Columbia CU

4.8 (5.6K)
56.5 MB
Age rating
Current version
Columbia Credit Union
Last update
11 months ago
Version OS
14.0 or later
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User Reviews for Columbia CU

4.81 out of 5
5.6K Ratings
4 years ago, kekoa1
Love CCU
I have been with CCU over 20 plus years! I love this bank, the services and the people are what keep me there! They have always had an amazing customer service team! They’re always willing to go over and beyond! They’ve helped me with my loans from my vehicle to personal loans. They’ve offered suggestions that I would never had thought of.... I love that even during the early stages of COVID-19, they didn’t skip a beat! Their drive through was done with ease and letting us know that they were going the extra mile with keeping services going! I will be here till the very end... Love you all so much!
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7 years ago, Chad Bourne
Great app
I love the app; it’s easy to navigate and the thumbprint access is super convenient. My biggest complaints surround the connected visa credit card that I have through CCU. First, when you make a transfer from an account to pay off the balance on the card, the app does not reflect that payment immediately. It can take up to several days. My old credit union would reflect the payment immediately which helped keep track of what your balance truly was. Secondly, you can’t view your transactions on your credit card through the app, but instead have to log into online banking. Another inconvenience that makes it harder to track your spending and balance on your credit card. Both issues were things that I did not encounter with my old credit card through my old credit union and their banking app. If those two issues were resolved, this would easily be a five star app.
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2 years ago, Dutah Vancouver
Best Small Credit Union
I’ve been with CCU for a long time and they’ve helped with all my financial needs whether it be a small loan to establish credit to taking out a personal loan for personal needs and many more. They’ve been there for my financial needs since I joined them long ago. I highly recommend CCU to anyone that likes an institute that caters and make you feel like they’ve known you. 🫶🏽
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5 years ago, Toniannem
If I could give 0 stars I would.
You change things all the time without notice to your customers. Randomly I was told on cashapp and Venmo that my debit card isn’t accepting instant transfers any longer because of the institute I have it through. I was given no notice at all and now I’m down to my last 20 bucks because you didn’t tell your customers you were getting rid of Instant cash transfers from 3rd party apps. It won’t let me transfer any money till Monday. That’s ridiculous and going to cause me to go hungry tonight. I’m always annoyed with this credit union over something. I’ll be refinancing my vehicle somewhere else soon and leaving your excuse for a bank.
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4 years ago, ScoopyStorm
Great banking app, now how about a feature for children?
I’d like to have an app that lets me set up chores for a kid and associate a payment for doing the chore. My family has accounts with CCU, if only there were a way to avoid using a third-party app for this. Plus, it’s a way to capture more business as children become adults.
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11 months ago, Rhino74?
Amazing service and quick!!
Applied for a small loan with them after I had financed my new car through them. Very prompt on making the loan happen. Approved and funded on the same day and a Friday at that!!! They did amazing and can’t thank them enough for there service!!
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6 years ago, debasoi
New system is much improved!
The new system is a huge improvement over what was previously in its place. I’m generally happy with the new app, hope one day to be able to do transfers between business and personal accounts.
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3 years ago, YassssssB-)
Principal payments
I had tried to make a lump sum payment towards the principal balance on one of my accounts and wasn’t able to find that option via the app.
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4 years ago, vic the mick
Great app
The Columbia Credit Union app has simplified my life ! Depositing checks to my business account remotely is so much easier than it used to be. Checking balances and transferring funds between account at any time day or night and weekends! Thanks so much!
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6 years ago, pebbles3377
Easy to Navigate
This site is so easy to use. I love that I can access everything no matter where I am or no matter what time of day. Love that I can name my accounts and write a description for transfers and can log in with a fingerprint
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6 years ago, Corman_too
CCU mobile app review
I like how fast and easy it is to pay bills, check my balances, transfer funds, etc.... yep... that’s about it.... there are messages and other stuff on there too but that’s what I use the most so.... there ya go.
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5 months ago, julio1970
Easy Peasy
If you’re not using this app, and you’re missing out on how easy it is to make transactions and banking with Columbia Credit Union. Keep up the good work guys!
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1 year ago, J666M666
Notifications don’t work properly
This would be a fine app if the notifications worked properly. When setting up notifications for things like “low balance alert” they are only triggered after opening the app. Making them pointless.
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1 year ago, PDX artist
Problems with mobile deposit
I’ve been very happy with the app until recently. Even with the latest version update I still cannot take pictures for mobile deposit. Hope this can be remedied soon.
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2 years ago, Justjakers
Works great.
I have not had a single problem with the app. I also enjoy the bank. Please don’t change this app it works
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6 years ago, RustyJB.
Great Services
I’m very happy with Columbia Credit Union. I’ve been with them since 2005. They have helped me financially get to where I’m at today. Thank you for the great service. Keep up the good work.
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2 years ago, Please correct the spelling.
Mobile Deposit not working
Can you please update your mobile app so I can use the mobile check deposit option?? After the update to the iPhone it has not been working. You should already have the update ready to go… be better.
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4 years ago, Timyy2536864
Need to have a space to write notes about mobile deposits
It’s okay
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7 years ago, Redlock81
Better then most
I like the app it is simple and clear to understand, never experienced any bugs!
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2 years ago, Sir Rub Adubdub
Easiest Mobile Banking App
Absolutely love how easy this app is to use compared to other banking apps!
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2 years ago, tase!!!!
Use local businesses for discount rewards
Support local businesses by using them as your cash back rewards
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4 years ago, Fin909
App works great to review accounts, pay bills and deposit my check, love it.
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1 year ago, lbacornsunscriber
Unable to Sign In
When signing in the app wants to call my phone. For some reason the text option is not enabled. So,I selected call. The inbound call is from a number in Hungary (maybe Orban keeps tabs on this data) and I am prompted to press 1 to accept sign in or 3 to reject. Pressing 1 never works.
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2 years ago, AyeItsDannyBoy
Used to work.
Can’t deposit checks on mobile. It’s says to rotate device to deposit but no matter what way I rotate it nothing happens. Needs to be fixed.
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6 years ago, Mhalaou
Its easier to check your balance in one click perfect
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2 years ago, Киза
Great app!!!
I like it very much that you can make an external transfer between banks! Just excellent!!!
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2 years ago, Bobby DeCastro
Mobile check deposit not working
App used to work well until the most recent update about 2-3 months ago. Now mobile check deposit isn’t working so now I’m looking at leaving CCU for some evil yet reliable large bank.
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6 years ago, member 4
Apple Pay
Would really like Apple Pay. Not compatible with EVERY other credit union in Clark county
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1 year ago, Chantd77
Don’t expect it to work too often
Unreliable. App doesn’t work that well. Mostly says sorry unavailable right now please try again later. Very annoying
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2 years ago, Crazy-Grace
Deposit check function broken
Won’t go past the “rotate your device” screen. Meanwhile, I’m turning my phone in every which direction trying to make this work. Infuriating.
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6 years ago, Versace Knight
Easy and smooth
Seamless mobile banking. 0 complaints about the app
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7 years ago, Tina17997
Great App!
I've never had any issues with my banking through the app.
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11 months ago, big mmmmmm
You are always there when I need you help Thank you Monte Gunter
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4 years ago, sleeping baccon
Easy to use and nice people at the bank I use
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5 years ago, mdjidbud
Friendly banking
Some of the best people work at Columbia! Best bank around!
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6 years ago, AaronBeck
Pathetic app
Ver little detail provided and you will need the website anyway. App used to work but lately it wants to do a one time call and after 3 attempts it just Says application error once call is done. Completely useless yet I can get right in with the website.
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1 year ago, LoganD17
It works
Keep my money it works
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4 years ago, sno-fam
Awesome app
Very convenient and easy to use
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2 years ago, jeny_g7
App doesn’t work most of the time
Great app for banking but doesn’t work most of the time. I have to restart the app or delete and re-download to proceed tasks.
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3 years ago, monile13
Linda Drake
Columbia Credit Union is the Best and so are everyone that’s helps me Thank you Linda l Drake
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2 years ago, iH8technology
Identification Verification Malfunction!
What’s up with your guy’s automated system? It’s so slow! Literally had to spam the “call me again” button & now I’m waiting & waiting for a text to confirm my identification? Literally a nightmare.
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5 years ago, Taxiko
It’s very very helpful thanks a lot
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3 years ago, TWetuski
Auto Loan
Love this app to keep up with my payments
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2 years ago, Josephh S
Check scan dosent work
Good luck spending 30+ minutes to get any check to scan if you live out of town
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3 years ago, Spool man
Cumbersome and difficult
Can’t transfer money from one institution to another. Even the review I’m writing is invisible and can’t even see what I’m typing
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5 years ago, Daniellellama
This app is garbage
It rarely works and is slow when it does. It logs you out randomly without warning and for no apparent reason.
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6 years ago, callmechristian1
Good banking app
Works well
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5 years ago, MisterHamfat
Poor customer service
Very disappointed with their customer service.
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5 years ago, Cookie1@2019
Great app
Love it! Easy app to use.
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5 years ago, Skippy109
Would be nice to do more then 6 transfers
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