I dont often write reviews but i have to say that I am always so impressed when I utilize this app. I book parking, check TSA wait times … makes traveling through Charlotte a preferred choice! Just want to applaud whoever is behind the design, ease of navigation and functionality of this app.
As a frequent traveler, I’ve used this app for a few months now to book parking. Today, I tried booking parking for a flight tomorrow and got a message that there was an issue and the booking didn’t go through, although my credit card was immediate charged twice. There isn’t a booking in my account either. I understand issues happen, but to my dismay, there isn’t a contact number on the app and I haven’t been able to contact anyone about the refund. I will not be using the app again, at least until I get my money back.
The dashboard is set up well, the process to make an account and to pay for parking is pretty easy, but there’s some buttons that were unresponsive. It took me a few tries to give my full address and I had to smash the “I have read and accept these terms and conditions” button to get it to fill in. Besides that, the app is great.
I have booked my parking through the app several times now and it is very easy and saves a lot of time. Have yet to have any issues booking through the app. Would definitely recommend it
The app is convenient and easy to use. I travel frequently and always use this service at CLT Airport. It’s a time saving feature that allows me to prepare each of my travel experiences whether I’m traveling for business or leisure.
We love using preferred parking! It’s easy to make a reservation, drop off is quick and at pick up they have your car ready to go! We use this for every trip!
About the easiest thing you’ll experience at CLT is using this app to book parking, see live maps, TSA wait times, and more. Highly recommend for all travelers through this busy and congested airport.
This app is very intuitive and easy to use. Was very helpful in navigating the CLT airport! The recent updates have been a wonderful addition. One of the best city airport apps I’ve seen!
This app is the best. You can view security checkpoint times, which ones are open AND you can prepay for your parking at receive a significant discount if you book in advance.
This is a great app! It’s quick, easy and painless to book a reservation for parking at the CLT airport when you’re on the go! Very convenient Ana user friendly. Glad I have it.
I see that one of the people who reviewed said you couldn’t find your gate. It’s not that hard to look on the panels and find where your gate is that’s just being lazy and relaxing on a app instead of just looking up
Was a little crazy needing am and pm because we are getting in so late on the 24th that I had to put our return to the 25 th to make sure we are covered!
Time and time again I try to book through app and it won’t proceed to payment. Such a pain to deal with parking at this airport. Fly 3 weeks out of the month and this is by far the worst experience on the east coast. Please fix.
The Charlotte Douglas International Airport app makes your travel experience through CLT easier than ever before. Created with all phases of your journey in mind, the app gives you instant access to all the information you need during every step of your trip, from preparing for travel to boarding your flight. Features: - Flight search with arrival and departure filtering - 48-Hour flight tracking with real-time flight status updates - Parking booking with online savings - Bus wait times in real-time for shuttles to terminal - Security wait times in real-time for all checkpoints - Shop, Dine, and Relaxation amenities with preference filtering - Airport Map with preference filtering, indoor navigation, and turn-by-turn directions - FAQs for travel through CLT, including: Security, Accessibility, Mother’s Rooms and more. Coming Soon: - Real-time parking availability with space counts - Mobile ordering for participating restaurants.
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