I love this app , this bank and bank customer service, the security protocol for this bank by far is the best compared to other banks out of the 4 banks I’ve banked with CVCB is #1 F&M, WellsFargo then BofA which comparing to ANY BANK has the worst security measures and falls way below zero , in other words I would not trust BofA with 2 $ let alone thousands, CVCB by far is the best in all areas especially in more importantly, and protecting my funds from hackers, fraudulent debts and other illegal activities, so without saying anymore CVCB Bank gets a double 10 on a scale of 1 to 10 , 10 being outstanding and zero being what it is the worst place to bank. I hope this helps anyone decide as to whom to bank with. RB
This bank is phenomenal. Their customer service can not be beat. They don’t bleed you to death with hidden fees. I can’t say enough good about them. And now their app is picking up steam. The new app is smoother, higher functioning, and has more safety features than its predecessor. The only thing I could fault it with is being “too safe.” The app emails me every time I miss a keystroke when entering my password, alerting me of a nefarious hacker trying to access my account.
I had the pleasure of doing business with Vanessa at the Modesto branch and I could not have been happier. Everyone at this branch are great to do business with and they all have great customer care service. I had an issue with a fraud alert and after 6 prior employees she figure the matter out. Thank you for a chance to give Vanessa the credit she deserves Regards Penny Tamanaha
The only problem I have with this great app is the payees in the Bill Pay part of the app are not in alphabetical order and are hard to detect which one is which if you have more than one of the same payee... such as Southern Cal Edison if you pay more than one house.
Poor organization of bill pay. You have to maneuver thru too many steps to get what you want. No calendar for upcoming bills. When you want to change a fixed payment you have to go to another app. I have to use the mobile app on my iPad because the older and more user friendly doesn’t work any longer. Seriously contemplating changing banks after 30 years with same account number. I would rate this lower than one star if able to do so. Seriously Dissappointed!
I can log in to to my account with a touch of my finger. I love this because I have so many passwords to remember I forget them and I have to pull out my little red book to get them. I love Central Valley Community Bank. It the only bank I trust.
Since the last upgrade, the daily running balances (that were in red) have been removed. I found this an effective tool that I used frequently. It allowed me to track my balance & usage month to month. I am disappointed that took was removed. PLEASE REINSTALL THIS TOOL!!! This is why my rating dropped from 5 to 2. It was that useful to me. I have also contacted customer service about this.
Keeps crashing when logging in. Something about API. Also, when depositing a check, the app makes us write a lot on the back of the check. If we could abbreviate Central Valley community bank to CVCB, that would be very helpful.
I have been a Member of Central Valley Community Bank for over 20 years. J.R. The Branch Manager is the most Wonderful and very attentive person we have ever meant. He is full of Knowledge and kindness. We will forever be members of C.V.C.B
For all the things this app doesn’t do, not being directly notified when my account overdrafts even with plenty in my other account. It would also be nice to be able change account setting but I guess it’s better than nothing
CVCB Mobile Banking is fast, secure and free for Personal and Business Online Banking clients at Central Valley Community Bank. Experience the ultimate convenience of mobile banking, and manage your finances anytime, anywhere – all from your mobile device. With Mobile Banking, you can: o Check account balances o View transaction history o Transfer funds between accounts o View pending transactions o Send and receive money o Remotely deposit checks o Pay bills o View and send secure messages o Access branch hours and location information Your security is our priority – mobile banking data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) encryption to prevent unauthorized access. Already a CVCB Online Banking User? Download the CVCB Mobile Banking app and access your account by using your existing CVCB Online Banking account login credentials. Not a CVCB Online Banking User? To use the CVCB Mobile Banking app, you must be a current CVCB Online Banking client. To sign up for CVCB Online Banking, visit www.cvcb.com. For more information regarding CVCB Mobile Banking, visit www.cvcb.com. Disclosure: CVCB Mobile Banking is a free service and only available with a CVCB Online Banking account; however, your mobile phone service provider may charge for text messages and/or web access. Check your plan for details. By downloading the app, you agree to comply with the CVCB Mobile Banking Terms and Conditions. Central Valley Community Bank – Member FDIC, Equal Housing Lender