We have been long time clients of DL Evans, just as hometown local banking being your bank. It is ours, as our business grew it became aware the tools and safeguards that DL Evans has in place were far above other banks in most states. And now I’m convinced they are totally competitive with any nationally known bank. Working away from home has made the mobile tools, and availability online invaluable. Online and the app have been available for years and other banks are catching up or just not available. The customer service and guidance have far exceeded our expectations. Always keeping us moving forward and growing. We can not say Thank You enough for helping us grow.
If you need to pull money out but don’t live near a bank be prepared to constantly pay fees. They will also have you pay fees if you’re 50 cents “short” on one account if a withdraw comes through. I use quotations because they don’t consider the fact that you have money in other accounts with them. They just charge you and let you find out later. I’m writing this review as my insurance withdrew money from my checking account instead of charging my credit card. That may sound like their problem except D.L. EVANS allowed them to do so instead of kicking back the charge since there wasn’t enough funds. I get paid in 5 days but nope I’ll continue to amass late fees despite me attempting to use Zelle to transfer the money into my account. D.L. Evans is so old, antique, and nothing on the app works to the point that they lock your account after a mere 5 minutes of “inactivity”. So now here I am, it’s 1 in the morning I am waiting for my account to unlock so I can transfer my funds and go to sleep and wake up for work tomorrow. The website tells me to contact customer service only, ITS 1 IN THE MORNING. Too late for customer service but not late enough to randomly put charges through and ruin your night. I am waiting for my work to move my direct deposit and then I’m closing all my accounts. A waste of time and money. This bank is one of the worst I’ve ever had.
I love this app for banking. It makes it so easy to pay bills, makes transfers and check balances. Only one downside, it would be nice to be able to make changes or add bills in the app instead of having to log into a computer.
The bank decided to change the company that handled the credit cards a couple months ago at the time of writing this. The app still doesn’t work for debit and credit cards. Can not even see the my cards section so we can not do ANYTHING with any of the cards. This is something that should have been done BEFORE the cards were changed. Even if the devs were as surprised as we were, it has been a couple of months and even the very nice tellers have no idea when or IF the app will be fixed. I have been a customer for more than 10 years and have never had a great experience with the app but at least it functioned most of the time. Now to pay the credit card you have to call bank and pay DURING open hours or show up in person and pay. Third option is to send a CHECK In the mail. FIX THE DANG APP ALREADY!
Every feature works fine in this app except for one thing. It would forget my password. I’ve had to change it three times already in the past month. This is super inconvenient. Not to mention that what I tried entering in my fingerprint ID, it would also just forget that too. I don’t like the fact of making a new password every time I want to check my balance.
I am unable to write memos on my transfers like on the online computer banking. Also, I prefer the layout of seeing my pending and cleared transactions on the online banking. This one is more compact and is less clear for my preference
This app was everything I was hoping it would be! You can check your balances in your accounts, look at transactions and make transfers easily. I'm definitely a fan of the app over the website! Very responsive and the layout looks nice as well.
Manage your accounts quickly and securely 24/7 with D.L. Evans Bank Mobile Banking App. Start banking wherever you are with D.L. Evans Bank Mobile Banking! Available to all D.L. Evans Bank online banking customers, D.L. Evans Mobile Banking App allows you to check balances, make transfers, deposit checks and find locations.