I would like it better if it was easier to get to the credit card info it was great how you had it before and I wish you would change it back so it shows up where other account info is like payments and checking and savings is!
It be nice if you could put on the app where you can shut your own card off if lost or stolen. So you wouldn’t have to wait for the bank because they don’t have anyone to answer a call 24 hours to help you at all. Someone could wipe out your account before they do anything. And then you have a hard time getting your money back! And I had money in my account for over a year with Centris and all the sudden it disappeared !! Well I’ve talked to other people and they said Centris did the same to them. a lot of people said they quit banking with them. I went to the bank one day to put extra money in my account and got asked where did I get money from? I was shocked it like you not allowed to save any change or get money from relatives for birthdays or Christmas and put it into your account . I didn’t know that it such a big deal to save money at home and put it into your own account. I don’t spend a lot of money so I save what I can and they made me feel like I was doing something wrong I never knew it such a big deal to save this is why I don’t like banks because it like a crime to save at home and put it in your own account.
Doesn’t show correct balance/doesn’t show all accounts
I was happy when I found out it updated but unfortunately not only does it not show pending transactions but it also shows a false balance, my available balance fluctuates with a difference of $100 so I have to manually go in and see what’s not showing and subtract but once I do it will take something out and put it right back in and it messes up the correct balance. Please fix or I will be switching to a different credit union. Not only this issue but I have multiple accounts with Centris and I can’t merge them onto one sign in like we could in the past, now I have all these different log ins for my different checking accounts even tho they are all with Centris. I have decided to close all my accounts and move to a different credit union. I liked the old app set up better
Most of the features are easy and understandable and I can use them with confidence. The only area I would like to see a bit more easier to understand and navigate is with payments and bill pay. I use this features to pay most of my bills; however, I still struggle sometimes with knowing how to make lasting changes to ongoing payments. Sometimes I seem to manage to choose the right options and other times, I struggle with getting to the right place. I am not a newbie to online bill pay but your system is not set up very clearly.
I’ve been very pleased with the access to my accounts through the Centris web site. It has been very secure with minimal outages. This is how account management should be set up. Thanks bill pay is great and I like how my wife and I can manage our accounts together.
I love being able to see all my balances on one page. Transferring funds between accounts takes seconds to do. Also, it’s great being able to schedule my credit card payments in advance and not having to worry about them.
The app is easy to use and helps to keep track of transactions and balances. It is really easy to transfer money from savings to checking also. If you have kids you can keep track of their accounts and make sure they don’t overdraft.
Centris needs to add the following two features: Turn Card ON / Turn Card Off on the landing page. Visa DPS supports these API Card Control features, Virtual Card Issuance feature that gives the member the ability to add a virtual card via Centris mobile App. This can be done by adding API into your Card Management System if FiServ supports them. These 2 key two features would make your App rock, until then I will continue moving money out of My Centris account onto my debit card that include these features. Please ask Heidi Shipp Saba, Centris FCU Visa DPS sales Account Executive.
It is good, but would be better if I could remotely deposit money orders. What bothers me more is the people not following through on things they said they would. Like the $10,000 on my Line of Credit that was supposed to be removed without any interest almost 1 1/2 weeks ago. I am not paying any interest on that money. Patrick S Lichter
Great site! Verify intuitive and being able to interact and take virtual control of your money through the app is very impressive and easy to navigate. KUDOS to the web developers who develop and maintain such complex systems.
This app makes my financial viewing easy. Easy to navigate and simple to use. Only reason for the lack of 1 star is the annoying resign in if I haven’t exited and quit the app. It’ll give an error message and I have to quit the app and restart it once I go back to the app in the same day.
After the last update I lost visual of my accounts their balances and the daily activity. When I called to find a fix they are not able to look on a phone app they could only look on the computer which was not a problem. In order to get it fixed they suggested I bring it into a branch. At the time i had just tested positive for Covid-19. For their safety and mine I have not gone in consequently it’s not working.
I was hoping the new app would have more functionality but am disappointed to see you can no longer view your pending transactions. Seeing those previously helped me close my card quickly when I saw an unknown charge made by someone who hacked my card number. The app also is not always reliable letting you log in. I sometimes have to log into a browser since the app is down.
The layout isn’t extremely user friendly. Had an issue where I had to add my email address in order to make payments but it gave no info or a redirect button in order to get to that screen to make the change. It took a lot of looking through different sections of the app. Overall an okay app.
Thanks for asking my opinion using this app. I have consistently been able to access the areas I want and retrieve the information I need. It is with joy and delight that I submit this review for this application
Helped save me time out of my day just wish the text receipts were more in depth in the sense of the description on what the transactions were like what was bought exactly i know some places don’t go into depth like that but little things like that would definitely be praised highly
Good UI and it appears that most, if not all, the bugs have been corrected. FaceTime works and I don’t have to reset the app anymore. It is now an excellent app that works well. Also, I’ve been with Centris for over 30 years and they are a great financial institution.
I’m glad they finally updated the app to give it a new look! But I am sad that the screen does not adjust to my phone. There is an inch or so of black, empty screen at the top and bottom. Almost as if the app was made for a smaller, older iPhone (like the 4). It makes it hard to look at and use. Please fix!
i’ve never had an issues with this app until its recent update where it allows you to use touch id. you must be connected to wifi if you want to be able to use it unless you want to wait 5 minutes for your information to load. WORST APP EVER FOR BANKING
Centris Mobile App available to all credit union members. Monitor your accounts from wherever you like and make transactions whenever you need. Now giving you even more control over your finances in a safe, convenient and fast way. Convenient • Easily access your account with Touch ID • Access and monitor your accounts 24/7 • View balances and account activity anytime • Personal Financial Management (PFM) tools • Locate ATMs and Centris branches • Change your contact information Bill Pay • Pay your bills from anywhere safely and securely • Set up automatic payments • Reference payment history • Guarantee payment dates Deposits • Deposit checks with your smartphone camera via mobile deposit Transfer Funds • Transfer funds between Centris accounts or other bank accounts • Next-day service or three-day service is available -Only certain devices are eligible for enrollment in Touch ID -Centris Mobile Banking is free, but message and data rates may apply. Such charges include those from your communications service provider.