Cache Valley Bank

The app makes it easy to keep on top of my account when I’m on the go, at the stores, or out of state. It would be nice if the app allowed me to clear my debit/credit cards for when I am traveling and going out of state so I don’t have to call the bank to do this.

Never had an issue with the app until the last 3 months. The balance is never correct. This has caused me to overdraft, it’s super frustrating. I have never overdrafted before and it’s happened multiple times due to an incorrect balance being shown. I received no help from customer service. They told me I should be balancing my money on my own instead of relying on the app. I understand that, it’s just very frustrating to have this problem only in the last 3 months after using it for 3 years. Will be changing banks.

We have been with Cache Valley for many years. We were just a small business but they always treated us like we had a million bucks in the bank. Roy, Brenda, Brent, Debbie, Emmy, Dustin and the rest of their great employees treated us very well. Cannot say enough great things about them.

I have been a cache valley bank customer for about 25 years and am thrilled at how they stay at the cutting edge of banking technology while still always maintaining the small town community feel, care & support🌟

To whom it may concern; As a long time customer of Cache Valley Bank in Logan, Utah, I can say with certainty that their recent app updates are a vast improvement over previous versions. One improvement that goes with saying is the increased font size. I wear glasses for reading and in the past it was difficult to read information even with my glasses on. Since Cache t Bank updates their app, I have had very little if any difficulty reading my account information. Thanks Cache Valley Bank for updating your system/App. Sincerely; Don S.

Even before Cache Valley purchased this bank I have use this service for all my personal and business banking. When my wife and I remodeled our home Cache Valley made all the financing possible. Cache Valley is easily a five-star bank!

I have found this app to be very user friendly and easily accessible and capable to maneuver through all of the functions quite efficiently and easily. Thanks to all of you for your efforts in making it doing it this way.

When it works it works great. Unfortunately it is plagued with issues. At one point I made a big transfer of money and that amount just vanished and wouldn’t show up in the app. My most recent issue is that both checking and saving accounts have vanished in the app making it completely unusable.

I am happy to give a five star review once the app has the ability to allow future transactions so I can predict my balance 40 days in the future. Thanks in advance!

Functional, and takes care of most of necessities. I’d like to see mobile check deposit added.

Cache Valley bank has truly not forgotten who keeps them in business by continuously showing up and caring about their clients!

App is extremely easy to use. I also like that it requires the passcode when you exit and try to go back in

Cache Valley has been a life saver. We’ll organized with powerful capabilities. I don’t have to go to the bank at all anymore. Just a few clicks on my desktop.

Love the bank and the app is great too, just wish somewhere you could see your account and routing number

Decent bank app, but even my previous credit union had mobile deposit

It would be nice if they made it easier to put other accounts on the app myself as to having to call my bank each time I want account like my saving account added.

Wish it had the deposit check feature in the future.

It’s an alright app the features they have are pretty simple and functional for user ease but that being said the features are a little limited in comparison to some of the other banking apps that i have had.

I’ve had some struggles with it but turns out it was just my screen time.

Love how easy the app is to use and I love the financial tools where I can view and track my spending.

North Logan Branch All the staff is friendly & service is always Professional & efficient. Management always there to help. We’ll run operation!

I use the app to check my account everyday

The app is well-rounded and updates almost immediately. I enjoy the simple, sleek design. A great app with a great bank.

I like the app. It works every time I need it. I’d like to see the bill pay feature upgraded.

Online banking and your application have raised my money handling skills to a new level and kept me out of jail. Thanks

Love your app. With me not living in your area it is very easy to do banking and easy understand. Thx.

Sometimes the app does note open up and glitches. Sometimes frustrating.

Once Al the rights are given to you it’s a very easy app to use

It would be nice to have a mobile deposit option with this bank

I use this app weekly and it’s clean and user friendly!

Clean interface.

Secure, quick, easy to navigate

The app does everything I expect it to do.

So much better than others

Convenient! Works well!

This app does everything I need it to do. I’m very happy.

Several times I’ve experienced issues with it uploading the next page and me having to try again later..

Saves much hassle depositing checks.

This app is so limited. It’s constantly behind on the actual balance, you can’t deposit checks from your mobile device, and overall it’s very hard to use. Not a fan.

This is a great app! It works very well and is intuitive to use!

Good app, the layout of the UI is simple and easy to navigate.

The tellers call everyone by 1st name! Some of the girls even remember my kids by name too!!

Great app. It just works. That is all I ask. No problems.

Works great for all my needs!

Good app. Very easy to use. Clean fast.

2 Broke for money

Works how it should.

Love this app!

Never works. Always gives the same communication error. Will it ever be fixed?

Very easy for me to use.