Coastal1 Mobile Banking

4.3 (866)
43.1 MB
Age rating
Current version
Coastal1 Credit Union
Last update
11 months ago
Version OS
14.0 or later
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User Reviews for Coastal1 Mobile Banking

4.3 out of 5
866 Ratings
1 year ago, KateD24
Good App!
I have never had an issues with this app. It has worked well and consistently. Only wish I could deposit checks through it! It says you can, but there is no option under my transactions tab and I cannot find it online.
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3 years ago, JoPNittany
Needs updating…
This App is in desperate need of an update. Half the time I just get “The Spinning Wheel of Death” on my initial try at logging on. So, I have to close out the App and try again in order to access Mobile Banking. My most recent problem is that I can’t do a Mobile Deposit of a Check. I live in the Oak Hill section of Pawtucket and don’t have a car. So, any of the nearest PCU Branches are, at least, 20 minutes to half an hour by bus. Due to that fact, and the fact that this Mobile Banking App doesn’t work well, I’m seriously considering leaving PCU, after having accounts with you for 9 years.
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8 months ago, Kat golfer
Nice monitoring
I am very happy with the app/website Coastal uses for online banking. It is very intuitive, thus making it easy to use. All the information that I look for on a regular basis is readily available, and when I need to dive deeper for information, there are tools to help with that process. I have uses Mobil banking with other banks in the past , and this one is far superior.
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11 months ago, Nick Holcomb
Baseline at best
I do like my bank but this app is pretty iffy. It’s been buggy in the past (which seems to have improved) but using the business IPay or bill pay is maddening. No confirmation messages, very little explanation of features, inconsistent functionality, and more over the basic functions of the bill pay section are so much more convoluted than personal use. When I need to pay a bill I CANT BE CONFIDENT THAT THE TRANSACTION ACTUALLY PROCESSED. Mind blowing how bad this part of it is
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10 months ago, King D'Andre
Best Mobile Banking App
Been a Pawtucket Credit Union Member for a long time now Coastal 1 Credit Union the functionality in the app is amazing and the application is easy to navigate and on top of that the customer service is phenomenal highly recommend anyone to switch banks and come over to the best bank around with many branches you can’t go wrong!
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2 months ago, my mail is great
Costal 1
Great credit union, more customer friendly than a large bank. When you have to call you speak with an American that you can understand. They offer better rates than most banks, and all the services provided by banks. I’m very satisfied with them and have been using them for over 15 years.
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4 months ago, Brat 981
Review of Coastal 1
Banking online with Coastal one, Credit Union is the easiest I’ve ever had. Also, the staff at Coastal Credit Union are absolutely wonderful. They treat you like a person the staff I mean they treat you with the highest of respect and I mentioned Coastal credit one union to everyone and I have a lot of friends. I so appreciate all of the staff always this review is from Anne Marie Pinelli.
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1 year ago, bsamms910
It’s super convenient having everything available on my phone. I don’t get checks often but mobile check cashing saves a lot of time. I also love how easy it is to transfer money between accounts.
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6 years ago, PaPJC
Great Credit Union, but...IT needs a boost!
For the last month or so, getting logged on is less than a 50/50 shot! Sometimes not at all. It’s awesome (5 stars) when it’s working, but in the last month 2 stars seems generous. I’ll rate it again after they invest in their IT Dept. This paragraph is a second review. No changes have been made since I wrote the first possibly 2 months ago. The app has not improved. I simply cannot log in....makes the app worthless. Please work on an update. It really makes banking easier.
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11 months ago, DezzyD16
Overall good
Overall coastal one credit unions app is not that bad and neither is the bank. The app makes everything easy. The bank it’s self could use some improvements but the app is great.
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6 years ago, Trunkrattler
PLZ UPDATE!!!!!!!!
In dire need of an update. Especially for my iPhone 6 plus. I am unable to log in. As soon as I enter my credentials my screen flickers to the next screen then quickly back to log in. If I try my password again, the screen dims and the pinwheel goes on forever never to move to any other screen. Please update and I’ll change my rating. I love this bank and used to love the app. Thank you. :)
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10 months ago, princess E.
Love this bank
Customer service awesome I love this bank had other banks and it was always problems with them Been with this bank for more than 10 years Never any problems THANK YOU for your services
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10 months ago, sw0912
Glad they have the app but def old school and I hate I can’t freeze/cancel my cards if needed on the app. It’s a credit union I get it and it does what I need it to do but wish it had some more features. Overall love the bank and the customer service and have been banking with them since I was a child!
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10 months ago, Danad420
Coastal1 has a great app and customer service is stellar
Great app and customer service is excellent and they always help me and I never have to wait a long time , very friendly people and the app is easy to navigate
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6 months ago, EagalEyez
User Friendly
From downloading to implementing, this app is so simple to use; and having it on my phone means I don’t have to always leave home to handle my transactions!
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1 year ago, M. Laflamme
Easy peasy
Since you added the edit option to the recurring transfer feature, your website could not be more perfect. Really enjoy banking with Coastal1.
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4 months ago, Mariam Alexanian
Best app
Coastal has a great online banking app and just when you thought it would not get better, they find a way to improve it. This is the best bank to bank with!
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1 year ago, MissGarces
Easy Peazy
Great app. It’s improved over time. The transfer option among members is great especially with my children also using the app! It’s great to have all accounts together on one platform.
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8 months ago, green circus
I have been with this organization for a very long time. Never had any problems. The web site is very easy to use.
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4 years ago, amyd34
So far so good!
I just downloaded this, and set up my Face ID, and everything seems to be working great. I think it’s even easier than the website. But I only gave it four stars, because I haven’t been using it that long!
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1 year ago, TobiasBeecher97B412
Difficult and Confusing to Use
The app is confusing to use and does not make the process easy when making loan payments. There is no “make payment” button you can only transfer funds. I think the app could be much more user friendly.
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1 year ago, Hills Parkway
Your app
The app can use a feature that when you sign out, it lets you know that you have successfully sign out. I get that feature on my Bank of America app.
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6 years ago, padoki
Pay bill feature
When trying to pay bills, the calendar doesn’t come up right away. I have never had any trouble with this on my IPad until the last update. Have to use my computer to pay bills. Please fix soon...
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1 year ago, Valkyrie714
Please add notifications
The app is functional but please add notifications. It’s very helpful when I get a notification about deposits going into the account. I would really like that feature to become available
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11 months ago, terelabori
Some time is very difficult to get in the app-because I forget the password
I like it a lot thank you
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6 years ago, Jenny9872
Never works
I love this bank, but they need to fix this app. I can never sign on and I’ve even called about the issue which they tried to say was a problem on my end. Reading some of these reviews it’s obviously not. I’ve been with them for over 40 years and the app was of great help to me considering I can’t get to the branch very often. If it’s not fixed soon I’ll have to switch banks
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7 years ago, Winterbabey89
Hasn’t worked in weeks
“For security reasons, access has been restricted on this device” comes up when I try to open the app. Called customer service and was told it had nothing to do with my account, it was to do with the iOS 11 update and they were working on it. Well guess what? That was weeks ago! This app hasn’t had an update since August... uhhh maybe get on that?
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1 year ago, Mrsal2u
Soooo easy to use!
Unlike other banks I do business with, I find the app and the customer service to be best in the business!
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1 year ago, Jump4570
Great App
Works great for me. I can check my accounts no problem. Transfer money from accounts easily.
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1 year ago, Samson HM
App is good but could improve
Like the app and I’d give you 5 stars if I didn’t have to keep answering the same question about allowing notifications. I don’t want them and I shouldn’t have to keep saying no. Thank you
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10 months ago, Capri 1971
I’m in love
I absolutely love this app. Now we have Zelle. I can make my car payments through my app as my car loan is with my bank. Wow! Thank you
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10 months ago, KayStephTorr
Love this app. Very easy to use and it shows me everything I have as pending and actual balance.
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5 months ago, None1345679
This app allows for limited use. Mostly checking daily basic items. The mobile app is the same as the regular app which both are very limited You would expect better from a financial institution
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9 months ago, None Needed12
Ease of use
This is an easy app to use and provides me with what I need to manage my accounts.
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10 months ago, Princess Monda
Great bank
I have nothing negative to say about this bank. Been with them for 12 years and so far so great!!
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3 years ago, Dantheman580
Not working on iPhone 12
App has 2.3 rating. The app obviously has issues. It works ok on iPhone 10 and possibly with other models, but definitely not on iPhone 12. Once logged in, it logs me out immediately. Deleted and reinstalled the app and still no luck. App is completely useless and I am forced to use my pc for banking needs.
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6 years ago, Xcupxxcake
What happened to this app
What happened to this app? I cannot successfully login. After I put in my ID & password it looks like it’s going to take and then the screen flickers and brings me back to the login screen again. You try to login again and it just spins forever. This is so frustrating. Please fix it or bring back the previous version
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6 years ago, Sabertonk
It’s fine
Works exactly as I would expect it to. It isn’t super flashy and feature rich but it does the job. Don’t understand the low scores.
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6 years ago, kcon311
Seriously thinking of switching to another credit union after 15 Years. I now live in a part of the state where the closest branch is more than 30 minutes away. I drive there to use the atm and it is broken on a holiday weekend. I have called to ask when the app will be fixed and never received any follow up information.
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1 year ago, sampsf
A very efficient site. Easy to understand and very thorough. I have been on other sites and so far this one is the best.
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5 months ago, Yelloflash
App not user friendly
Trying to setup auto pay was one of the most difficult process compared to any other loan app I have used. Customer service was wonderful but there hours are very inconvenient. Most people work Monday through Friday you know regular business hours.
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8 months ago, ValR
Love it
Thank you so much for this awesome app. Makes dealing with my accounts from afar much easier ! Thank you
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1 year ago, DBradley$
Accounts are easily opened to view
Helpful manager
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8 months ago, CrownedB
Ever since Coastal has taken over PCU the quality of banking has improved significantly.
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1 year ago, gfrtfx
Really good app , and I’m not getting pay to say this.
I have been using this app for over a year and I love it.
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10 months ago, wizitchix
Excellent Everything !!
I wouldn’t go back to a big banking institution….ever. Wish I switched sooner. Love my Coastal Credit Union.
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3 years ago, Staceyhsmom1
Please update!
It’s hit or miss if I can open my account. I can sign in and see my balances but cannot open up each account to see each transaction or do any other banking. This has been going on for months. Yes I have shut off and restarted my phone, I’m all updated. It’s not the user.
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2 weeks ago, Kage308
Best App and Credit Union
Love the App very convenient and the credit union has always been amazing
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1 year ago, Lycanman
Works way better then before!
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6 years ago, ACDavey
Logging In
I am having the same annoying problem. I log in and it glitches and goes back to log in and then when I try it again it’s just loading forever. I have to constantly close and open the app to check my balance and sometimes I just give up bc it’s so bad. Please fix this
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