CaratLane - A Tanishq Partner

4.4 (275)
258.9 MB
Age rating
Current version
Last update
3 weeks ago
Version OS
15.0 or later
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User Reviews for CaratLane - A Tanishq Partner

4.44 out of 5
275 Ratings
4 years ago, Roobee07
User Friendly
When you’re away from home, not to forget during hard times. You have CaratLane as your saviour who has different ranges suiting your budget. Loved their user friendly app and easy navigation features for customers. Keep up your good work and focus on customer experience.
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5 years ago, Jbohfffygvdggvftg
Awesome design awesome service
I have bought several items from the website (just started using the app) so far both for myself and as gifts. Recently bought the silver jewelry from the Shaya line,all the jewelry is well made and there are several unique designs which I get compliments for and asked about consistently. Am in the US they don’t really have a presence here yet but are working on it so I generally get the products shipped to my moms place in India and then have someone bring these over when convenient. Other than Carat Lane I have never shopped for fine jewelry online and I have not been disappointed, they are responsive and helpful and have great products.
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2 years ago, mrsrenie
Met my expectations
I live abroad and I made a couple of purchases from Caratlane website, I was not able to place my order through the app at the time. I was pleased with my purchases where I was able to custom size my rings. I knew that I would have to wait 3 - 6 weeks for my order to arrive because it was an international order; but I still was concerned and contacted Caratlane customer service and they were prompt to address my issues, confirmed my shipping address before sending the items. Caratlane has gained my trust and I’d purchase from them again. :)
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11 months ago, Alochona
Poorly Designed App
I think they have put a lot of aesthetics on the app forgot basic functionalities. Speaks of very poor engineering, design and transition. I was a customer for 4 years and bought a lot of stuff. However the store struggled to make a bill as they could not create a bill with my credentials.I am also quite surprised and shocked that my order book shows no orders in the app. Clear example of shoddy work and launch and management of App. I hope this message gets into the notice of the highest levels in the organization.
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3 years ago, P9165
Highly recommended
Very happy with Carat lane. They have beautiful designs and a very professional after service. Last year I order an ear rings set for my mil. Needed some after service and was impressed how well they take care of it. Very happy and would recommend to all my friends here in US.
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3 years ago, Robby Delaware
No ability to delete account
Hello. I just downloaded the CaratLane app (version 7.2.0) on an iPhone 8 running iOS 14.6. According to the newly updated App Store Review Guidelines, all apps that, “offer account creation also have to offer account deletion.” CaratLane offers account creation using an email address - but doesn’t seem to offer an option to “delete account.” Please include this option in your next release.
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7 months ago, Skfieofj
Caratlane, Bundgarden Road, Pune
Pooja helped me out with the ring selections, and was very professional. She did everything in her capacity to accommodate my design requests. This location carries a good variety of designs not available elsewhere. Highly recommend this jeweler
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2 years ago, Sowmya Muriki
Sowmya Murikis Review
I love the designs and the delivery services offered by the caratlane.I purchase frequently and a few times I returned the products. The returns was also easy. The things which can be improved are easy refunds and also prices which are expensive.
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6 years ago, lazy dna
Service n quality of product is excellent but one star less i gave is as they provide only limited variety of models.
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3 years ago, RemiKannan
Highly recommend
Highly recommend ..happy with my purchase ..easily accessible to items and good customer care . I.putchased total 4 items and happy with purchase
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3 years ago, roshnisonali
Beautiful Collections
They have beautiful collections at a very reasonable price. Their delivery is on time and very neat. I would highly recommend if you are looking to buy gold. I just wish they have 22 carat instead of 18.
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4 years ago, Nam2992
Poor customer service, great designs
The designs and prices are great but the customer service is pathetic and unacceptable. I’m still waiting on a package which I ordered two months ago, haven’t received any notification on anything from their end. Be prepared to contact several representatives for the same piece of information, coz they never seem to stay true to their word of getting back to you. Disappointed.
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2 years ago, bbharathi
Every design is just Wow
Even if I am sad and open the app. Caratlane just makes me super happy. Every design is just a gem. You find gifts for every occasion and at every range.
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3 years ago, M. Simonds
Everything I was Looking For
I have been scouring the internet to find jewelry pieces that are dainty, reasonable and desirable. I am beyond thrilled that they ship to the US! Definitely will be buying my future pieces from them!!
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3 years ago, Fairy@2021
Beautiful Jewelry
I received my necklace today I was skeptical ordering gold jewelry online but I am amazed with necklace and package was delivered with care to US. Looking forward to order more nice elegant jewelry pieces. Thank You CaratLane
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2 years ago, Harsh Prabha
Fake promises and cheap products
I ordered baby bracelets from them . They broke as soon as my baby wore them . I contacted their customer care team , they said they can be exchanged when I come to India . Now I am being told International purchases can’t be exchanged. Also I purchased a mangalsutra from them . It broke easily also its color faded in a month .
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2 years ago, Davvvvvvvviidcrate
Great website!
Most beautiful online jewelry store that you could find in the internet.
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3 years ago, ppaarri
Fraud and Misleading with poor Customers Service
Firstly the item will be not the same you order. Less weight more of making charge, not genuine. Will give you false information of delivery time. They will not deliver the item on time. So if you have any event and want to order avoid this. They are not genuine. Worst customer service..
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3 years ago, Gishu_04
Happy Customer
All Products so far I have bought from them is perfect.
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3 years ago, vuggina
Best place to buy Jewelry
Thanks for the patience team who help me to get my jewlery. I am looking forward to buy more for them
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7 months ago, Nitesh1333
Great app with great detail
Price match and smooth navigation.. great detail provided so easy to choose and purchase.
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2 years ago, Dipvi97
It’s what you actually looking for
Classic designs for your better half or any occasion!
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3 years ago, buntyforme
Not Good
I have ordered one mangalsutra bracelet and the received product is totally different from the picture. They haven’t mentioned about the chain size properly on website. As I am a international customer they are not allowing any return on the product. Would never recommend any one to do purchase from CaratLane. A Unhappy customer
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3 years ago, CHINJK
Definitely recommend CaratLane
Definitely recommend CaratLane for online jewelry shopping.
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3 years ago, 22Sim16
worst customer service
Beware Customers!!!Their customer service is horrible. They will not help you even though mistake is on their end. They will aak you for more money. Whenever I placed an order, I have to go through a lot of hassle and it total waste of time in the end and I am not happy with my purchase.
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6 years ago, sparkler2
The most beautiful and affordable online jewelry store!! Wish it could be easy to order from the US!
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6 years ago, anu.anuja
The app isn't working! Otherwise it's my fav.
When I open the app only the landing page appears. And the wishlist. When I tap on any product to view or search nothing loads. It's just blank and gives the error something is wrong, please come back later. I don't know what to do. Kindly fix it.
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4 years ago, PinkTattoo Girl
User friendly...
Very user friendly and navigation is clues are nice idea to help customers.
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6 months ago, vjtoma
Great interface
Thousands of designs and great collection Getting addicted to the brand 😍
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6 years ago, mp_dk
Easy to use app
Love this app and the products. Have not come across any glitches. So far so good
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4 years ago, jojo_anu
Very good App beautiful designs
Beautiful designs, app response time is also very quick
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3 months ago, NijaSri
I love CaratLane products for how wide range of varieties they have and a wonderful customer service. ❤️❤️
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7 months ago, Shravre
Awesome design
Absolutely as seen in the picture. I loved the chain and locket design
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11 months ago, Caratlanerocks
Love this necklace so much. Just the right amount of dainty and chic. Excellent customer care service. In love ❤️
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3 years ago, NitaSai
Best store for online purchases
Best store for online purchases
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2 years ago, indian at soul
Beautiful earrings.
Lovely earnings. They just sit beautifully. Elegant n not that expensive either.
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5 years ago, SAmiaEle
Not user friendly
The app is not user friendly. I can’t find what I want easily. To change the currency to $ you have to use a laptop which is not convenient. It could be more smart and easier to use.
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2 years ago, Dee Kar
Most trusted store
Excellent designs and quick delivery!
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3 years ago, Shenaz S
Shenaz Safri
Purchased for the first time from Shaya. Great stuff. Was given a good promotional offer for first buy. Customer service & prompt reply on Instagram were excellent. Happy & pleased with my purchase. Will definitely be buying more. Thank u
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3 years ago, vidjil
Blossom ring
Loved it! It looks as pretty as i saw it online.
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10 months ago, Neeta lok
Neeta lok
I am planning to buy solitaire for my son in law very good store &collection
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3 years ago, Aaplss
Feeling so happy with CaratLane. Loved Exclusive designs n purity . Well trained n cooperative staff made shopping an enjoyable experience. Thanx CaratLane.
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4 years ago, Vaibbbo
Gorgeous app UI. Stunning jewelry designs
I love how delightful it is to use the app. Jewelry is truly jaw dropping. Loving many of their collections.
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3 years ago, chanshiv
Very unique and amazing collection caratlane has... one of their satisfied client. I recommend them..
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3 weeks ago, Manasasr
Collections are excellent
Good customer service
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4 years ago, shahspatel123456
Very poor customer service. Very disappointing.
Items were not delivered on promised date and customer service gives same answer each time you reach out to them.
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2 years ago, q.amrn
Diamond ring
I really like this ring thankyou
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4 years ago, Perfect Option
Easy and Fun to use
The app is simple and plain and it’s easy to use..
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2 weeks ago, Shabd Mishra
Checkout does not work
Have faced multiple issues with CaratLane website & app. They need to change their web / app development team!
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1 week ago, iti1224
My order is placed, money deducted from credit card but order is not delivered
Money is deducted from my credit card but my order is not delivered. This seems to be a fraud.
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