A pathetic & buggy app which frequently crashes, embeds web pages within the app that often don’t load, and is so much worse than other consumer banking apps it makes me question why even have a private banking account with citi

11 months ago, Balux76

Improved a lot

Nice to see App login performance improved. No crashes seen. New features introduced in app made me to use this app holistic instead login to online portal.

4 months ago, Dr. Pupenshaur

Recent improvements

The performance has improved drastically and recent updates to financials sections are a welcome change.

1 year ago, fed fed$

App stability and performance improved

Performance improved

1 year ago, citifixtjisapp

Crashes on login every time

The app crashes on login every time. I am not able to get into my account for more than 2 seconds before it crashes. This app needs to be fixed asap.

1 year ago, JW POV

This App has become very buggy.

The app shuts down every time you try to open it to review your accounts. Please have your user experience and development team fix ASAP. Right now it’s about as useful as a chocolate teapot.

1 year ago, 34dc56gh

Worst app ever

The login rarely works. I am able to see the account for less than a half a second before it closes down on its own. This happens to me almost every time I try to use it. Worthless

1 year ago, bk06709753738

Crashes constantly

App crashes constantly. Can’t login without the app immediately crashing. Huge disappointment. I don’t think Citi actually cares about it’s private bank customers.

1 year ago, Pat the IPad Gamer

Terrible

App is completely unusable. Crashes immediately upon opening. Have deleted and reinstalled. I can’t check my balance or transfer money. Useless.

1 year ago, JF Checks

App crashes on opening

App crashes after login credentials have been accepted. Using an iphone. Tried deleting app and reinstalling—same issue. Needs to be debugged and updated. (posted 7.7.22)

10 months ago, A120

Buggy, crash-y, useless app

This app needs to be reworked from ground up. Tried it on multiple devices and it crashes instantly every time. Complete garbage

3 years ago, JRTB XZZ

Shows no improvement over the years

Still buggy and crashing

1 year ago, Thortum

Crashing…

Not happy…crashes and not sure if the session is still open and worried about my data, privacy and assets…

3 weeks ago, matt12321312312

Time to join modern era

Come on Citi, you can do better than this. Even the regular retail bank is miles ahead. Time to catch up. Look at Schwab for inspiration. Thanks.

1 year ago, NLajoie

App Refuses to stay open

The app refuses to stay open. I have removed and downloaded it several times without success.

1 year ago, Minimom215

App keeps crashing

Useless, crashes immediately after login.

1 year ago, dasfarkt

Keeps crashing

The app won’t stay open and I can’t check any balance. Don’t bother downloading

2 years ago, Rsh-rsh

Crashing!

Cannot login … always crashes

6 months ago, rumsfelfRules

The worst.

"Needs work" would be an improvement

1 year ago, JD914413212202301

Crashes at Login / PIN Screen

Cannot advance beyond login / PIN screen with this update.

2 years ago, Majidkaq

Terrible

Terrible app. Always crashing and can’t make any transfers or transactions!!

5 years ago, Chris711SF

Crashes!

Every time I click to register as a first time user, it crashes.

5 years ago, Harlieman

Worse banking App

Lots of bugs. Crashes all the time.

1 year ago, dizt2

Doesn’t work

This app is the worst. It doesn’t work.

6 years ago, Carlota Safety

Buggy and slow

Should use a digital token, it’s 2017

1 year ago, Nyrab

crashes over and over

app keeps crashing please update this!

2 years ago, Critic4444

🚦

Very very slow

12 years ago, Jwhays

Not online banking

This program is only for people with private banking accounts. It does not work with Citi credit cards or other services. This should be more clear in the description.

12 years ago, p-kun

Private Bank Mobile

Simple and easy to use. A beautiful reading app that works offline as well. It's nice not having these pieces delivered hard copy anymore, and this has video. Will look forward to updates and multiple languages in the future.

7 years ago, CitiUser45

Great Upgrade

This thing has improved 10 times over in the last release!

12 years ago, vicrivs

Love it

Very user friendly, content is organized perfectly and very informative.

13 years ago, zuzasimone

Innovative

innovative display for multi-task viewing. fresh and clean layout. will use often.

13 years ago, oaraba

Great Product

Very nice app with great video. Looking forward to future updates.

9 years ago, gargary1226

Needs work

Very buggy. The app hung several times. I got detailed information for the wrong account when selecting from the master account list...the data was from an account I had previously looked at.

11 years ago, ollieco

latest version does not work

Latest version forces screen into portrait position BUT keyboard is forced into landscape position, covering the cells where one should enter login credentials. it is now impossible to log in and use the app!

13 years ago, Sandra2020

Very Informative

Superb App for reading thought pieces by Citi Private Bank.

7 years ago, Pad-reds

Great banking app

It is Cool - easy to use and all in one place! And I can login with touch is!!

12 years ago, Eva Wang

Does not work

Had high hopes for this app but when I tried to log on, the app shut down. This happened two times. Please fix and would be happy to re-rate

6 years ago, nyc83

Terrible

SO SLOW. This app looks like it was written in 1995. I will probably switch to a different bank, to be honest, just to get away from this app

12 years ago, AdmDonovan

Tech support

I called the support number that came up when my password didnt work. They told me this app doesnt exist...

8 years ago, Lucky86

Terrible. Does not work

Not able to see any details on my accounts.

7 years ago, citibnk

BUG FIX NEEDED!!!

Doesn't let you sign in. Once user name and password entered, nothing happens and circle spins and spins and then app crashes.

6 years ago, Mattmnyc

Not letting me login

This app won't let me login even when I enter correct login information.

11 years ago, Scotty221

Disappointing

Does not support transactional service accounts...

1 year ago, tct999

Horrible performance

App keeps shutting down. Will just flash and will. It even open. Not that it’s all that useful when it is open. It is missing many features of the Citi.com app. You would think a private banking app would offer more features not less.

9 years ago, Gloria Hilarion

Ghus1023

Marcela.Fe

13 years ago, rweisbein

Informative

Much better than the printed versions....having less mail is a good thing, and this app takes care of that, and gives me the video in the deal.

13 years ago, Marshamoo86

Great on the go!

Really nicely presented and extremely useful information, look forward to reading new publications.

Description

Citi Private Bank In View is designed for Citi Private Bank clients. This digital banking experience provides our clients with a comprehensive view of their accounts. It enables our clients to explore their portfolios in detail, analyze and compare metrics and access publications around our core themes and views, with just a tap, pinch or swipe. • View your asset allocation across regions, currencies and asset classes • A 360° view of your entire relationship with Citi in one place • Quick access to your holdings, performance and activity screens With Citi Private Bank In View our clients can enjoy a more open, transparent, collaborative and personalized digital banking experience. * Please note that this application is to be used exclusively by existing or future Citi Private Bank clients who have registered to use our Citi Private Bank In View service. * Content provided by this Citi Private Bank In View app is not specifically created for clients in any particular jurisdiction and should not be considered as an offer or promotion to use our services. * Not all features of Citi Private Bank In View will be available to users in all locations Please contact your Client Service team if you have any questions. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://www.privatebank.citibank.com/ivc/docs/InView-privacy.pdf and our notice at collection at https://www.privatebank.citibank.com/ivc/docs/InView-notice-at-collection.pdf to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.