I use the 650 everyday I’m a truck driver an the performance of this headset is top notch best I think for anyone working an that has to communicate with anyone on the phone 👍👍👍👍👍👍👌
This headset is by far superior to every other one I have used for driving a truck! The noise cancellation along with the micro phone/ear speaker clarity is so good! Thank you for helping e stay connected to my loved ones Blue Parrott! Not to mention the 70 dollar discount I got just by calling and asking about deals! Y’all’s customer service is awesome and so easy/understanding to work with! Again thank y’all for the Blue Parrott experience!
I just purchased my B450 XT headset, it instructed me to download the app and get a firmware update for the headset, and all I been having is issue after issue after issue, this is ridiculous, and yes I reached out to support, he helped all he could, the update issues never got resolved so now I will never know if my purchase of the headset and all features are fully functional, I shouldn’t have to go through all of this period.
I have used blue parrot headsets since they have come out, i upgrade to the newest one every 2 yrs and never had a problem except for this one i have now of the 650XT. I downloaded the app and tried to update but after 20 minutes it still had not moved from the 4% mark on the update bar, which tells me someone does not know how to program properly for the App to work properly get it fixed. Now thinking of going to a different brand of headset as a truck driver.
I do like the way it feels while wearing it. Also the communication is very clear. The issue I am having is that the multi function bottom do not answer calls or do not hang up after the call ends. I have emailed the manufacturer in several accessions and they have completely ignored me. That leaves lots to say from a company that claims to provide support but they have lack of communication. Overall, I will not recommend this device nor the company behind it.
Does as described. I’ve use BlueParrott headsets for over 15 years. Currently have a 350. I’ve never tried a different brand because I’ve never needed too. Great device and the app is a cool addition to the headset to check firmware and change the buttons. 5 star!
Switched from a Plantronics Legend because of the call quality of the Legend was terrible. The Blue Parrot has very good call quality, but doesn’t have as nice of features as the Legend. I usually have it paired to two phones at once, so when you are on a call on one phone it constantly says “connected” to the other phone. Does not identify who is calling either, like the Legend does.
If you want a headset that has low customization. Can’t switch between calls when you have a call waiting. , and either the mic cuts out, or the ear piece randomly stops working then this is the headset for you! Also when you try to use the blue parrott app the app can’t find the headset while the headsets connected to the phone. It can only find it when you’re already in the app and then turn on the head set.
Great audio quality. The ear piece can be uncomfortable until you figure out how to get it adjusted to your head. I like that the cushion on the headband seems to be of better quality than the Garmin I had before this.
Great Headset. Best I’ve ever had. The app needs work. Customer service stuck with me and we finally got the app to update my firmware. Contact customer support. They are great and will help you until it’s fixed.
Do not buy the 650 headset. I have had mine for a month now and it has not worked properly since day one. (Yes, I have updated it). When I check the Bluetooth status on my phone it shows connected. When I check the app it shows connected. When I try and make a call it is not connected. A wireless headset should help make life easier but the blue parrot headset is just pure aggravation.
I just bought the S650 headset. I downloaded the app tried 4 times to do the firmware update and every time got to 99% and firmware update failed. tried customer support and they had no idea as to why. I love the blue patriot headsets cause they last and i have had one for 10 years now and best on the market for drivers but this app needs work.
It really works well, for what I do. Very strong and clear, Comfortable and easy to use. Long battery life. Prompt customer care. I highly recommend this unit
The device disconnects on its own whilst I’m in a call. Very frustrating to have fumble for my phone to complete the phone call because the ear piece disconnects itself. Doesn’t matter where I am. Sometimes in my house sometimes in the truck in the city in the county. Doesn’t matter just cuts out.
I bought a M300XT. I really like the headset! I was having issues with it disconnecting from my phone and having to re-pair it every time it disconnected. Since I’ve taken the BlurParrott app off my phone, the issue has resolved. Of course I’ve lost the functionality of the BlueParrott button without the app. I’d be nice if you could resolve this issue.
No way to pair multiple Blue Parrot headsets in the app. I use several different ones depending on the situation. App only searches for the first one paired within the app. Nowhere to switch. Updating through app not working either. Spent hours on 4%.
The blue B450xt doesnt pick up the phone when you press the button to do so first time. Then when you press the button one more time it hangs up the call. Then I downloaded this app to program the blue parrot button to pick up the call only. But there isnt such a option in this app. Bad headset. Bad app. What do they have in common? Bad software.
Had my 450 for quite some time now and it was connected to the app now it won’t find or connect I’ve deleted the app repaired to my phone non of which have helped seriously thinking of going with a different headset
I have been trying to update to 1.07 and not able to do so. Keep getting different error messages. Update fail, server error, failed to read data from remote server. Wasted money going back to my 250 with the blown speaker
So I’m on my 3 headset in a year. They replaced them reasonably quickly. The sound per my colleagues is great, the feel on m head after hours not so great. The software useless. Sometimes it connects to both my phone and pc but most reliable to my phone.
I have a issue where the mic volume isn’t loud enough on the phone. I have tried a repairing of device to phone with no avail and online it says to toggle off the noise cancelation yet on the app it want let me change and app want download to computer. All in all I feel this product has no real support
Best headsets out there for truckers. App is not able to find my successfully paired headset. So the app is then useless to me. I have tried turning my headset off and back on again. Repairing it with the phone. Nothing makes the app actually find the paired headset.
All the blue parrots I have buy over and 12 years most of them end with the same problem I can’t not connect with the blue tooth or they can hear me sometimes very low or ending not taking the charge I have boy 1 or some time more and 1 por year I am switching to other brands I am done
BXT450 user, great headset. I try the app a couple of times a year. Still can’t update the firmware on my phone. Still can’t figure out what the app is even supposed to do or why I should try to use it,
Have a 550 and app keeps having problems finding headset and when it does will disconnect my phone- looks like it could be a good app just needs some bugs worked out of it
I keep having to restart it because people can’t hear me clearly. I still love my headset this isn’t my first one but it’s a shame because I spent big money on it
Not at all user friendly!!! Volume level is terrible. Always disconnects between calls and sometimes will not reconnect when receiving a new call. App doesn’t work. Says it isn’t paired even when I am using it.
I like blue parent, but I cannot get it to work well with my new iPhone 14 it will not answer. I don’t know how to make it. Answer the phone call it’s crazy.
My detachable ear cup on my S650-XT stopped working, and there are no instructions on how to troubleshoot this, or how to contact customer service. The headset is less than one year old and is not used daily.
As of now, 1 star. Trying to do the firmware update and while the app says it’ll take 5-15 minutes, I’ve sat here multiple times for 30-60 minutes and the update download never goes over 4%.
Bought a new headset and it automatically hangs up on people when I’m talking on it. The blue parrot button doesn’t work all the time. Very disappointing in my headset.
650 headsets are pure garbage. 250 plus for a headset that doesn’t work more than it does and has horrible support. Will never buy another blue parrot product again.
it won’t let me update the headphones. it says “5-15” mins but i left it for 30 and it still showed “4%” only done and that’s how it started as soon as i hit updated
I have the 550 headset, and this app just sits forever saying “identifying headset, please wait” I let it do that for 10 minutes, everything was paired and connected. I closed and reopened the app. No dice
App doesn’t offer remedy for issues with microphone volume. (Neither does desktop app). App just for gathering user info, not for productivity or usage of product.
The perfect companion for your BlueParrott headset. Get the most from your headset with the free BlueParrott App. The app offers a range of extra features that enable you to personalize and enhance your BlueParrott headset. • Boost productivity using the BlueParrott Button™ Program your BlueParrott Button™ from your mobile device and get fast access to your favorite features such as mute, speed dial and more. Applies to BlueParrott headsets with a BlueParrott Button™, such as: B650-XT, S650-XT, M300-XT, M300-XT SE, B550-XT, B450-XT (BPB-45020), B450-XT Classic, B350-XT (BPB-35020), B350-XT, C400-XT, C300-XT and S450-XT. Also the BlueParrott Button™ can be configured to integrate with selected third party apps. Ideal for those who need to communicate with teams operating in warehouse, retail or hospitality settings. • Easy firmware updates The B650-XT, S650-XT, M300-XT, M300-XT SE, B250-XTS SE enable firmware updates over-the-air using the BlueParrott App, allowing you to keep your headset up to date without having to connect your headset to the computer. • Easy set up and ongoing support Get started and access support when you need it. Instructions help you to easily pair your BlueParrott headset and smartphone quickly. The app also offers instant access to user guides and the BlueParrott technical support team when you need assistance. The BlueParrott App currently supports: • BlueParrott B250-XTS SE • BlueParrott B650-XT • BlueParrott S650-XT • BlueParrott M300-XT SE • BlueParrott M300-XT • BlueParrott B550-XT • BlueParrott B450-XT (BPB-45020) • BlueParrott B450-XT Classic • BlueParrott B350-XT (BPB-35020) • BlueParrott B350-XT • BlueParrott S450-XT • BlueParrott C400-XT • BlueParrott C300-XT
