staff at my branch is the only thing that keeps me banking here.

3 years ago, ilikedogsalot1996

More faults than than pros

App doesn’t log you in at most times, Touch ID, and Face ID doesn’t ever work. It crashes most of the time. They need someone to fix this app.

9 years ago, JLow-KC

Transfer of funds :(

It seems that the transfer of funds option is not working on this app. Boo. It always saved me a trip to the bank. I love the app other the the transfer of funds not working. Thank you BRB&T!

10 years ago, RhoadestoMadness

Finally!

Been waiting for this one. App looks great and does everything you'd want it to do. Seems to hang in a couple of odd places, but no big deal.

10 years ago, Sayjay121

Love it!

The app is easy to use and allows me to check my account quickly!

10 years ago, Tigerfan_1

Great app

Easy to use and everything you need.

4 years ago, Jay10702

not very stable

Just doesn’t seem very stable and seems to have issues logging in alot

3 years ago, Angela Ciz

Quick Access

Quick access does not work for iPhone I only see that it’s working on android

10 years ago, KC Angela

Fantastic!!!

Makes banking quick and easy!! Thanks Blue Ridge!

4 years ago, Nic$$$$

Crashes on a weekly basis

Crashes all the time. They need a whole new app.

4 years ago, Kcslam

Touch ID spotty

Most of the time anymore the Touch ID doesn’t come up

Description

BRB Mobile by Blue Ridge Bank and Trust Co. allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, and locate ATMs and banking centers with just a touch. Our app is fast, secure and free. Use your current login information to start banking today. Features: •Check Account Balances •Mobile Deposit (must be approved) •Transfer funds between accounts •Pay Bills** •Find our ATMs and Banking Centers using the GPS system provided by your iPhone.*** •Text Banking *Must be an Online Banking Customer. All terms applicable to Online Banking apply to Mobile Banking. **Online customers must first setup transfer and bill pay accounts prior to using these features. ***This is limited to locating our banking centers and ATMs. Please refer to your carrier for any fees that may apply.