Hey gang, pretty simple app here but when it doesn’t work, it’s a critical failure. I’ve reset my pin several times now and the app can’t seem to catch up. I can access my account by calling the automated system (ew) but the app is much easier to view pending transactions and perform account transfers etc. and for whatever reason out of my technical know-how, I’m unable to login with my new pin. Not sure if this is a weird glitch that is happening for other users, might be time for a technical update.
I’d been using the Touch ID thing for a while when it stopped working. I entered my pin and said it couldn’t access my account. Entered another (old pin) and said it was incorrect. Entered my current pin one more time, the app crashed and now when I open it it says “MFA or Parse object: (null), cookie: (null) and theres no way for me to access it anymore.
Edit: After letting it sit and decide if it wanted to work, it finally decided to. TouchID also works and stores credentials. Thanks you!!!!!!!!!!!!!!! Locations are still inaccurate/incomplete. Needs zero stars right now! I would have previously rated 1 just for basic functionality, but now I can't access my account. Not only can I not access my account but the locations for banks is inaccurate. It also doesn't show the location next to McDonalds off 707 and Byapss 17. It also pulls up 4 maps to finally sit on 1 map to pull up locations. Map>Map>Map>Map>inaccurate/incomplete locations. Thanks for adding Touch ID but it also does not work. It doesn't actually register even though it says it does and doesn't store credentials. If you quit the app, you have to put credentials back in.
Have been using touch ID to access account using the app for some time now and all of a sudden I’m getting an error message that says incorrect user ID and pin… How is that even possible with a freaking touch ID?!?!? Now I can access my account information! GRRRR!!!! Zero rhyme or reason and left in complete frustration because I rely on using the app on a daily basis to keep track of my finances and spending!!!!! It’s the weekend so there’s no one available to help…thanks CNB! Thinking about switching banks now
Very amateur”ish” app. Starts with an icon which is a bad screenshot with white edges showing. Will I be able to login with my fingerprint this time? Maybe, maybe not. Have to re-download at least once a month or so to reactivate touch entry. I like CNB, I just worry about the security of this app. I wish they would spend a little more for a better application design company. My other apps, credit cards, etc. never have these problems. They are running very far behind other companies as far as technology advances.
The Conway National Bank is comprised of a great group of people from the top down which is 5 star rated but feel they are behind in the times. I would like to see them come forward to the current day and age of well thought out and working mobile apps and online banking. They also need a branch in the Loris, SC area.
This app stinks sometimes it works but usually not. Fingerprint access is sketchy. It’s NOT my finger! Onetime should the app won’t even load CNB. I keep everything updated. CNB should really invest in a better app design. What happens when I can’t access my accounts ? I get a feeling that it’s been hacked !
Always getting declined whether I have money in my account or not, cards are made like complete garbage, you can’t transfer money between YOUR OWN ACCOUNTS after THEIR business hours, app is NEVER in working order, CONSTANTLY crashing and showing incorrect information. Wells Fargo isn’t even this bad.
The app works sometimes, but even when it works, it doesn’t always work right. It consistently throws different errors, fails to log in, or doesn’t display line items for accounts. When it does work, it’s very slow.
This app is one of the worst apps I’ve ever used. Hardly ever able to attempt to login without being locked out. Twice this week I had to call the bank to have my account unlocked. No problem logging in from computer.
They app won’t even load for me anymore. As soon as I click on it the app closes itself. Deleted the app and will just use my web browser. Kinda disappointed that the app won’t work anymore. Was pretty convenient to have it.
App won’t load… can’t transfer money between accounts after business hours and card is ALWAYS. Getting declined at the worst times and at places I go to all the time!!! Should have stayed with truist!!!
Used Conway National before there were apps. Moved away for 30 years. Came back and still no app. Every time I need it, all that I get is the spinning screensaver. Fire whoever is in charge of the IT” department and get someone who is competent.
The app is terrible and the online banking is terrible. The money this bank is making they need to invest more money into internet banking or they are going to loose customers! Get it together Conway National Bank!
I haven’t been able to open my accounts in about a week now and it’s Dec 8-2018. Before, when I would open the app, I was able to just use my thumb print and login, no problem! Now when I open it, it freezes before the finger print sign appears beside my login... and stays like that..
Conway National Bank of South Carolina is bringing Mobile Banking to your iPhone or iPad. Now you can get easy and secure access to CNB online banking. Benefits include mobile management of your account to check balances, view transactions, transfer funds, pay bills, and much more.(Standard mobile web fees may apply. Please contact your mobile carrier for more information.) iPhone/iPad is a trademark of Apple Inc.