I’m a new member with Cyprus and have been greatly taken care of in the last 8 weeks. I think the app does a great job, but there’s been a couple problems of layout and I would like to have an introduction to the app when first downloaded to go through each of the sections and how their balance sheet works because it’s unlike other banks i’ve been with previously.

1 year ago, Kweigand74

Cyprus Credit Union Banking App.

The banking app for Cyprus Credit Union is wonderful. It makes checking your balance, seeing in great detail every purchase you have made or is pending, and all the while giving you up to the minute your exact available balance left. The app just makes it simple no matter what you need to do; check balances, look back at purchases and being able to transfer money around from the comfort of your home or workplace. I can’t end this without also giving a shout out to the Bank itself. Everyone has always been absolutely amazing to me and so helpful whenever I go in or have questions. They go out of their way to make your banking experience quick, but also informative, and simple. Ty Cyprus Credit Union. Your customer for life, Kristen Weigand

3 years ago, Annon6222

Card Controls

I’ve been banking with CCU for 10 years now. I love them but I think the app could use some upgrades. I recently had some fraud charges and I wish I could have just went online to stop the card as I can with other banking institutions. Otherwise I think the mobile app is fairly user friendly.

6 months ago, RebelOfBabylon

Meets all my mobile banking needs

I’m a long time banker of Cyprus CU and the app has been around for pretty long as well. It was sub-par for a very long time, but I would say that all the features that’ve been added in the last year or so have made it pretty great. Thanks for paying attention to the need of a good mobile app!

4 years ago, Jenrn1006

Beware bill pay

This is the worst app I’ve ever encountered! I’m still embroiled in a three-week nightmare trying to get my credit card at another institution paid off and we finally figured out why the payment is getting returned (twice now, with the ensuing fees and interest). It’s because the app put a hyphen in the middle of my visa account number, but this doesn’t show until you go in and select “edit” in the bill pay section. I know the app did it because I’ve corrected it twice now (entering it correctly). Open if up to edit, and there’s the hyphen. Fix the glitch, please!!

11 months ago, Dparke13

Always down

This app is almost ALWAYS down. 8/10 times I get "Network Connection Error" when I try to check balances or make a transfer. I hop onto any of my other bank apps (Key, Chase, Mnt America) and I get instantly connected every time. You've got to fix this or you are going under.

3 years ago, Hsushdbwjs8/$36

Easiest personal banking app I’ve used

I have four accounts including a car payment and credit card, and I live in a different state, the app works so well I have never needed to go into a branch to do anything. It takes less than ten seconds to make payments, transfer money, deposit checks, and so much more

3 years ago, 2babydoll22

Best credit Union ever

We have tried Wells Fargo and Zion bank and have been disappointed. I’ve belonged to Cyprus for 15 years and have never been disappointed. We have overdraft accounts and if a surprise hits us they take money out of our savings instead of fining us. They watch out for fraud on our debit car..great place to bank

8 months ago, JNoury

User Friendly

No complaints whatsoever. I love how easy it is to use this app and see all the info you’re looking for. It’s easy to transfer funds from one account to another and I love that you can see your credit score at any given moment.

5 months ago, riccifauntaine

Great credit union

Very pleased with the services offered and the ability to get a credit card for being a first time credit card holder very pleased with the ease of access and ability to be that

1 year ago, cwpeds

Password?

I am having to request a new password every time. And, I put in the existing one and it works when I put in the old one. It doesn’t offer a new one be put in and confirmed. And, it doesn’t do face recognition anymore. Thanks Judy

1 month ago, Jamin0726

WORKS GREAT

I’ve used this App for 4-5 years now and I’ve never had a problem using it. It’s very user friendly, secure, and you can do a lot of your banking right inside the App. I’d definitely recommend downloading it for all Cyprus Credit Union members

6 months ago, Fiji H20 Man

Good application!

This application has slowly been developed over the years and is now a very useful application and very helpful. I wish that the application had the bank’s routing information on the main page!

2 years ago, BigGinger226

Very easy to understand

It is simple and it makes it easy for me find or look at things. Also every time I contact an employee they understand what I’m looking for and get it to me in less then 15 minutes.

3 years ago, Dsuas

Good but not great

I’ve been a member for 10+ years and have been using app for at least 5. Not much has changed with it, I wish they would make it more user friendly it just looks old and loads up like a old computer lol. Never had any real issues with it so I’d still give it 4/5.

11 months ago, GCTX Dad

Works well

The app is easy to view balances, view statements, and deposit checks. Getting to the bill pay feature is a bit of work, but now that I’m used to it, it’s fine.

7 months ago, perfectutahhomes

Super User-Friendly

As far as banking apps go, Cyprus Federal Credit Unions app works flawlessly and is rarely “down.” It’s a very intuitive app. I’m able to manage my account when I’m on the go quick and easy.

2 years ago, 10th nickname try

Getting tired of this

I have had to reset my password multiple times in the past few months. Even after customer service has assisted me I get the message that the password I have entered us not valid. When I select ‘forgot password’ it takes me to the screen where I enter my login, but it doesn’t send me an email. It bumps me back to the original sign-in screen where I start this whole cycle over again.

6 months ago, urdaddy1234

Convenient

The Cyprus’s Credit Union App is helpful, and I use it for the majority of my banking needs. It lets me see where I stand financially and offers great ways to bank. I also like how responsive and helpful the staff at Cyprus are.

10 months ago, No Utah Sports All the Time

Cyprus app

App works well for general lookup things like account balances. Bill pay works better if you go to the bill pay app. Hard to find simple things like routing number, account number for direct deposit, etc.

4 months ago, utesfan3431

Works well.

Only complaint is that it always asks if you want to register the device. No matter how many times you do, it keeps asking. Both on iOS and Windows platforms. Very annoying!!!

8 months ago, newworldyodeler

Far Better than the big corporate banks.

These folks seem to care more than bank employees so and are far more willing to work with you on things regarding the account.

4 years ago, xoxoandrea

needs fixing!

the app is very user friendly and I enjoy it. but, i find that it crashes a lot and has many glitches. it is frustrating that I never know if I’ll be able to access my account, but when it is working it’s perfectly fine. I just think it needs to be updated and tweaked a bit!

6 months ago, Search necessary

Great app for online banking

Love being able to view account information and transfer money between accounts as needed. The bill pay ability is a lifesaver as well.

2 years ago, av the ten year old girl

Good

I just wished that it could have some more colors to make it a little more fun!!! 🤩 Maybe even the background could be what your card looks like. 👍 but other than that it’s good

3 months ago, PvsZchamp

Easy to navigate

The mobile app is similar enough to the web site that I am able to find what I need quickly.

9 months ago, buzzwi

Almost there

Only thing missing is debit card management and ability to lock/unlock/dispute transactions. Other than that, the loading icon stays spinning on the account overview page.

7 months ago, Cal2Utah2018

It is so convenient to be able to reach out online instead of by phone. No waiting, no lines. Sincere replies and always willing to help on any concerns people may have. Thank you, Cypress and have a good day!

7 months ago, Some dumb plumber

Awesome

Very user friendly and the financial tools option makes it really easy to keep track of your money. Highly recommend

11 months ago, jbZufjck

Pages moves when alert loads

It would be great if that alert box could load at the same time as the rest of the page so It doesn’t shift down just as I’m starting to type. Why do I need a nickname. Tried 3 things and their all taken. Frustrating.

11 months ago, James 4:8

My review

I have found the Cyprus app to be reliable. It’s identical to the website, so it’s easy to navigate because I’m familiar with it. It’s easy to transfer money or to check my balances.

1 year ago, SZum09

App Log in

When opening the app it does not automatically open the Face ID option. You have to go out, clear it out and go back into the app in order to it to open the Face ID page. Also I like being able to see my deposits in green. Makes searches easier rather than seeing ($0.00) for transactions and no highlight for deposits. Definitely not my favorite update.

6 months ago, Jan Hunt

Convenient and practical!

Logging in and out is a quick and simple process. Once in, all records are updated promptly and are very accessible to view!

3 years ago, SlimShady64729284738-947

Convenient

It’s nice that you can do mobile deposit with checks and also pay off credit cards on the app. I haven’t had to go inside of the bank in years

2 years ago, Cturtle72

Great APP

I like everything about the APP but since the upgrade it’s hard for me to get face recognition log-in. I have to go in and out of the APP several times before it works. I never had that happen before the upgrade.

11 months ago, slickhair1

Make payments

I like the app for seeing current account balances. I wish I had an option to make payments from the app when logged into my account. That would make it a lot easier when making a payment.

11 months ago, lazy 801

Review

So far everything is good I like being able to manage everything mostly from my computer 💪

3 years ago, 801denzel

Can’t Complain

Love it, easy to use. Am able to track my money and transfer between accounts right away. Only way to make it better is if it paid me. Short of that, I’m happy!

6 months ago, vicandchad

Easy and convenient

This that makes it easy to make payments and check account balances.

6 months ago, jonny uriostegui

Amazing

It has everything!!! This app gives you full connectivity and power to all of your banking needs

5 months ago, Melerwin

So much easier to work

I have been banking with CCU for over 20 years. This app has impressed me so far with its recent changes. Well done always.

1 year ago, neightn

Bad, but not the worst.

Out of all the banking apps I have or have used, the Cyprus Credit Union app is the least user-friendly. It’s bad enough that I avoid using it if I can. But sometimes I just need to access my account. Update: it’s been awhile since I wrote everything above. My other better banking apps have only gotten better. This app has remained the same non-user-friendly app.

1 year ago, Scuba beau

Awesome

This is a great app very easy to use, I love the way I can transfer or pay the bills from this app and see exactly what’s going on and all my accounts thank you

7 months ago, Pop335

Solid banking app

In my life I have access to multiple banks and their apps and as the title says, I think Cyprus CU has a solid app that works, not a lot of fluff just stuff you need, that works.

2 years ago, AsiVakalahi

Mobile app

You should have an option to Turn Off/On cards(debit/credit). Also maybe like a quick check to be able to see quick balances for checking and savings on log in screens.

2 years ago, orange T

Love it!

This app is super user friendly. I love that I can customize my accounts into sub folders. I also like being able to log in with my fingerprint.

11 months ago, Izmerai26

Easy and professional

Easy to use and understand, couldn’t ask for anything else.

6 months ago, Kevinc801

Works sometimes

The face recognition is on sometimes and sometimes you have to put in your password really when ever it feels like it. It also seems to be down for repairs a lot so you can’t look at your account at all I never have these problems with my other banks apps.

1 year ago, lljhvhgj

CYPRUS CREDIT UNION

I’ve been using Cyprus Credit Union for the past 30 years. They’ve always treated me right and help me when I’ve had any problems. I wouldn’t go anywhere else.

3 years ago, sirRandall1953

Always dependable

The only times it has been down is when they are doing updates. And there is always notifications first. Kudos!!

Description

Free mobile access to your Cyprus account on your smart phone. Our fast, free and convenient Mobile Banking lets you check balances, transfer funds, find branch locations and more all from your mobile device. Features: - View balances - Transfer funders - Deposit checks - Search account history - View and compose secure messages - Find the nearest branch or ATM - View loan and savings rates Cyprus Mobile Banking is Safe and Secure Access your accounts with ease and the peace of mind knowing your information is protected by the same level of security as Homebanking. Your personal information is protected by advanced encryption technology to prevent unauthorized access. To use Cyprus Mobile Banking first login to your Homebanking account, click on Preferences and Mobile to enroll in Mobile Banking. There is no charge from Cyprus Credit Union to access your account using the mobile application, but data rates may apply.