I cannot access all of my accounts although there is no problem on my PC. Even the tab accessing the mobile set up has an error message and does not work. It is obvious that the mobile app is not syncing with the information on the website. This a needs serious adjustments.
Love the app!! Super easy to use. Able to move my money to whichever account I need it in easy as can be. Never had a single issue with its functionality!! Have to say the staff in the office are awesome as well and take care of all my banking needs efficiently.
I love the app as well as the Credit Union itself. Credit Unions offer great services, lower interest rates and other perks that Banks do not. I was able to join because of my Employer. I will take full advantage of everything that is of interest to me to build my savings and fulfill my banking needs. However, I inquired about a debit card when I opened the account and have not received one. A Debit card for me, is a necessity in order to access and transact my banking business. My work hours do not allow me to get to an actual branch location during the hours of operation of the Credit Union. I am hopeful to receive the Debit card that I requested when I joined.
Tenure probably has a lot to do with it, as I’ve been a member for almost 20 years, but the people go above and beyond for their members. The app does as much as I would comfortably want it to. Very well structured software.
The app is easy to use. However, I always have issues with using face ID. sometimes it's there and sometimes not. Also, sometimes I can not access the app, whether on WIFI or cellular data. But besides these two issues the app is easy to use.
I like the service. The app is convenient and easy. Customer service is friendly . Only thing that got me was the $4.00 money order. That is very expensive and very high for a member. There are places where money orders are free and well under a $1.00. For that only 4 stars
Would like to have all the phone numbers of the different branches on the app. This will make talking to a live agent easier, when it is needed. I like that I am able to view all my accounts and loans in one app. This organizes and centralizes my info.
In general, this app is much improved since the early versions. My only concerns: 1) navigation can be challenging. 2) I need the Bill-Payer groups from the desktop version. It is too hard otherwise to find the right payer.
Old version allowed mobile check deposit, this is no longer an option following April 2019 update. Would be very convenient if this issue was resolved to avoid customers having to drive to branch to deposit a check.
Get 24/7 secure access to your Century Federal Credit Union accounts! The CFCU Online App lets you manage your accounts, home, auto and other loans anytime, anywhere using your IOS device. You can easily check account balances, pay bills, view payment activity and transaction details, set up alerts — and lots more. Create personalized account names to quickly identify your accounts and organize your home page by grouping your accounts as you prefer. Plus, this app offers multiple layers of security and a Secure Access Code at log in to protect against unauthorized access. Other things you can do with your CFCU Online app: - Deposit checks on-the-go - Easily transfer funds between your accounts at Century Federal and other financial institutions - Pay bills using Popmoney - Use encrypted email to safely communicate about your accounts with our Member Service Center - Use Touch ID to sign in (on eligible devices) Questions about the CFCU Online App? Call 216-535-3200 (locally) or 800-615-2328 (toll-free) Monday-Friday 7:30 AM – 6:00 PM or Saturday 8:00 AM – 2:00 PM To access all the features available in the CFCU Online app for IOS, you must be running IOS 10.1 or above on your device. We’re happy to offer you A Better Way to do your mobile banking! Your security is of utmost importance to us. We use industry standard practices to protect and maintain the privacy and security of your information online and in our CFCU online app. Century Federal Credit Union is federally insured by the NCUA.