The Connexus Digital Banking app is extremely easy to use and intuitive, offering everything you need to know about your finances at a quick glance. There are ways to customize what you see in the app interface, and everything appears exactly where you would expect it to. I love how it integrates with my Apple Watch, and I also rely on notifications on my lock screen when a transaction clears, so I can monitor my account in real-time. Balance Peek is a convenient perk, and the P2P transfer option is really handy no matter where the recipient banks. Very limited downtime for app maintenance or issue-related downtime, so it’s very reliable. Would never go back to a big bank again.
It’s just right. I’ve used a lot of these Aps over the years. Many. Aggregators. Individual establishments. They all fall one side of the fence or the other. Too simple (Money as an example some years ago, not sure what it’s like today) or too complicated (many choices there) trying to do too many things. I like the Ap. Right on. Hits the simplicity/capability balance really well. Kudos to the Dev team (which is my background, so I really know how hard it is to achieve that balance). Great job. Great company. So much better than banks.
So I financed a camper through this group. The plumbing water sewer black and gray tank fell to the ground 30 days after purchase. It was being “ fixed “ for almost 5 months the dealer assured me I would be provided an extension for this time. Joe in collections would not budge he sent me info for Jason. I called Jason over a hundred times over the year of 2022 he never responded or answered my calls. Then 13 months later he sends me a real smart but message saying you got repossessed today and I want to be perfectly clear with you. We will not remove one penny from what you owe or make one adjustment! This guy went out of his way to contact me today with joe laughing to tell me that I had been repoed and to not expect them to come off a single penny and that i was actually still going to be charged 150$/ day per diem
I got a car loan through them and downloaded the app to make payments. Can’t do it. Try to go on there website and make payments every month. Log in to main part of site. Login NEVER works for loan payment part of site and I have to spend hours trying to get it to work. I’m literally logged into my account on the website. You have to go to a different Connexus website to pay your loan. Yes, you read that right. You cannot pay your loan from your account. And guess what? Once you get there, your login WILL NOT EVER WORK! Want to set up automatic bill pay? Follow this complicated 50 step procedure. I live over 100 miles away from the nearest branch. I’m not going to bank with you to make my loan payments easier to manage. I’m literally trying to give you money. With interest. Why would you make it so complicated??? I should be able to use the app, have my payment information saved and do a one click payment, LIKE EVERY OTHER APP! Unless you bank through them, do not use them for a loan. Frustration level will reach its peak once a month driving stress through the roof. Not a 21st century friendly app and certainly not a easy to use bank.
I love everything about the online banking except the bill pay part. I feel when you pay the bill the money should come out of your account when the check gets cut or it gets sent by ach. I’ve had other bill pays work like that and didn’t realize this one didn’t and almost got myself in a huge pickle when all the checks started clearing. Thanks
Bring back features of the previous version please
With the previous version, I didn’t have to sign in to see transactions in my checking account. At a glance, I could see which bill pay had been cleared. Now, with this BETTER and FANTASTIC new version, when I tap on my checking account, I am being offered to sign in to see what I was able to see previously WITHOUT signing in. Progress indeed. What is mo’ better is that after signing in, the app just froze. I need to close it and hope that it will get pass the sign in process and show me what I wanted to see. Very nice upgrade, eh?
A bit slow and clunky. A thumbprint log in feature would be nice. Navigating can be cumbersome to find things. Why does bill pay change? The last change before this new one was nicer. You clicked the date it was due and it told you when it would send. Now it’s several days before you have an option of a day to send. I imagine it was a cheaper vendor again. Seeing balances is easy and an app is more convenient. Definitely room for improvement. This is a low 3 stars.
They are absolutely the best in my book. It was Quick and easy and fast From beginning to the end of the loan process. The staff is extremely professional and easy to work with. Hands down I will continue to work with them and will absolutely refer them to other people. I’m on my second loan with them and I’m as happy as a pig in.... well! You know lol. :)
The app works well, wish they would update their electronic check deposit feature to be same day like Bulls eye was. I can’t always get out if work you deposits my check on payday so sometimes bills are a few days late because it takes 3 business days now
The only issue I have is not being able to easily scan through past transactions. You have to load each page of about 15 at a time. Then if you click to review a transaction you start the loading process over.
I have been a member since 1962, when it was the original Honeywell Credit Union. Sometimes wish I could switch everything to Connexus but haven’t taken the time. Have gone through all Mgmt of the Credit Union and thank you all for what you have done for me as a member. Thanks. Warren Kamps
I had a problem with a check not forwarded to Connexus. The woman I interfaced with was great, kind and knowledgeable. She made every effort to help me. I would like to thank her. The same could not be said about the person I talked to at Target.
It seems like a basic function of a banking app would be to display my accounts. However, it’s anyone’s guess as to which of my three accounts are displayed when I sign in. Sometimes it’s my checking, sometimes my money market, and if I’m really lucky I also see my savings. Wow, three out of three! Anyway, I’m tired of often having one or more not display. It forces me to just use the website. How about fixing the app so that it actually displays all of my accounts consistently?
I joined and opened an account this week. The personnel were knowledgeable, friendly and expeditious. I wish my home bank could emulate them. (They also have one of the best rates available for a 5-year CD.) —CCBaker
Latest version downloaded on 28 August 2023 does not work properly on iPad. App opens and stays in portrait mode making it totally useless if you use a keyboard with your iPad. Clearly, the app producer has no clue how to implement software quality control protocols or perform product testing prior to release.
Bill pay was working again for a very short window. Now that page is totally blank and I still have to go to a desktop to pay my bills. Please please get all components of the mobile app to work on the iPad.
Manage your money anytime, anywhere with the free Connexus Credit Union app. Safe and secure, this mobile app allows you to view your transaction history, transfer between accounts and make payments & deposits on the go. Features: - Sleek, innovative design - Safe and Secure - View transaction history - Transfer money between accounts - Locate the ATM nearest you - Pay your bills on the go - Deposit checks with your camera Directions: To sign in to mobile banking, use your Connexus Credit Union online banking login information. If you are not already enrolled in online banking, please sign up online at www.connexuscu.org. For questions regarding your account or issues with the mobile app, please chat with us online, www.connexuscu.org, or call us at 1-800-845-5025. Federally insured by NCUA. Message and data rates may apply.