Cool that Face ID is now in the app but the app continues to fail to open and let me sign in.. it gets annoying not being able to check my balance. Gave 3 stars because the app has improved but still an issue, and still annoying
I really don’t like the new set up! All I want to do is quickly scroll through to see my transactions. Before it was all laid out quickly and easy to see. Now there is too much information and I have to scroll through two pages. So much easier before.
So I guess 1 week ago this app was updated to fix bugs and navigate site with ease well just about one week ago I started having trouble with app I would tap icon would half load then go to Home Screen never letting me in app then after three tries I get in log in go to transfer funds and the wheel of death spins spins spins and nothing ... waste of time and space on my phone .I know it sounds like first world problems but what the hell some one is in charge of it just do your job is that to hard to ask you get paid to do something do it right at least so the fix wasn’t to good thanks hopefully a new fix will correct this issue .
App doesn't allow me to pass the security questions. Such a waste. I understand some bugs need to be worked out with new apps, but that DOES NOT make me feel comfortable about putting my banking information on a defective app.
Since I updated the app there is a network error every time I try to log in. Half the time I can’t even log in to see my bank funds or transfer money as needed. I think I will be switching banks if this doesn’t get fixed as well as a few other people I know who are all having the same issue. Also since the update I have lost the ability to login with Face ID which almost all other banks have the feature. This needs to be fixed.
It does the job but could use some improvements. When it's time for your password to change you can't do it on the app and it won't tell you it needs to be changed it will just lock you out. There should be some notifications added for low balance, deposits, withdrawals. It does a basic job as I said but could use some improving.
I don’t know how to use this app and I’m a millennial so I should. I can’t tell how much money I have, my checks won’t deposit via mobile correctly, and it’s so much more complicated. Please change it back to its original, easy setup. This is way too complicated and is causing me to have to take a trip to the bank to find out how much money I actually have. This is making me consider switching banks.
Is it more or is this app getting worse with every “update”? You log in on your iPhone and you get a blank screen that says Session Expired right after logging in! So then you close the app and log back in again to actually view your account! Infuriating!!
This app is not nearly as good as the first. From logging in to just depositing checks from mobile, it is very confusing and requires more “clicks” to complete tasks. The overall look is messy and is essentially the same as using internet banking, but worse.
Half the time there’s maintenance on the app and your account balance won’t update, transactions won’t update. It can also be extremely slow, not load anything, and it doesn’t look that great.
Large latest update made setting up FaceID/TouchID way more complicated and the app now appears to be what looks like a terrible port of the mobile website. Step down from the previous app.
Can’t access my banking info for months now. Every time I open the app I get an error message saying “cannot access required network resources”. Lazy programming. This is coming from a programmer too (:
For the past three days it says it’s downloading updates when you open the app. Still will not Work. I’ve tried opening it on three different phones. None work.
This app is great! It's easy! And it uses your BCSB online banking username and password. Easily check account balances, transfer funds and even deposit a check by taking a photo! Love it!
Can't even log on , asks ridiculous security questions. Asks what street is closest to your address and lists 4+ streets. Why would I be aware of every single street and it's distance from my address?
Says there’s a new app I have to use but there isn’t any other apps available in the App Store. It won’t let me log into my account without this “new app”
Horrible App.. as soon as you touch app to open it, it just spins..spins..spins... no matter if its 5pm or 5am the app does Not work. And yes I Know I can call the bank, but if thats the case then why the hell create a crappy app?
This app is garbage. Constantly have to use the actual website for bank rather than the app. It never loads to let me login. FIX THIS PLEASE BCSB, YOUR BANK IS TOO GOOD TO HAVE A TERRIBLE APP
Haven’t been able to log on to the app in well over a month, claiming “network error”. Friends on android devices have had no issues with their app this entire time. Very frustrating
Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more! Manage Your Accounts [+] Monitor your checking and savings accounts (current and available) [+] View mortgage, auto loan and other account balances [+] Set up Account Alerts and adjust your preferences Quick Access [+] Enable Touch ID® or Face ID® for a fast and safe way to access your account [+] View your balances on the go with Fast Balances Enhanced Navigation [+] My profile menu to manage notifications and personal preferences [+] Navigation tray with quick access to our top used features [+] Hamburger menu with all of the transactional tools needed to stay on top of your finances Deposit Funds [+] Deposit checks by taking photos of checks to deposit them [+] Instantly view the processing deposit in your account Make Transfers and Payments [+] Transfer funds between your accounts and to other financial institutions [+] View and manage your bills and recurring payments in one place Disclosure [+] Our mobile app is Free, mobile carrier message and data rates may apply [+] Some features are only available for eligible account holders and/or accounts.
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