Very different from and not as usable as the website, which was also recently designed to its detriment. Can’t manage holds, can’t perform a basic search, and other features are missing. Freezes regularly. Whoever redesigned the app and the website around 2019 should be packing groceries or washing dishes, not designing apps. It’s not even consistent for showing or scanning your library card. Can’t believe they can’t get this to perform the most basic operations reliably.
Update: App is not functioning properly. Rarely loads and does not allow holds to be placed on books when it does load. Not functional. —————- Better than the old app; however, there are some features that I would have liked to carry over. The main feature I miss is the ability to register all library cards for a family in the app to make for easy book checkout for multiple family members.
Love this app! There are many books I want to read and this app makes it so easy to look for available copies and even place them on hold. The app also helps with keeping track of what’s checked out and due dates. 5 stars easy!!
App doesn’t load most of the time. Doesn’t offer the option to browse books by genre and age group. Also doesn’t list newest books by genre. Would also like a feature to recommend books. Would also like to be able to pay fines through app.
Could be a better app for such a great service, love borrowing books from the library, when I have a hold ready to borrow I can only do it on a computer not through the app. Not super functional only useful to open ebooks I have in my borrowed items
The old app was so much more functional. This takes forever to load. Don’t really have more benefits because it moved slowly. Can’t place anything on hold. If you have a fee you can’t see the break down I mean it’s just really taking up space at the moment.
The app won’t fully load each time. I have to eventually delete it and download it again, and then again, enter my library number. The previous Broward county library was basic but I never saw this problem. Surely you have seen this issue during testing? Surely you can fix this? Should not have released this with this problem.
App is fine, but it would be nice if it can get a whole new interface update like Miami Dade library did with their app. Apple wallet support would be awesome to have!
I use the library online catalog frequently. It is very frustrating that the app never loads and when it finally loads everything is blank. The app is completely useless. I access everything through the Broward County Library website. It would be a lot more convenient to have a working app. Please fix and make it usable.
Keeps freezing up . Have to remove and again upload the app to work. Next time use , same problem. Tried to change my profile, can’t do it . At least not in the app. Try to find locations timing, book due date .Ha best off luck , app frozen not responding!
I do not understand why I can log in on my computer and iPad but not on my iPhone. I use the same sign in for all and for the last few weeks cannot use my phone for the website. Most importantly I can’t show my card.
SECOND REQUEST: Please fix this. Pressing the logout bar should clear the data in card number and passcode fields — it does not. Logout is only completed by backspacing through those fields. App should work better than website — it doesn’t.
As the other reviewer commented, the new app doesn’t have ability to remember all my family’s library cards. Also, the app is not notifying me that my hold is available for pickup; old app emailed a notice. I also have SMS enabled but didn’t receive text notification either. Frustrating!!
I’m on an iPhone 6.0. Downloaded twice and it’s not working at all. Show nothing but the menu. That’s it. Keep working on it! I used the old one in a daily basis and am so excited for the new one! I’ll try again in a couple of days when maybe the kinks have been worked out.
This app never works. It takes ages to load and then when it does it’s just a blank white screen with a drop down menu in the corner that drops down nothing. My family loves the library and this app is extremely disappointing
I used to use the original app which was consistently functional but since the new one was introduced it consistently fails abd doesn’t load. I have to keep re-installing it so it works for a few days. Awful app and needs to be improved!!
This version of the app requires scanning the library card to login. Well, I lost my card 5 years ago, and never needed it. This is stupid. Let people login with their card number.
Have attempted to load and use the app to no avail. NEVER opens. A complete failure. I can't understand how this app was even approved for use and fielded. As basic and clunky as the previous library app was it at least worked.
Takes 10+ tries to actually load to be able to use. On the rare occasion it works, it’s okay. Would be nice to add my kids cards to the app. But first things first, get the app to work at least 90% of the time.
This App is completely non functional. It typically hangs and on the rare occasion that it loads, attempts to reserve books meet with failure. Needs a makeover. Please remove from the App Store until it has been repaired and tested successfully.
I have not been able to access this app for a week. Little circle in center just keeps spinning around on the “See you at Broward County, Florida” logo...Super annoying!
If you dedicate a budget for an app please make sure an amateur w/o knowledge is used to create it. Waste of a free download. To all hoping to check out books on here during COVID, it freezes and you can’t do it
Every time I close the app and reopen it, it stops working. I can’t access anything and I have delete the app and re-download it every time. Thank you!
It does nothing. I have to go all the way into the Broward County website - (website! - because there is no Broward app in the App Store) It’s useless; it might as well out of the App Store.
I have to check it throughout the day to see if it wants to open. It probably have 5+ tries throughout the day to get in. Once In the app, it isn’t bad.
Experience Broward County Library anywhere and everywhere with our mobile app. Use it to search the catalog, place holds, manage your account, pay fines and renew materials. Discover free library events, check library hours and addresses or find a library near you. Download free eBooks, eAudiobooks, movies, music, digital magazines and more - right to your phone or tablet. Find book recommendations and use the ISBN search to scan items on retail shelves to see if Broward County Library owns it. The Broward County Library app is a great way to stay connected and discover outstanding library content – for free!
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