Name: Coinbase Wallet: NFTs & Crypto
Rating: 4.56536 (144992 reviews)

User Reviews for Coinbase Wallet: NFTs & Crypto

4.57 out of 5

145K Ratings

9 months ago, msgamey

BEWARE!!!! No help from Support To get Funds off This App. So Nothing Else Todo But..

But Now to report this App to government Attorneys crypto crimes. And Websites that report Scams . I’ve asked for assistance the platform owner that used this Coinbase wallet said they were affiliated to this app. So this app must also be apart of the crimes since their is no support for releasing funds Red Flag there is no support for issues with withdrawal of funds. The scammer said contact the app support which he knew would go in circles. So now the scammer who took lots of fees on cashapp for “trading” when time to send the investors profits had issues with cashapp. Send investors to what’s app to a scammer who have you go through over a 2 hr session which he sets up to supposedly receive your profits. But while setting up he creates a network that he tells you to click ethereum. Then send him the ethereum address. Then has you delete the network. But you won’t believe what happens he sends whats supposedly your profits that can be seen on Coinbase wallet. But when you try to with draw them They can not be withdrawn. And support on the app doesn’t help you get your funds either. It is a scam network of people starting with IG Had I received my profits I would believe they were ligitimate I believe it may be a Nigerian scam group.

2 days ago, Mia-mason coleslaw

Fantastic crypto recovery service, I highly recommend.

I need to share this in here so you won’t lose your money cheaply to scam brokers. I invested about $158,000 on a binary option platform then I decided to withdraw after several weeks but the withdrawal wasn’t successful, then I tried to contact the platform via email and phone number, I didn’t get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if I want to withdraw my money which I rejected, and I never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how cryptoguruteq[@]gmail•com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as I never believe I could get my money back. Thanks CRYPTOGURUTEQ you restore my happiness as I could see my funds in my palms.

4 months ago, Azaman96

Top notch app

Coinbase is a top notch app that comes with great interface and features . I couldn't wait to dive into the exciting world of crypto trading and investment, but unfortunately, I fell victim to a fraudulent company. I invested 65,000 GBP worth of bitcoin and watched my account grow to 240,000 GBP in just a few weeks. It was devastating when I realized it was all a scam. When I tried to withdraw, my account was suddenly blocked without any explanation. I reached out to customer support, but received no help. I was determined to get my money back, so I searched online for assistance. I came across a cryptocurrency forum where others shared similar experiences and mentioned getting their lost funds back with the help of Spacehubrecovery. I contacted them via Gmail and within 3 hours, they successfully recovered all my lost funds. I'm incredibly grateful to them and wanted to express my thanks. If anyone needs help recovering scammed bitcoin or lost funds from online scams, I highly recommend reaching out to Spacehubrecovery via Gmail

4 years ago, BlancCafé

Newer

I’ve been using the wallet about a month now and I haven’t really had a problem. I haven’t found a way to “cash out” or send funds directly to my bank acct from the wallet but I don’t think that’s what it or the exchange was designed for. Remember this is a crypto wallet, so naturally the devs want your funds to remain crypto. I’ve seen a lot of reviews that mention problems with transferring funds, non existent recovery phrases, and disappeared coins. I haven’t lost any coins but I did get an insufficient balance message after I tried to move funds from the Coinbase exchange to my wallet once. I had enough to cover the fee and was a little worried after reading the error but I waited for the confirmation email you get when whatever coin you buy on the exchange is available, then I tried the transfer again and it worked no problem. I suggest familiarizing yourself with the wallet and the exchange before you add funds to either. Review your recovery phrase and save it to the cloud, write it down, or commit it to memory. Familiarize yourself with the associated fees because they can add up quickly when converting, buying, or selling if you aren’t careful. Lastly, transfers to and from your wallet are not always instantaneous, but they are much faster and cheaper than traditional methods of sending and receiving funds.

2 years ago, CrimsonNovember2

Scared to update

I am absolutely terrified to update this Coinbase wallet. With the latest update to the Coinbase app, the app itself stopped working altogether and you guys have done absolutely nothing to fix it even after I did everything you told me, it still doesn’t work. I am now refusing to update for plain fear of it not working anymore after I do. Actually I’ve already moved my funds over to Binance and will continue to do business there. Maybe if you guys upped your quality control and made sure stuff worked before you sent it out into the world, and maybe if you’d stop pretending like it’s our fault the app doesn’t work. It worked fine until the update, it hasn’t worked since. I did everything you told me to do, like uninstall and reinstall, etc. and it STILL doesn’t work. I turned the cookies on in my settings, still doesn’t work. I didn’t sign up for this, I thought you guys had it together. I was wrong. Update: This is the same generic response the developer gave me before, “We recommend you uninstall and reinstall the app.” Yes, yes I already tried that exactly like you guys suggested before and it didn’t work. Now you are telling me to do it again, and this is exactly why you just lost a customer, because I cannot get any real help from anyone, all I get is the runaround, plus after you guys flagged my account for suspicious activity I am so absolutely done with you people.

4 weeks ago, Stress 1234

Scam!!

I tried to withdraw my funds since January 2024. And I been paying my gas fee for at least 5 times and trying to link my bank account to my Coinbase wallet for 3 different banks. It almost 5 months. My funds were still in my wallet. First time , the support tell me , my linking bank rejected my funds. And I was told to link another bank, and I tried to withdraw again. The support told me is the linking bank was business account so it doesn’t work.. I asked the support which bank is Crypto currency’s friendly and they told me Chase bank is one of them. I quickly open Chase account and try to withdraw again ,they told me my funds so big and my Chases bank op out from my account . Each time I have to pay for gas fee, I end up lost so much money from the gas fee. Now the support told me I need to withdraw the smaller amount, and pay gas fee again my gas fee is add up over $20,000. I wish I don’t have to open my Coinbase wallet. This is the first time experience for me. Again, I still not withdraw any money form my wallet to my bank account yet . I wish the support to tell me what I can do or not before my withdraw to my account, so I don’t have to pay so many gas fee. It make me feel like they try to do that so they can collect all my gas fee. not recommend this app to anyone, Because I don’t want them to have to go through like I did. And I still thinking , IT IS A SCARY SCAM APP

2 years ago, jdhdhde

Eats eth every chance it gets

I’m no noob when it comes to defi but I thought I might enjoy trying out Coinbase wallet for investing. What a mistake I converted some eth to Susd to invest and then tried to use the app to lend. Which I’ve done successfully using other wallets and other scenarios, but I wanted to use the mobile app to do it this time. Well it ate my eth three times. I got canned answers from support and chat would not resolve it either. I keep being told that it is an issue with miner fees and i can adjust that. Well no you can’t. There is no place in the wallet app for iPhone where you can adjust the miners fees.. either you have enough for gas or you don’t. This is an issue with the app and Not an issue with anything else. If i had the option to choose higher fees to feed the transaction I would have done so but it doesn’t exist. I keep going round and round with support that gives the same answers that is not correct.. I’ve explained in full detail what the user experience is and I get the same answer .. which is not available to do… again I’m no stranger to how this is supposed to work and it doesn’t work properly and they are more interested in explaining rather than fixing. I want my fees back because Coinbase wallet sets you up for a failed transaction.. then tries to say you didn’t do it correctly.. I’d rather just use another app instead

3 years ago, Syd dog princess in the house

Support

I would recommend live support phone or chat with someone to communicate with. Would also recommend a bit more information on the process of all the possible transactions. This isn’t the pro app so more info and easier to access. Robo support has hard time clarifying the issue. I would recommend the app , it really is good. I’m trying not to mix up the app review with the coinbase support. Coinbase should definitely have customer service for us with the amount of revenue they generate. It would be cost effective because they would not loose customers do to inadequate support for the volume that they have to handle, we all are new at some level with crypto trades and if I lost all my coin for lack of information I would be outraged. Public traded company and I have an investment with the company as well as a account. Market share is going to be critical on the months to come and I don’t want the company to loose traction with all crypto trade sites popping . Keep striving for more of the market share it be harder to get it later. So put the work in now guys and we will reap the dividends for years to come. Your success is my success!!!! Carpe Diem.

3 years ago, JC 😶

Losing faith

Yesterday I sent two transactions from a different t wallet to my Coinbase Wallet. Neither has arrived even though support for the sending wallet looked into it right away and let me know it has been sent properly. Support for CB Wallet responded with a ticket number, but a day later my money is still missing. To make matters worse, I sit made a (thankfully) small sale on CB Pro. I sold 50 coins, but my sale only shows 39.1 were sold, and that the wallet for that coin is now empty. ??? Where are the rest of the coins??? I have not had any issues with any of the CB platforms since I began using them. It’s incredibly concerning that 3 transactions in less than 24 hours have not gone as they should. Definitely concerned about moving anything else and I’m losing faith in CB. If these issues are taken care of I will update my review according to the support I receive. But this is concerning. Update: the two transactions finally did arrive. The other issue with CB Pro has been ignored for weeks now. Every now and then I get an email and then no follow through. Now today I’ve been trying to convert one coin for another on CB Wallet, and for over an hour it’s been telling me “Something went wrong; try again later”. Will never add anything more to this wallet.

3 years ago, robbyreveiws

Do Not Use

Most of these reviews are bots. This app in idea is really really cool and you have probably heard all the good things about it, well what you don’t hear is the gigantic amount of issues this app has. First is the fees, now 5-8$ is no big deal but this app brings fees to a whole new level. Personally I transferred 500 in shib to my wallet, after six days of emails ( no in person customer support 100% email and it’s automated.) I finally was able to transfer the remaking 232, yea 232. I had to buy eth to transfer my money( not required to put on the wallet) 45$ worth was my original miner fee but had to pay 21$ in upfront fees then another 32$ to transfer to wallet. Then the transaction is was and I’m not mailing this up”failed” and all the eth was taken as a charge. I am not kidding do I had to rebuy eth transfer it and this the miner fee was more then previous. It cost me almost 200$ to take my money off this app after fees . Second your money is not safe( miner fee) you can your fee and the transaction fail and coin wallet is not responsible for replacing your fee. Yes you can Pay 30-70$ miner fee the transaction fail and your out that money. Maybe in the future this will be a good way to store coins and build Interest but at the moment it is a money Pitt.

3 years ago, Scellnemesis

Clean, Easy to Use and Beautiful UI

I began my journey into crypto about a year ago. I needed a place to start. My spouse introduced me to their friend. I began talking and learning the basics. I was overwhelmed. Coinbase was the first application I was show . It was easy to navigate, trade, concert and buy crypto. I bought my first $20 of crypto currency. Not a big deal. It is easy to transfer with low gas fees and miner fees. The place to go to cash out your crypto into your bank. Signing up and going through identification and vetting process is easy and quick. Coinbase has rewards for watching videos and taking quizzes. I suggest you do them, you can acquire up to $50 in crypto currency alone. Not a bad deal. Clean design, easy on the eyes, pleasant to navigate and makes your first crypto experience calm.

3 years ago, Chazboltron

Buggy

This app is buggy. It works but with an annoying bug. When you try to transfer funds from coinbase you can click “Max” which ostensibly would look at your balance, subtract/include whatever transfer fee you incur as a result, and allow you to wind up transfering the max allowable so your balance on the sending side is zero. But you cant. The max button calculates an arbitrary number larger than what you have and then prompts you to buy the coin from Coinbase. That’s not even what transfer means, it’s a bug and here's what you do to fix it: make two buttons. Buy is one button Transfer is the other. That this app has a button which offers an OR function is bad design, not user friendly, and it doesn’t work as expected and is hence, buggy. A clear option to transfer is needed, and a clear difference between buying and transferring is needed. And the transfer function needs to work properly, instead we have to type in a bunch amounts until we arrive at the magic transfer fee plus whatever we want to transfer. And then there are some pennies left over, it’s silly.

9 months ago, praetorian28

Easy to use but frustrating to swap

The interface and design makes the wallet easy to use. But it’s incredibly frustrating to swap some coins out and unless you reach out to customer support (which is a joke) you are left with questions without clear answers, confusion and frustration. It’s easy to give them your money to buy a token, but swapping can be a different story. I have a coin that I’ve been trying to swap for 2 weeks and i keep getting an error saying the transaction will likely fail. So I’m basically stuck with a valuable paper weight which I can’t use. What’s the point of accumulating coins and assets if you can’t swap or cash out? Another coin I have a shown $200 invested in, but when trying to swap full amount it is only worth .12?? What??! Very little explanation or help on the app about these issues. Maybe it’s the nature of the crytpo world/coins on CB Wallet, and I may be naive but it’s infuriating there isn’t more help on the app and ways to solve. As soon as I can get everything over to regular Coinbase or other exchange I’m never using CB wallet again.

3 years ago, Ricardo226

Use this if you want to lose your ETH to miners in failed transactions

I lost my ETH three times in a row due to failed transactions when attempting to send crypto to coinbase. I contacted coinbase and there is no way to get it back. This app is a scam or at best it doesn’t work properly causing users to lose their crypto. I am unable to get my crypto back to coinbase because this app keeps stealing my gas fees and failing to send. Update: I do not have my case number, I deleted the email I received weeks ago. I was finally able to transfer my USDC to coinbase. I tried and lost money on gas fees multiple times before it finally worked. I had to fund my ETH wallet four times and lost most of it. I have not experienced this ever before using other internet-based wallets and hardware wallets. Normally when I submit a transfer on the Ethereum network it goes. This is the first time I have had a transfer fail multiple times and take Ethereum gas fees every time. So this leads me to believe this is a problem with Coinbase Wallet and not the Ethereum network. This amounts to stealing peoples crypto and throwing it into Ethereum gas fees and providing nothing in return. This issue needs to be fixed, this is not right.

7 days ago, Chedwardsum

It’s great if you like jumping through hoops and the runaround

It is very difficult to navigate maybe just when you’re new to it like I am I googled where to buy Freedom, coin and it said Coinbase so I set up account and it tells me freedom coin is only available on Coinbase walletSo I set that up and then it tells me it’s only available through another crypto, so I get my money put thereAnd three freedom coins come up and One had about 37 trades and another one a very small amountSo I decided I was tired of jumping through hoops Another crypto popped up that maybe I was interested in but then it said I needed to get install eToro so I started installing that and it froze on me when I put my social security number in because apparently the website thinks I don’t know what my Social Security number is I wanted to get my money back and Go somewhere else, and it was stuck there for two days.I think I’m finally about to get my money back well some of it because it cost me each time I moved it and I’m in the middle of it now we’ll see . Good luck to ya!

1 year ago, CookieFactory

ENS Registration, Great Browser, No Edit

Takes forever to load (iPhone 13 Pro Max), orders of magnitude longer than any other wallet apps, or any apps really. Photoshop loads faster than this. Edit: Reinstalled the app and that seems to have remedied the slowness. I was pleasantly surprised to find Coinbase registers an ENS domain for the wallet completely free. Nothing like free (useful) stuff to turnaround sentiment. The browser stands out as well done as it’s a pretty seamless and integrated experience. I docked a star because I was not able to edit the networks (or if it is possible it’s well hidden). For comparison this is easy to do with the MetaMask iOS app so no reason for such an oversight here. There are also several UX issues that detract from the overall experience. For example you can only load a profile photo from your photo albums and not the filesystem/iCloud drive. The wallet management is noticeably unfinished, with no way to import private keys or remove “address groups”.

3 years ago, Tyson777!

Complete TRAP STAY AWAY

There were coins I was interested in Coinbase that you couldn’t buy with cash, but the option if “buy with your Coinbase wallet is there”. That makes you think that it’s possible through that way.. As soon as I transferred I was hit with a miner fee from technically the same platform that cut a third from my funds. Once i was there the coins they show and I wanted where still not available, but here’s the worst part… now my money stuck there. Can’t trade it or covert it, cause minors fees are either more or a dollar less than what I have.. can’t cash out because minors fees are more than the couple hundreds I have in there.. They literally corner you and Jack your money.. if your néw even though when you winning Coinbase magically stops working, but at least after the whales pull their loot you still can have access to take your money out instantly and have some fun day trading… Coinbase wallet on the other hand is a scam that I was ultimately led to from Coinbase under false pretenses… Have fun on Coinbase, stay away from the wallet cause your money will eventually get trapped. Stay blessed people!

3 years ago, rcwalker_07

Zero stars… Over $60 of fees

I would not even give this app 1 star. It has been a bad experience from the beginning. First you would think that transferring from your regular Coinbase account to your Coinbase wallet would be fast, easy and more importantly free (since they are the same company). But you would be wrong. It was about $20 just to add coins to the wallet. Then everything you want to do with your coins once in the wallet also cost at least $20. And here is the catch, you can only pay the fee using ETH. That means if you us a coin other than ETH then you have to convert part of it to ETH to even get your money out even if the coin is part of the Ethereum network. And guess what converting will also cost you at least $20! To sum up, added funds to wallet ($20 fee) + converted funds to ETH so i can transfer the funds out of the wallet ($20 fee) + withdraw funds from the wallet ($20 fee)…. I completely waisted over $60 just to try this wallet. The app is a joke and is not beneficial at all. I would never recommend this app to anyone. I hope everyone reads this and does not waste their time and money like I did.

3 years ago, Logik301

User friendly, still not worth it

Where do I begin… I have used many different crypto trading platforms and Coinbase has no doubt proven its worth over the others. I’ve been getting more into NFT trading and as you all know Coinbase doesn’t trade those yet. Today I went to make my first transfer from my Coinbase account to my Coinbase wallet and everything was running smooth until I found the money I just put in was sent to a random address 4 minutes later. Weird, I know. I went to track the address my money was sent to and under the comments section there were about 15 other people claiming that their Coinbase wallet was hacked by this same individual. I’m talking thousands of dollars worth of money/crypto gone. Although Coinbase has an easy to use interface and is user friendly, I don’t recommend it due to my experience with its poor security. You don’t think phishing/scamming is possible until it happens to you. Do yourself a favor and find a different wallet.

2 months ago, Cam Sisko

Missing transfers and 14 Day Holds

Really used to love the user experience on Coinbase but these last two weeks for myself and a lot of people in our group. Chat has been much of the same, very, very, very frustrating. we all had put on our account when we tried to simply buy $SOL so that could quickly buy a new alt coin that was going parabolic and 10 X the price. Cost me up to $9000 by not being able to transfer the money in to Phantom wallet because of a 14 day hold they put on the purchased. I can’t even cash out. It just says I don’t have any and told me to buy more so I did buy more and then they put a hold on that too. Can’t make this up. Also and even worse I sent a transfer from Phantom wallet to Coinbase wallet for $1200 worth of $JENNER and it just shows that there was a transfer for zero dollars. The ticker is moving up fast and I have no idea if I need to buy more or if I have some that’s waiting to show up or what but for my favorite crypto user experience app, I’m certainly proving myself wrong at this point. your stock went from $40-$220. We suggest you get it together.

3 years ago, bigfish010203

It doesn’t work and fees are astronomical

Fees are absolutely through the roof just to transfer Ether or Bitcoin into it. Then you’ll learn you can’t trade Bitcoin for anything. So you’ll pay more fees to put it back in Coinbase. Then you’ll pay more high fees to put ether in, and then you’ll learn that fees (allegedly paid to miners not Coinbase) to buy stuff with ether is like 100% to 200% of the price of what you wanted to buy - yes, 100 to 200% in fees. Then, when you foolishly pull the trigger on it, it will sit there and load and load and load and never complete the transaction: this has happened 5 times now with several different attempts on different things. So now I guess I’ll pay those big fees again just to put that ether back in Coinbase where I can do something, anything, with it. This is a pure rip off. If this is the future of currency, we are screwed. If I had large funds sitting in here, I would really, really worry about being able to recover them. Use this app at your own risk, and since this is their business model, consider getting out of Coinbase all together.

5 years ago, mugzy bubz

Really horrible and pointless app

Man this app used to be good never the best though but I have it a shot anyways. Was using it everyday and sent my tokens here. Now I’m missing all my tokens! That’s not even the worst part, is I can no longer send ethereum out anymore. I feel like gas price is so low that even sending $5 worth of eth doesn’t process so now I’m just stuck in a pending cycle and the wallet never sends out. One other big issue is I like the icon for wallet #5 where you can go and select after going to the advanced settings. Since I have been using wallet 5 whenever I try to import the wallet elsewhere the backup only brings back wallet 1. So I cannot import the most important wallet which has all my ethereum and without changing the gas price my eth is still stuck in this garbage wallet. Customer service doesn’t even help out. They ignore my messages and I know it’s because they don’t have a resolution to my issue and that is because the developer would have to fix it. I am so disappointed and upset with coinbase wallet let alone coinbase themselves. Really horrible company to do business with.

2 years ago, tltweety18

Standards

I am a new customer to coinbase I would NOT recommend Coinbase EVER…. There standard practice is… To put your money on a ten day hold, that is not told to you on the front end… You have to WAIT 10 days before even using it for your transaction! Unlike Cashapp! You put your money in and you can purchase immediately! Then if you have the experience I had while your money is sitting in the hold pattern! You ask for them to return your money they can’t do that because of there standards of the hold! In the meantime your money is fluctuating during this hold! Like mine decreasing tremendously! And my account gets hacked, so I have to lock the account! Then you have to go through a 24-48 hour restriction to get in the account! Multiple phone calls later still can’t get my money back in my account! There are no supervisors on staff you have to go through generated emails to get your account unlocked! I have been trying to get my money back into my account for almost a month now and it still hasn’t happened! Because all they can tell me is it’s there standards! It’s BS….

5 months ago, Tra Dubb

Scam

I’ve been trying to collect my funds off this app since February 2024. The representative informed me to remove the app and sign on again. When I tried to sign on it asked me for a recovery phrase. I wasn’t informed you have to keep the recovery phrase to reinstall the app. The representative then told me she didn’t tell me to remove the app and without the recovery phrase she couldn’t help me. However, when you sign up for the wallet it gives you a recovery phrase. You do not choose your own. Therefore, I cannot recover the wallet. She disputed that she never asked me to remove the app. I asked to speak with a supervisor, she stated the supervisor was unavailable. I asked how do you know when you haven’t reached out or contacted one. She stated she I am unable to get a supervisor on the line . You can call and speak to another representative. The other representative read her notes and responded the same way. My funds are on the blockchain system increasing and decreasing daily without allowing me to retrieve my funds. This wallet should be investigated with the Federal Trade Commission.

1 year ago, Jeremy0922u

Lost Most Of My Assets

Be very careful if you’re new to crypto. I started doing the Optimism quests. Since I really know nothing about crypto I followed each task delicately. Then, I got to the last part which is staking. I did everything that it said to do and I also staked a little bit of my savings as well. When it was time to pull the money out I sent it to my optimism address on Coinbase. Apparently, that is the wrong thing to do because I was supposed to unstake first. As a result I lost that asset which included a little chunk of my savings. It honestly wasn’t a lot but it goes a long way for my family. There definitely needs to be some protections for the consumer when it comes to this. Coinbase is an exchange that’s supposed to be beginner-friendly. The optimism quest for staking shouldn’t be advertised if someone can lose their assets like I did within a blink of an eye. All the other optimism quests were fun and informative until I got to the staking which is what ultimately made me lose most of my assets. Coinbase has been so good to me in my journey with crypto until now.

5 months ago, Sexy boys 28

Alright..

Coinbase has always been a grate app. Very easy to use interface and very intuitive when it comes to its design. Aside from it being very easy to use, the only complain I have is that they seem to be lying about they fees. Specifically when converting from one cryptocurrency to another. For example today I had an amount of 256 in bitcoin and when I decide to convert to tether they said it would be a 2.50 cent fee which is okay and I accepted. But after the transfer was complete and look at my tether balance I only have a balance of 248 which I don’t understand, there is no other fee included and I converted to a stable coin so they’re shouldn’t be such a difference. Which they could just be upfront and honest about the cost i would still probably go ahead through with it but it makes it that much harder to trust them and even make sense if you account balance and transactions when trying to trade.

1 year ago, McDermittMarvel

Wallet as a service is great

Love it and will now use trade fi to invest in Coin because of the values and vision of Brian and devs like Jessie. Only 4 stars as still not as EZ to use as a 79 year old as it needs to be. The Quest was listed as 2 minutes for 2 OP 2 days and at least 20 failed attempts until you added the feature fund from a different wallet and I was able to fund from meta mask on Optimism network as required. Could not easily search and find my original delegated voter from the drop so scrolled forever to find a friend with power of 10 OP as a delegate now apparently have 2 delegates voting for me? Maybe the new one supersedes the old one. Very unclear. I know I am old and too early but I am the future customer of your dreams according. A grandfather to make your apps and DeFi EZ to use for not a grandmother, she is probably even more difficult to please than I am.

4 months ago, CryptFRO77

Coinbase Wallet Quest ETH network deceiving

Just want to make others aware of an issue that may happen when attempting to complete the promoted quests within the Coinbase Wallet. When starting a quest within your wallet it will prompt you to “add ETH on OP, Base, Polygon etc” in order to complete a quest. A button will pop up & ask you to add ETH, if you click the button it will automatically bring you to the ETH asset. THIS IS NOT ETH ON L2. This will automatically purchase & send ETH Mainnet to your wallet. DO NOT TRUST THE AUTOMATED POP UP THAT CB HAS SET UP. I suggest to go over to Coinbase Exchange yourself and purchase ETH, then you can switch networks when sending over to you wallet. The automated purchase & send set up by CB will not do this & will cost you money in network fees. CB will also not assist you in resolving this even though it’s a glitch on their automated purchase button in wallet….or at least the app should ask what network you need prior to it automatically sending from your exchange account to you wallet.

2 years ago, ZimboiChapomba

Switch to MetaMask!!!!!

It’s a an alright app. Just the fees and the fact I can’t sign in to my account. I had switched to a new phone, and everytime I touch the “I already have a wallet” it’s just loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads and loads. Until you hit create a new Wallet and it’s full speed ahead. But hitting the i latest have a wallet is not working. For a company which charges a lot of fees for certain things you would think they wouldn’t have problems with you signing back in. Can anyone help? And still no help? No fix off this bug even after updating , deleting,restarting my phone and re downloading the app. I have money stuck there and I lost opportunities on certain nfts all because it just wants to load..moment I find my old phone I’m going to try get my money out, and DELETE this wallet! And go to MetaMask

3 years ago, AverageDude1

DONT DO IT ! Customer Support doesn’t support

Wallet is pretty standard. You can move coins into wallet for a fee. ETH gas isn’t the problem. NEVER EVER EVER NEVER STAKE ON THIS WALLET. Website says you can withdraw at anytime. Not true. It’s the old bait and switch. Once you stake you will receive an error message that says can not calculate miner fee. Also will change the interest rate on you instantly. Contact customer support. They will send a canned response asking for more info then go silent because they don’t know what is happening. For a public traded company that handles fiat currency they should really open phone support. And I know what the vets will say. It’s crypto so just be prepared to lose it. But there are alternatives out there that practice what they preach and deliver. This wallet is not one of them. I wonder since they are on the stock exchange if the FTC would look into them now. I may just try it. What do I have to lose since I have already lost. I will report back my findings. Good Luck fellow crypto adventurers and be safe out there !

3 years ago, jenyqaa

Miners fee

So at first thought to give this app a chance, because I’ve been using Coinbase app for some time. After installing it and transferring some btc to this wallet what already was strange, why I can’t just have same wallet as on Coinbase, synchronized. So btccame to this wallet and I realized there is nothing more else I can do with them after that, only transferring from account to account with a MINERS FEE that looks like 200% of transaction to me(tried to transfer 7$ from USDC back to my wallet and it said fee will be ≈14,50$, before it I tried to withdraw my btc back 10$ and fee was ≈21$). Also you can grow your money there APR, but not BTC, that’s why I mentioned USDC, because you can earn interest on them, so I tried this feature and guess what miners fee was there… from 7$ it become 74(only fee), so now for me it’s dead end situation, because to get those money back I need to put more and pay a fee or forget about them and delete app. So the second option looks more likely my choice, hope my review will help someone before they download it. Best wishes.

2 years ago, Bossman Dus

Some great improvements BUT…

I really want to thank you the Coinbase wallet Devs listened to the need to improve on things I previously reviewed critiquing about. That made me so happy. Although there was a concern I wanted to bring up… Why is there no search bar when you press the blue “receive crypto/NFT” button at the top like Trust Wallet has always had?? Secondly, why when I go to the Coinbase app —> tap Trade at the bottom of the screen and search cryptos like Bone it says to buy on Coinbase wallet app. But when I go there’s no where I can find it if i want to buy Bone & 2 other tokens. In the Coinbase wallet I tap buy —> tap “connect with Coinbase/Cb wallet—> “select asset to add” I still can’t find Bone, Bulldog Billionaires & one other token. Why can you search & find it on Coinbase but is difficult to find in Cb wallet like you can easily do on Trust Wallet?? I do like the fact that you can choose a speed when sending a particular crypto in Coinbase wallet cause that’s not as common on other External hot wallets! It’s just very frustrating for the moment but I hope you can understand. Glad you’re working on users issues we’re experiencing. Your close to earning a 5 star review just don’t give up! Please feel free to respond at your earliest possible convenience! Kind regards Dev team, Kidus

2 years ago, CAP001

Convenient and easy to use

Being somewhat new to Crypto I’m grateful for the info that Coinbase provides. Their Wallet app makes it easy and convenient to keep Crypto in one’s digits wallet and empowers one to use their crypto currency and even lend it out. Lately, they added the ability to purchase NFT’s - which has been fun and awesome. I know their NFT store is still in beta; but it could use some improvements in the wallet app - like making it easier to navigate and apply filters, crash less often, actually show the owned NFT’s in the wallet vs an ugly placeholder box, and other such things. Almost think the NFT store should be a separate app. Anyways, enjoying everything but the fees and security on the app is top notch (and guessing that’s why the fees exist).

6 months ago, Lui beve

Great app, new feature request

I really love this app, so good job to the developers. I was a metamask person for about three years but finally moved almost entirely over to Coinbase Wallet. I have a small suggestion for a new feature. I get like 20 spam/fraud message requests per day. I know I can just ignore them, but sometimes I take the time to open each one and block and report it. I can see at a glance that all the messages are fraudulent, so my suggestion is to enable a feature to select multiple or all messages at once and let you decide whether to delete, block, block and report, etc. Thanks for your time and for making such a good quality crypto wallet.

4 years ago, eucrisusa

NOT SAFE!!!

I also lost all, but $0.80 cents worth of BTC a few weeks ago from my Coinbase Wallet. I checked my phone and there are no signs of hacking. I am also very careful with my information and there were no signs of hacking whatsoever. The strange thing is that the amount transferred out of my wallet requested an amount well above my available BTC. Nevertheless, Coinbase Wallet approved the transaction anyway and all my BTC, minus $0.80 cents worth was left in the wallet. Supposing that I was hacked, how is it even possible for any wallet or blockchain to approve a transaction higher than the amount available???? I submitted a request for investigation to Coinbase who said that the transaction was done from my device, but they failed to explain how a transaction higher than the amount available was even allowed to happen. I requested a review of their findings and I am waiting for their reply. There is something fishy going on here, a glitch of some sort and Coinbase is not owning it. THIS WALLET IS NOT SAFE. I am looking for another one.

2 days ago, ricksom8

Horrible Experience and can’t get my money out

Got a new phone, and now it won’t let me login, it won’t accept my ID, which is all valid and fits all the criteria and there’s nowhere to find any support. Just click on questions and answers and troubleshoot on your own. It’s a nightmare. Update: i’ve been trying for over 24 hours to get access to anyone that can help me login so I can get my money, and it’s impossible. Steer clear of Coinbase if you want access to your money. I suggest Robinhood where I’ve never had any trouble whatsoever getting my money out. When I’ve had trouble with anything, I can actually contact customer support. I’m 24 hours in and can’t even figure out where to really contact customer support. You call the one 800 number, wrong, it just hangs up on you after a couple automated options. Coinbase is horrible and I am confident that I might just lose all my money in it. I say steer clear and use anyone else but Coinbase.

2 years ago, colefam10

Do not use

I came over to this platform because Coinbase said I needed it to buy a certain crypto. I moved about $300 to test it out. The fees are insane! You can’t trade easily. The worst part is that the app had some glitches with FaceID and now I’m completely locked out. There is a recovery phrase, that if I wrote down (what year is this?!?) I could recover my wallet with it. Unfortunately, I did not write it down because I manage my passwords very well. Unfortunately, once you enable FaceID, the app no longer recognized your passwords. It is also buggy enough that when it has the inevitable reset where you are completely locked out, you are out the cash. Glad I only lost a little, so disappointed in this app and that Apple can’t see how many Bot reviews are on it. Buyer beware, there are many other platforms that are more user friendly both in fees and security that keeps you safe, but doesn’t lock you out from your own money.

2 years ago, mndgme

Worked fine until UI update

I have been using this wallet for a couple years now with zero issues. But recently since the new user interface was updated, I cannot send BTC out to any address. Throws an error “send error” “something went wrong” “try again”. I tried signing out, uninstall and reinstall and still can’t send bitcoin out. The “link to coinbase” feature also doesn’t work since I set up 2FA, so I can’t even send funds to Coinbase to sell or send to new wallet! Also, when you unlock with a passcode, it unlocks initially but if you leave the app and come back to it, it stays unlocked and doesn’t require passcode for entry. The app should ask for passcode any time the app is closed or another app is opened to maximize security like it was before the major update. There are some bugs that need to be fixed and I hope one of them allows me to send BTC soon!

3 years ago, johnxlive

Don’t use

This app has issues and from I can tell they are not able to address the issues as good as they should be. Had issue where I can send ETC, it just stays stuck of calculating fees. Looked this up and I see where people were having this issue a month ago. Now I have been given steps to double shoot and one of the things said to remove the app and reinstall with the updated version. Well the version I had is the updated version so I re installed and when I click on I already have an account (to log back in mine) all it does is showing the loading symbol but never does anything. To top it all off I had to use another brand of crypto wallet with my 12 phrase seed to try to gain access to my ETC and it’s only showing half of what I have in Coinbase wallet. Such a head ace, I will be removing Coinbase all together cause I can’t trust to to have this issue on my regular coin base account (non wallet).

2 years ago, Philosophistry

Overrated and Poorly Maintained App

Seriously, how is this even more than three stars? I might understand if you live in the Coinbase ecosystem, but even then, there are glitches. For about three months, I couldn't transfer from Coinbase to Coinbase Wallet, always getting the same error. I explained this to support a few times, and they said they were working on it. Setting aside first-party integrations, which you'd expect to work 100% of the time, doing other activities such as swapping tokens or making mobile transfers are also glitchy. I couldn't convert ETH to WETH on Sushiswap from my desktop without seeing an infinite spinning wheel calculating fees on iOS. There is a three-month-old Reddit thread with the same issue. The only redeeming factor is that many popular dapps like OpenSea, integrate with Coinbase Wallet, albeit imperfectly.

3 years ago, BLK.TRI.STR

Bug won’t let you move crypto

I have had the app for a year. Worked fine up until March of 2021. As of now I am unable to send crypto off the wallet. I just get an ‘oops’ error. I have tried EVERYDAY since March to move my crypto to another exchange or wallet. Only the error message of oops or a miner fee was not able to be calculated, try again later - it’s been over 2 months. How long do I wait to touch my +10k just sitting there. YOU WILL NOT GET AN ANSWER FROM COINBASE if you have an issue. I have access to the wallet. I can add to the wallet. I CAN NOT TAKE IT OUT or CONVERT. it’s not even like Coinbase benefits. It’s just sitting there. Fix your app or get customer service. Disappointed that I won’t be able to profit from this bull run. Wouldn’t Coinbase want my fees? I waited a year and now it just sits there and taunts me. Wish Coinbase would even sent an email telling me I’m just screwed, but nothing in months is a kick in while I’m down.

3 years ago, 4421738374737236

Don’t even waste of time! WAY to much miner fee to transfer ANYTHING

I use coin base and it’s actually pretty goodSo I figured with it being an affiliation with it it would be as well boy was I wrong. After I finally tried to do some purchases on this I realized to even try and transfer my five dollar US coin to any other crypto they were trying to charge me a minor fee of over $300. Now my six dollars I spent is stuck on here and I can’t do anything with it so I try to just put it on to gain the little interest since it’s stuck here and even to transfer to gain interest on it was trying to charge a minor fee of over $300 once again so now my money is stuck in this wallet I cannot buy any crypto‘s or transfer it or do anything with it without paying a fee of over $300 this needs fixed ASAP please don’tDon’t be fooled into putting any money on here I can only imagine what the fees would be on a higher amount of money.

3 months ago, Stevenra14

Makes my phone EXTREMELY hot! (Edit- RESOLVED)

Title says it all. After a few seconds of opening the app my phone starts to get very hot. It’s very strange and concerning for battery health and phone lifespan. Please fix the overheating issues. Otherwise the app is very clean and functional. Does what it should. But for now I will not be using it until the overheating issues are fixed. EDIT: Since posting this review I’m not sure what has changed. I stopped using the app for a while and there have been updates since I posted the review. But the issue seems to be resolved. My phone no longer gets excessively hot when using the app. Thanks Coinbase!

3 years ago, Squirtle88

Massive potential, but basic features missing. Broken on iOS 15

Coinbase wallet EASILY has the potential to be 100x better than the dumpster trash metamask app which crashes every 15 seconds, however it is missing some extremely basic features such as setting gas price for transactions. I don’t understand how the devs could have left this out as it is the single most basic and simple feature an app like this has to have. Without it it’s literally unusable for 99% of crypto activities as your transactions will never go thru in time using recommended gas prices. ALSO, after upgrading to iOS 15 this app has a massive bug where it logs you out of your wallet 5 times a day with a “biometrics updated” message, which is not true. Devs, please fix this extremely annoying bug and add the missing basic features so this app is usable.

3 years ago, TechJunkieGalore

Lost all savings

At first the app was great after accumulated crypto and was trading fine. You would log in with your faceID and they even have an option to back up your pass phrase to iCloud but be Careful. If you get logged out you will not be able to log back in without your 12 word seed phrase and the faceiD will no longer work. I think it’s a shame for a company heavily funded to develop less than standard applications. I lost a good bit of my savings so don’t fall victim to this and write your passphrase because otherwise you won’t be able to log in and no passwords will work if you forget it because got used to faceID and it’s not stored in chainlink. Anyways an Update the app would help those who can’t remember what password they used because got use to faceID logging into the app and directly your customers to write down their 12 word pass phase should help from experiencing crypto frustrations.

1 year ago, SammyMac88CO

Updated from 1 to 4 stars for prompt response

Coinbase support rapidly responded to my low graded review complaining about the app getting hung up on log in and displaying blank screen. Very much appreciated as this quick and understanding response is unheard of these days. CB’s response below: “Thank you for the report, we are actively working on this issue still. You should be get yourself out of this state if you uninstall and reinstall the app. You should only do that however if you have your recovery phrase backed up either manually or via iCloud. If you are uncertain of your backup state, best to wait for us to address the root cause. It is a top priority for us and we hope to have the resolution shortly. Appreciate your patience."

4 years ago, Boriken71

Updated Review

I had previously left a negative review on this wallet and since then things have changed. The main issue was my fault, and not theirs, from my ignorance of not knowing the wallet inside and out. They contacted me today and finally helped me solve a couple of issues. I apologized to them and also explained i just regret the process took so many months to be solved, but i realize this could all be due to the covid situation that has affected many companies services overall. But all in all a great wallet and wish i did not transfer all of my funds out of the wallet due to this misunderstanding. I highly recommend them.

3 years ago, most likely mad

Channeling my anger

This apps great for a easy way to send crypto to a wallet almost like you’re using zelle to move money from account to account. However, they do a magnificent job at slowing down whatever you’re trying to do and second guessing if you did something wrong with “error determining mining fee”’s “unable to process transaction”’s and “address not a real address”’s. They like you to put your crypto in your new wallet and figure out their standard of business as you try to act on your digital wallet. And don’t try to get in contact with their support team or you’ll end up with irrelevant how to use crypto articles that don’t address any complaints directly. Would’ve gave 1 star but wanted my input to be seen by more people, so I complimented y’all on what you push in the video you see as soon as you visit the website. Smdh

7 months ago, Bella Wix

BEWARE!! Know what a “Watch Wallet”

I was new to the crypto world did not understand what a Watch wallet is thought I had over $40,000 in a real wallet simply because I did not understand the difference in a real wallet versus a watch wallet. These types of crypto scams are getting people every day in the millions. If you were working with an investment traitor, be very careful this is how I got scammed. It seems so simple because you download the app yourself log into it formulate your two factor orientation and I thought my funds were there and yet that investor has never released my funds and I’ve lost over $40,000. and I’m not one that usually falls for something like this. It happened very quickly. I felt safe because it was a Coinbase wallet and yet I still got completely scammed. Not Coinbase fault but because the technology allowed for a watch wallet, it also allowed for me to lose so much.

3 years ago, RandomReaderGuy

Would not recommend

I was new to crypto and decided to try Coinbase Wallet to start. The fees they charge add up very quickly if you attempt to purchase coins not on their market and transfer to another exchange or wallet. To make matters worse if you deposit and attempt to withdraw a coin on the ERC20 chain they’ll only allow you withdraw if you pay the miner fee in ETH separately. Meaning if you don’t have ETH in your Coinbase wallet you will not be able to complete a transfer or withdraw regardless of how much money you have, they won’t take the fee from the balance. I have to buy ETH on a separate exchange and then transfer it to my Coinbase wallet (after waiting for the funds to clear) and then I’ll be able to complete my withdraw. Extremely inconvenient, there are better wallets. Would not recommend use unless you like keeping a separate ETH balance to pays fees when you want to move any of your currencies.

Description

Coinbase Wallet is your key to what’s next in crypto. Coinbase Wallet is a secure web3 wallet and browser that puts you in control of your crypto, NFTs, DeFi activity, and digital assets. SUPPORTED ASSETS Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Avalanche (AVAX), Polygon (MATIC), BNB Chain (BNB), Optimism (OP) and all Ethereum-compatible chains. Coinbase Wallet is the easiest and safest way to view and collect NFTs, earn yield on cryptocurrency like Ethereum with crypto staking or decentralized finance (DeFi), and access thousands of decentralized applications (dapps). You remain in control of your private keys, which are stored on your device using Secure Element technology. Because Coinbase Wallet is a self-custody crypto wallet, Coinbase never has access to your funds. You are in total control. *NEW* Earn crypto with Quests • Earn crypto: Get free on-chain crypto rewards through hands-on web3 learning • Crypto rewards: Learn how to swap, delegate, stake and get rewarded right from your Coinbase Wallet Why use Coinbase Wallet as your web3 browser and crypto self-custody wallet? • Trade, swap, stake, lend and borrow to your heart’s content. Wallet supports hundreds of thousands of tokens • Best-in-class multi-chain crypto wallet with support for Ethereum, Solana, and all Ethereum-compatible chains. Transact on L1s, L2s, and everything in between • Built-in NFT gallery that easily lets you view the key details of your NFTs, such as floor price, collection name, and unique attributes • Awarded Best Crypto Wallet for Beginners by Money.com, Mashable, and CNET Welcome to the world of crypto • Coinbase Wallet is your gateway: collect NFTs, earn yield with DeFi, join a DAO, and much more • Easily go from cash to crypto using Coinbase Pay • Claim a free web3 username, making it easy to engage with the web3 community • Stay up to date on the latest trends, including major price movements, top coins, trending assets & more • Available in 25 languages and >170 countries, so you can say “hello” to web3 in your preferred language Take control of your crypto • Coinbase Wallet puts you in control of your crypto, keys and data • Crypto and NFTs safely stored in one place • Access real time price charts for assets in your wallet, in your local currency • View your DeFi positions on Ethereum using Coinbase Wallet’s DeFi portfolio view • Sign messages cryptographically with your private key Support for hundreds of thousands of tokens and a whole world of dapps • Access an ever-growing list of tokens and decentralized apps • Securely store, send and receive Bitcoin (BTC) and Ether (ETH), popular assets like Litecoin (LTC), and all ERC-20 tokens • NFTs that you own are automatically added to your wallet Industry-leading security • Coinbase Wallet keeps your crypto and data safe so you can explore the decentralized web with confidence • Support for cloud backups of your recovery phrase help you avoid losing your assets if you lose your device or misplace your recovery phrase • Additional security features help protect you from malicious sites and phishing scams Do more with your crypto • Buy: Buy cryptocurrency from Coinbase, the world’s most trusted cryptocurrency exchange • Transfer: Transfer crypto held in other exchanges or wallets to your new self-custody wallet • Send: Send cryptocurrency payments to anyone, anywhere in the world • Receive: Get cryptocurrency as payment from other users right to your virtual wallet • Swap: Convert your crypto with decentralized exchanges (DEXes) • Bridge: Transfer your crypto between blockchains using Coinbase Wallet’s bridging feature • Hold: Lend crypto with decentralized finance (DeFi) and earn interest* It’s our mission to bring the power of cryptocurrency and decentralized applications to as many people as possible. -- *Returns aren’t guaranteed. While loans are backed by collateral, there are still risks. Find us on Twitter: @CoinbaseWallet