I was “upgraded” to the Privatebank and next thing I know everything is a downgraded experience. This app is terrible. They told me that it would integrate my business and personal accounts and it does not do that. I cannot even do mobile deposits without some sort of machine where I used to be able to simply use the camera on my phone just like other banking apps. When you present the problem to the people at the Private Bank, they have no idea how to address my banking experience. Absolutely dysfunctional.
A pathetic & buggy app which frequently crashes, embeds web pages within the app that often don’t load, and is so much worse than other consumer banking apps it makes me question why even have a private banking account with citi
Nice to see App login performance improved. No crashes seen. New features introduced in app made me to use this app holistic instead login to online portal.
I literally cannot deposit checks and thus am forced to maintain a JP Morgan account just to handle my day to day cash needs. Otherwise, app is clunky and generally unwieldy and shockingly poor quality coming from a F50 bank.
The app shuts down every time you try to open it to review your accounts. Please have your user experience and development team fix ASAP. Right now it’s about as useful as a chocolate teapot.
The login rarely works. I am able to see the account for less than a half a second before it closes down on its own. This happens to me almost every time I try to use it. Worthless
App crashes constantly. Can’t login without the app immediately crashing. Huge disappointment. I don’t think Citi actually cares about it’s private bank customers.
App crashes after login credentials have been accepted. Using an iphone. Tried deleting app and reinstalling—same issue. Needs to be debugged and updated. (posted 7.7.22)
You’d think for an app that is supposed to be providing “premium” service, Citi’s app would be better. But it’s absolute garbage. It’s buggy and doesn’t work.
This program is only for people with private banking accounts. It does not work with Citi credit cards or other services. This should be more clear in the description.
Simple and easy to use. A beautiful reading app that works offline as well. It's nice not having these pieces delivered hard copy anymore, and this has video. Will look forward to updates and multiple languages in the future.
Very buggy. The app hung several times. I got detailed information for the wrong account when selecting from the master account list...the data was from an account I had previously looked at.
Latest version forces screen into portrait position BUT keyboard is forced into landscape position, covering the cells where one should enter login credentials. it is now impossible to log in and use the app!
Citi Private Bank In View is designed for Citi Private Bank clients. This digital banking experience provides our clients with a comprehensive view of their accounts. It enables our clients to explore their portfolios in detail, analyze and compare metrics and access publications around our core themes and views, with just a tap, pinch or swipe. • View your asset allocation across regions, currencies and asset classes • A 360° view of your entire relationship with Citi in one place • Quick access to your holdings, performance and activity screens With Citi Private Bank In View our clients can enjoy a more open, transparent, collaborative and personalized digital banking experience. * Please note that this application is to be used exclusively by existing or future Citi Private Bank clients who have registered to use our Citi Private Bank In View service. * Content provided by this Citi Private Bank In View app is not specifically created for clients in any particular jurisdiction and should not be considered as an offer or promotion to use our services. * Not all features of Citi Private Bank In View will be available to users in all locations Please contact your Client Service team if you have any questions. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://www.privatebank.citibank.com/ivc/docs/InView-privacy.pdf and our notice at collection at https://www.privatebank.citibank.com/ivc/docs/InView-notice-at-collection.pdf to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
