A few months ago on my IPad only it has stopped showing my transactions looking through others reviews seems like this has happened to a few people. Works fine on my iPhone so not sure what happened maybe needs an update. I use this everyday and every week to pay bills and transfer money would like to be able to use it on all my devices
I’ve been using this app for 1 year and I’m very please with ccu’s customer service and everything but 2 months ago the app stopped showing my transactions. I went to the bank to ask what I should do and they gave me a little transaction book, I appreciate the help but it’s not the same because it’s hard to write it down everytime I use it. And it doesn’t make it easy for me to see if my online subscriptions have gone through or not so I’m very frustrated at this point... hopefully it can be fixed because it seems like this has happened to other people too.
The biggest issue is that when you deposit a check it doesn’t tell you until AFTER you’ve deposited the check how long they are going to hold it for. If I had any idea that they’d hold one of my checks for NINE days that was drawn from one of my own accounts I would have driven to the branch to deposit it in person. The issue I am having today is that I need to pay a vendor from my business account. The only option they provide to make payments is the PayItNow, which you can only use with their mobile app. Well guess what- when you tap on PayItNow, it takes you to a page that just says ‘internal error.’ So it looks like the only way to pay someone external from your bank account here is to write them a check and mail it. What is this, 1997? I wish I had stayed with my old credit union. I’ve had ten times more issues in the three months I’ve been with CCCU than I did in the ten years I was with the old CU.
Doesn’t have more than half the features that the website
Things you can’t do on the app that you can do on the website: see account number, routings number, any important information other than how much money you have. Not that it’s much better than the website, which logs you out every time you try to access anything other than the main page once you’ve logged in. What’s the point of a bank that offers loyalty points if the only way to access them is in person. Just about the only good thing about the app is that it’s fast. That’s literally it.
My debit card is constantly being removed from the app with no option to add a debit card. Why am I going into Card Control and bro told I have no card available or to activate one without the option to when I literally made a purchase on my card a few hours earlier. Now I have to wait until the office opens up in order to to do anything. This is also not the first time this has happened it is a constant issue which needs to be addressed.
A decent app. However, the ability to download and print the current Statement is needed. This feature would illuminate the requirement to sign in and access the web sight. The web sight has poor accessibility features for clients that have poor version. Have and the statement available in the mobile app would be a great feature
Why not have a way to view my routing and account numbers in the app? Every other bank does this. If I switched back over to Chase right now I could easily find my routing and account numbers in the app. Instead I have to go to the website anytime I want to link my bank account to anything via routing/acct number, and that’s assuming the website even loads, which half of the time it doesn’t. It’s made banking an incredibly frustrating experience for me.
One of the biggest issues with this is you can’t view your account number besides that no other problems works fine you can transfer money to other people using the pay it now feature.
The app has not been working for me all day and refusing to load. When I went online on my computer, it also refused to load my online banking. It’s been a few hours and now when I try to log into the app, it suddenly says the app has moved and I need to download a different app. Not sure what is going on, but it’s very unhelpful when you depend upon this app to work for day-to-day things and suddenly it doesn’t work.
Not sure why the debit card has been removed from the app. Before it was there and easy to block the card for unwanted transactions but now I’m unable to go in for a simple process and have to wait until hours of open when it might be to late. Please add the debit card back in the card control selection. Thank you, Michelle
This Thang Deserves A 20 Star Rating Compared To The New App
PLEASE!!! Give me this app back the new one is so terrible!!! I’ll never complain about anything on this app again just let me have it back!!! PLEASE!!!
FIX FACE ID!! Face ID stopped working!—What happened!
I’ve been using this app for a few years with no problem. Even the move from TouchID to Face recognition was seamless. However, over the last two weeks, Face recognition no longer works, so I have to enter my password each time. This issue creates significant inconvenience and feels less secure. What is going on?!?
Really disappointed by the fact that this app does not give you an option to view your account number for direct deposit/ electronic transactions. I know many other bank apps do have that option, I do hope it can change very soon.
The app doesn’t let you transfer money to friends you help refer to California coast that’s annoying and everytime I log in it’s slow and they froze my account while my money still being sent to it and I’m not able to touch it and I have to literally drive out my way to a branch to even get help then they do it again they are wasting my time
Unexpected downtimes when I need to use the app. And before Developer responds to contact Member Service Center - they are not level II Tech Support, so why waste the time. I have had an account with Cal Coast CU since they were SD Teacher’s Credit Union (mid 90s) and like credit unions but big bank apps are supported by dedicated Tech Support which is desirable as we use apps most often now. Cal Coast CU needs better app and better support.
I loved using the app until they conducted the new upgrade I have not been able to log in, I can only log in from my safari. I have already contacted customer service and all I was told was sorry technical issues with the new upgrade.
This app crashes all the time! I’m on an iPhone and I can’t check my balance because the screen goes white and I can’t type in my password. I’m constantly uninstalling and re-installing it to type in my password so I can check my balance. Don’t recommend but what other choice do we members have!?
I e used this app since 2011, and it’s one of my most used apps. All of a sudden it stopped working, it immediately shuts done when my password is entered. I can’t uninstall the app, I’m just stuck with it hanging out in the background doing nothing.
I tried to open the application to pay some bills, and it forced an update. I do the update and now I can no longer log into the application. I delete the app and re-download and hopes that would solve the issue. It did not.
I can’t access my account number through this app. This app has very basic futures. I recommend looking at the Navy Federal Credit Union app and use that as a starting point for a good banking app.
I don’t know why they switched their platform but it was the worst decision ever. The app has issues and takes an eternity to log in to, the webpage doesn’t even work properly so now I can’t make a payment. Go back to your old platform!
If I can give zero stars I would. Made a cashiers check mobile deposit from Wells Fargo. They held it for 9 business days. I went in to a “branch” to show the check and close the account they said I had to wait the whole 9. Bunk! Don’t recommend it
I AM FED UP. I have ALLLLLLLLLLL OF MY INFO and i have to fight with this STUPID SYSTEM. It wants a “one-time pin”.. EXCEPT IT WON’T FLIPPING SEND ME ONE. I try and i try, and it says “if this is not being sent” or whatever… and that’s it. THEIR STUPID APP cuts the rest off!!!!!! SO I DON’T KNOW WHAT TO DO IF YOU’RE NOT SENDING ME THE PIN. YOU ARE A BANK. PLEASE HIRE DEVELOPERS THAT DIDN’T GRADUATE WITH A C-. I CANNOT ACCESS MY @&$&&!?! BANK ACCOUNT. HELLOOOOOO.
You are not able to put in for an external transfer from another bank to pay a loan credit card and set the amount of transfer. Also set for automatic payments
There’s zero options to transfer money from an outside financial institution to Cal Coast. I wish I’d never gotten my auto loan from them because of how frustrating their online banking system is.
It won’t even let me sign in to the app using the same credentials are used to sign in online. I mainly use the app to deposit checks so for me the app is worthless since I can’t even sign in.
On multiple occasions it doesn’t display many transactions, so it doesn’t accurate show what’s in your account. On top of this they do NOT hesitate to hit you with $30 fees for overdrawing
Easy account monitoring of your live interactive bank statements.
I have used online banking since its inception. It has worked without problems and is a breeze to use. I can transfer monies between accounts, easily move money from savings to checking and back. And, the result is instantaneous. It been a real lifesaver for sending money to my daughter in emergencies using the Send Money feature. She receives it within minutes into her own account thru PayPal. The Bill Pay system works very well whether scheduling one-time or repeated payments and whether using my computer or iPhone, and it sends notifications when they're made. This system can send electronic direct deposit or actual paper checks. It's super easy to view deposits and withdrawals from my various accounts, including credit card charges, so monitoring and tracking my transactions is a piece of cake. And with your debit card tied to alternate accounts you have "overdraft" protection. At home or on the road, it's you're viewing a live interactive bank statement. I highly recommend Cal Coast Online. And I've been a member for over 35 years!!!
Great to finally have the app, it is great! CalCoast is the best I love my branch they are all awesome you feel at home when you walk in. They make it a point to know you by name it almost makes you feel like singing... "sometimes you want to go where everybody knows your name, and they're always glad you came..." :) (Cheers for those wondering) you got to try CCCU
California Coast Credit Union - Enjoy the convenience of mobile banking with Cal Coast Mobile. It’s fast, secure and completely free!* Features: • Check balances and view transaction history • See pending transactions • Make check deposits • Manage your cards with Card Control • Send money using an email address or mobile phone number with the free person to person payment service PayItNow • Sign on using your fingerprint with a Touch ID-capable device running iOS 8 or later • Access to Coast Money Manager – A free personal financial management tool for Cal Coast members • New “Refer a Friend” button which allows members to make Coast into Cash referrals by text, email, or social media • See your current Cal Coast Loyalty Rewards points • Use Quick Balance to view account balances without signing on • Transfer funds between Cal Coast accounts and loans • Add new payees and make Bill Payments from your checking account • Find a nearby ATM, branch or CU Service Center (shared branch) *Mobile banking requires members to be enrolled in Cal Coast Online Banking. Mobile phone carrier charges may apply for internet access. Contact your mobile phone provider for information regarding those charges. Federally insured by NCUA
