I love this app. The only thing that could make it better would be some way to deposit multiple checks at one time. Ours a small not, though, since I understand that is probably hard to do for any bank👍
All I get now is a large grey logo of the credit union’s logo screen. So now I type in the credit union’s website address and log in, to do what I need to. The bill paying still does not work for me. So I deleted the app from my tablet. And reloaded to the tablet so it works fine now. Not sure this was just me. But if you are getting emails about this. You may want to add this to the notices the union sends us. Warning us about potential problems.
This app is antiquated along with the technology used for sending digital money. The POPMONEY is completely useless if the receiving party isn’t able to download the app from their phones!!! I’d sent 2 payments from PM only to discover the money wasn’t received and one of the payments expired b/c the receiving party wasn’t able to download the app. The wasn’t a notification to inform me of the issue nor was another option provided (I sorry, I forgot CUNJ doesn’t have another option). Seriously considering of going to another fin inst. with better service and technology.
Starting about two weeks ago, I would begin to do a mobile deposit, and when I went to use the camera to take a picture, all I had was a blurry screen and instructions to rotate my screen. Rotating did not change anything, and the only thing to do was to shut down the entire app. I would’ve thought a fix would’ve been made by now, but there’s not even easy way to report a problem. Aside from submitting a negative review. So consider the issue reported!
Customer service is horrible unless you reach one of the males who actually go out of their way to research what you are saying and then understand the issue or question. Please hire more males or people who want to actually help you research and u deters d the issue you have. Also you need more credit unions locally where customers can actually conveniently go in and conduct business. Most of the local ones DO NOT do business with CUNJ.
To deposit a mobile check, you are required to write “for mobile deposit” on the check. Except now there’s something wrong with the app’s camera integration and when you go to take a photo of the check, you just get a blurry screen that tells you to rotate the camera. So it’s impossible to actually make the deposit - and now that you’ve written “for mobile deposit” the check is ruined.
App is good, but please update your check deposit feature. It tells me to rotate my camera when depositing and my camera is facing the right way and I can’t get out of it without having to log out and log back in.
Please fix the most recent version. It does not allow to deposit a check. After entering the amount , the app asks to change a position of the phone but does not recognize any movement. The screen remains blurry and the only solution is to shut down the app manually. This feature used to work.
Awesome customer service. Always upgrading looking for better ways to service customers. Lots of great options for whatever your financial needs may be.
I have been banking with the credit union in New Jersey for 16 years now and they offer great customer service and their app is very useful with many great options!
Less than one week in and I am OUT! Paper trail pages and pages. Never pick up and never get back if they do. Terrible site Worse antiquated app I have ever seen.
I like this app. The only thing I will suggest is to show app actions when I log into my account from my desktop. When I pay bills using the app they don't show up as paid in the bill pay section. I must go to my checking account to see if I made a payment. Sometimes I'm on the go and forget to write a note to remind myself that I paid a bill and when I log on the payment isn't indicated under the bill. Have a great now!! Nancy
CUNJ just caught up and updated to support the iPhone 5 screen dimensions. The new interface looks clean and fresh and familiar. Nothing added for the sake of adding. AND love the addition of eDeposit right from the phone!! Checked out the screens but haven't made actual deposit yet. If it works as it should this update is excellent.
I use apps for banking continuously for my business and personal accounts. This app barely gives me the information I need to manage my accounts. It is also why I don't have any more than a saving account and CC with the CU. When I transfer money to my CC on any other banking app the new balance is available immediately. With CU it didn't show up for 3 days! Bad enough that the payment to my CC i made at the branch wasn't available either! Plus there is no history available and all my accounts don't show up on the app. This is the most rudimentary banking app I have ever used.
This app is very useful for banking on the go. However it lacks ideal functionality. I would love for this app to show the balance along side the transactions. Instead of just an overall balance at the top of the app. I have had this app for about 2 years now and I have yet to see a significant update to its interface and functions. Or a tablet compatible version. However these are minor things and the app is still very needed.
I appreciate this app, but why did the latest update remove the quick balance feature? I LOVED that. Or is my phone just not working properly, cause I stopped being able to use this feature after updating.
I love this app; it's easy and user friendly. I just wish we could do more things on it like transferring money into other accounts if we do have more than 2 accounts with the credit union.
Always nice to have banking at your fingertips. My only problem is the transaction alerts are too slow. By the time I'm notified about a transaction I've already know well in advance. I end up thinking some additional transactions have occurred that I didn't know about until I look at it and say... Oh yeah that was days ago!!!
Fabulous finally! There were so many problems with the old version I hated to even go online to see if their site was functional that day-smh. The app is fabulous & just right with/for IPhone 6s fingerprint log in awesome & time saving,transfers at a touch, photo check deposit-now you can compete with the "big banks". Kudos CUNJ finally!
The app is great. It helped me manage my money very well until the latest update. The app became very inaccurate as to how much money I have in what account and it says "cannot display account info" whenever I try to transfer money now. I transfer money very often so in don't know if there is a transfer limit that I've reached but it is displeasing.
I love how easy it is to transfer $$ between accounts and the larger print & design. I'm glad Credit Union has a mobile app but the fact that it works great is a plus!!!
I love NJCU. I love credit unions period! Nothing but great service all the time. I've been with them almost 10 years and any problem I had was taken care of immediately. Thanks!
Although it makes it a lot easier to manage my account when I can't make it to the credit union, it sometimes gives me an error message saying that my app is not working. Other than that I love this app
I would like ti have a way to insert pending paper check withdrawals. This would help tremendously. Otherwise This app is great. I use it all the time. It is a great time saver for business and personal use.
I really like this app it's so easy & convenient for me to login , make transfers & so forth all with one touch of a button.. Thank u credit union for making it safe & secure
One of the best banking apps out there, very user friendly. Super easy to access the view is perfect and great navigation thru each step. The security is good also.
Credit Union of New Jersey, A Federal Credit Union is now in the palm of your hands. Our mobile app gives members the power to access their CU of NJ accounts 24/7 in a fast, safe and convenient way. Whether you need to check your balance, find an ATM or pay a bill, you can do it with the CU of NJ mobile app. Everything you expect from CU of NJ is now at your fingertips. And it’s absolutely free! Features: •Check balances, view recent transactions, transfer funds between accounts. •Find the nearest CU of NJ branches and surcharge FREE ATMs. •Pay Bills •Get quick access to contact information •Safe and secure *Popmoney Mobile Note: To use mobile banking you will first need to be an internet banking user. Simply log in and use your online banking password. If you are not a current online banking user, visit www.CUNJ.org to sign up. Federally insured by the NCUA. To learn how we protect your privacy, please visit http://www.cunj.org/site/pdfs/privacy_policy.pdf
